Chorus FY25 full year results
Chorus Limited
Level 10, 1 Willis Street
P O Box 632
Wellington
New Zealand
Email: company.secretary@chorus.co.nz
STOCK EXCHANGE ANNOUNCEMENT
25 August 2025
Chorus FY25 full year results
The following are attached in relation to Chorus’ FY25 full year results:
1. Media Release
2. Investor Presentation
3. Annual Report (including audited financial statements)
4. NZX Financial Results Announcement
5. NZX Distribution Notice
6. Sustainability Report
7. Climate Statements.
Chief Executive Officer Mark Aue, and Chief Operating Officer Drew Davies, will discuss
the FY25 full year results by webcast at 10.00am New Zealand time today. The
webcast will be available at www.chorus.co.nz/webcast.
Authorised by:
Drew Davies
Chief Operating Officer
ENDS
For further information:
Aleida White
Head of Investor Relations
Phone: +
64 21 155 8837
Email: aleida.white@chorus.co.nz
Victoria Luong
Media and engagement advisor
Phone +64 22 490 2591
Email: Victoria.Luong@chorus.co.nz
---
Page 1 of 3
25 August 2025
Resilient financial result with good progress on strategy
Key FY25 results
• Operating revenue $1,014m (FY24: $1,010m), with fibre revenue up 7%
• Solid year-on-year EBITDA of $705m (FY24: $700m)
• Net profit after tax $4m (FY24: net loss $9m)
• Cash flows from operating activities of $559m (FY24: $513m)
• Unimputed final dividend of 34.5 cents per share (total FY25 dividends: 57.5cps)
• Increase in fibre connections: by 31,000 to a total of 1,115,000
• Fibre uptake increased to 72.1% addresses, up 1%
• Remaining copper connections: down 41% to 92,000
• Network traffic up 10% to 8,741 petabytes
Chorus has delivered a resilient result for the year ended 30 June 2025, despite a difficult year for
the New Zealand economy and revenue headwinds from the retirement of legacy services.
Fibre connections grew by 31,000 and made up 92 per cent of Chorus' fixed lines, with fibre uptake
at 72.1 per cent of addresses passed. The growing importance of digital connectivity was underlined
with data demand growing 10 per cent in the year to 8,741 petabytes. Average monthly usage for
fibre connections grew 7.7 per cent to 671GB through FY25.
Revenue lifted from $1,010 million to $1,014 million despite copper-related revenues reducing by
$39 million during the year. We more than offset this decline through continued growth in both
fibre connections and the average revenue per user.
Our simplification strategy and strong cost management held operating expenditure at $309 million,
down $1 million from FY24. This was achieved despite continued inflation across numerous expense
lines and increased regulatory levies, together with one-off costs for operating model changes and
the exploration of new revenue opportunities.
As a result, EBITDA was $705 million for FY25, a 1 per cent increase on FY24 EBITDA of $700 million.
After the deduction of depreciation, amortisation, interest and tax, net earnings were $4 million
compared to a loss of $9 million in FY24.
A renewed purpose
Chorus CEO Mark Aue said Chorus is making continued progress in its shift to becoming a simpler all-
fibre digital infrastructure company.
“Our December Investor Day outlined a reset in strategy and execution across three distinct
Horizons. FY25 (Horizon 1) was foundational, marking the start of our transition to becoming the
great network operator.
Page 2 of 3
“This year, we laid the groundwork for that change – embedding a clear strategy, with the clarity and
specificity of what future success looks like: “a simplified all fibre business with 80% uptake by
2030”. We refined our operating model and reinvested in new operational capabilities.
“We sharpened our market position, promoting fibre as the gold standard in connectivity – vastly
superior to alternatives like fixed wireless.
“These structural changes have helped us maintain fibre connection growth through FY25 and will
be an ongoing advantage, with the economy expected to remain challenging for some time.
“With fibre uptake already above 72%, our goal to reach 80% requires us to work in different ways.
Innovation remains central, as exemplified by the recent speed boost for two of our popular plans,
benefitting more than 700,000 homes. This signals where we’re headed, with advanced fibre
markets like Singapore already moving to 10Gbps speeds as standard.
“As we transition into Horizon 2 (FY26–FY29) Chorus will continue to evolve, reflecting a business
that is more simple, efficient, innovative and competitive.
Expanding fibre further
Chorus is proud of the work we have done so far in 2025, taking fibre to an additional 9,000 homes
and businesses in 59 communities across Aotearoa. Commenting on the continued rollout of fibre,
Mark said: “Fibre rollout has stopped at 87% of the population, while other countries are going
further. There’s a risk that ‘good enough’ non-fibre solutions for the remaining 13% will only
exacerbate the digital divide as customer needs evolve.
“We were, therefore, pleased when the government’s Infrastructure Priorities Programme recently
endorsed our proposal to expand fibre to 95% of New Zealanders. The only private sector proposal
among 17 endorsed projects, it has a benefit-cost ratio of 6.3, based on an expected $17 billion in
economic benefits for a cost of less than $3 billion. We’re ready to start, with the ability to flex the
rollout for funding and regional needs.
“However, expansion benefits the communities where fibre reaches, rather than going to the
network builder. Some form of public investment is needed but government endorsement doesn’t
guarantee any government funding.
“Equally urgent is affordability, where a different approach is needed. Nearly 400,000 households
remain digitally excluded. In an age where connectivity underpins everything from remote surgery to
immersive virtual learning, participating in the digital economy must be a right, not a luxury.
“We’re committed to addressing this. We’ve established a new community co-fund initiative to
contribute to build costs in willing communities and launched a digital equity proof-of-concept trial
with service providers. It’s a complex challenge, but we’re committed to finding real solutions for
low-income households.”
Milestone to copper retirement
Last week the Commerce Commission recommended the removal of copper access regulation. The
widespread availability of superior and affordable alternatives to copper in rural New Zealand means
Page 3 of 3
regulation is no longer required to promote competition. The Commission’s recommendation is now
with Media and Communications Minister Paul Goldsmith for consideration.
“This recommendation represents a key milestone on Chorus’ journey to being a simplified, all-fibre
business. Removal of copper regulation will provide a clear pathway to copper network retirement
outside fibre areas.”
The Commerce Commission noted the importance of a managed withdrawal process for the rural
copper network. Mark Aue said “We reiterate our commitment to a clear, consumer-centric
retirement process that supports transition of customers still on copper to modern services. We are
working with the Commerce Commission and Government to establish an appropriate set of
managed withdrawal commitments for rural consumers.”
Final dividend
Chorus has confirmed it will pay an unimputed final dividend of 34.5 cents per share in October 2025
bringing total dividends to 57.5 cents per share in FY25, an uplift of 10 cents per share compared to
FY24 (21% increase). The dividend reinvestment plan remains suspended.
FY26 guidance
FY26 guidance is subject to no material adverse changes in circumstances or outlook.
• EBITDA: $710 million to $730 million
• Gross capital expenditure: $375 million to $415 million
• Sustaining capital expenditure $195 million to $215 million
• Dividend: 60.0 cents per share, unimputed (up 4.3% from FY24)
ENDS
Chorus Chief Executive Mark Aue and Chief Operating Officer Drew Davies will discuss the FY25
result at a briefing from 10.00 am on Monday, 25 August 2025 (NZST). The webcast will be available
at www.chorus.co.nz/webcast.
For further information:
Megan Heffield
Media and content manager
ph: + 64 22 058 2619 | e: Megan.Heffield@chorus.co.nz
Aleida White
Head of Investor Relations
m: +64 (21) 155 8837 | e: aleida.white@chorus.co.nz
---
FY25 RESULTS PRESENTATION
FY25 RESULTS PRESENTATION
This presentation:•
Is provided for general information purposes and does not constitu
te investment advice or an offer of or invitation to purchase
Chorus securities.
•
Includes forward-looking statements. These statements are not gu
arantees or predictions of future performance. They involve
known and unknown risks, uncertainties and other factors, many
of which are beyond Chorus’ control, and which may cause
actual results to differ materially from
those contained in this presentation.
•
Includes statements relating to past performance which should
not be regarded as reliable indicators of future performance.
•
Is current at the date of this presentation, unless otherwise st
ated. Except as required by la
w or the NZX Main Board and ASX
listing rules, Chorus is not under any obligation to update this
presentation, whether as a result of new information, future
events or otherwise.
•
Should be read in conjunction with Chorus’ audited consolidat
ed financial statements for the year to 30 June 2025 and NZX and
ASX market releases.
•
Includes non-GAAP financial measures such as "EBITDA”. These
measures do not have a standardised meaning prescribed by
GAAP and therefore may not be comparable to similar financial
information presented by other entities. They should not be
used in substitution for, or isolation of, Chorus' audited co
nsolidated financial statements. We monitor EBITDA as a key
performance indicator, and we believe it assists investors in
assessing the performance of the core operations of our
business. EBITDA is reconciled in the Notes on page 36 of the FY25 annual financial statements.
•
Has been prepared with due care and attention. However, Cho
rus and its directors and employees accept no liability for any
errors or omissions.
•
Contains information from third parties Chorus believes reliable.
However, no representations or warranties (express or implied
)
are made as to the accuracy or completeness of such information.
Disclaimer
2
FY25 RESULTS PRESENTATION
Agenda
4-6
7-11
12131415
•
FY25 overview, Horizon 1 progress
•
Lead
•
Expand
•
Adapt
•
Pioneer
•
Continuing to explore strategic options
Mark Aue, CEO
16-2021-23
24
•
Financial results
•
Capex and net debt
•
Dividend and FY26 guidance
Drew Davies, COO
25-31
•
Outlook for FY26, Horizon 2
Mark Aue, CEO
33-3637-3839-41
•
Pricing and market data
•
Additional financial information
•
Regulatory information
Appendices
3
FY25 RESULTS PRESENTATION
FY25 Overview
A resilient result with good progress on strategy
•
Delivered
innovation
through Boost speed upgrades
•
Driven greater awareness
of Fibre
•
Positive regulatory pathways
emerging
•
Fibre revenue growth +7%
•
Strong cost management
in
inflationary environment
•
Sustaining
capex held
flat
at $205m
•
Operating cash flows of $559m, up 9%
•
Dividend up 21%
to
57.5cps for FY25
•
Transitioning to Horizon 2, focus on simplicity & efficiency
4
FY25 RESULTS PRESENTATION
Strategy on track
FY25 RESULTS PRESENTATION
Transition from Horizon 1
6
FY25 RESULTS PRESENTATION
Fibre growth continues; speeds boosted in June
0
20,00040,00060,00080,000
100,000120,000
Jun-23
Jun-24
Jun-25
BUSINESS
2Gbps+
1Gbps
500Mbps
300Mbps
200Mbps
100Mbps
<100Mbps
Voice
0
200,000400,000600,000800,000
1,000,000
Jun-23
Jun-24
Jun-25
RESIDENTIAL
2Gbps+
1Gbps
500Mbps
300Mbps
100Mbps
<100Mbps
Voice
+45k
+7k
+29k
+3k
60%25%
61%32%
•
Home Fibre Starter
now 100/20Mbps: grew by 41k to 88k in FY25. Majority of grow
th from new/offnet and ~1/4
from higher speed plans
•
demand for 1Gbps+ stable; 25% of residential connections on 1Gbps or faster with ~5k on
Hyperfibre
2Gbps+ plans
•
residential 50Mbps and 300Mbps plans boosted to
100Mbps and 500Mbps respectively in mid-June
7
FY25 RESULTS PRESENTATION
Fibre uptake lifts to 72.1%
•
fibre uptake at 72.1% (FY24:71.4%): later UFB2 areas +4% to 62%; earlier UFB1 areas at 75%
•
fibre footprint grew 26k to 1,532,000 addresses passed* at 30 June
•
return to growth in Chorus fibre areas as coppe
r withdrawal programme ends (see chart on right)
68.068.569.069.570.070.571.071.572.072.5
0
250,000500,000750,000
1,000,0001,250,0001,500,000
30-Jun-23
30-Jun-24
30-Jun-25
Fibre connections
Inactive fibre sockets***
Addresses passed
Fibre uptake (%)
* based on independent address data and Chor
us network data for addresses passed by fibr
e; excludes Chorus fibre in Local Fibre
Company (LFC) areas
** not active on 30 June
50
32
-33
-15
-16
-13
-50-30-10
103050
FY24
FY25
Fibre
Copper broadband
Copper voice
FIBRE UPTAKE IN CHORUS FIBRE AREA
(% ADDRESSES PASSED)
Addresses
passed
%
uptake
CHANGE IN MASS MARKET CONNECTIONS IN CHORUS
FIBRE AREA (‘000s)
8
FY25 RESULTS PRESENTATION
Data usage accelerating
•
monthly average fibre data usage growing strongly to 671GB (July 2025: 684GB vs June 2024: 623GB)
•
19% of fibre customers used >1Terabyte of data in June 2025 (June 2024: 16%)
•
recent Boost indicates users have benefite
d from the faster download speed, improvin
g our competitive position with consumers
312671
0
100200300400500600700
Copper
Fibre
0%
10%20%30%40%50%60%70%80%90%
100%
Fibre 100
Fibre 500
Fibre Max
Hyperfibre
<300GB
300-500GB
500GB-1TB
1-2TB
>2TB
MONTHLY AVERAGE DATA USAGE PER CONNECTION
(GIGABYTES)
CONNECTIONS BY SPEED TIER AND USAGE
JULY 2025
9
FY25 RESULTS PRESENTATION
A robust and scalable fibre network
+767
petabytes =
29,000 years
of HD
streaming
•
significant increase in data traffic at 8,741
petabytes in FY25; up 767 petabytes from FY24
•
96% of data on fibre network, showing scalability at marginal cost
•
increasing number of peak events with 17
peak traffic events in FY25 vs 10 in FY24
DAILY PEAK TRAFFIC ON FIBRE NETWORK (FY25 vs FY24)
10
FY25 RESULTS PRESENTATION
Focus as a market challenger
-12
8
50
-15
0
15304560
4G Fixed Wireless 5G Fixe
d Wireless
Fibre (all plans)
*Source: Consumer Monitor Survey, 6 mont
hs to July 2025 for metro/suburban areas
•
market repositioning with direct to consumer communication
•
marketing raising awareness of fibr
e’s superiority vs fixed wireless
•
consumer monitoring shows fibre significantly outp
erforming fixed wireless Net Promoter Score (NPS)
How likely would you be to recommend using [technology] as
the main way to connect to the internet at home to friends and
family members? (NPS)*
How likely would you be to recommend using [technology] as
the main way to connect to the internet at home to friends and
family members? (NPS)*
11
FY25 RESULTS PRESENTATION
Steady demand for infrastructure connectivity
•
New property development:
24k lots passed in FY25;
order pipeline stabilising back at pre-Covid levels of 20k-25k
•
Data centres:
new Express Connect service to simplify and
accelerate DC connectivity; enables remote provisioning
•
Mobile infrastructure:
continued growth in backhaul
demand to new cellsites; ~3,400 cellsite connections
•
Smart locations (e.g. CCTV, traffic lights):
grew another
23% to 2,500+ connections; assisted by copper migration
•
Legacy services:
some revenue headwinds as we retire
copper services and obsolete enterprise fibre systems
•
Trans-Tasman Ring
: MoU and engagement with Datagrid
ended as the project did not meet our investment criteria. We’ll continue to monitor future opportunities in the sector but this is no longer an area we are actively pursuing
0
5,000
10,00015,00020,00025,00030,00035,00040,000
FY20
FY21
FY22
FY23
FY24
FY25
Orders
Completed
NEW PROPERTY DEVELOPMENT PIPELINE – LOTS PASSED
12
FY25 RESULTS PRESENTATION
FY25: getting future fit
•
Operating model evolution:
▫
organisation redesign and investment in
new capability resulting in ~60 fewer roles
▫
introducing new Retention and Data & Analytics capability
▫
exploring opportunities for further business integration of AI
▫
‘Fibre Frontier’ value stream now managing e2e copper network retirement and asset optimisation
•
Regulatory clarity for PQP2 (CY2025-2028):
▫
ID reporting (31 May) showed CNU was very close to earning the 2024 MAR
▫
PQ-FFLAS opex allocations will reflect copper withdrawal and decline in copper direct costs
▫
Chorus calls for regulatory simplification reflec
ted in telco sector review terms of reference
Significant changes made in Horiz
on 1 (FY25) to enable our shift aw
ay from a build focus and become
the great network operator over Horizon 2 (FY26-FY30)
13
FY25 RESULTS PRESENTATION
Countdown to urban copper retirement
92,000
68,000
20,000
11,000
45,000
13,000
FY24
FY25
Non-fibre area
LFC fibre area
CNU fibre area
92,000
157,000
05
10152025
Chorus UFB
LFC UFB
Non-UFB
FY23
FY24
FY25
*FY23 included weather impact in non-fibre areas
•
total copper fault volumes reduced by 16k
~$7m reduction in copper fault spend
•
shutdown in Chorus fibre areas now expected by
mid-2026; just 13k lines remaining in service
•
copper lines in non-fibre areas reduced by 26% in FY25;
migration of 1,500 legacy radio customers almost complete
•
1,090 tonnes cable recycled; copper recycling trial contri
buted $3m revenue; good learnings for ongoing programme
•
fibre expansion to 9k existing premises: 4.5k
premises ready to connect with 1,200 connected
COPPER – REACTIVE FAULT SPEND BY AREA
($m)
REMAINING COPPER LINES
(CONNECTIONS)
-41%
14
FY25 RESULTS PRESENTATION
Continuing to explore strategic options
Option 1: IoT Solutions
Option 4: Fibre Expansion
Option 2: Scale EdgeCentres
Option 3: Trans-Tasman Ring
Option 5: Copper recovery
Option 6: Property optimisation
Note: green = on track; amber = under review for scalability; red = not actively proceeding
15
Financial performanceDrew Davies, COO
FY25 RESULTS PRESENTATION
FY24 $m
FY25 $m
1,010
1,014
Operating revenue
(310)
(309)
Operating expenses
700
705
Earnings before interest, tax, depreciation and amortisation(EBITDA)
(462)
(474)
Depreciation & amortisation
238
231
Earnings before interest & income tax
(217)
(210)
Net finance expense
21
21
Net earnings before income tax
(30)
(17)
Income tax expense
(9)
4
Net earnings / (loss)
Income Statement
•
copper asset depreciation up $9m to $99m
•
interest costs reduced $8m with weighted effective interest decreasing from 5.77% to 5.39%
•
fibre connection and ARPU growth largely offset by legacy revenue decline
•
simplification and strong cost management offset inflation-linked and regulatory increases
•
FY24 included $15m one-off non-cash expense for tax depreciation of buildings
17
FY25 RESULTS PRESENTATION
FY24 $m
FY25 $m
697
745
Fibre broadband (GPON)
69
64
Fibre premium (P2P)
83
56
Copper based broadband
28
17
Copper based voice
3
2
Data services copper
67
64
Field services products
33
35
Infrastructure
26
26
Value added network services
4
5
Other
1,010
1,014
Total
Revenue
•
ARPU grew from $55.71 to $58.
