Radius Residential Care Limited logo

Annual Meeting Materials

AGM31 August 2022RADHealthcare

1 September 2022

Brien Cree, Executive Chair
Andrew Peskett, Chief Executive Officer

Radius Clare House

The BeginningSolidify Steady GrowthNZX ListedLand & Buildings
Strategy

Continue to

Grow

Buy facilities from third
parties where the

acquisition is value

accretive.

Purchase the land and

buildings of

strategically important

facilities we currently

operate;

Undertake Brownfield

developments which

means increasing the

number of beds at a

site;

Undertake Greenfield

developments which

means buy land and

build a complete new

facility; and

Position for NZX listing.Continued acquisition:

•Ohaupo transaction and

capital raise.

•Clare House acquisition.

•UCG transaction and new

ASB banking facility.

•Matamata acquisition.

Start development of

land bank portfolio of

additional beds and

independent living

units.

Introduce care suites

product.

February 2022July 2022
October2011

July 2017

May 2019

August 2022

October 2019

Rolling 5
-

year pop CAGR (%)

65 - 85 5-yr CAGR85+ 5-yr CAGR

Proportion of total revenue

(%)

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Radius Residential Care Limited

ANNUAL SHAREHOLDERS’ MEETING 2022

CEO’s Address – Andrew Peskett



Brien has set the scene around Radius Care’s strategy and growth plan. I want to tell you about my

plan for delivering on the strategy and how this guides the day to day or operational side of the

business that, ultimately, drives the returns on the land and buildings. Those returns then link to the

income distribution and the share price.

What really drives Radius Care day-to-day and is at the heart of our operations is 1) our people and 2)

our product. I’ll briefly address each of these.

Firstly, our people. Our workforce numbers over 1,600 staff. These exceptional people, delivering

exceptional care, are at the front line of providing care every day to some of New Zealand’s most

vulnerable and high needs residents. They are absolutely amazing. Radius Care’s staff are our secret

sauce. I believe they are a differentiator for our business over other care providers. If you’ve had family

or friends in Radius Care facilities I’m sure you’ll know this. I’ve been lucky to come in to an

organisation with a strongly positive culture of caring and not only “can do” but “will do”. Brien can

rightly be very proud of the culture he has created for Radius Care – thank you Brien.

I would like to take this opportunity to publicly thank all Radius Care employees for their resilience

and incredible compassion over the last couple of years that have presented significant challenges.

Brien introduced our refreshed Executive Team. We have an excellent mix of institutional knowledge

and strategic thinking from our existing team members that is now being nicely complemented by the

fresh thinking and ideas by our newest members Wendy and Richard. I am very pleased to be

surrounded by such an excellent, cohesive team who are and will contribute significantly to our

strategic growth pillars.

Our 23 facilities are located from the Bay of Islands in the north to Invercargill in the south. Brien

explained why we have a preference to own rather than lease these facilities. And the nine facilities

that have come under Radius Care’s ownership in the past year or so have presented us with an

exciting development pipeline that will substantially boost Radius Care’s profile and investment

characteristics.

Since June last year there have been four announcements about property acquisitions – four

properties from Ohaupo Holdings, Clare House in Invercargill, four from UCG Holdings and, earlier this

week we announced that we have signed an agreement to acquire the Matamata Country Lodge,

settling later this month.

This acquisition is similar to Clare House, providing a full continuum of care from retirement village

units to high acuity. We will also be able to develop additional units on this site. It is an excellent

business, with high occupancy, a waiting list and the maximum period of four-year certification. We


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are really looking forward to welcoming the Matamata Country Lodge staff and residents into the

Radius family as our 24

th

care home later this month.

So let’s look at the details of the growth platform we have ahead of us on a year by year.

What’s really exciting about the growth opportunities is a new offering, that we’re well on track to

launching at several sites.

I’m super pleased to tell you that we’ll offer care suites at Lexham Park from late 2023.

Our care suite rooms will be slightly larger with an ensuite, chairs and a side table for visitors and be

really very comfortable. When the room comes back to the market, we will refresh the décor and

resell it.

From a financial perspective, a care suite is a hospital-standard room that the occupier buys through

an ORA or Occupation Right Agreement. An ORA is capital sum paid up front that re-pays development

costs quickly and will provide a significant additional income stream for Radius Care.

We will also introduce care suites at Northwood in Christchurch and several other sites where the

market indicates strong demand. Crucially, we will be flexible in our approach so that we have the

several options (focussing on premium charging and care suite offerings) available for customers to

choose from.

Radius Care has very strong growth opportunities. The proportion of New Zealanders over the age of

75 is growing every year with no prospect of it slowing in the foreseeable future. This is a key driver

of demand for both aged care and retirement villages which offer specialised care. Residents are able

to stay in the one place as their level of dependency increases and we know that’s a really important

consideration when choosing somewhere to spend your later years.

