PaySauce Limited/Announcement
PaySauce Limited logo

2024 Annual Meeting Addresses and Presentation

AGM19 September 2024PYSInformation Technology

Annual Shareholder Meeting
19 SEPTEMBER 2024

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●The information in this presentation is of a general nature and does not constitute financial product advice, investment

advice or any other recommendation. Nothing in this presentation constitutes legal, financial, tax or other advice.

●This presentation should be read in conjunction with, and is subject to PaySauce’s Annual Report, market releases and

information published on PaySauce’s website - www.paysauce.com

●This presentation may contain forward looking statements about PaySauce and the environment in which PaySauce

operates, which are subject to uncertainties and elements outside of PaySauce’s control - PaySauce’s actual results or

performance may differ materially from these statements. PaySauce gives no warranty or representation as to its future

financial performance or any future matter.

●This presentation may include statements relating to past performance, which should not be regarded as a reliable

indicator for future performance.

●This presentation may include information from third parties believed to be reliable; however, no representations or

warranties are made as to the accuracy or completeness of such information.

●While reasonable care has been taken in compiling this presentation, none of PaySauce nor its subsidiaries, directors,

employees, agents or advisors (to the maximum extent permitted by law) gives any warranty or representation (express

or implied) as to the accuracy, completeness or reliability of the information contained in it, nor takes any responsibility

for it. The information in this presentation has not been and will not be independently verified or audited.

●No person is under any obligation to update this presentation at any time after its release to you or provide you with

further information about PaySauce.

Please refer to the Glossary for definitions of key metrics used in this presentation.

All currency amounts are in New Zealand Dollars unless stated otherwise.

Disclaimer

3
Shelley Ruha

Non-Executive Director

(Independent), Chair

Michael O’Donnell

Non-Executive Director

(Independent)

Board of Directors

Mark Samlal

Non-Executive Director

(Independent)

Gavin Thompson

Non-Executive Director

(Non-Independent)

Jim Sybertsma

Non-Executive Director

(Independent), ARC Chair

VOTEVOTE

Asantha Wijeyeratne

CEO & Co-Founder, Director

(Non-Independent)

4
Executive team

Jaime Monaghan

Chief Financial Officer

Asantha Wijeyeratne

CEO & Co-Founder

Jess McLean

Chief Product Officer

Mat Stokes

Chief Operating Officer

Troy Tarrant

Co-Founder & CTO

Jacques Labuschagne

Chief Technology Officer

Until 30 Sep 2024

From 1 Oct 2024

Until 30 Sep 2024

From 1 Oct 2024

5
Agenda

Chair’s Address

CEO’s Address

Financials

Resolutions

Other Business & Shareholder Questions

Shelley Ruha

Chair’s Address
6

7
We delivered on our strategic objectives

We reinvested for long term growth.

We obsessed over our customers.

We strengthened and developed win-win-win partnerships.

We attracted and retained awesome people.

Asantha Wijeyeratne
CEO’s Address

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9
1.Net profit after tax

2.Before funds due to customers and IRD

FY24 Highlights: delivered maiden net profit

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FY25 Strategy: foundations for sustainable growth

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Jaime Monaghan

Financials

* after $1.022m deferred tax asset recognition
**excludes funds due to customers and the IRD, collected in performing our role as a PAYE intermediary

FY24 ($000s)FY23 ($000s)Change

Net profit after tax*1,232(558)1,790

Total recurring revenue7,5705,715 32%

Cost to Serve(1,747)(1,569)11%

Gross margin %77%73%4pp

Customer Acq, R&D, Gen & Adm(4,808)(4261)13%

Earnings before tax, depr & amort1,064(80)1,142k

Free cash flow**296(645)941k

Rule of 40 score4667-21

1212

FY24 results: delivered our maiden net profit (1)

Positive free cash flow of $0.3m for
March 2024 increased by $0.9m

year on year.

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*excludes recognition of a deferred tax asset of $1m. Including the deferred tax asset

revenue increases the net profit to $1.2m - an improvement of $1.8m year on year.

Inverted the gap between revenue and expenses

to deliver an improvement of $0.8m* in the

bottom line to a net profit after tax of $0.2m* for

the year.