98 even with price changes
deferred by a quarter to January 2025
•
legacy enterprise service platfo
rm being retired with customers
migrating to other services or networks
•
copper service revenues reduced $39m as connection volumes declined 41%
•
new property development revenues reduced $4m to
$22m
•
FY25 includes $3m net gain from copper cable recycling
•
indicative regulated fibre (PQ-
FFLAS) share of revenue 83%
(FY24: 78%)
•
growth in colocation revenues
•
ongoing demand for legacy network services
18
FY25 RESULTS PRESENTATION
FY24 $m
FY25 $m
80
85
Labour
53
47
Network maintenance
44
40
IT
37
37
Other network costs
27
27
Rent, rates & property maintenance
22
22
Electricity
11
12
Advertising
6
9
Consultants
9
11
Regulatory levies
5
6
Insurance
16
13
Other expenses
310
309
Total
Expenses
•
44% capitalisation rate (FY24:47%); $5m change costs (FY24:$2m)
•
reducing copper fault volumes part
ly offset by increased fibre-
related costs
•
decreased as legacy systems exited
•
included $4m of copper optimisation spend (FY24:$4m)
•
5% reduction in usage offset by higher charges
•
additional spend to support exploration of new revenue opportunities
19
FY25 RESULTS PRESENTATION
FY24 $m
FY25 $m
Direct copper opex
27
20
Network maintenance
10
8
IT
5
5
Other network costs
12
12
Electricity
54
45
Total
Copper retirement expenses
0
20406080
100120
FY22
FY23
FY24
FY25
FY26e
FY27e
Rural area (cables, poles)
LFC area (cables, ducts, poles)
Chorus area (cables)
Estimate
COPPER ASSETS - ACCELERATED DEPRECIATION
Chorus fibre
area copper
cables fully
depreciated
in FY25
•
direct copper opex reduced to $45m from $54m in FY24
•
copper optimisation spend to increase with comple
tion of copper withdrawal in Chorus fibre areas
•
significant step-down in copper depreciation in
FY26 as accelerated copper depreciation rolls off
20
FY25 RESULTS PRESENTATION
207
205
205
247
222
210
FY23
FY24
FY25
Sustaining capex
Discretionary growth
GROSS CAPEX BY CATEGORY
Capex
FY24 $m
FY25 $m
205
205
Sustaining capex*
222
210
Discretionary growth capex
427
415
Gross capex
(55)
(40)
Less: Third-party contributions**
372
375
Net capex
•
gross capex reduced 3% to $415m with redu
ced installation spend partly offset by
increased spend on footprint expansion
•
sustaining capex was steady year-on-year at $205m
* Sustaining capex is investment to maintain, replace or improve an existing asset** Third-party contributions included $4m of go
vernment grants that were applied to the
balance sheet for specific projects. Other
contributions were re
cognised as revenue
21
FY25 RESULTS PRESENTATION
RAB and Non-RAB capex
FY24 $m
FY25 $m
RAB capex
58
88
Extending the network – growth
151
113
Installations – growth
59
61
IT & Support – sustaining
67
63
Network capacity – sustaining
32
44
Network sustain & enhance -sustaining
2
2
Network sustain & enhance –growth
369
371
Gross RAB capex
41
31
Less Third-party contributions*
328
340
Net RAB capex
FY24 $m
FY25 $m
Non-RAB capex*
2
1
Copper - growth
14
8
Copper – sustaining
9
6
Other – growth
33
29
Other – sustaining**
58
44
Gross non-RAB capex
14
9
Less Third-party contributions*
44
35
Net non-RAB capex
•
installation spend reduced by $28m
•
copper capex reduced by $7m and includes
$8m of contribution-funded activity
•
FY24 capex updated to reflect final allocations for 2024 Informat
ion Disclosure (ID). FY25 allocations unaudited and subject to
2025 ID
* Third-party contributions are deducted from RAB capex when calculating the value of RAB assets** Some ‘Other-sustaining’ capex may be reallocated to the RAB over time
22
FY25 RESULTS PRESENTATION
* Table based on unadjusted S&P methodology which treats capital notes as 50% equity
Leverage: 4.52x net debt/EBITDA
170
200
500
200
514
820
325105
167
210
112
207
364
0
100200300400500600700800900
2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036
NZ Capital Notes
NZ Bond
EUR MTN
AUD MTN
Crown debt securities
Crown equity securities
DEBT MATURITY PROFILE ($m)
$m
As at 30 June 2025*
2,864
Borrowings
242
+ PV of CIP debt securities (senior)
162
+ Net leases payable
3,268
Sub total
81
-Cash
3,187
Total net debt
4.52
Net debt/EBITDA
•
prior periods ND/EBITDA: FY24 4.42x; HY25 4.54x
•
current ratings agency thresholds: S&P 5.0x, Moody’s 5.25x
•
S&P has introduced new digital infrastructure rating criteria and Chorus is under criteria observation
•
financial covenants require senior debt ratio to be no greater than 5.5x
•
Chorus issued $170m of NZ capital notes to refinance Crown financing in June
•
net borrowings were $2,869m, up $245m from $2,624m (FY24), driven by $170m capital notes issued in June 2025
▫
long term bank facilities of $450m ($220m drawn)
▫
~70% of interest rate exposure fixed for 3 years
23
FY25 RESULTS PRESENTATION
FY25 dividend and FY26 guidance
•
FY25 final dividend:
34.5cps, unimputed
▫
record date: 16 September 2025
▫
payment date: 7 October 2025
▫
Dividend Reinvestment Plan not available
•
FY26 dividend guidance*: 60cps
▫
dividends remain unimputed in the near term
•
FY26 EBITDA $710m to $730m*
▫
includes copper recovery at similar level to FY25
▫
fibre price changes would apply from January 2026
▫
legacy revenues continue to decline
•
FY26 gross capex $375m to $415m
▫
range reflects allowances for potential offnet installation initiatives and growth opportunities
•
FY26 sustaining capex $195m to $215m
*subject to no material adverse changes in circumstances or outlook
14
17
19
23
21
25.5
28.5
34.5
FY22
FY23
FY24
FY25
FY26*
interim
final
57.5
60
DIVIDEND (cps)
35
42.5
47.5
FY23
$m
FY24
$m
FY25
$m
Capital Management ($m)
524
513
559
Net cash flows from operating activities
207
205
205
Less: Sustaining capex
317
308
354
Free cash flow for capital allocation
24
Transitioning toHorizon 2Mark Aue, CEO
FY25 RESULTS PRESENTATION
Tailwinds support our ambition
•
Market consultation underway on proposed fibre pricing
changes (effective 1 January)
•
Aspiration of 80% fibre uptake achievable
•
FY26 focus on targeted in-market activity:
▫
marketing to maintain awareness and build consideration of fibre’s capability vs other broadband technology
▫
initiatives in market to target underpenetrated segments and inactive fibre addresses
▫
good engagement from bundlers as they seek increased fibre share
▫
opportunities to assist MNOs with FWA high data user migration
▫
digital equity trial ongoing: requires a joint telco-government approach
*Source: Consumer Monitor Su
rvey, 6 months to July 2025
99%
Fibre
99%
Fixed Wireless
VS
Awareness: Have at least heard of the internet type*
Consideration: Would seriously consider it as their main way to
connect to the internet at home*
85%
Fibre
55%
Fixed Wireless
VS
Preference: It would be their first choice for their internet
connection at home*
64%
Fibre
13%
Fixed Wireless
VS
26
FY25 RESULTS PRESENTATION
Fibre is AI-ready
*Source: Nokia Global Ne
twork Traffic Report 2023-2033
**Source: Venture Insights: Fibre ve
rsus FWA in the AI age, July 2025
The resilience, reliability and scalability of fibre makes Chorus an AI enabler
Venture Insights six key takeaways**:1. The AI Revolution Reframes the Debate: . . .
no longer “fibre
vs. FWA, but “which infrastructure assets are best positioned to absorb an unpredictable, AI-driven demand shock?”
2. FWA’s Value Proposition is Fragile:
This position is vulnerable
to the emergence of mainstream AI applications that will shatter the “good enough” performance threshold
3. Uncertainty as the Key Variable:
The timing and scale of AI’s
impact are unknown, but the direction is not. Infrastructure that offers maximum performance headroom and reliability makes fibre the premier long-term asset
4. Symmetry & Latency as Future KPIs:
AI applications, will
make symmetrical bandwidth and ultra low, stable latency key fibre strengths – the critical performance indicators
5. Repercussions for Asset Positioning:
Core of integrated
telcos digital service ambitions will rely on fibre access
6. A New Lens for Valuation:
Investors should assess
telecommunications assets based on their readiness for the AI era
Venture Insights six key takeaways**:1. The AI Revolution Reframes the Debate: . . .
no longer “fibre
vs. FWA, but “which infrastructure assets are best positioned to absorb an unpredictable, AI-driven demand shock?”
2. FWA’s Value Proposition is Fragile:
This position is vulnerable
to the emergence of mainstream AI applications that will shatter the “good enough” performance threshold
3. Uncertainty as the Key Variable:
The timing and scale of AI’s
impact are unknown, but the direction is not. Infrastructure that offers maximum performance headroom and reliability makes fibre the premier long-term asset
4. Symmetry & Latency as Future KPIs:
AI applications, will
make symmetrical bandwidth and ultra low, stable latency key fibre strengths – the critical performance indicators
5. Repercussions for Asset Positioning:
Core of integrated
telcos digital service ambitions will rely on fibre access
6. A New Lens for Valuation:
Investors should assess
telecommunications assets based on their readiness for the AI era
•
Industry forecasts anticipate a si
gnificant step-up in AI driven
data demand
•
Nokia global network traffic report forecast: AI will generate
38% of global consumer broadband traffic by 2033
NOKIA: WAN AI TRAFFIC, GLOBAL, MODERATE SCENARIO
EXABYTES/MONTH*
27
FY25 RESULTS PRESENTATION
New property pipeline: 80% activated in 5 years
•
New property development:
▫
80% of FY20 lots passed had activated in 5 years
▫
~55% of FY22 and FY23 lots passed activated in 2 years
▫
~23k lots contracted and in pipeline for build at 30 June to become fibre ready addresses
•
Data infrastructure demand: continue to grow connectivity to
smart locations, data centres, cellsites
•
Horizon 2 goal: grow total infrastructure revenues to $180m -
$200m+
0%10%20%30%40%50%60%70%80%90%
-
5,000
10,000 15,000 20,000 25,000 30,000 35,000
FY20
FY21
FY22
FY23
FY24
FY25
Lots passed
FY20 Uptake
FY21 Uptake
FY22 Uptake
FY23 Uptake
FY24 Uptake
LOTS PASSED vs FIBRE ACTIVATION RATE (%) OVER TIME
28
FY25 RESULTS PRESENTATION
Pathway to regulatory simplification
Commerce CommissionCommerce Commission
Ministry for RegulationMinistry for Regulation
•
Copper services deregulation:
positive Commerce
Commission recommendation to Minister
•
Fibre services deregulation:
considering voice and
backhaul services
•
Fibre input methodologies review:
focus on selected key
topics, e.g. risk free rate setting, network expansion investment, capex approval processNote: no change to revenue cap as form of control
•
Telco sector review:
▫
considering whether current regulation is fit for purpose in light of technology and market changes.
▫
Chorus is seeking removal of legacy interventions that are no longer fit for purpose e.g. Telecommunications Service Obligation, shareholder cap and other obsolete rules.
Note: no change to structural separation of retail and wholesale for fibre services
29
FY25 RESULTS PRESENTATION
Optimising for an all-fibre future
•
notice period complete in Chorus areas by December; shutdown by mid-2026
•
~1,200 cabinets/sites to be powered down in FY26 to realise maintenance, electricity and emissions benefits
•
expect copper shutdown in LFC areas by end of CY2026
•
~160km of cable recycled in FY25
•
in market to select extraction partner; programme to step up in CY2026 as urban shutdown completes
•
expect net proceeds of $30m-$50m over ~3-7 years, subject to market prices, extraction costs etc.