We also look after some of New Zealand’s most high needs residents. Radius Care offers care for

people with dementia, psychogeriatric conditions, physical and intellectual conditions together with

hospital-level care.

Radius Care’s broad service offering has been a major factor behind the growth in our average bed

occupancy rates. The average is in the mid-eighty percent in New Zealand. Radius Care’s occupancy

rate is currently in the early ninety percent range. Many of our facilities have a waiting list.

We are the industry leaders in high-acuity with around 87% of our beds so certified compared with an

industry average of around 61%. Around 68% of all bed nights are used by high acuity patients,

significantly higher than our major competitors.

I’m also excited about the prospect of adding significantly to our Retirement Village offering in coming

years as Brien mentioned. In addition to our pending Northwood development, we are currently

assessing several opportunities to buy land adjacent to our villages to expand our retirement village

unit numbers. Acquisitions of full continuum of care villages in coming years also remains a high

priority. We have increased our sales and retirement village expertise across the company to enable

this growth to be value-accretive.

All of these moving parts culminate in a metric that is the single most important measure of

performance for Radius Care’s business – our industry-leading EBITDA per care bed.


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We will continue to focus on growing this measure by:

• Firstly, increasing the number of beds;

• Secondly, providing premium accommodation for which residents will pay a premium charge for.

It is important to note that our premium charging has been increasing significantly year on year

and is a critical area of our business that has received considerable attention from the

management team in the last few months as we seek to optimise our revenue streams from our

existing portfolio; and

• Thirdly, delivering services efficiently and by being recognised as offering superior levels of care.

Now, having presented a glimpse of where Radius Care is heading to, let’s check in on how FY22 went.

COVID-19 continued to be a hazard that we battled on a daily basis. Our staff are very well trained in

infection control and did a fantastic job. Radius Care has strong protocols and policies in place for each

Covid level and those high standards were maintained despite the challenges that each of our staff

had to manage – short notice changes in rosters, colleagues isolating, our staff members’ families

isolating, childcare challenges and schools closed.

The financial results that we reported were in line with the guidance that had been given. Revenue

from care services increased almost 9% to $132m. Total income was $136m, up 7.8%. Reported profit

for the year was $2.7m compared with $1.7m in the prior year. Key metrics of EBITDA per bed and

premium charging increased.

A total dividend of 1.05 cents was declared. With full imputation credits attached, it valued up to 1.46

cents per share. As indicated in May, we will soon be in touch to offer you the opportunity to

participate in a dividend reinvestment plan. We intend to have that in place for the next dividend, the

2023 interim dividend.

It has also been a solid start to FY23 despite ongoing challenges with covid and winter illness and we

will be looking to announce our half year results in late November.

Thank you for the opportunity to share our exciting growth trajectory with you all in the room and

online today. I’ll now hand back to you Brien.

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Page 1

Radius Residential Care Limited

ANNUAL SHAREHOLDERS’ MEETING 2022

Executive Chair and Managing Director’s Address – Brien Cree



Radius Care is New Zealand’s leading provider of high acuity, aged residential care, operating 23 aged

care facilities across New Zealand and three retirement villages. Our purpose is to be New Zealand’s

leading provider of healthcare services, enabling our residents to age in place and to deliver returns

to shareholders through capital growth and tax-paid distributions.

Since 2003, Radius has grown the business from one care facility to a portfolio of 23 aged care facilities

and three retirement villages.

In the past couple of years since listing on the NZX we’ve seen substantial growth. We now own the

land and buildings at over half of our facilities. Those facilities are located from the Bay of Islands to

Invercargill.

Our business has two main streams – aged care and independent living units or retirement village

units as they’re also known.

Our intention for our aged care business is to:

• Maximise occupancy through a strong reputation for clinical care excellence;

• Enhance returns through optimal Care Bed mix;

• Ensure cost efficiency and stability;

• Grow the Radius Care Online Shop; and

• Continue to grow the business through a combination of organic growth, development and

acquisitions.

With our retirement village business our intention is to expand the number of units we offer by

including independent living units in the plans for new developments at our sites that offer an

expansion opportunity.

So how have we been delivering on those intentions? In short, we’ve significantly re-shaped our aged

care and retirement village segments of the business and we’ve done it in three main stages.

The NZX listing in late 2020 marked the end of the first stage. We had positioned ourselves to list on

NZX and adapt to the realities of being a listed rather than private company.

The second stage was the deliberate intention to acquire properties we were leasing. Since the middle

of last year we have delivered a very substantial level of change to our portfolio. Whereas we started

the 2022 financial year with 22 facilities of which we owned three and leased 19, we now have 23

facilities of which we own 12 and lease 11.