FY24 results: delivered our maiden net profit (2)

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Recurring revenue grew 32% YoY to

$7.6m for the year ended 31 March 2024

as a result of:

●Increased customer numbers;
●Additional revenue from existing

customers; and

●Increased interest earned on funds

held on behalf of customers.

Annualised recurring revenue (ARR) grew
19% YoY to $8m as at 31 March 2024.

$7.6m

Up 32%

We grew recurring revenue 32%

Interest

Processing Fees

15
We grew in FY24, but at a slower rate

than in previous years due to:

●Market penetration in our primary

(dairy) sector earlier than

anticipated

●Targeting of new verticals is still in

its infancy

●We chose to focus our

development efforts on our future

payroll platform (Gen 2.0) rather

than new features for the existing

customer base

●Our target market of employers

with 1-5 employees were impacted

financially by the high interest rate

environment.

7% year on year growth of new customers

SmoothPay

Acquisition

(+1,400)

7,368 up 7%

*excludes software impairments and software development time capitalised to the balance sheet as an asset during the year. Total research & development
costs, including software development time capitalised, increased 12% YoY ($0.2m) from $1.8m to $2m.

FY24 ($000s)FY23 ($000s)ChangeChange

Cost to Serve1,7471,56917811% ↑

Customer Acquisition766709578% ↑

Research & Development*934991(57)(6%) ↑

General & Administration3,1082,56154721% ↑

Interest expense97613659% ↑

Depreciation, Amortisation & Impairment87449837676% ↑

Total expenses7,5266,3901,13618% ↑

1616

We reinvested for long term growth

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We grew total customer lifetime value by 23%

Higher average revenue per customer due to price

increases and higher interest rates.

Cost to serve each customer decreased as
investments into systems and tooling begin to deliver

increased efficiencies and scalability.

Challenging economic environment made acquiring

new customers more difficult, increasing Customer

Acquisition cost.

Customer churn increased slightly, as businesses
failed or removed staffing requirements.

Increase in customers to 7,368 and customer lifetime
value to $5,890 per customer resulted in a 23%

increase in total customer lifetime value to $43.4m

*PaySauce changed the methodology in how it recognises customer activity during the period.

Refer to the annual report for full details on the impact on comparative customer metrics.

Recurring Revenue
18

Interest

Processing Fees*
$2.1M( 20% YoY)

for Q1 (June) FY 2025


June 2024 quarter: growth continued at slower

rate

*Net customer growth of 243 during the quarter.

19
Outlook: Targeting $10m ARR

We will supercharge customer growth by:

●leveraging the technical improvements we’ve made to deliver more features and

benefits for customers and accountants

●being hyper-focused on our target market - customers employing 1-5 employees

●nurturing relationships with new and existing accountants to make PaySauce their

first choice for their clients

●unifying our platform to create one optimised experience for all customers

●utilising AI where appropriate to build scalable processes

●cementing the relationships with construction partnerships through deep

understanding of their members’ needs

Shelley Ruha

Resolutions
20

21
FOR

AGAINST

ABSTAIN

Resolution A

That James Sybertsma be elected

as a Director of PaySauce.

James Sybertsma
Non-Executive Director

(Independent), ARC Chair

22
FOR

AGAINST

ABSTAIN

Resolution B

Having retired, that Gavin Thompson

be re-elected as a Director of PaySauce.

Gavin Thompson
Non-Executive Director

23
Resolution C

That the Board is authorised to fix

the fees and expenses of Grant

Thornton as the auditor of

PaySauce.

FOR

AGAINST

ABSTAIN

24
General Business

The meeting is now open to

any general questions

?

Thank you!
25

Recurring Revenue: Recurring revenue is revenue that is expected to repeat each period into the future. For PaySauce, this is directly linked to the number of customers, their size, and the
number of pays they run using the PaySauce payroll products. There are currently two sources of recurring revenue - processing fees and interest income.

ARR: The total recurring revenue for the last calendar month of the reporting period, multiplied by 12.

ARPU (monthly): Average revenue per user (monthly) is the total recurring revenue for the month, divided by the total customers processing payroll that month.

Gross margin: When discussed as a SaaS term, is the recurring revenue of the business, less the cost to serve customers. This is often then expressed as a percentage, where the gross margin
is divided by the recurring revenue.

Churn (monthly): Churn is expressed as a percentage calculated as the net reduction of customers in a calendar month divided by the total customers at the start of that month.