•
strategic review of asset options underway for multi-year programme aligned to copper exit timetable
•
advancing work on alternative owners for high sites
•
Chorus proposed extension of fibre to 95% of population with expected $17bn economic benefits vs <$3bn cost
•
endorsed by Infrastructure Commission as offering significant opportunity, but independent of funding
•
co-ordinated government rural
connectivity strategy needed;
Ministry for Regulation review of legacy settings could help encourage further investment
Asset optimisation
Copper recovery
Copper retirement
Rural network expansion
30
Simpler, more efficient, more competitive
•
Chorus’ business remains resilient, ongoing economic headwinds expected in H1
•
Adaptive organisation embedded (Horizon 1); now focused on growth, simplicity & efficiency (Horizon 2)
•
Embracing our market challenger posture as we strive for 80% fibre uptake by 2030
•
Innovation is a key differentiator in Fibre’s superiority; AI will only exacerbate this
•
Copper retirement achievable; emerging pathways have potential for favourable regulatory shifts
•
An investment in digital infrastructure is for today and future generations
FY25 RESULTS PRESENTATION
Appendices
FY25 RESULTS PRESENTATION
Appendix A: Pricing data
PRICING CONSULTATION
Proposed Price
Current Price
Product / Service
$28.00
(Retail price cap $55)
n/a
New Low Speed Plan
$40.50
(Retail price cap $70)
$38.00
(Retail price cap $65)
Home Fibre Starter (100/20Mbps)
$57.52
$53.96
Home Fibre 100Mbps
$58.73
$56.28
Home Fibre 500Mbps
$69.50
$66.19
Home Fibre 920Mbps
$76.90
$74.90
Home Hyperfibre 2000Mbps
$93.38
$90.95
Home Hyperfibre 4000Mbps
33
FY25 RESULTS PRESENTATION
30 June
2025
31 March
2025
31 Dec
2024
30 Sept
2024
30 June
2024
31 March
2024
24,000
29,000
34,000
40,000
45,000
51,000
Baseband copper (no broadband)
34,000
39,000
44,000
49,000
56,000
62,000
Copper ADSL (includes naked)
34,000
39,000
44,000
49,000
55,000
62,000
VDSL (includes naked)
NM
NM
1,000
1,000
1,000
1,000
Data services (copper)
1,106,000
1,098,000
1,089,000
1,083,000
1,074,000
1,064,000
Fibre broadband (GPON)
9,000
9,000
9,000
9,000
10,000
10,000
Fibre premium (P2P)
1,207,000
1,214,000
1,221,000
1,231,000
1,241,000
1,250,000
Total connections*
*includes ~2,000 broadband connecti
ons Chorus is subsidising for
lower socio-economic households
Note: numbers are rounded
Copper connections declined 65k in FY25 and total 92kFibre connections grew 31k in FY25 and total 1,115k
Appendix A: Market data
CONNECTIONS
34
FY25 RESULTS PRESENTATION
Copper connections are declining as Chorus retires its copper network and customers migrate to Local Fibre Company and fixed wireless networks.
5,000
Copper lines (no broadband)
Other fibre company (LFC) zone
6,000
Copper broadband lines
4,000
Fibre broadband lines (GPON)
15,000
TOTAL
Ongoing decline in copper connections as customers migrate to alternative mobile/fixed wireless/satellite networks.
12,000
Copper lines (no broadband)
Non-fibre addresses (i.e. Chorus fibre not available)
56,000
Copper broadband lines
68,000
TOTAL
Covers all addresses outside of LFC UFB rollout zone where Chorus fibre is available. Fibre footprint is growing as a result of network expansion and new property development. Copper connections are reducing as Chorus retires its copper network.
7,000
Copper lines (no broadband)
Chorus fibre zone
6,000
Copper broadband lines
1,099,000
Fibre broadband lines (GPON)
1,112,000
TOTAL
-2
-4
-3
-4
-3
-2
-1
-2
-1
-2
-1-1-1-1
-4
-5
-4
-6
-7
-5
-4
-4
-5
-5
-1
-1
-2-2
-1
88
6
99
1
0
-15
-5
5
15
Q4 FY25Q3 FY25Q2 FY25Q1 FY25Q4 FY24Q4 FY25Q3 FY25Q2 FY25Q1 FY25Q4 FY24Q4 FY25Q3 FY25Q2 FY25Q1 FY25Q4 FY24
Copper line only
Copper broadband
Fibre broadband
* Indicative as at 30 June, excludes ~12k fibre premium and smart location connections
Appendix A: Connections by Zone
QUARTERLY CHANGE (‘000s) BY ZONE
CONNECTION CHANGES BY ZONE*
35
FY25 RESULTS PRESENTATION
0
500,000
1,000,0001,500,0002,000,000
Spark
One
2degrees (incl Vocus)
Mercury (incl Trustpower)
Others
Source: IDC
0
500,000
1,000,0001,500,0002,000,000
Chorus xDSL
Chorus mass market fibre
Local fibre companies (UFB)
Other fibre networks
Other xDSL
One cable
Fixed (mobile) wireless
Legacy fixed wireless, satellite
NZ BROADBAND MARKET – BY RETAILER
NZ BROADBAND MARKET – BY TECHNOLOGY
Appendix A: Market Composition
36
FY25 RESULTS PRESENTATION
Current hedge profile
Amount
NZ$m
Bond
100% fixed for life of bond at 3.39%
514
EMTN 2026
100% fixed for life of bond at 1.98%
200
NZD 2027
100% fixed for life of bond at 6.21% from Dec 2023
500
NZD 2028
Swapped to a margin over floating (BKBM) through cross currency interest rate swaps. ~67% fixed at 6.17%
820
EMTN 2029
100% fixed at 2.5%
200
NZD 2030
Swapped to a margin of 1.73% over floating (BKBM) through cross currency interest rate swaps. ~30% is fixed using an interest rate collar of 5.48% to 6.05% from March 2025
325
AMTN 2030
~90% fixed at 5.93% until first call in June 2031
170
NZD 2056
TOTAL
30
June
2036
30
June
2033
30
June
2030
Crown securities $m
768.5
768.5
404.0
197.0
Equity securities (cumulative total)
566.9
210.2
166.7
104.7
Debt securities (maturity profile)
Crown equity securities
•
unique class of security with no voting rights but a repayment preference on liquidation
•
redeemable by cash payment of to
tal issue price or the issue of
Chorus shares (at a 5% discount to the 20-day VWAP for Chorus shares)
Crown debt securities
•
unsecured, non-interest bearing and carry no voting rights
•
to be redeemed in tranches from 30 June 2025 to 2036 by repaying the issue price to the holder
INTEREST RATE HEDGES
CROWN FINANCING SUMMARY
Appendix B: Additional financial information
37
FY25 RESULTS PRESENTATION
Appendix B: Capital management principles & policy
Dividend policy: pay an ordinary dividend of 70% to
90% (on average, over time) of net cash flow from
operating activities less sust
aining capital expenditure
Capital allocation
underpinned by
free cash flow
from an essential
regulated
infrastructure
asset
Deliver a
sustainable
growing dividend,
at least in real
terms
Use balance sheet
to fund
discretionary
growth capex - up
to 4.75x
ND/EBITDA
Discretionary
growth capex
must deliver
greater value
than returning
funds to
shareholders
A DIGITAL INFRASTRUCTURE BUSINESS MAXI
MISING LONG-TERM VALUE AND RETURNS
38
FY25 RESULTS PRESENTATION
Appendix C: RAB movement: 2024 regulatory year
Notes
Financial Loss
Asset (FLA)
$m (nominal)
Core RAB
$m (nominal)
Component
The closing RAB at 31 Dec 2023 included a
forecast
asset allocator
adjustment. The opening RAB at
1 Jan 2024 is $20m higher due to
updates for
actual
asset allocators.
1,142
4,791
Opening RAB (1 January 2024)
FLA depreciation is diminishing value and the core RAB is straight-line. Assets start depreciating the regulatory year after commissioning.
(175)
(333)
less
Depreciation
2.22% actual inflation in the De
cember quarter versus forecast
2.13% used in the final decision for 2024 MAR.
25
106
plus
Revaluations
Amount is net of $35m capital contributions
0
306
plus
Assets commissioned
An upwards adjustment reflects a greater proportion of shared assets being attributable to fibre (due to differences in allocations drivers such as revenues and connections) th
an was forecast for the opening
RAB in 2024.
0
41
plus
Adjustment resulting from asset
allocation
992
4,911
Total closing RAB value(31 Dec 2024)
39
FY25 RESULTS PRESENTATION
Notes
Revenue
$m (nominal)
Wash-up
$m (nominal)
Description
PQP1 decision updated in 2023 for pass through costs and CPI forecasts.
808.7
2024 maximum allowable revenue
(807.8)
Less
2024 FFLAS revenue received
0.9
2024 MAR under-earn
Actual CPI of 2.92% (since 2023 update) via in-period smoothing.
16
CPI on the price path for 2024
Previously forecast cost inputs
(e.g. totex, connections and data
traffic) updated for actuals in the period.
18.4
Cost allocators
MAR adjustment to reflect increased allocation of shared assets in the final RAB decision.
9.7
Initial RAB true-up
Commission requires connection capex to be included in the final year PQP2 wash-up calculation for the three years.
1.9
Connection capex
Commission approved individual capex proposal for customer incentives for 2023.
1.0
Individual capex proposal for 2023
Reflects lower Crown financing balance than forecast.
0.2
Crown financing benefit
Actual pass-through costs of
$16.1m versus forecast $15.9m.
0.2
Pass through costs under-forecast
47.4
47.4
48.3
2024 wash-up balance
The 2022 and 2023 wash-up balances we
re adjusted as part of the
in-period smoothing process plus connection capex.
53.851.4
2023 wash-up balance: smoothed2022 wash-up balance: smoothed
The wash-up balance is rolled forward each year using the post-tax WACC as the time-value of money to preserve NPV neutrality.
153.5
TOTAL PQP1 wash-up carried forward
Appendix C: MAR wash-up: 2024 regulatory year
40
FY25 RESULTS PRESENTATION
2028
2027
2026
2025
Final building blocks revenue components ($m, nominal)
266.1
269.4
270.4
255.1
Total return on capital
408.5
404.3
396.6
384.6
Return on assets (RAB x WACC), Core fibre assets
46.2
54.6
63.8
74.0
Return on assets (RAB x WACC), Financial loss assets
(115.3)
(116.1)
(116.7)
(127.1)
Revaluations
5.9
6.0
6.0
6.0
Ex-ante stranding allowance
(81.7)
(81.8)
(81.9)
(84.9)
Benefit of Crown finance
2.4
2.5
2.5
2.5
TCSD allowance
210.9
208.0
203.6
197.0
Opex allowance
439.4
450.8
447.3
452.8
Total depreciation
328.3
327.5
310.0
299.4
Core fibre assets
111.1
123.3
137.2
153.4
Financial loss assets
101.6
28.3
0.0
0.0
Tax allowance
(11.4)
13.5
11.6
(13.3)
In-period smoothing
1,006.6
970.2
932.8
891.5
Total building blocks revenue
21.4
20.8
20.2
19.6
Pass-through costs
51.7
49.8
47.9
45.8
Wash-up amount (smoothed)
1,079.7
1,040.8
1,001.0
956.9
TOTAL
Appendix C: Regulatory revenue building blocks
41
---
For the 12 months ended 30 June 2025
Unleashing potential through connectivity.
Enabling better futures for Aotearoa.
ANNUAL REPORT 2025
FY25 Overview
3 Message from Mark Cross
5 Operating highlights
6 A renewed purpose
7 Leading fibre uptake
9 What are the data use trends?
10 Expand new revenues
11 Achieve operational excellence
12 Pioneer an all-fibre business
13 Outlook
14 What’s driving data growth?
15 Looking ahead to 2030
Management commentary
17 In summary
18 Revenue commentary
19 Expenditure commentary
20 Depreciation and amortisation expense
21 Finance income and expense
22 Capital expenditure commentary
23 Long term capital management
Financial statements
25 Independent Auditor’s Report
28 Consolidated income statement
28 Consolidated statement of comprehensive income
29 Consolidated statement of financial position
31 Consolidated statement of changes in equity
32 Consolidated statement of cash flows
35 Notes to the consolidated financial statements
Governance and disclosures
72 Corporate governance framework
72 Our Board
81 Board committees
82 Ethical standards
83 Reporting and disclosure
84 Remuneration and performance
91 Risk management
92 Auditors
93 Shareholder rights and relations
93 Additional disclosures
Glossary 100
Disclaimer 101
Directory Backpage
Table of contents
1 Chorus Annual Report 2025
1 Earnings before interest, income tax, depreciation and amortisation (EBITDA) is a non-GAAP profit measure without a standardised meaning for comparison between companies.
We monitor EBITDA as a key performance indicator and we believe it assists investors in assessing the performance of the core operations of our business.
2 4.8% reduction (rounded to 5%) in electricity use in FY25 against FY24. For Chorus’ climate related information, please refer to the Climate Statements available at company.chorus.co.nz/sustainability.
3 In FY25, Chorus had a 25% reduction in scope 1 & 2 emissions against our FY20 base year, compared to a 39% reduction in FY24. This FY25 increase is primarily due to the use of the recently published Ministry for the Environment (MfE)
emission factors for electricity, which increased by 39%.
4 As at 31 December.
About this report
Our 2025 Annual Report covers the financial year ended 30 June 2025 (FY25) and
includes aspects of our environmental, social and governance (ESG) performance.
For additional ESG reporting, including emissions and climate-related information,
please refer to our separate 2025 Sustainability Report and Climate Statements
available at company.chorus.co.nz/sustainability.
This report is dated 25 August 2025 and is signed on behalf of the Board of Chorus
Limited by Mark Cross, Board Chair, and Kate Jorgensen, Chair of the Audit & Risk
Management Committee.
Mark Cross
Chair
Kate Jorgensen
Chair Audit & Risk Management
Committee
FY25 Overview
CAPITAL EXPENDITURE ($ million)
427
415
672
492
454
FY23
FY21
FY22
FY24
FY25
EBITDA
1
($ million)
700
705
657
675
672
FY23
FY21
FY22
FY24
FY25
REVENUE ($ million)
FY23
980
FY21
955
FY22
965
FY24
FY25
1,010
1,014
1,4163,997
REGULATORY ASSET BASE-RAB ($ million)
2021
CORE RABFINANCIAL LOSS ASSET
1,2844,426
2022
992
4,911
2024
1,1414,771
2023
DIVIDEND (cents per share)
47.5
57.5
25
35
42.5
FY23
FY21
FY22
FY24
FY25
FIBRE CONNECTIONS
1,084,000
1,115,000
871,000
959,000
1,031,000
FY23
FY21
FY22
FY24
FY25
4
+
1%
EBITDA
1
-
25%
SCOPE 1 & 2 EMISSIONS
3
+
3%
FIBRE CONNECTIONS
-
5%
ELECTRICITY USE
2
+
21%
DIVIDEND
-
3%
CAPITAL EXPENDITURE
AGAINST FY20 BASE YEAR
2 Chorus Annual Report 2025
Dear Investors,
These financial results were underpinned by the 1.2 million
connections that enable our customers to live, learn, work
and play. Our focus is on ensuring the high performance
and reliability of our network as digital connectivity
becomes increasingly essential to daily life.
We have announced a final unimputed dividend for the year
of 34.5 cents per share, bringing total dividends for FY25 to
57.5 cents per share and meeting our objective to deliver real
dividend growth. For FY26 we have provided dividend guidance
of 60 cents per share, unimputed, subject to no material
adverse changes in circumstances or outlook.
Fibre is the future
With regulatory settings for fibre confirmed to the end of 2028,
Chorus is moving at pace to retire copper services. This reflects
the new strategy developed by Chief Executive Mark Aue and
his executive team for Chorus to become “a simplified all-
fibre business with 80% uptake by 2030”. It’s also consistent
with global trends showing fibre replacing copper and cable
networks as the preferred fixed network technology to meet
ongoing growth in data demand.
