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Datagate Investor Update – 19 July 2022

Operational Update20 July 2022ENSInformation Technology

July 19
th

, 2022


Dear Datagate Shareholders,

On behalf of the Datagate Board and the international Datagate team, I would like to thank you for your

ongoing support of our business, and hope that you are faring well in these turbulent times.

I’m pleased to report that Datagate is continuing to grow and make good progress in the United States

and other countries that we operate in.

Key factors that are working in Datagate’s favour are:

• We are now well-known and have a good reputation within the MSP-telecom industry. This is a

result of our product’s modern design and product fit for MSPs, our ongoing investment in

digital marketing, industry conferences, and our expanding base of happy & loyal customers.

• We are a SaaS business, built on recurring revenue (ARR), and we have very low churn.

• Our product is mission-critical to our customers and therefore very sticky.

• We have a positive company culture with no staff churn.




As per the above graph, we exceeded $2.4M ARR in June, with a year-on-year growth rate of 49%, and

this growth has been predominantly driven from the United States.

In line with our growing reputation in the marketplace, we are experiencing the following noticeable

trends:

1. We are now attracting larger customers that bring in larger recurring revenues but take longer

to sell and implement. We currently have several large deals at various stages of the sales

process and implementation process. In other words, we’ve put a lot of work and investment

into deals that are not yet showing up in our recurring revenue.

2. We are attracting more wholesale telecom partners who want to resell Datagate to their reseller

channels. We are currently in talks with several potential new distribution partners.

3. We are attracting the attention of our larger competitors, who are now copying our unique

MSP-focused marketing strategies and in one case, expressing their interest in acquiring the

Datagate business.


On June 30

th

, 2022, Datagate had 321

signed-up clients, of which 218 (68%) were

in the United States. Of those clients, 195

(61%) were sold directly by Datagate and

126 (39%) were sold indirectly through our

distribution partner channel.


Typically, our indirect sales are smaller

clients, and our direct sales are larger

clients.


Indirect sales are sold, implemented, and

supported by our distributor partners,

whereas our direct sales are fully served

directly by Datagate.


Our distributor partners are typically

“White Label” telecom providers, who sell

their services through MSP resellers, and

offer Datagate as the billing part of their

offering.


We currently have 2 distributors in the US,

1 in Canada, 1 in the UK and 3 in Australia

& New Zealand.




Product Update

We continue to add functionality, scalability, and new product integrations to our core Datagate

product. Since our last update, we’ve made significant improvements to the speed, efficiency, and

scalability of our system. We’ve also completed the AutoTask integration and added new integrations to

Kaseya BMS and QuickBooks Desktop Edition. We are in the early stages of developing the integration to

a new and fast-growing PSA system called Halo, which is very popular with our target market MSPs in

the UK and the US. Each integration to software packages that are used by large numbers of MSPs

extends the addressable market of Datagate.

Staff Relocation

Part of our strategy is to have key staff located in the regions and time-zones that are closest to our

largest concentrations of clients and prospects.

Late last year we successfully transferred two sales & marketing staff from Vancouver to the Tampa

Florida region, and we are now in the process of transferring our CTO from New Zealand to Florida also.

Additionally, we already have a sales contractor and one of our directors (Eric Hernaez) based in Florida.

Our logical US base is in Florida, with a high concentration of our US partners and clients there.

Furthermore, we are about to transfer one of our regional sales managers to Dubai, where the time

zone will allow him to more effectively cover the regions outside North America, namely the UK, Europe,

Australia, and New Zealand.

Convertible Note Update

You will recall that Datagate issued a convertible note round in December 2021. Here are the

parameters of that successful convertible note round:

Convertible Note, Total Raised NZD $1,550,000

Drawdown Date December 22

nd

, 2021

Term 15 months

Interest Rate 7%

Conversion Share Price if no capital raise NZD $2.20

Discount to share price if a capital raise 20%


Capital Raising Update

We are currently assessing and re-calibrating our US-centric capital raising strategy due to the changing

investor landscape. Current economic conditions have led to a decrease in technology business

valuation multiples, but at the same time, investors are increasingly looking for businesses that continue

to grow, with contracted revenues and a mission-critical offering – such as Datagate.

So, the messages from the investor community are mixed for Datagate. Meanwhile, we are focusing our

efforts on maximizing ARR and increasing our growth rate.

We will update you further on our capital raising process in our next investor update this year.

If you have any questions about Datagate, please contact me at mark.loveys@datagate-i.com



Thanks & Regards


Mark Loveys, CEO

Datagate Innovation Limited

mark.loveys@datagate-i.com

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