LTV: Lifetime value is the estimated value of a customer over its lifetime with PaySauce. This is calculated by taking the monthly ARPU multiplied by the gross margin percentage, then
divided by the monthly churn percentage.

Total Customer LTV: Total customer lifetime value is the lifetime value multiplied by the total customers.

LTV : CAC: This ratio reflects the return on investment for customer acquisition. It is calculated by dividing the lifetime value of a customer by the customer acquisition cost (per addition).

Rule of 40: The rule of 40 provides a balanced measure of two key metrics for SaaS businesses: growth and profitability. PaySauce uses the combination of recurring revenue growth, and
EBTDA to assess against this measure.

Free cash flow: Free cash flow is a measure that demonstrates the net cash generated by, and invested into the business. PaySauce defines free cash flow as cash flows generated from
operating activities less cash flows used for investing activities (excluding funds held on behalf of customers).

EBTDA: Earnings Before Tax, Depreciation and Amortisation is calculated by adding back depreciation, amortisation and income tax expense to the amounts reported in the NZ IFRS-based
financial statements. PaySauce believes that this measure provides useful insights to measure the performance of PaySauce as a SaaS business.

Note - the terms and metrics above are Non-Generally Accepted Accounting Principles (non-GAAP) measures and should not be viewed in isolation, not considered substitutes for
measures reported in accordance with New Zealand Equivalents to International Financial Reporting Standards (NZ IFRS). Refer to the PaySauce Annual Report for further information.

Glossary
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2024AnnualMeetingAddresses
LowerHutt,NewZealand-19September2024

Chair’sAddress

2024wasatransitionalyearforPaySauce.Wedeliveredourmaidennetprofitaftertax,

positivecashflowandsuccessfullyexecutedthestrategiesthatwillenableustodeliver

anaccelerationofgrowthanddrivethelong-termsustainabilityofourbusiness.

ReinvestingforLong-TermGrowth

InF24,ourprimarystrategicobjectivewastoreinvestforlong-termgrowth.Achieving

cashflowself-sufficiencyplacedusinaprivilegedpositiontoreinvestinareascrucialfor

PaySauce’slong-termvalue—oursoftware.Wemadetwopivotaldecisionsthatshaped

ourpathforward.First,weembarkedonbuildingabrand-newpayrollenginetopowera

unifiedpayrollplatformforallPaySauceproducts,includingwholesalepayroll.Second,

westrengthenedourexistingtechstacktofacilitatefuturetechnicalandsecurity

enhancements.

Thenewpayrollenginewassuccessfullybuilt,andwesignedoffaproofofconceptwith

athirdpartytoembedpayrollintotheirproduct.Althoughcompetingtechprioritiesfor

theclientpreventedthisfromevolvingintoamulti-yearsalescontract,thenewengine

remainscriticaltoourfuturegrowthplans.Ourfocusonstrengtheningtheexistingtech

stackwasalsosuccessful,andIampleasedtoreportthatwehavemigratedall

PaySauceandgoPayrollcustomerstoAWS.

Thesestrategicchoicesimpactedourcapacitytodelivernewfeaturesforourexisting

customerbase,resultinginaslowerrateofnewcustomeracquisition.However,our

platformisnowinastrongerpositiontoreduceoperationalmaintenanceandenable

fasterproductdevelopmentmovingforward.

CommitmenttoExistingCustomers

Whileasignificantportionofourfocushasbeenonreinvestingforlong-termgrowth,

wededicateddevelopmentresourcestoenhanceourservicedeliverybyinvestinginour

SalesforceCRMsolutionandupskillingourtalentedcustomerserviceteam.This

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commitmenthasbeenrewardedwithincreasedcustomeradvocacy,asevidencedby
ourNPSgrowingfrom48inMarch2023to58inMarch2024.

Wehavealsoengagedwithindustrybodiestogrowourpresenceandbrandawareness

inthetradesandconstructionverticals.Oursalesteamhasfocusedoncustomer

acquisitionthroughaccountingpartnerchannels,addingnewpartnersandexpanding

ourcustomerbasewithexistingones.