As the world enters an AI-enabled era marked by unpredictable
and rapidly escalating demand for bandwidth, latency,
and reliability, fibre emerges as the critical infrastructure
underpinning this transformation. Fibre’s strengths—
symmetrical speeds, ultra-low latency, and scalability—position
it as the only technology capable of meeting the persistent,
high-performance requirements of AI-driven applications.
From agentic AI in homes and businesses to the data-
intensive backbone of future digital services, fibre is a strategic
asset essential to enabling and sustaining the next wave of
technological and economic growth.
Legacy copper connections are already fewer than 8% of
Chorus’ total connections. Only 13,000 lines remain in our fibre
areas where we expect to withdraw copper services completely
by mid-2026. Another 79,000 lines are in areas where
alternative fibre, wireless and satellite networks are available
and customers are rapidly choosing those better alternatives.
As copper becomes an increasingly obsolete technology,
copper services are getting more difficult and costlier to
maintain. We no longer have the nationwide customer base
that enabled cross-subsidisation between urban and rural areas
when Chorus was part of Telecom. Our objective is to retire the
copper network completely by 2030 and manage copper costs
down as efficiently as possible. Ensuring a smooth transition
for our copper customers over this period is paramount and we
will work closely with government and other stakeholders to
achieve this.
An infrastructure partnership milestone
A highlight of FY25 was our repayment of $170 million to the
Government, the first partial repayment of the $1.3 billion
received from the Government as interest-free financing to
support the fibre rollout. This payment represents a significant
milestone for New Zealand and shows the benefits that can
be achieved when government works in partnership with the
private sector to deliver forward-thinking infrastructure.
Chorus’ primary focus remains our regulated fibre business,
comprising about 83% of revenues in FY25 and for which
the Commerce Commission approved a capital expenditure
allowance of more than $1.1 billion for the new four-year
regulatory period. This amount excludes potentially extending
the fibre network to more New Zealanders, which we believe
makes sound socio-economic sense but would require
government support to be commercially feasible.
We are also exploring other unregulated revenue opportunities
that could deliver additional long-term shareholder value.
These opportunities must be core-adjacent and meet strict
risk-return investment criteria as we are acutely aware of
shareholders’ expectations that Chorus will continue to provide
the stable returns of a regulated utility.
Simplification for better customer outcomes
Although the weak economy slowed our network growth and
put cost-of-living pressures on customers through the year,
we added another 31,000 fibre connections. This lifted fibre
demand to just over 72% of addresses passed. Our aspiration is
80% uptake by 2030 and we remain focused on our aspiration
to achieve this.
The Board has worked closely with management to align on
Chorus’ new strategy. Dedicated strategy sessions were held
to enable deeper discussion and develop clear priorities and
measurable outcomes. The results of this work are reflected in
the new LEAP strategy which is summarised in the following
Chief Executive Officer’s report.
Regular board education sessions ensure that we enhance our
knowledge of areas important to our strategy and business.
This year we covered topics such as the use of AI, alternative
broadband technologies, societal trends, disruptive business
building and climate transition planning.
Management began implementing the new strategy during
FY25. There has been a sharper focus on prioritising activity to
align with the goal of becoming a simpler and more efficient
all-fibre business. Linked to this, Chorus continued to refine its
organisational structure and introduce new capabilities as its
focus shifts from build to operate.
On behalf of your Board, I’m pleased to report that Chorus delivered revenue and EBITDA growth in
FY25, proving the resilience of our digital infrastructure assets in a challenging economy.
3 Chorus Annual Report 2025
We have continued to deliver excellent improvements in
customer outcomes by working with our channel and service
partners. Various initiatives lifted customer satisfaction scores for
fault restoration and intact provisioning above the targets we set
for the year.
While implementation of the new strategy has meant ongoing
change for our people, employee engagement has remained
high at 8.4 out of ten. This places Chorus in the top 25% of the
international technology sector we benchmark ourselves against.
The Board has updated the long-term incentive scheme to ensure
management incentives are aligned with the new strategy and it
retains its role as a motivational reward tool in line with shareholder
outcomes.
Copper retirement enhances sustainability
Fibre networks are widely acknowledged as the greenest
broadband technology because of their data transmission
capacity relative to electricity use. In FY25, we carried 10% more
data traffic than the prior year. This increase was carried entirely
by the fibre network. By retiring legacy network equipment, we
reduced our total electricity usage by a further 4.8% in the year.
Usage is down 11.1% since FY20 and although this is below our
FY25 target of a 15% reduction, we remain on-track for a 25%
reduction by FY30.
Reduced electricity usage would typically help lower our
emissions, but lower renewable generation across the national
electricity grid in FY25 and an increase in Ministry for the
Environment emissions factors meant our Scope 1 and 2 emissions
were up about 1,500 tonnes from FY24. We remain confident that
the retirement of the copper network and other initiatives will help
us achieve our target of a 62% reduction by 2030.
Maintaining our sustainability focus
A check-in with stakeholders confirmed that network reliability
and resilience remain the most material sustainability topics,
followed by digital equity and inclusion.
Another topic that has received growing stakeholder focus is
cybersecurity. Chorus only operates at a wholesale level and,
therefore, has limited customer information compared to
vertically integrated telecommunications companies. However,
cyber threats are also relevant to the secure and reliable
operation of our network and the Board monitors this risk closely.
Injury rates are below industry benchmarks and reducing as
the volume of fibre network activity diminishes post-rollout.
There were four recordable injuries in the year and these were
of minor severity. We also remain vigilant of the treatment of
our outsourced field technician workforce. Our worker welfare
programme promotes best practice and monitors for potential
issues. During the year, four companies were removed from
working on our network.
At Chorus, we are committed to building a diverse and inclusive
workplace because we believe it leads to better decision-making,
a more innovative culture and stronger performance. We also
see the benefits of diverse experiences and thinking styles at the
Board level, where a mix of perspectives enhances governance
and strategic oversight. As part of our broader inclusion goals,
Chorus aspires to be an employer of choice, with a gender
representation target of 40:40:20 across our workforce.
Further detail on sustainability topics is available in our
standalone Sustainability Report, Modern Slavery Statement and
Climate Statements at company.chorus.co.nz/ sustainability.
Confidence and clarity for the future
We are excited about enabling better digital futures for New
Zealand. With regulatory clarity now provided through to 2029
and our pathway to an all-fibre business becoming increasingly
clear through the retirement of copper, our future direction is
clearer than ever.
While there is still work to be done to ensure customers can
make informed choices about technology options, we are
confident in the capability and superiority of fibre. There is
no question that data demand will continue to grow and the
proliferation of AI has the potential to fuel a significant step-up
in consumption. The long-term need for high-capacity, reliable
fibre is clear. We look forward to continuing to help unleash New
Zealand’s potential through connectivity.
We acknowledge and welcome the active engagement we
have with our owners. This is critical to aligning expectations
in relation to our strategy and performance. Thank you to our
customers, our partners, our shareholders, our people and my
board colleagues for your continuing support of Chorus.
Mark Cross
Chair
42% F / 58% M
GENDER SPLIT
EMPLOYEE
ENGAGEMENT
8.4
OUT OF 10
4 Chorus Annual Report 2025
4.8% ELECTRICITY
REDUCTION
25% SCOPE 1 & 2
EMISSIONS REDUCTION
AGAINST FY20 BASE YEAR
99% TOTAL LANDFILL
WASTE DIVERTED
Operating highlights
FY23 FY24FY25
Fixed line connections
5
1,271,0001,241,0001,207,000
Data traffic (petabytes)
7, 4 02 7,9748,741
Average revenue per user
$53.25$55.71$58.98
Chorus’ digital infrastructure delivered a resilient result despite a difficult year for the New Zealand
economy and revenue headwinds from the retirement of legacy services.
The growing importance of digital connectivity was underlined by a 10% increase in data traffic,
with our network carrying 8,741 petabytes during the year. Average monthly usage for fibre
connections grew from 623GB to 671GB through FY25.
Revenue lifted from $1,010 million to $1,014 million despite copper-related revenues reducing
by $39 million during the year. We absorbed this decline through continued growth in fibre
connections, up by 31,000 in the year, and average revenue per user (ARPU) on GPON fibre
services rising from $55.71 to $58.98. Some fibre revenue was deferred for a quarter because we
shifted price increases from October 2024 to January 2025, to align with the start of the new
regulatory period.
A copper cable recycling trial in the second half of FY25 contributed $3 million of net revenue.
More legacy network equipment will be recycled over the coming years as the copper network is
gradually retired.
Our simplification strategy and strong cost management held operating expenditure at
$309 million, down $1 million from FY24. This was achieved despite continued inflation across
various expense lines and increased regulatory levies, together with one-off costs for operating
model changes and exploration of new revenue opportunities.
Our operating results produced FY25 EBITDA of $705 million, up from $700 million in FY24.
Net earnings of $4 million were reported compared to a net loss of $9 million in FY24.
Gross capital expenditure of $415 million was down from $427 million in FY24, largely due to
reducing fibre installation volumes. Net capital expenditure was $375 million when excluding
capital contributions for roadworks, property development and government-backed deployment.
5 Includes several thousand partly subsidised education connections from FY24.
5 Chorus Annual Report 2025
1.0 A renewed purpose
In FY25 we reset Chorus’ strategy,
recognising the need for Chorus
to evolve our operating model
from the legacy as the ‘great
network builder’ to the future as
the ‘great network operator’.
This strategy has an overarching
purpose that guides everything we
do, and not just through connectivity.
This reflects the inter-generational
role we play in enabling better
futures across our country (see
diagram opposite). This purpose is
supported by a clear aspiration that
provides the clarity and specificity of
what future success looks like.
That is; “A Simplified all fibre business
with 80% uptake by 2030.”
Underpinning the strategy are four
strategic pillars that we’re using
to frame our focus, priorities and
decision-making across Chorus.
These are Lead, Expand, Adapt,
and Pioneer. Or L.E.A.P.
The following sections summarise
the progress made against these
pillars in FY25.
If you’d like to learn more about
our strategy reset please watch our
December 2024 Investor Day video
and accompanying presentation on
our Investor Centre.
We see this strategy being achieved over a 10-year horizon with three distinct phases:
• Horizon 1 (FY25) has been about getting
‘future fit for purpose’, embedding strategy,
changing organisation structure and building
new capability to ensure we can achieve our
future aspiration.
• Horizon 2 (FY26 to FY30) is where the benefits
of change are realised progressively and
Chorus is reflective of a simpler, more efficient,
and more innovative and competitive business.
• Horizon 3 (beyond FY30) is the transition to a
single state technology, switching off copper
and becoming an all-fibre business.
6 Chorus Annual Report 2025
6 A new measure to calculate fibre uptake was adopted in FY24 to better reflect Chorus’ expanding fibre footprint
beyond the original UFB rollout areas. It includes addresses outside of local fibre company areas that have been
passed by Chorus fibre.
1.1 Leading fibre uptake
FY23 FY24FY25
All fibre connections
1,031,0001,084,001,115,000
Addresses passed 1,477,0001,506,0001,532,000
Fibre uptake
(% of addresses passed)
6
69.3%71.4%72.1%
Average monthly data use (GB) -
per fibre connection
585623671
Fibre customers using >1,000GB
per month (%)
14%16%19%
We’re adopting a challenger mindset to achieve our objective of 80% fibre uptake by 2030. To get
there, we need approximately 240,000 more fibre connections, of which we expect just over half
to come from new property builds and the rest from addresses we’ve already passed.
By the end of June, fibre uptake had reached 72.1%, up from 71.4% in FY24, after we added
another 31,000 fibre connections. This increase in uptake was achieved despite our fibre
footprint also growing by 26,000 addresses to 1,532,000 passed addresses.
Fibre connection growth was below the 53,000 connections added in FY24 due to the rapidly
shrinking pool of copper customers remaining to migrate to fibre and slower new property
development in the weak macroeconomic environment.
To help drive fibre uptake, we’ve been working with retailers to develop a range of new market
propositions. For example, an initiative involving other local fibre companies created a national
database of inactive fibre connections.
PIONEERLEADADAPT
This made it easier for retailers to match opportunities against their own customer databases.
We also developed campaigns directed at attractive market segments and launched a proof-of-
concept trial for a digital equity service that could help lower socio-economic households.
Our business customer connections increased through the year as we continued to simplify
and enhance our service offerings. We introduced a new symmetrical Hyperfibre 1Gbps plan
(1,000Mbps download/upload) for small businesses and increased the committed information
rate for small business plans to help avoid data degradation on collaborative applications. We
also enhanced our fault restoration commitment for a wide range of business services, with
faults reported before midday now expected to be fixed before 6pm the same day.
The continued weakness in the New Zealand economy, cost-of-living pressures and higher
unemployment meant strong demand for our 50 megabits entry level consumer fibre plan through
the year. Demand for this service grew by 41,000 lines to 88,000, compared to that growth of
31,000 lines in FY24. The majority of this growth was from offnet connections and new premises,
with migration from higher-speed plans representing approximately a quarter of growth.
While we saw some reduction in the total number of consumer connections on 300Mbps
plans, there was continued growth in demand for 1 gigabit per second (Gbps) plans and above,
although the volume of trade-ups was lower than in prior years. Hyperfibre plans of 2 gigabits
and above enjoyed increasing momentum as more retailers promote these services. Overall,
services of one gigabit and above continue to account for 25% of our residential customer base.
In June, we boosted our 50 megabits plan to 100 megabits and our 300 megabits plan to 500
megabits. This speed boost covered services to more than 700,000 homes and was provided
at no extra wholesale cost to retailers. The speed changes underline fibre’s superior capability
relative to other technologies and our market research shows that customers place high value on
fibre’s performance and reliability.
We expect our higher speed plans to continue to attract large data households and early
adopters. However, we also see ongoing growth in data use across the full range of fibre plans
as customer activity evolves. Average monthly usage for fibre connections grew from 623GB to
671GB through the year and about 19% of fibre customers consumed more than 1 terabyte of
data (1,000 gigabytes) in June 2025, up from 16% the year before.
To put this growth in context, the 10% increase in total network traffic in FY25 was the equivalent
of an additional 29,000 years of continuous high-definition streaming.
EXPAND
7 Chorus Annual Report 2025 Operating highlights
1.1 Leading fibre uptake continued
About half of Chorus’ network traffic is streaming video and we forecast 1
terabyte to become the average monthly usage by 2029, as more customers
switch their TV viewing from broadcast to streaming platforms and 4K
content becomes more widely available. TVNZ, for example, has signalled
its intent to become fully digital and, like other overseas broadcasters, is
considering a future exit from free-to-air terrestrial television.
Such an exit would drive a significant lift in data consumption, particularly
for older age groups that still favour traditional broadcast mediums. We are
already seeing early examples of this broadcast platform shift with an increase
in the number of high network traffic events, typically during peak evening
hours. This is illustrated by the chart opposite showing daily traffic in FY24
compared to FY25. The lowest data traffic day is New Year’s Eve while Fortnite
gaming updates and Netflix’s streamed boxing match in November drove
notable peaks.
We remain resolute that the characteristics of fibre will only continue to
highlight its superiority as consumer and enterprise needs evolve. Today, the
primary focus is on downlink speed. In the future this will become just one of
many differentiating qualities, where symmetrical uplink speed, latency and
near live time connectivity will be critical. As practices for remote working,
online education, telehealth, and cloud computing evolve, having scalable,
future proof fibre technology is a significant advantage.
Artificial Intelligence (AI) is another potential disruptor. Market commentators
have noted that while the exact network impact of AI usage is evolving,
a step-change appears inevitable in the next decade. Such a change and
the need for high capacity, together with greater upload and low latency,
would further cement fibre’s status as the globally preferred future-proofed
technology. Conversely, it poses an inherent challenge for shared network
technologies like fixed wireless that rely on current demand patterns and
‘good enough’ performance.