The third stage sees us in a strong position to build on the scale we’ve achieved through groundwork

undertaken over many years. We are in a strong position to build on the momentum that’s been

created through stage two.


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I want to remind you that the growth platform is supported by a clear and focussed strategy. Over the

past 18 months, we have put a very deliberate and precise focus on growing both the aged care and

retirement village business streams. The way that we’ve done this has been directly aligned with the

four pillars of our strategy:

1. Purchase the land and buildings of strategically important facilities we currently operate;

2. Undertake Brownfield Developments which means increasing the number of beds at a site;

3. Greenfield Developments which means buying land and building a complete new facility and

village; and

4. Buy facilities from third parties where the acquisition is value accretive.

The land and buildings that we bought from Ohaupo cost us $31.4 million. That acquisition was funded

through a capital raise in July 2021. The additional funds we raised at the time supported the Clare

House purchase. The four properties we bought in May this year from UCG were funded by bank

facilities.

On this slide you’ll see how the activity we undertook in FY22 represents the start of the third stage

of our growth path. We’ve created significant development opportunities to add to those that we

were working on when we listed in December 2020.

By the end of this current financial year, FY23, we plan to have an additional 24 beds available. All of

these will be at New Plymouth where an extension is due to open in January 2023. In the following

year, we’re scheduled to be opening Stage 1 at Northwood, our brand new facility at Belfast,

Christchurch, which are likely to offer 100 care beds, of which 30 will be care suites, 27 apartments

and 67 villas.

Taking ownership of facilities rather than leasing them is again a very intentional move on our part.

Where we undertake a development on land we own, we – and by we I mean you as a shareholder –

get all of the upside. There’s no increase in rental based on CPI movements being passed on to us by

the property owner to reflect the increase in value of the buildings. Where there’s an opportunity to

add more rooms to a facility we own we don’t have to negotiate the building programme with a

landlord.

All of the acquisitions since mid-last year have immediately contributed positively to Radius Care’s

bottom line. The earnings impact from the eight facilities for a full financial year, once we back out

the lease costs we would otherwise have been paying, is a net contribution of an additional $5m to

the bottom line. So that’s why in the past two years you’ve seen us being so active in buying properties

with development potential.

Entering the third stage of the growth path required the Board to ensure we had a management team

that was experienced, capable and with a vision to grow the business that aligned ours.

In January Andrew joined us as CEO. He has quickly got to grips with the business and has been building

a superb team around him to deliver on the day-to-day operations. We’ve recently welcomed Wendy

Jenkins to the new role of Chief Financial Officer and Richard Callander, our new Chief Strategy Officer,

who join our existing executives Sam Carey, Trish Evers, Gared Thomas and Kayleen Currie who I

introduced earlier. This as an A team and means we’re in great hands from a leadership perspective.


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Leadership at Radius also flows from our Board and this year’s annual report provided you with more

detail about our directors’ skills. While we are of the view the Board is working well and is able to

govern effectively on behalf of shareholders, we are committed to ensuring the Board’s overall skill

sets fit the company's governance needs.

Before I hand over to Andrew, I want to comment on the health industry employment situation. You

will have heard a lot through the media about the state of the health sector. So how is Radius Care

doing?

Fortunately, we have been able to recruit many excellent health care professionals from countries

such as the Philippines, Marshall Islands, Singapore, Fiji and the Middle East, and many others. This is

not a new process for Radius, as we have been tapping into the overseas market for health care

professionals with great success for some time. Our new staff will join us over the next few months.

It’s really important that we retain these staff and we ensure that people who move to New Zealand

to work for us are well looked after. We sponsor our new staff through a lengthy and costly

programme to allow them to work as Registered Nurses in New Zealand, and also offer a high-quality

pastoral care programme to ensure the disruption of a move to an unfamiliar country is minimised.

We’re really looking forward to welcoming these health care professionals as they join the Radius Care

team.

We continue to advocate for pay parity between aged care nurses and nurses employed under the

Health NZ system to ensure aged care is treated fairly in line with the role it plays in providing critical

support to the Health Care sector in New Zealand.

I’m now going to hand over to Andrew, our CEO. Andrew joined us in November last year in a

consulting role but we soon saw his potential and the Board was delighted when Andrew agreed to

being appointed as our Chief Executive. Bringing some 14 years of experience at Metlifecare means

Andrew has well and truly hit the ground running.

Andrew and I have today presented the strategy and the business plan that will drive Radius Care’s

medium and longer-term growth path. The company is in very good shape and we will report to you

on the first six months of the 2023 financial year in late November. I look forward to talking with you

again then.

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