GovernanceandLeadership

Turningtogovernance,wearethrilledtowelcomeJamesSybertsma(Jim)totheboard

thisyear.Withover25yearsofexperienceinfinancialleadershiprolesacrossvarious

industriesandcompanysizes,fromstart-upstoscale-ups,Jimbringsawealthof

expertise.Pendingelectiontoday,Jimwillcontinuetobringhiscommercialperspective

totheboardasChairofPaySauce’sAuditandRiskCommittee,ensuringourfinancial

andriskreportingframeworkscontinuetoevolveasweexecuteourgrowthstrategy.

OutlookandGratitude

Theboardandmanagementremainconfidentaboutthecompany’sprospects.While

thecurrenthigh-interestrateenvironmentisexpectedtodropintheshortto

medium-term,forPaySauce,muchofthefutureinterestislockedinathigherdeposit

ratesforthenext6to12months.Theforecastedinterestratedropisdrivingincreased

businessconfidence,andweanticipategrowthfrombothnewbusinessesstartingand

existingbusinessesexpandingtheirheadcount.Weareexcitedabouttheabilityofthe

Gen2.0payrollenginetoimprovethecustomerexperienceforourexistingandnew

customers,andwillassessanyfuturewholesaleopportunitiesastheyarise.

Onbehalfoftheboard,IwanttothankthePaySauceteamfortheirdedicationoverthe

pastyear.Toourshareholders,thankyouforyourtrustandcontinuedsupport.

2

CEO’sAddress
FY24wasalandmarkyearforPaySauce,generatingourmaidenprofitaswellaspositive

cashflowsfortheyear.ThiswasahugemilestoneforPaySauce,andformepersonallyas

it’ssomethingthat’sbeenaverycleargoalofminesincestartingthecompanyallthose

yearsago.

Aswellasourmaidennetprofitof$1.2m(or$0.2mbeforerecognitionofadeferredtax

asset)andfreecashflowgeneratedof$0.3m,wealsogrewourAnnualisedRecurring

Revenue(orARR)19%yearonyearto$8m.Wesurpassedtheruleof40forasecondyear

runningat46whichisabovetheindustrybenchmarkandakeymetricthatmanytech

businessesarestrivingforinthesetoughereconomictimes.Asthismetricindicates-

growingrevenueandgeneratingpositivecashflowatthesametimeplacesusina

privilegedpositionwherewe’reinchargeofourowndestinyaswestrivetowardthe

nextbigstepsinourstrategy.

AsShelleymentioned-reinvestingforlongtermgrowthwasoneofthekeyobjectivesof

ourstrategyforFY24,particularlyintoProduct&Development.Weaddedseveralkey

rolesduringtheyearaswebolsteredourProduct&Developmentteam.Jacques

LabuschagnejoinedtheteamasHeadofDelivery,leveraginghispreviousexpertiseto

improvethedisciplineandstructureinourdevelopmentfunction.Thisexpertisehas

givenmyco-founder,Troy,theconfidencetoretirefromthedailyoperationsofthe

company,andhandovertheroleofChiefTechnologyOfficertoJacques.Asmy

co-founder,TroywasourfirstdeveloperandIremaininaweofhisabilitytostandupa

market-fitproductinrecord-breakingtime.Ifitweren’tforTroy,noneofuswouldbein

thisroomtoday.Troyremainsthethirdlargestshareholderandanardentsupporterof

PaySauce.

ItwasTroy’svisiontosplitintosquadstofocusworkintotwostreams,thefirst:delivering

theGen2.0payrollengine,andthesecond:continuingtoimprovetheexistingproduct

supportingthecurrentcustomerbase.Overall,wegrewourProduct&Development

Teamby50%,includingspecialistDevOpstalentandmoredevelopmentcapability.

MigratingthePaySauceproductionserversandback-endtoolstoAmazonWebServices

3

(AWS),willallowustoscalequicklyandgiveustheflexibilitytooffercontinuousproduct
upgrades.

Thelongtermfocushasmeantthatwehaven’treleasedasmanynewproductsand

featuresforourcustomersduringtheyearaswehavedoneinpreviousyears.Despite

thisandthetougheconomicconditionsfacedbybusinessesrecently-we’vestill

continuedtogrowourcustomerbaseontheexistingplatform,addingover1,500

customersinFY24.We’vedoubleddownonourSalesandMarketingeffortstogain

tractionintheNewZealandmarketinnewverticals-morerecentlyinAucklandasa

territorythatisunder-representedforPaySaucewithourcampaigntargetingtradies.