8 Chorus Annual Report 2025 Operating highlights
Daily Peak Traffic on Fibre Network - FY25 vs FY24
Peak Throughput (Tbps)
1 JUL
1 AUG
1 SEP
1 OCT
1 NOV
1 DEC
1 JAN
1 FEB
1 MAR
1 APR
1 MAY
1 JUN
29 JUN
21
FEB
Netflix boxing event drove daytime peakNew Year’s Eve is lowest usage day annuallyFortnite update drove record peak
16
NOV
31
DEC
FY25FY24
2.0
2.5
4.0
4.5
5.0
5.5
3.5
3.0
The number of peak traffic events continues to increase as more customer activity moves online.
There were 17 peak traffic events in FY25 compared to 10 in FY24.
PIONEERLEADADAPTEXPAND
Kiwis keep using more data each year, consistent with bandwidth trends overseas.
Much of that data usage occurs in evening peak times due to activity such as video
streaming and gaming. Video streaming on multiple devices at the same time generates
frequent high-volume bursts of data within a household. Gaming updates often create
above average peak time traffic on the Chorus network.
What are the data use trends on our fibre network?
Average daily network traffic per year
Average daily usage per year
Time of day
202120242025202220202023
0
0.5
1.0
1.5
2.0
2.5
4.5
3.5
3.0
Average daily usage (Tbps)
12:00AM12:00PM4:00AM4:00PM12:00AM8:00PM8:00AM
4.0
12AM12PM4AM4PM12AM8PM8AM
Peak traffic days in FY25
1
2
3
4
5
6
12AM6AM6PM
12PM
12AM
Network traffic vs Electricity (GwH)
FY30
Average monthly data usage per connection (GB)
Monthly data usage (GB)
0
100
200
300
400
500
700
600
Average monthly upload data usage (GB)
DEC ‘15DEC ‘15DEC ‘15DEC ‘15DEC ‘16DEC ‘16DEC ‘16DEC ‘16DEC ‘16DEC ‘16JUN ‘15JUN ‘15JUN ‘15JUN ‘15JUN ‘16JUN ‘16JUN ‘16JUN ‘16JUN ‘16JUN ‘16
0
100
200
300
400
500
700
600
Average monthly data usage (GB)
DEC ‘15
DEC ‘19
DEC ‘17
DEC ‘21
DEC ‘16
DEC ‘20
DEC ‘18
DEC ‘22
DEC ‘23
DEC ‘24
JUN ‘16
JUN ‘20
JUN ‘18
JUN ‘22
JUN ‘17
JUN ‘21
JUN ‘19
JUN ‘23
JUN ‘24
JUN ‘25
3.86
Tbps
202020212022202320242025
Copper data usage (PB)
Fortnight update
21 February 2025
Fibre data usage (PB)
Fortnight update
1 December 2024
Projected electricity use
Average day
Electricity (GwH)
Netflix boxing event
16 November 2024
Traf fic ( T bps)
Average day
3 November 2023
3 December 2023
24 May 2024
Peak days on fibre network in FY25
0
1
2
3
4
5
6
12.00AM6.00AM6.00PM
12.00PM
12.00AM
Traffic (Tbps)
0
1
2
3
4
5
6
Peak days/data
8PM–12AM
9 Chorus Annual Report 2025
FY20FY21FY22FY23FY24FY25FY26FY27FY28FY29FY30
0
0
5,000
50
4,000
40
3,000
30
2,000
20
1,000
10
70
7,000
60
6,000
80
8,000
90
9,000
Data usage (PB)
Electricity (GwH)
0
0.5
1.0
1.5
2.0
2.5
4.0
3.5
3.0
Traf fic ( T bps)
0
Target
1.2 Expand new revenues
FY23 FY24FY25
Smart locations
+19%+16%+23%
New property development
– lots passed
33,00027,00024,000
Our new operating model has a dedicated Infrastructure team to focus on growing existing
revenue categories and developing new opportunities that leverage our infrastructure assets.
Their goal is to grow our annual infrastructure revenues from about $150 million in FY25 to
approximately $180 million to $200 million by 2030.
Demand for new property development has stabilised back around pre-Covid levels of 20,000
to 25,000 lots a year. We expect this segment to return to growth once broader economic
conditions improve. With this in mind, we revamped our processes and market proposition so it
is easier for developers to realise the benefits of our open access fibre.
In the short term, the retirement of the copper network and the shutdown of a legacy fibre
platform has resulted in some infrastructure-grade services migrating to cheaper fibre options or
alternative networks.
We saw steady growth in connectivity across existing services such as smart locations
(e.g. traffic cameras, digital billboards) and mobile backhaul. We had about 3,400 cellsite
connections at year end and the number of smart locations lifted by another 23% to more
than 2,500 connections.
Data centre development is creating an emerging growth market for fibre and we’ve launched an
enterprise-grade solution, Express Connect, to simplify and accelerate data centre connectivity.
The new service is designed for mission critical enterprise applications and enables remote
provisioning into data centres in as little as four business hours, with no need for additional
equipment or on-site technician support.
Demand for rack space across our five EdgeCentre co-location exchanges continued to grow,
albeit at a gradual rate given the macroeconomic environment. We’re considering how we might
work with third parties to accelerate the edge opportunity.
In December, we commenced feasibility work on a potential Tasman Ring subsea project with
Datagrid. We’ve been exploring this project because it could unlock a key connector role for
Chorus in the burgeoning data centre ecosystem.
Our Memorandum of Understanding and engagement with Datagrid ended as the project did
not meet our investment criteria. Chorus will continue to monitor future opportunities in the
sector but this is no longer an area we are actively pursuing.
PIONEERLEADADAPTEXPAND
10 Chorus Annual Report 2025 Operating highlights
1.3 Achieve operational excellence
FY23 FY24FY25
Customer satisfaction:
fault restoration (12 month average)
7.7/108.6/10
(target 8.1)
8.5/10
(target 8.4)
Customer satisfaction:
intact provisioning (3 month rolling
average to June 2025)
7. 3/107.7/10
(target 7.6)
8.1/10
(t a r g e t 7. 9)
Our Adapt pillar is about driving operational excellence across our organisation, through
discipline and efficiency across systems and processes.
Customer satisfaction was a key area of focus as we continue to differentiate customers’
experience of the fibre network from other technologies. We lifted our target for fault restoration
performance to 8.4 in FY25 and succeeded in achieving a rolling twelve-month average of 8.5 in
June. This reflected material improvements to average restore times and an initiative to reduce
the timeframe given to customers for technicians to arrive, down from four to two hours.
For intact provisioning, we used data insights to focus initiatives on tailoring the connection
process to different customer needs, reducing connection failures and streamlining delivery. This
lifted customer satisfaction to a three-month rolling average of 8.1 in June, up from 7.7 last year
and well above our target of 7.9 for the year.
In the second half of FY25 we undertook an internal change programme to get Chorus ‘future
fit’ for the start of Horizon 2 in FY26. This programme built upon the matrix operating model we
introduced in FY24, and involved the realignment of teams, roles and processes to better reflect
the acceleration of our shift to an all-fibre focus.
The programme resulted in the reduction of about 10% of roles across Chorus in FY25, while also
introducing new capability to support our focus on becoming a great network operator.
An example of this shift is the evolution of our Frontier team. They were originally focused on
copper retirement and leading our Fibre Frontier network extension to more than 9,000 existing
premises. With that rollout nearly complete, their scope has broadened to overseeing all activity
related to the end-to-end retirement of the copper network. This includes the simplification of
property and legacy infrastructure assets, supporting the optimisation of our non-core footprint.
Another critical aspect of our ability to achieve operational excellence is the regulatory settings
that apply to Chorus. Before Christmas, we received the Commerce Commission’s final decision
on our maximum allowable revenue through to the end of 2028. Together with improved
operating and capital expenditure allowances, this final decision has provided the regulatory
clarity needed for us to keep maximising fibre’s socio-economic benefits for New Zealanders.
Importantly, the regulatory allowances for this next four-year period recognise more of Chorus’
shared operating costs must be borne by the fibre network as the copper network is withdrawn.
However, this only applies in our fibre areas, so we need to manage copper costs downwards as
copper revenues elsewhere continue to fall.
In June, a review of the telecommunications sector was announced by the Ministry for
Regulation. The review will consider whether current regulation remains fit for purpose in light of
technology and market changes. This includes considering topics such as Chorus’ shareholder
cap, telecommunications service obligations and aspects of fibre services regulation. We
welcome this opportunity to streamline the multiple layers of regulation that have been added to
over decades. The review is scheduled to be completed over six months.
PIONEERLEADADAPTEXPAND
11 Chorus Annual Report 2025
1.4 Pioneer an all-fibre business
FY23FY24FY25
Copper connections remaining
240,000157,00092,000
Direct copper operating expenditure
n/a$54m$45m
Copper reactive fault expenditure
$34m$26m$19m
Legacy metal network recycled
(tonnes)
2191501,090
Our Pioneer strategy pillar is about retiring copper connections and assets by 2030 to simplify
our business and identifying opportunities for commercial fibre expansion.
We started issuing copper withdrawal notifications in late 2021, when copper lines were still
about one-third of our total connections. Today they make up fewer than 8% and there are just
13,000 copper lines remaining in our fibre areas. This part of the copper network will be shut
down by mid-2026, about six months earlier than anticipated.
We continue to see a steady decline in connections outside of fibre areas as customers choose
to migrate to alternative technologies such as fixed wireless and satellite. The number of
remaining copper connections is also reducing because of our Chorus-funded Fibre Frontier
rollout for more than 9,000 premises. About half of these premises were passed and ready for
service at the end of the year, with about 1,200 already connected to fibre.
We’re committed to implementing a clear, consumer-centric retirement process that supports
the transition of the remaining copper customers to more modern and reliable services. In FY25,
this included about 1,500 remote addresses on obsolete radio technology that was increasingly
unreliable and uneconomic to maintain. We undertook a customer information campaign to help
customers understand the alternatives available to them and most customers had migrated to
these other options by the end of June.
Based on the rate of decline of copper services and market estimates, Chorus expects that
satellite connections will very soon overtake the number of copper connections in rural areas.
It is, therefore, unsurprising that the Commerce Commission recommended to Government
in 2025 that the widespread availability of alternative wireless and satellite technologies means
copper services should no longer be regulated.
As customers exit the copper network, we’re progressively shutting down network equipment,
such as broadband electronics in cabinets and exchanges. This is helping achieve electricity
savings and lower associated carbon emissions, as well as reduce ongoing maintenance costs.
We’re also considering options for larger scale asset rationalisation as we transition to an all-fibre
network. This programme is linked to the pace of copper retirement outside Chorus’ fibre areas
and will evaluate the disposal of network sites and other assets.
During FY25 we ran a trial to recover and recycle redundant copper cables. The net proceeds
from the trial were $3 million. Based on these early results, we estimate total net proceeds
from copper cable recycling could be $30 million to $50 million over three to seven years as
we progressively retire the network. This will be subject to factors such as volume, the cost of
extraction and global copper prices.
12 Chorus Annual Report 2025
PIONEERLEADADAPTEXPAND
Our December Investor Day outlined a reset in strategy
and execution across three distinct Horizons. FY25
(Horizon 1) was foundational, marking the start of our
transition to becoming the ‘great network operator’.
This year, we laid the groundwork for that change - embedding
a clear strategy, with the clarity and specificity of what future
success looks like: “a simplified all fibre business with 80% uptake
by 2030”. We refined our operating model, disestablished legacy
roles, and reinvested in new operational capabilities.
We sharpened our market position, promoting fibre as the gold
standard in connectivity—vastly superior to alternatives like
fixed wireless. Fibre isn’t just better, it is technologically superior
in every way that matters.
These changes have helped us keep growing fibre connections
through FY25 and will be an ongoing advantage, with the
economy expected to remain challenging for some time.
With fibre uptake already above 72%, our goal to reach 80%
requires us to work in different ways. Innovation remains
central, as exemplified by the recent speed boost for two of
our popular plans, benefitting more than 700,000 homes. This
signals where we’re headed, with advanced fibre markets like
Singapore already moving to 10Gbps speeds as standard.
As we transition into Horizon 2 (FY26–FY29) Chorus will
continue to evolve, reflecting a business that is more simple,
efficient, innovative and competitive.
A model for successful infrastructure investment
Through global engagement with investors and operators,
it’s clear New Zealand’s early fibre adoption was a strategic
advantage. The utility-style framework for fibre has also proved
sensible and workable, and Chorus has begun repaying the
Government financing that helped fund the initial fibre rollout,
with the first payment of $170 million in June.
What’s more, our approach has proven highly efficient, with
local fibre company overbuild of households below 0.3%.
7
Contrast this with countries like the United Kingdom where it is
estimated that a third of premises passed by fibre have multiple
fibre networks available.
Analysis from Deloitte estimates that fibre broadband has
already contributed $31 billion to New Zealand’s economy,
with benefits forecast to grow to more than $140 billion over
the next decade. Fibre-enabled industries – like film, gaming
and cloud services – have flourished, and demand from AI and
cloud computing is driving further fibre upgrades and data
centre connectivity.
In parallel, we’re on track to retire the remaining 13,000 copper
connections within fibre areas by mid-2026, with full network
retirement by 2030. This aligns with overseas markets, like Spain,
with 89% fibre coverage and its copper network just retired. The
wider EU is targeting 2030 for shutdown.
In the United States, AT&T is targeting copper retirement by
2029. They say while wireless technology has its place, fibre will
win given its better performance, latency, resiliency, scalability
and marginal cost. They forecast average monthly household
data usage to grow by 80% over five years. That’s in-line with
our expectations of 1,000 gigabytes a month by 2029.
Expanding Fibre further
Our fibre rollout has stopped at 87% of the population, while
other countries are going further. There’s a risk that ‘good
enough’ non-fibre solutions for the remaining 13% will only
exacerbate the digital divide as broadband needs evolve.
We were, therefore, pleased when the government’s Infrastructure
Priorities Programme recently endorsed our proposal to expand
fibre to 95% of New Zealanders. The only private sector proposal
among 17 endorsed projects, it has a benefit-cost ratio of 6.3,
based on an expected $17 billion in economic benefits for a cost
of less than $3 billion. We’re ready to start, with the ability to flex
the rollout for funding and regional needs.
However, expansion benefits the communities where fibre
reaches, rather than going to the network builder. Some form
of public investment is needed but government endorsement
doesn’t guarantee any government funding.
Equally urgent is digital affordability, where a different approach
is needed. Nearly 400,000 households have access but can’t
afford it. In an age where connectivity underpins everything from
remote surgery to immersive virtual learning, participating in the
digital economy must be a right, not a luxury.
We’re committed to addressing this. We’ve established a
new community fund to contribute to build costs in willing
communities and launched a digital equity proof-of-concept
trial with service providers. It’s a complex challenge, but we’re
committed to finding real solutions for low-income households.
Future-Proofing New Zealand
To remain a global broadband leader, New Zealand must think
long-term. Fibre isn’t just the best technology today—it’s the
only infrastructure with the capacity, reliability, and scalability to
meet the demands of tomorrow. Alternatives may complement
connectivity, but they cannot compete with fibre’s consistent
performance, ultra-low latency, or ability to handle exponential
data growth at minimal marginal cost.
Investing in fibre is not about keeping up, it’s about staying
ahead. As the digital economy accelerates, and technologies
like AI, cloud computing, and immersive virtual experiences
become everyday essentials, only fibre can provide the resilient
backbone society will rely on.
We’re not just building for today’s needs, we’re laying
the foundation for decades of innovation, inclusion, and
national resilience. The choices we make now will determine
whether New Zealand leads or lags in the next wave of digital
transformation. With fibre, we have the opportunity to lead.
Let’s not waste it.
.
7 Commerce Commission, Feasey Report on fibre telecommunications in NZ, p19.
2.0 Outlook
Mark Aue
Chief Executive
13 Chorus Annual Report 2025
14 Chorus Annual Report 2025
Advances in customer-facing technology and services, together with new ways
to use data and changing customer habits, are all combining to drive increased
bandwidth demand.
Fibre is meeting the need for high-quality broadband because of its efficiency in
carrying more data at multi-gigabit speeds, together with its high reliability and fast
response time.
A.I. is poised to transform global network traffic demand. Nokia forecasts global consumer
A.I. traffic will represent 38% of all consumer broadband traffic by 2033. This is being driven
by direct user interaction with A.I. applications (e.g. A.I.-assisted tasks, A.I.-powered gaming)
and indirect traffic from A.I. algorithms increasing user engagement (e.g. personalised A.I.
recommendations for streaming and online marketplaces).
What’s driving data growth?
SPEED/CAPABILITY
MULTI-GIGABIT
SERVICES
GOOGLE FIBER
OFFERING
20GBPS
25% OF
CHORUS USERS
ON 1GBPS
AND 2GBPS+
IN MARKET
STREAMING
50% OF CHORUS
TRAFFIC AND GROWING
DAILY ONLINE
VIDEO REACH
HAS SURPASSED
LINEAR TV
60+ AGE GROUP
STREAMING
MORE
4K ULTRA HD
HIGH DEFINITION QUALITY
NEEDS MORE DATA
IF ALL
STREAMING
IS 4K,
DATA USE
~1,200GB
A MONTH
IF ALL TV
SHIFTS TO
4K ONLINE,
DATA USAGE X3
~2,000GB
A MONTH
WI-FI ADVANCES
IN-HOME UPGRADES TO WIFI 7
REDUCES CONSTRAINT ON FIBRE
4 6 G B P S
THROUGHPUT
(VS 9.6GBPS
ON WI-FI 6)
UP TO
1 0 0 X L E S S
LATENCY
(THAN WI-FI 6)
AND 5X MORE
CAPACITY
MULTI-SCREENS
PROLIFERATION OF CONNECTED
HOUSEHOLD DEVICES
AVERAGE ~20
CONNECTED
DEVICES
PER HOME
TODAY
NUMBER OF
DEVICES
EXPECTED TO
DOUBLE EVERY
5 YEARS
TODAY
WHAT’S ON THE BROADER HORIZON
15 Chorus Annual Report 2025
We believe New Zealand was fortunate to begin investing in fibre in 2011. In the
wake of the COVID pandemic, other countries are now making the shift to fibre.
Demand for high-quality broadband networks - characterised by high speeds, high
reliability and low latency – continues to grow as data hungry digital applications become
integral to economies and daily life.
Looking ahead to 2030
72.1% FIBRE UPTAKE
ON OUR NETWORK
19% OF FIBRE USERS
CONSUME 1,000GB+
PER MONTH
ALL–FIBRE BUSINESS
AS DEMAND
FOR COPPER FADES
80% FIBRE UPTAKE
ON OUR NETWORK
1,000GB+
PER MONTH HAS BECOME
THE NORM
25% REDUCTION
FROM 2020 ELECTRICTY USE
AS FIBRE ENABLES EFFICIENCY
92,000
COPPER LINES
REMAINING
ELECTRICITY USE
REDUCING AS COPPER
SWITCHES OFF
MULTI GIGABIT
PLANS HAVE GONE
MAINSTREAM
2+
GBPS
BROADCAST TV
HAS SHIFTED TO
STREAMING
STREAMING
~50% OF CHORUS TRAFFIC
IS VIDEO
1
GBPS
WHAT’S ON OUR HORIZON FOR 2030
TODAY
25% OF CUSTOMERS
ON RESIDENTIAL 1 GBPS PLAN
OR FASTER
16 Chorus Annual Report 2025
17 In summary
18 Revenue commentary
19 Expenditure commentary
20 Depreciation and amortisation expense
21 Finance income and expense
22 Capital expenditure commentary
23 Long term capital management
MANAGEMENT COMMENTARY
In summary
2025
$M
2024
$M
Operating revenue1,014 1,010
Operating expenses(309)(310)
Earnings before interest, income tax, depreciation and amortisation705 700
Depreciation and amortisation(474)(462)
Earnings before interest and income tax231 238
Net finance expense(210)(217)
Net earnings before income tax21 21
Income tax expense(17)(30)
Net earnings/(loss) for the year4(9)
We report earnings before interest, income tax, depreciation, and amortisation (EBITDA) of $705
million for the year ended 30 June 2025 (FY25), an increase of $5 million from reported FY24
EBITDA of $700 million. This reflects a resilient result in the context of a challenging year for the
New Zealand economy.
Revenues increased by $4 million to $1,014 million. This was driven by continued growth in fibre
connections and ARPU, offsetting revenue headwinds from the retirement of legacy services.
Operating expenses of $309 million were $1 million lower than FY24. This included $9 million of
one-off costs for operating model changes and exploration of new revenue opportunities.
Net earnings lifted to $4 million, compared to a net loss of $9 million in FY24. Lower interest costs
helped offset increased depreciation expense from the retirement of the copper network, and the
prior year included a one-off $15 million non-cash tax expense.
Capital expenditure was $415 million in FY25, down $12 million from FY24. Lower fibre installation
volumes and copper-related spend was partially offset by a fibre extension project to more than
9,000 existing premises.
We will pay a final dividend of 34.5 cents per share on 7 October 2025, in line with guidance of a
full-year dividend of 57.5 cents per share.
Management commentary
17 Chorus Annual Report 2025
Revenue commentary
2025
$M
2024
$M
Fibre broadband (GPON)745 697
Fibre premium (P2P)64 69
Copper based broadband56 83
Copper based voice1728
Data services copper23
Field services products64 67
Infrastructure35 33
Value added network services26 26
Other5 4
Total revenue1,014 1,010
Revenue overview
Chorus’ product portfolio encompasses a range of wholesale broadband, data and voice services
across a mix of regulated and commercial products. Revenues of $1,014 million were up $4
million from FY24, with growth in fibre revenues offsetting the decline in legacy service revenues.
We ended FY25 with total fixed line connections of 1,207,000, down 34,000 lines from the prior
year. This reduction continues to largely be driven by the migration of copper connections to
alternative networks in areas where Chorus does not have fibre available.
Connections
Connections
2025
Connections
2024
Connections
2023
Fibre broadband (GPON)1,106,0001,074,0001,021,000
Fibre premium (P2P)9,000 10,000 10,000
Copper VDSL
34,000 55,000 83,000
Copper ADSL34,000 56,000 84,000
Data services over copper- 1,000 1,000
Baseband copper24,000 45,000 72,000
Total fixed line connections1,207,000 1,241,000 1,271,000
Fibre broadband (GPON)
Fibre broadband revenue continued to grow and accounted for 73% of total revenues, up from
69% in FY24. Fibre broadband connections grew by 32,000 to 1,106,000, lifting fibre uptake to
72.1% of passed addresses from 71.4% in FY24. Average monthly revenue per fibre user grew from
$55.71 to $58.98 in FY25, with price increases deferred by a quarter to January 2025.
Uptake of our Home Fibre Starter service grew by 41,000 connections in FY25 to 88,000 lines,
representing 9% of residential fibre connections. Higher value multi-gigabit Hyperfibre and 1
Gbps services remained steady at 25% of residential fibre connections. The majority of customers
are on our 500Mbps service, with a speed boost applied to the prior 300Mbps service in mid-
June 2025.
Fibre premium (P2P)
Fibre premium revenues decreased by $5 million as we retired a legacy enterprise service
platform and customers migrated to lower-priced services or alternative networks outside
our GPON footprint.
Copper based revenues
Connection revenues across copper broadband and voice services continued to decline as
customers migrate to fibre or alternative services. A 2.15% inflation-related price increase was
applied to services in mid-December 2024.
Field services products
Field services revenues decreased by $3 million compared to FY24. This was driven by a $4
million decrease in new property development revenues to $22 million as the weaker economy
saw volumes continue to decline from record post-COVID highs.
Infrastructure
A $2 million increase in infrastructure revenues was driven by a combination of wireless
co-location and Edgecentre demand, together with higher data centre pass-through
electricity billings.
Other
Other revenue included $3 million of net gains from the recycling of copper cabling as we retire
the copper network and optimise our legacy assets.
Management commentary
18 Chorus Annual Report 2025
Expenditure commentary
Operating expenses
2025
$M
2024
$M
Labour costs85 80
Network maintenance47 53
Information technology costs40 44
Other network costs37 37
Rent, rates and property maintenance27 27
Electricity22 22
Advertising12 11
Consultants9 6
Insurance65
Regulatory levies119
Other expenses13 16
Total expenditure309 310
Total operating expenses of $309 million in FY25 were down $1 million compared to FY24.
Labour
Labour costs of $85 million represent staff costs that are not capitalised and includes $5 million
for operating model changes.
At 30 June 2025, we had 755 permanent and fixed term employees, down from 846 employees
in FY24 due to operating model changes.
We capitalise labour costs and the associated overheads in relation to fibre build and connection
activity. In FY25, about 44% of labour costs were capitalised, down from 47% in the prior year.
Network maintenance
Network maintenance costs decreased by $6 million from FY24. This largely reflected the
continued reduction in copper fault volumes as copper connections decline and we optimise
spend ahead of the copper network’s retirement. Fibre-related costs increased slightly because
of connection growth and inflation, but the fibre network has a significantly lower fault rate than
copper services.
Information technology
Information technology costs decreased $4 million from FY24 as we continued to exit
legacy systems.
Other network costs
Other network costs were flat year-on-year. This included $4 million of network and property
optimisation spend as we retire copper network assets, consistent with the prior year.
Electricity
Electricity costs were flat year-on-year with a 5% reduction in electricity usage offset by increased
electricity charges.
Consultants
Consultant spend increased by $3 million to support the exploration of new revenue opportunities.
Management commentary
19 Chorus Annual Report 2025
Depreciation and amortisation expense
2025
$M
2024
$M
Estimated useful
life (years)
Weighted average
useful life (years)
Depreciation
Fibre cables13913520-3020
Ducts, poles, and manholes908020-5048
Copper cables
757410-2520
Cabinets16175-2013
Network electronics71702-259
Right of use assets
13145-2518
Other
13132-2514
Buildings
3210-5045
Less: crown funding(30)(31)
Total depreciation390374
Amortisation expense
Software and other intangibles5157
Customer acquisition assets3331
Total amortisation expense8488
Total depreciation and
amortisation expense
474462
During FY25, $415 million of expenditure on network assets and software was capitalised.
Depreciation expense was up $16 million compared to FY24. Depreciation across all copper
assets lifted by $9 million to $99 million in FY25. Copper cables in Chorus UFB areas were fully
depreciated in June 2025. Copper cables and copper related ducts and poles in local fibre
company areas will be fully depreciated by June 2026. Copper cables and poles in non-fibre
areas will be fully depreciated by June 2030.
Software and other intangibles largely consist of the software components of billing,
provisioning and operational systems.
Chorus expects that incremental costs incurred in acquiring new contracts with new and existing
customers are recoverable. These costs are capitalised as customer acquisition assets and
amortised against revenue or within amortisation expense, depending on their nature. In the
period to 30 June 2025, $33 million was recognised as amortisation expense.
The offset of Crown funding against depreciation will continue to amortise as a credit to the
associated depreciation expense.
The weighted average useful life represents the useful life in each category weighted by the net
book value of the assets.
Management commentary
20 Chorus Annual Report 2025
Finance income and expense
(Income)/expense
2025
$M
2024
$M
Finance income(2) (5)
Finance expense
Interest on syndicated bank facility12 9
Interest on European Medium Term Notes (EMTN)71 88
Interest on Australian Medium Term Notes (AMTN)21 19
Interest on fixed rate NZD Bonds42 38
Interest on capital notes
1 –
Capitalised interest(2)(1)
Interest costs145 153
Other interest expense18 25
Ineffective portion of changes in fair value of cash flows hedges(4)(3)
Total finance expenses excluding NIFF securities (notional interest)
159 175
NIFF securities (notional) interest53 47
Total finance expense212 222
Finance expenses were $10 million lower than FY24. Interest costs reduced by $8 million with the
weighted effective interest rate decreasing from 5.77% to 5.39%.
Capital notes of $170 million were issued in June 2025, replacing the equivalent amount of
Crown securities originally issued under the UFB public-private partnership. Notional interest on
the Crown securities increased by $6 million in the year.
Chorus fully hedges the foreign exchange exposure on all foreign debt with cross-currency
interest rate swaps. Approximately 70% of our floating interest rate exposure was hedged with
fixed interest rate swaps.
Other interest expense includes lease interest of $11 million (FY24: $11 million) and amortisation
arising from the difference between fair value and proceeds realised from interest rate swap
resets of $7 million (FY24: $7 million).
Taxation
The FY25 effective tax rate is 84% (FY24: 143%, normalised 68%).
Tax expense is higher than the statutory rate of 28% because accelerated depreciation of copper
assets is reducing net earnings, and due to permanent differences between tax and accounting
arising from the tax treatment of the grants received from Crown project-related funding. FY24
included a one-off deferred tax expense of $15 million, following a law change for deductibility
of depreciation for commercial buildings.
The interest expense and depreciation credit recognised in the income statement for NIFF
securities are non-taxable as confirmed by binding IRD rulings. Government grants have also
been received for funding of specific projects. The amortisation of the government grants, along
with the accounting depreciation recognised in the income statement, are non-taxable and no
tax depreciation is claimed on the assets.
Management commentary
21 Chorus Annual Report 2025
2025
$M
2024
$M
Sustaining capital expenditure205 205
Discretionary growth capital expenditure 210222
Gross capital expenditure415427
Less Third-party contributions(40)(55)
Net capital expenditure375 372
Gross capital expenditure in FY25 was $415 million, down $12 million from FY24. Within this total,
sustaining capital expenditure – to maintain, replace or improve an existing asset – was flat year-
on-year at $205 million.
Discretionary growth capital expenditure was down $12 million. Reduced fibre installation spend
was partly offset by increased spend on footprint expansion.
Gross capital expenditure was supported by $4 million of Crown funding (e.g. government grants
for regional network upgrades) and $36 million of customer contributions (e.g. roadworks and
new property development contributions). Capital expenditure attributable to the regulated asset
base (RAB) for fibre, which excludes capital contributions, is estimated to be about $340 million.
Copper capital expenditure decreased by $7 million from FY24. This included about $8 million of
grant funded rural network upgrades and contribution-funded roadworks activity.
Capital expenditure commentary
Management commentary
22 Chorus Annual Report 2025
We will pay a final unimputed dividend of 34.5 cents per share on 7 October 2025 to all
shareholders registered at 5.00pm 16 September 2025. The shares will be quoted on an
ex-dividend basis from 15 September 2025. As the dividend is unimputed, there will be no
supplementary dividend payable to shareholders outside of New Zealand.
The dividend reinvestment plan will not be available for the final dividend.
Dividend guidance for FY26 has been set at 60 cents per share, subject to no material adverse
changes in circumstance or outlook. The FY26 dividend will be unimputed.
The Board considers that a ‘BBB’ or equivalent credit rating is appropriate for a company such as
Chorus. It intends to maintain capital management and financial policies consistent with these
credit ratings. It is Chorus’ intention that in normal circumstances the ratio of net debt to EBITDA
will not materially exceed 4.75 times. At 30 June 2025, we had a long-term credit rating of BBB/
stable outlook by Standard & Poor’s and Baa2/stable by Moody’s Investors Service.