WealsocontinuedtodevelopourrelationshipwithMasterBuildersandMaster

Plumbers,aswellasotherwellknownbrandsaroundtheindustry,andwecontinuedto

growourpresenceintheconstructionandtradesspacebothattendingandpresenting

atconferences,roadshowsandseminarsnationwide.

WealsogrewourSalesteamandcontinuedtoleveragethetrustthatbusinesseshave

withtheiraccountants,hittingboththephysicalandvirtualpavementsastheteam

broughtonmorethan50newaccountingfirmstoourpartnershipprogramme,whoin

turnreferredmorethan600payingcustomersinFY24.

Lookingtotheyearahead-we’rebuildingonthefoundationsoftheproduct,people

andpartnershipadvancementsthatwe’vemadeinthislastyear,whichwillpowerour

go-forwardstrategyaroundLovingourCustomers,SuperchargingGrowthandBuilding

forScale.

LovingourCustomersstartswithdefiningourtargetcustomersasthosewith1-5

employees.Byunderstandingtheuniquechallengesthatfacethesesmallbusiness

owners,wewillgivethemthetwothingstheyneedthemost:peaceofmindandtime.

Ourcustomersareourstrongestadvocatesandourmosteffectivemarketingchannel.

SupercharginggrowthiscriticalforustoattractnewcustomerstoPaySauce.Atthe

beginningoftheyear,we’denvisagedthisgrowthfromawholesaleopportunity,which

hasn’teventuated.Overthenext18months,we’llleveragetheGen2.0payrollengineto

createabettercustomerexperienceforourcoretargetmarket.We’llcontinueto

4

engagethirdpartieslookingtoembedawholesalepayrollsolutionintotheir
technology,andassesstheseastheyarise,butforthetime-being,we’veprioritisedour

corecustomerbaseofemployerswith1-5employeesoveractivelyseekingnew

wholesalepayrollcustomers.Buildingaunifiedproductthatdelightsbothournewand

existingcustomerswithnewwebandmobileuserinterfacesisakeystepinwinningthe

productbattleinthepayrollspace.Marketingcampaignswillcontinuetoincreaseour

brandawarenessandshowsmallbusinessesthatweunderstandthem.Developingnew

andexistingpartnershipswithindustrybodiesandtrustedadvisorslikeourAccountant

channelwillcontinuetobeafocusaswelooktonurtureourexistingbusiness,andgrow

newbusinesswithinthesechannels.

Scalabilityissignificantlycloserwiththeinvestmentmadelastyeartoensurewecan

supportcustomergrowthinasustainableway.Fromonboardingnewcustomers,to

providinganintuitive,self-servicepayrollexperiencetoensuringthatbackend

processesarepoweredbyreliabletoolingwiththeoptimallevelofhumaninput.

Financials

We’reveryproudtohavedeliveredourmaidennetprofitaftertax.Therecognitionofa

milliondollardeferredtaxassetinflatedthatvaluefrom$0.2munderlyingNPATto$1.2m

onthefaceoftheaccounts.Importanttonotethatapproximately$1.5moffurther

deferredtaxassetsareavailabletorecogniseinfutureasappropriate.

AsaSaaSbusiness,theunderlyingNPATresultishighlycorrelatedtofreecashflow.The

$941kimprovementinFY24ledtopositivefreecashflowinFY24of$0.3m.

The32%increaseinrecurringrevenuecamefrombothprocessingfees(14%)and

interestincome(18%).Theincreasedinterestincomecontributedtothe4basispoint

improvementinthegrossmarginto77%forFY24.Furthermore,processimprovements

andefficiencygainsmadethisyearandinpreviousyearscontinuetoreducetheimpact

thatourgrowingcustomerbasehasonourcoststoservethosecustomers.Theruleof

40scoreremainsabovethebenchmark,buthasdeclined21points.Thatmetricisa

combinationofthegrowthrateandtheprofitabilityandthedownwardmovementis

drivenfromtheARRgrowthrate.We’lldrillintotherevenuebreakdowninacoupleof

slides

5

Puttingthecurrentyear’sresultintocontextofthelastfouryearsisbestillustratedin
charts.Inthesetwocharts,youcanseethatwe’veconsistentlyincreasedrevenueata

fasterratethanwe’veincreasedcosts,andtheimpactonfreecashflowhasresulted.

Ourinvestmenthasbeendeliberateandstronglycorrelatedwithpositioningour

businessforlong-termefficiency,ratherthanimmediateshort-termgains.

Theincreasedfreecashflowenabledustosettlethe$650kbankloaninJune2024,

replacingitwithamuchlowerworkingcapitalfacility.

Totalrecurringrevenuegrew32%from$5.7mto$7.6minFY24,fromprocessingfee

revenuegrowthof17%(or$0.8m)onlastyear,andinterestrevenuegrowth,up96%(or

$1.1m)onlastyear.TherevenuegrowthfromprocessingfeesslowedinFY24,asour

customerswereimpactedbyhighercostsresultingfromthehigherinterestrates.This

formsanaturalhedgeforPaySauceandweanticipatethatwewillseeincreased

processingfeesfromnewandexistingcustomersasthoseinterestratesdrop,offsetting

therevenueimpactofthedecliningyieldfrominterestearnedoncustomerfunds.

Drillingdeeperintothecustomernumbers,thedeclineintherateofgrowthisevident

fromthechart.Weattributetheslowdowntofourprimaryfactors:


Wereachedmarketpenetrationinourprimarysector(dairy)earlierthan

anticipated;


Marketingactivitiestargetingnewverticalshavecommenced,butthere’salong

runwaytogainingtractionfromnew


Wemadeaconsciousdecisiontofocusourdevelopmenteffortsonthefuture

payrollplatform,ourGen2.0payrollengine,ratherthannewfeaturesinour

currentplatformtoattractnewusers;and


Ourtargetmarketofemployerswith1-5employeesfoundtheimpactofthe

higherinterestrateschallengingandreducedtheirappetiteforadditional

expense

6

Ourexpensesgrew18%yearonyear,by$1.1mto$7.5mfortheyear.$0.7mofthis
increasewasintopeoplecosts-withemployeeexpensesgrowingfrom$3.7minFY23to

$4.5minFY24.

BreakingdownourkeySaaScategories-ourlargestcostisgeneralandadministration

costs-thisgrewprimarilyasaresultofinvestmentintoourpeopleasweaddednew

hiresandmanagedwageinflationacrosscriticalbackofficefunctionsinfinance,

management,peopleexperienceandoperations(increaseof$547kyearonyear-21%).

OurR&DcostgrewwithseveralnewhiresincludinganewHeadofDeliveryrole,

specialistDevOpstalent,andadditionalsoftwaredevelopers(increaseof$218kyearon

year-12%).Thisinvestmentalsoledtoanimprovementinefficiencieswithintheteam-

reducingtheproportionoftimespentmaintainingtheproductrelativetotimespent

developingtheproduct.Theimpactincreasedthepercentageofdevelopertime

capitalisedby7percentagepointsfrom49%to56%inFY24.

CosttoServeincreasedprimarilyduetowageinflationanddirectcostsduetoincreases

incustomernumbers-ourcustomersupportheadcountremainedthesameand

absorbedtheincreaseincustomercountasaresultoftheinvestmentmadeinto

improvedsystems,toolsandprocesses(increaseof$178kyearonyear-11%).

CustomerAcquisitionincreasedprimarilyduetosplittingthesales&marketing

functionsintotwowithspecialisttalent.Investmentintodigitalmarketingremainedlow

-adeliberatechoiceasweprioritisedbuildingandnurturingrelationshipswithourkey

partnerchannel-Accountants.(increaseof$57kyearonyear-8%).

Thecustomerlifetimevalueisakeymetricwemonitortounderstandeachstageofthe

customer’sjourneywithPaySauce.Averagerevenueperuserincreased11%to$91per

monthandthecosttoservethosecustomersreduced6%to$21peruserpermonth.

Theimprovementinmarginperuserwasslightlyoffsetbya3%YoYreductioninthe

averagelifetimeofacustomer,asaresultofincreasedchurnrates.Churnrateshave

increasedasmoreofourcustomershaveeitherstoppedemployingstafforgoneoutof

7

businessaltogetherasthey’vefacedeconomicchallenges.Thesefactorscombinedhave
ledtoanincreaseincustomerlifetimevalue(CLTV)of15%yearonyearto$5,890per

customer.