Long term capital management
Management commentary
23 Chorus Annual Report 2025
24 Chorus Annual Report 2025
25 Independent Auditor’s Report
28 Consolidated income statement
28 Consolidated statement of comprehensive income
29 Consolidated statement of financial position
31 Consolidated statement of changes in equity
32 Consolidated statement of cash flows
35 Notes to the consolidated financial statements
FINANCIAL STATEMENTS
Independent Auditor’s Report
To the shareholders of Chorus Limited
Report on the audit of the consolidated financial statements
Opinion
We have audited the accompanying consolidated financial statements which comprise:
– the consolidated statement of financial position as at 30 June 2025;
– the consolidated income statement, statements of other comprehensive income, changes
in equity and cash flows for the year then ended; and
– notes, including material accounting policy information and other explanatory information.
In our opinion, the accompanying consolidated financial statements of Chorus Limited (the
Company) and its subsidiaries (the Group) on pages 28 to 70 present fairly in all material
respects:
i. the Group’s financial position as at 30 June 2025 and its financial performance and cash
flows for the year ended on that date;
ii. In accordance with New Zealand Equivalents to International Financial Reporting Standards
(NZ IFRS) issued by the New Zealand Accounting Standards Board and the International
Financial Reporting Standards issued by the International Accounting Standards Board.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (New Zealand)
(ISAs (NZ)). We believe that the audit evidence we have obtained is sufficient and appropriate to
provide a basis for our opinion.
We are independent of Chorus Limited in accordance with Professional and Ethical Standard 1
International Code of Ethics for Assurance Practitioners (Including International Independence
Standards) (New Zealand) issued by the New Zealand Auditing and Assurance Standards Board
and the International Ethics Standards Board for Accountants’ International Code of Ethics for
Professional Accountants (including International Independence Standards) (IESBA Code), and
we have fulfilled our other ethical responsibilities in accordance with these requirements and the
IESBA Code.
Our responsibilities under ISAs (NZ) are further described in the Auditor’s responsibilities for the
audit of the consolidated financial statements section of our report.
Our firm has provided other services to the Group in relation to climate related assurance,
regulatory assurance and risk related workshop facilitation. Subject to certain restrictions,
partners and employees of our firm may also deal with the Group on normal terms within
the ordinary course of trading activities of the business of the Group. These matters have not
impaired our independence as auditor of the Group. The firm has no other relationship with, or
interest in, the Group.
Materiality
The scope of our audit was influenced by our application of materiality. Materiality helped
us to determine the nature, timing and extent of our audit procedures and to evaluate the
effect of misstatements, both individually and on the consolidated financial statements as a
whole. The materiality for the consolidated financial statements as a whole was set at $9.0
million determined with reference to a benchmark of the Group’s total revenues. We chose the
benchmark because, in our view, this is a key measure of the Group’s performance.
Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most
significance in our audit of the consolidated financial statements in the current period. We
summarise below those matters and our key audit procedures to address those matters in order
that the shareholders as a body may better understand the process by which we arrived at our
audit opinion.Our procedures were undertaken in the context of and solely for the purpose of
our audit opinion on the consolidated financial statements as a whole and we do not express
discrete opinions on separate elements of the consolidated financial statements.
25 Chorus Annual Report 2025
The key audit matterHow the matter was addressed in our audit
Recoverability of assets
Refer to Note 1 and 2 to the Financial Statements.
Capitalisation and the carrying value of assets are a key
audit matter due to the significance of assets to the Group’s
consolidated statement of financial position, and due to the
judgement involved in determining the carrying value of assets,
principally:
—decision to capitalise or expense costs relating to the network
and IT spend. This depends on whether the expenditure is to
enhance the network (capitalise) or to maintain the current
operating capability of the network (expense);
—estimation of the useful life of the asset once the costs are
capitalised;
—obsolescence and impairment risk; and
—uncertainty of the impact of ongoing technological chance,
transitioning to a new regulated model, movement towards
a fibre future and retail service provider/local fibre company
behaviour.
Our audit procedures included:
—examining controls to settle costs to the fixed asset register, monitor labour costs and capex spend and approval of the asset life
review.
—sample testing of capital expenditure to determine whether the service or item meets both Chorus’ capitalisation policy and the
capitalisation criteria per the applicable accounting standard and verifying that the amount is accurately recorded in the fixed
asset register.
—assessing, on a sample basis, whether internal projects meet the criteria for capitalisation.
—assessing whether labour rates applied in capitalising employee and contractor time for a sample of personnel were consistent
with employee career level and contracts or invoices.
—examining labour rates applied when capitalising employee time, ensuring these are consistent with the employee career level
per their most recent contract/ variation. We reviewed, on a sample basis, the amount of labour cost capitalised against salaries
or invoiced time, at an individual employee level, to ensure the amount of labour cost capitalised does not exceed an individual’s
salary or invoiced time.
—performing data analytical procedures over capitalised labour spend for the period and useful lives of assets in the fixed asset
register to identify any unusual trends.
—assessing the allocated useful economic lives of the assets, by comparing to industry benchmarks and our knowledge of the
business and its operations and technology changes anticipated.
Chorus Funding
Refer to Note 4, 5, 6, 7 and 19 to the financial statements.
As at 30 June 2025 Chorus has:
External borrowings of $3,138 million (30 June 2024: $2,626
million)
Crown funding of $903 million (30 June 2024: $929 million)
The external borrowings, CIP securities, cross-currency
and interest rate derivatives are a key audit matter due to
their significance to the Group’s consolidated statement of
financial position and the complexity and judgement involved
in determining the appropriate valuation and accounting
treatment for the CIP securities and cross-currency and interest
rate derivatives.
Our audit procedures included:
—use of KPMG specialists to independently revalue interest rate derivatives using models and inputs which are independent to
those utilised by Management.
—agreeing the terms of the derivatives to the confirmation provided by the derivative counterparty.
—use of KPMG specialists to evaluate the hedge effectiveness of derivatives hedging EMTN, AMTN and Capital notes and NZD
Bonds by independently modelling future changes in the value of these instruments to assess whether the underlying derivatives
were effective hedging instruments.
—verifying that all the adjustments made in relation to the first CIP repayment and Capital Notes issuance are in line with the
relevant accounting standard and agree to relevant supporting documentation.
—use of KPMG specialists to review the hedge documentation of the Capital Notes against requirements of IFRS 9,and confirming
this has been appropriately set up in the Treasury system.
—assessing for changes to the accounting treatment of the CIP securities and verifying the carrying amount is in-line with the
accounting models.
—confirming debt with funders, including newly drawn debt during the period, sighting repayments and reviewing compliance with
covenant requirements.
—assess the disclosures in the financial statements to ensure these are complete and accurate in accordance with the applicable
accounting standards.
26 Chorus Annual Report 2025
Other information
The Directors, on behalf of the Group, are responsible for the other information. The other information
comprises information included in the Annual Report. This being Chorus’ operating, marketing and
regulatory overviews, management commentary and disclosure relating to corporate governance and
statutory information, but does not include the financial statements and our auditor’s report thereon.
Our opinion on the consolidated financial statements does not cover any other information and we do
not express any form of assurance conclusion thereon.
In connection with our audit of the consolidated financial statements our responsibility is to read the
other information and in doing so, consider whether the other information is materially inconsistent
with the consolidated financial statements or our knowledge obtained in the audit or otherwise
appears materially misstated.
If, based on the work we have performed, we conclude there is a material misstatement of this other
information, we are required to report that fact. We have nothing to report in this regard.
Use of this independent auditor’s report
This independent auditor’s report is made solely to the shareholders. Our audit work has been
undertaken so that we might state to the shareholders those matters we are required to state to them
in the independent auditor’s report and for no other purpose. To the fullest extent permitted by law,
none of KPMG, any entities directly or indirectly controlled by KPMG, or any of their respective members
or employees, accept or assume any responsibility and deny all liability to anyone other than the
shareholders for our audit work, this independent auditor’s report, or any of the opinions we have formed.
Responsibilities of the Directors for the consolidated financial statements
The Directors, on behalf of the Group, are responsible for:
—the preparation and fair presentation of the consolidated financial statements in accordance with
NZ IFRS issued by the New Zealand Accounting Standards Board and the International Financial
Reporting Standards issued by the International Accounting Standards Board;
—implementing the necessary internal control to enable the preparation of a consolidated set of
financial statements that is free from material misstatement, whether due to fraud or error; and
—assessing the ability of the Group to continue as a going concern. This includes disclosing, as
applicable, matters related to going concern and using the going concern basis of accounting unless
they either intend to liquidate or to cease operations or have no realistic alternative but to do so.
Auditor’s responsibilities for the audit of the consolidated financial statements
Our objective is:
—to obtain reasonable assurance about whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error; and
—to issue an independent auditor’s report that includes our opinion.
Reasonable assurance is a high level of assurance but it is not a guarantee that an audit conducted in
accordance with ISAs NZ will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error. They are considered material if, individually or in the
aggregate, they could reasonably be expected to influence the economic decisions of users taken on
the basis of the consolidated financial statements.
A further description of our responsibilities for the audit of the consolidated financial statements is
located at the External Reporting Board (XRB) website at:
https://www.xrb.govt.nz/standards/assurance-standards/auditors-responsibilities/audit-report-1-1/
This description forms part of our independent auditor’s report.
KPMG
Wellington
25 August 2025
27 Chorus Annual Report 2025
The accompanying notes
are an integral part of these
consolidated financial statements.
Consolidated
income statement
For the year ended 30 June 2025
Note
2025
$M
2024
$M
Operating revenue91,014 1,010
Operating expenses
10(309)(310)
Earnings before interest, income tax, depreciation and amortisation 705 700
Depreciation1,7(390)(374)
Amortisation
2,3(84)(88)
Earnings before interest and income tax 231 238
Finance income 2 5
Finance expense4(212)(222)
Net earnings before income tax 21 21
Income tax expense14(17)(30)
Net earnings / (loss) for the year 4(9)
Earnings per share
Basic earnings / (loss) per share (dollars)170.01 (0.02)
Diluted earnings / (loss) per share (dollars)170.01(0.02)
Consolidated
statement of
comprehensive
income
For the year ended 30 June 2025
Note
2025
$M
2024
$M
Net earnings / (loss) for the year 4(9)
Other comprehensive income
Movements in effective cash flow hedges19(61)(12)
Amortisation of de-designated cash flow hedges transferred to Consolidated income
statement
194 5
Movement in cost of hedging reserve192(9)
Items that will be reclassified subsequently to Consolidated income statement when
specific conditions are met net of tax
(55)(16)
Net revaluation of land and buildings1 –7
Items that will not be reclassified subsequently to Consolidated income statement when
specific conditions are met net of tax
–7
Total comprehensive loss for the year net of tax (51)(18)
28 Chorus Annual Report 2025Consolidated financial statements
The accompanying notes
are an integral part of these
consolidated financial statements.
Consolidated
statement of
financial position
As at 30 June 2025
Note
2025
$M
2024
$M
Current assets
Cash and call deposits1581 45
Trade and other receivables11152 154
Derivative financial instruments191 1
Total current assets 234 200
Non-current assets
Derivative financial instruments19238 98
Trade and other receivables117 4
Customer acquisition assets371 67
Software and other intangible assets2140 142
Network assets15,016 5,126
Land and buildings1382 375
Total non-current assets 5,854 5,812
Total assets 6,088 6,012
Current liabilities
Trade and other payables12239 230
Income tax payable3–
Lease payable515 12
Debt4220 110
Total current liabilities excluding NIFF and Crown funding 477 352
National Infrastructure Funding and Financing (NIFF) securities6–160
Crown funding728 28
Total current liabilities 505 540
29 Chorus Annual Report 2025Consolidated financial statements
The accompanying notes
are an integral part of these
consolidated financial statements.
Note
2025
$M
2024
$M
Non-current liabilities
Trade and other payables1211 13
Deferred tax liability14378 386
Derivative financial instruments1960 72
Lease payable5147 159
Debt42,918 2,516
Total non-current liabilities excluding NIFF and Crown funding 3,514 3,146
National Infrastructure Funding and Financing (NIFF) securities6627 584
Crown funding7875 901
Total non-current liabilities 5,016 4,631
Total liabilities 5,521 5,171
Equity
Share capital16578 578
Reserves1,19267 322
Retained earnings (278)(59)
Tot al e quit y 567 841
Total liabilities and equity 6,088 6,012
The consolidated financial statements are approved and signed on behalf of the Board.
Consolidated
statement of
financial position
(continued)
As at 30 June 2025
Authorised for issue on 25 August 2025
Mark Cross
Chair
Kate Jorgensen
Chair, Audit & Risk Management Committee
30 Chorus Annual Report 2025Consolidated financial statements
The accompanying notes
are an integral part of these
consolidated financial statements.
Note
Share capital
$M
Revaluation
reserve
$M
Other reserves
$M
Retained
earnings
$M
Total
$M
Balance at 1 July 2023589265661431,063
Comprehensive income
Net loss for the year–––(9)(9)
Other comprehensive income
Movement in cash flow hedge reserve19––(12)–(12)
Amortisation of de-designated cash flow hedges transferred to
Income statement
19––5–5
Movement in cost of hedging reserve19––(9)–(9)
Movement in revaluation reserve1–7––7
Total comprehensive (loss) / income for the year net of tax–7(16)(9)(18)
Contributions by and (distributions to) owners:
Dividends
16–––(193)(193)
Share buy-back16(11)–––(11)
Total transactions with owners(11)––(193)(204)
Balance at 30 June 202457827250(59)841
Comprehensive income
Net earnings for the year–––44
Other comprehensive income
Movement in cash flow hedge reserve19––(61)–(61)
Amortisation of de-designated cash flow hedges transferred to
Income statement
19
––4–4
Movement in cost of hedging reserve19––2–2
Total comprehensive (loss) / income for the year net of tax––(55)4(51)
Contributions by and (distributions to) owners:
Dividends16–––(223)(223)
Total transactions with owners–––(223)(223)
Balance at 30 June 2025
578272(5)(278)567
Consolidated
statement of
changes in equity
For the year ended
30 June 2025
31 Chorus Annual Report 2025Consolidated financial statements
The accompanying notes
are an integral part of these
consolidated financial statements.
Note
2025
$M
2024
$M
Cash flows from operating activities
Cash was provided from / (applied to):
Receipts from customers 1,019 1,007
Payment to suppliers and employees (310)(334)
Interest paid(152)(165)
Interest received 2 5
Net cash flows provided from operating activities 559 513
Cash flows applied to investing activities
Cash was provided from / (applied to):
Purchase of network and intangible assets (397)(442)
Proceeds from sale of network and intangible assets31
Capitalised interest paid (2)(1)
Net cash flows applied to investing activities (396)(442)
Cash flows from financing activities
Cash was provided from / (applied to):
Payment of lease liabilities (14)(16)
Crown funding 4 12
Repayment of NIFF securities(170)–
Proceeds from debt 662 574
Repayment of debt (385)(468)
Repurchase of shares –(11)
Shares vested under LTI(1)–
Dividends paid (223)(193)
Net cash flows applied to financing activities (127)(102)
Net cash flows 36(31)
Cash at the beginning of the year45 76
Cash at the end of the year1581 45
Consolidated
statement of
cash flows
For the year ended
30 June 2025
32 Chorus Annual Report 2025Consolidated financial statements
The accompanying notes
are an integral part of these
consolidated financial statements.