Acquiringnewcustomerswasalsomorechallengingthisyearwiththecostof

acquisition(CAC)percustomerincreasing24%yearonyearto$510percustomer.That

cost’sequivalentto5.5monthsofrevenuepercustomerwhichislowrelativetoindustry

benchmarks.Thetotalcustomerlifetimevalueof$43.4misderivedbymultiplyingour

averagecustomerlifetimevaluebytheclosingnumberofcustomersat31March2024,

beinga23%yearonyearimprovementonthepreviousyear.

Sincethe2024AnnualReportwasreleased,wehavereleasedamarketupdateshowing

thetoplinerevenuenumberstoJune2024.Inthatperiod,wegrewrecurringrevenue

20%yearonyearto$2.1mforthequartertoJune2024.Ofthis,therewasan18%yearon

yeargrowthinprocessingfees,contributing$1.5m,withinterestrevenuecontributing

theremaining$0.6m.

Thequarterlytrajectoryshowsthetotalvalueofquarterlyinterestincomehasgrown

moreinlinewithprocessingfeesoverthelastyear,particularlyrelativetotheprevious

year.Lookingforward,weanticipatetheproportionofinterestrevenuerelativetototal

revenuetodeclineslightly,butwithafasterincreaseinprocessingfees.

Outlook

Thekeychallengeforusistoacceleratecustomergrowth.Weunderstandthechallenge

andwe’vesetourselvesuptobeabletoaddressthat.Theeffortoverthelast18months

tostrengthenourplatformhaspositionedustodelivermoreimprovementstomore

customersfaster.

We’vegotaclearmarketthatwe’rebuildingfor-employerswith1-5employees.The

Productteamishyper-focusedonthethosecustomersandhasclearprioritiestobuild

solutionsthatmeettheirneedsandtheneedsoftheiraccountants.

We’llcontinuetonurtureourrelationshipswithAccountants,listeningtothemto

understandtheirclientsneedstoensureweoffertheirclientsvalueformoneywhile

givingthemthetwothingstheyneed-peaceofmindandtime

We’llnurtureandevolvetheindustrypartnershipswe’veformed,beingfrontofmindfor

futureclients,andclearlyunderstandingtheircollectiveneeds.

8

We’llpauseseekingnewwholesaleopportunitiesuntilwe’veutilisedourgen2.0payroll
enginetodeliverabeautifulmobileexperienceforcustomers

Overall,I’mveryhappythatthegroundworkhasbeencompletedtoenableustodeliver

thecustomerbenefitsthatwilldriveourfuturegrowthandI’mlookingforwardtothe

opportunitytoshareournextquarterlyupdatewithyouearlyinOctober.

ENDS

PaySauceisaSaaSfintechplatformprovidingsolutionsforpeopleatworkin14

jurisdictionsacrosstheAsia-Pacificregion.Thetechnologyenablessmallemployersto

digitallyonboard,payandmanageemployeesfromanydevice.Theplatformincludes

rosters,mobiletimesheets,payrollcalculations,bankingintegration,automated

payments,PAYEfiling,labourcosting,automatedgeneralledgerentriesanddigital

employmentcontracts.ThePayNowfeatureenablescustomers’employeestoaccess

thepaythey’veearnedbeforepayday,providingafreealternativetopaydaylenders.

www.paysauce.com

CONTACT

AsanthaWijeyeratne

CEOPaySauce

+6421554600

Pleasedirectanyinvestmentqueriestoinvestor@paysauce.com

9

Data sourced from publicly available filings. Our datasets may not be complete. Automated analysis can produce errors. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.

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    The a2 Milk Company Limited 22 November 2024 2024 ANNUAL MEETING We pioneer the future of Dairy for good Disclaimer This presentation dated 22 November 2024 should be read in conjunction with, and subject to, the explanations and views in documents previously released to the m…”

  • MOV — MOVE Logistics Group Limited: MOVE 2024 Annual Meeting Speeches and Presentation
    2024-10-24

    High performance culture A clear simple plan is in place. It now comes down to culture and capability. People will drive our success and we have tasked them with a focus on four things to ensure we deliver: Cost obsession, Customer First, Leadership and Quality Decisions. W…”