Note
2025
$M
2024
$M
Net earnings / (loss) for the year 4(9)
Adjustment for:
Depreciation of network assets1420405
Amortisation of Crown funding7(30)(31)
Amortisation of software and other intangible assets251 57
Amortisation of customer acquisition assets337 35
Movements in tax 1417 30
Ineffective portion of changes in fair value of cash flow hedges4(4)(3)
Amortisation of non-cash finance expenses 4 4
NIFF securities (notional) interest453 47
Proceeds from sale of network and intangible assets(3)–
Other 75
556 540
Change in current assets and liabilities:
Decrease / (increase) in trade and other receivables111(5)
Increase / (decrease) in operating trade payables 122(22)
3(27)
Net cash flows from operating activities 559 513
Consolidated
statement of
cash flows
(continued)
Reconciliation of
net earnings/(loss) to
net cash flows from
operating activities
33 Chorus Annual Report 2025Consolidated financial statements
The accompanying notes
are an integral part of these
consolidated financial statements.
Debt
$M
Crown funding
$M
NIFF securities
$M
Lease payable
$M
Share capital
$M
Retained earnings
$M
Balance at 1 July 20232,528 948 697 181 589 143
Movements from financing cash flows
Payment of lease liabilities–––(16)––
Proceeds from debt57412––––
Repayment of debt
(468)–––––
Repurchase of shares––––(11)–
Dividends paid–––––(193)
Total changes from financing cash flows10612–(16)(11)(193)
Other cash flows
Interest paid on leases–––(11)––
Non-cash movements
Movements in fair value (including foreign exchange rates)
(12)–––––
Transaction costs and amortisation related to financing
4(31)––––
Notional interest
––47–––
Lease movements–––5––
Net loss for the year ended 30 June 2024
–––––(9)
Balance at 30 June 20242,62692974 4159578(59)
Movements from cash flows
Payment of lease liabilities–––(14)––
Proceeds from debt
6624––––
Repayment of debt(385)–(170)–––
Dividends paid–––––(223)
Total changes from financing cash flows2774(170)(14)–(223)
Other cash flows
Interest paid on leases–––(11)––
Non-cash movements
Movements in fair value (including foreign exchange rates)231–––––
Transaction costs and amortisation related to financing4(30)––––
Notional interest––53–––
Lease movements–––13––
Net earnings for the year ended 30 June 2025–––––4
Balance at 30 June 20253,138903627147578(278)
Consolidated
statement of
cash flows
(continued)
Reconciliation of
movements of liabilities and
equity to cash flows arising
from financing activities
34 Chorus Annual Report 2025Consolidated financial statements
Notes to the
consolidated
financial
statements
Reporting entity and statutory base
Chorus includes Chorus Limited together with its subsidiaries.
Chorus is New Zealand’s largest fixed line communications infrastructure business.
It maintains and builds a network predominantly made up of fibre and copper cables,
local telephone exchanges and cabinets.
Chorus Limited is a profit-oriented company registered in New Zealand under the
Companies Act 1993 and is a FMC Reporting Entity for the purposes of the Financial
Markets Conduct Act 2013. Chorus Limited was established as a standalone,
publicly listed entity on 1 December 2011, upon its demerger from Spark New
Zealand Limited (Spark, previously Telecom Corporation of New Zealand Limited).
The demerger was a condition of an agreement with National Infrastructure Funding
and Financing (previously Crown Infrastructure Partners Limited and Crown Fibre
Holdings) to enable Chorus Limited to provide the majority of the Crown’s Ultra-
Fast Broadband (UFB) network. Chorus Limited is listed and its ordinary shares are
quoted on the NZX main board equity security market (NZX Main Board) and on the
Australian Stock Exchange (ASX) and has bonds quoted on the NZX and ASX debt
markets. American Depositary Shares, each representing five ordinary shares (and
evidenced by American Depositary Receipts), are not listed but are traded on the
over-the-counter market in the United States.
These consolidated financial statements (financial statements) have been prepared in
accordance with Generally Accepted Accounting Practice in New Zealand (NZ GAAP)
and Part 7 of the Financial Markets Conduct Act 2013. They comply with New Zealand
equivalents to International Financial Reporting Standards (NZ IFRS) as appropriate for
profit-oriented entities, and with International Financial Reporting Standards.
These financial statements are expressed in New Zealand dollars. All financial
information has been rounded to the nearest million, unless otherwise stated.
The measurement basis adopted in the preparation of these financial statements
is historical cost, modified by the revaluation of financial instruments, and land
and building assets as identified in the specific accounting policies below and the
accompanying notes.
Some comparatives have been re-presented to reflect the current year classification.
This has led to no impact on working capital, the consolidated statements of cash
flows, or equity.
Accounting policies and standards
Accounting policies that summarise the measurement basis used which are relevant
to the understanding of the financial statements are provided throughout the
accompanying notes.
The accounting policies adopted, and methods of computation have been applied
consistently throughout the periods presented in these financial statements.
In the current year, Chorus has applied new standards, amendments to standards
and interpretations that are effective for its annual reporting period commencing
1 July 2024. Their adoption has not had any material impact on the disclosures or
amounts reported in these financial statements. No new standards, amendments
or interpretations to existing standards that are not yet effective have been early
adopted by Chorus in these financial statements.
In May 2024, NZ IFRS 18 Presentation and Disclosure in Financial Statements which
replaces NZ IAS 1 Presentation of Financial Statements was issued and is effective
for reporting periods beginning on or after 1 January 2027 with early adoption
permitted. Chorus intends to early adopt this standard.
NZ IFRS 18 introduces a defined structure, requiring income and expenses to be
categorised as operating, investing, financing, income taxes and discontinued
operations. Other requirements include enhanced requirements for management-
defined performance measures (MPMs) and strengthened principles for aggregation
and disaggregation across the financial statements and notes. Chorus is currently
assessing the impact of NZ IFRS 18. While the standard does not change the
recognition or measurement of assets, liabilities, income or expenses, it is expected to
result in changes to the format and presentation of the consolidated income statement
and additional disclosures related to MPMs and disaggregation of financial information.
In June 2024, amendments to NZ IFRS 9 and NZ IFRS 7 were published effective for
reporting periods beginning on or after 1 January 2026. The amendments clarify
the date on which a financial asset or financial liability settled through an electronic
payment system is derecognised and provide an accounting policy option to allow
derecognition of a financial liability before it delivers cash on settlement date if certain
criteria are met. Chorus is currently evaluating the impact of these amendments.
Climate impact
In preparing the financial statements, management has considered climate-related
matters and disclosed as required when the effect of those matters is material in the
context of the financial statements taken as a whole. In the year ended 30 June 2025
there was no material impact of climate related matters.
35 Chorus Annual Report 2025
Notes to the consolidated financial statements
Accounting estimates and judgements
In preparing the financial statements, management has made estimates and assumptions about the
future that affect the reported amounts of assets and liabilities at the date of the financial statements
and the reported amounts of revenue and expenses during the period. Actual results could differ from
those estimates.
Estimates and assumptions are continually evaluated and are based on experience and other factors,
including macro-economic and market factors, and expectations of future events that may have an
impact on Chorus. All judgements, estimates, and assumptions are believed to be reasonable based
on the most current set of circumstances available to Chorus. The principal areas of judgement in
preparing these financial statements are set out below.
Network assets (note 1)
Assessing the carrying value of network assets for impairment considerations which includes assessing
the appropriateness of useful life and residual value estimates of network assets, the physical condition
of the asset, technological advances, regulation and expected disposal proceeds from the future sale
of the asset.
Land and buildings (note 1)
Land and buildings are recorded at fair value using a level 2 methodology in line with the fair value
hierarchy. Fair value relating to land and buildings is determined based on a periodic independent
valuation using a combination of both an optimised depreciated replacement cost and a market
valuation approach. The valuation technique applied to each asset is determined by the independent
valuer, with input and review by Chorus management who are familiar with the nature of the assets.
Valuations are performed every three years, or more frequently where indicators exist that the carrying
amount of the asset materially differs from its fair value at the end of the reporting period. This may
be the result of external factors (e.g. a volatile property market) or internal factors. In these instances
where indicators of material difference exist, a desktop valuation may be obtained to appropriately
adjust the carrying value of the assets. The underlying assumptions used in the valuation are reviewed
at each reporting date to ensure the carrying value is not materially different from the fair value.
Customer acquisition assets (note 3)
Assessing the carrying value of customer acquisition assets for impairment considerations which
includes assessing the appropriateness of useful life, contract terms, revenue and customer
connections data.
Leases (note 5)
A significant portion of lease contracts contain options for extension, which in turn require
management to apply judgement in assessing if these extensions are likely to be exercised.
National Infrastructure Funding and Financing (NIFF) securities (note 6)
On initial recognition, determining the fair value of the NIFF securities required Chorus to make
assumptions on expected future cash flows and discount rates based on future long dated swap curves.
The associated UFB build was completed in the year ended 30 June 2023.
Financial risk management (note 19 and 20)
Accounting judgements have been made in determining hedge designation and the fair value of
derivatives and borrowings. The fair value of derivatives and borrowings are determined based on
valuation models that use forward-looking estimates and market observable data, to the extent that it
is available.
Non-GAAP measures
Chorus uses non-GAAP measures that are not prepared in accordance with NZ IFRS. Chorus believes
these non-GAAP measures provide useful information to users of the financial statements to assist
in understanding the financial performance of Chorus. These measures are also used internally to
evaluate the performance of Chorus and monitored for compliance against debt covenants.
These measures should not be viewed in isolation or as a substitute for measures reported in
accordance with NZ IFRS as they are not uniformly defined or utilised by all companies in New Zealand
or the telecommunications industry.
Earnings before interest and income tax (EBIT) and earnings before interest, income tax,
depreciation and amortisation (EBITDA)
Chorus calculates EBIT by adding back finance expense and income tax to, and subtracting finance
income from, net earnings. EBITDA adds back depreciation and amortisation expense to EBIT.
A reconciliation of EBIT and EBITDA is provided below based on amounts taken from, and consistent
with, those presented in the financial statements.
Year ended 30 June
2025
$M
2024
$M
Net earnings / (loss) for the year reported under NZ IFRS 4(9)
Add back: income tax expense 1730
Add back: finance expense 212222
Subtract: finance income (2)(5)
EBIT 231238
Add back: depreciation 390374
Add back: amortisation 8488
EBITDA 705700
36 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 1 – Network assets, land and buildings
Network assets
In the Consolidated statement of financial position, network assets, except land and buildings, are stated
at cost less accumulated depreciation and any accumulated impairment losses. The cost of additions
to network assets and work in progress constructed by Chorus includes the cost of all materials used
in construction, direct labour costs specifically associated with construction, interest costs that are
attributable to the asset, resource management consent costs, and attributable overheads.
Repairs and maintenance costs are recognised in the Consolidated income statement as incurred. If the
useful life of the asset is extended or the asset is enhanced, then the associated costs are capitalised.
Land and buildings
Land and buildings are carried at a revalued amount. The revalued amount represents the fair value of
each land and building asset at the date of revaluation less any subsequent accumulated depreciation
and subsequent accumulated impairment losses. If an asset’s carrying amount is increased as a
result of a revaluation, the increase is recognised in the Consolidated statement of comprehensive
income and accumulated within the revaluation reserve in equity. An increase shall be recognised
in the Consolidated income statement to the extent it reverses a revaluation decrease of the same
asset previously recognised in profit or loss. If an asset’s carrying amount is decreased as a result
of a revaluation, the decrease is first recognised in the Consolidated statement of comprehensive
income (and the revaluation reserve) to the extent any credit balance exists in relation to that asset.
Any additional decrease in the asset’s carrying amount is recognised in the Consolidated income
statement as an expense. The attributable revaluation surplus remaining in the asset revaluation
reserve relating to land or buildings disposed of, net of any related deferred taxes, is transferred directly
to retained earnings on the derecognition of the relevant asset.
Using the last independent external valuation performed for the year ended 30 June 2023 as a base,
further work was performed to assess the value at balance date. Based on this review, using the QV
House Index, a decrease in land values given the volatile market was observed. However, the overall
impact of the decrease was 1.2%. The change in value was not considered material, therefore no
adjustment was recognised (30 June 2024: an increase in the land value of 2.6% was adopted based on
the QV House Index annual change in prices). There were no other changes to key inputs.
Estimating useful lives and residual values of network assets and buildings
The determination of the appropriate useful life for a particular asset requires management to make
judgements about, amongst other factors, the expected period of service potential of the asset,
the likelihood of the asset becoming obsolete as a result of technological advances, and the likelihood
of Chorus ceasing to use the asset in business operations.
Where an item of network assets or buildings comprises major components having different useful
lives, the components are accounted for as separate items of network assets or buildings.
Where the remaining useful lives or recoverable values have diminished due to technological,
regulatory or market condition changes, depreciation is accelerated. The assets’ residual values, useful
lives, and methods of depreciation are reviewed annually and adjusted prospectively, if appropriate.
Depreciation is charged on a straight-line basis to write down the cost of network assets to their
estimated residual value over their estimated useful life. Estimated useful lives are as follows:
Estimated useful life
Fibre cables20 – 30 years
Ducts, manholes and poles
20 – 50 years
Copper cables10 – 25 years
Cabinets5 – 20 years
Buildings10 – 50 years
Network electronics2 – 25 years
Other2 – 25 years
Other network assets include motor vehicles, test instruments, furniture and fittings, tools, and plant.
An item of network assets and any significant part is derecognised upon disposal or when no future
economic benefits are expected from its use. Where network assets are disposed of, the profit or loss
recognised in the Consolidated income statement is calculated as the difference between the sale
price and the carrying value of the asset.
Non-monetary items that are measured in terms of historical cost in a foreign currency are translated
using the exchange rates as at the dates of the initial transactions.
Land and work in progress are not depreciated. Work in progress is reviewed on a regular basis to
ensure that costs represent future assets.
37 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 1 – Network assets, land and buildings continued
30 June 2025
Fibre
cables
$M
Ducts, manholes,
and poles
$M
Copper
cables
$M
Cabinets
$M
Network
electronics
$M
Right of use
assets
$M
Other
$M
Work in
progress
$M
Land and
buildings
$M
Total
$M
Gross carrying amount
Balance at 1 July 20242,9263,3652,4307651,91025030915937712,491
Additions10195287812713110444
Disposals(1)–(5)–(2)(2)(3)––(13)
Transfers from work in progress–––––––(122)–(122)
Other–––––––(4)–(4)
Balance at 30 June 20253,0263,4602,4277731,98626031316438712,796
Accumulated depreciation–
Balance at 1 July 2024(1,227)(922)(2,322)(560)(1,622)(110)(225)–(2)(6,990)
Depreciation(139)(90)(75)(16)(71)(13)(13)–(3)(420)
Disposals––5–223––12
Balance at 30 June 2025(1,366)(1,012)(2,392)(576)(1,691)(121)(235)–(5)( 7, 3 9 8 )
Net carrying amount1,6602,44835197295139781643825,398
38 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 1 – Network assets, land and buildings continued
30 June 2024
Fibre
cables
$M
Ducts, manholes,
and poles
$M
Copper
cables
$M
Cabinets
$M
Network
electronics
$M
Right of use
assets
$M
Other
$M
Work in
progress
$M
Land and
buildings
$M
Total
$M
Gross carrying amount
Balance at 1 July 20232,7973,2792,42674 81,83224429917735712,159
Additions12987417806129414443
Disposals–(1)––(2)–(2)––(5)
Transfers from work in progress–––––––(116)–(116)
Net revaluations – OCI––––––––77
Other–––––––4(1)3
Balance at 30 June 20242,9263,3652,4307651,91025030915937712,491
Accumulated depreciation
Balance at 1 July 2023(1,092)(842)(2,248)(543)(1,554)(96)(214)––(6,589)
Depreciation(135)(80)(74)(17)(70)(14)(13)–(2)(405)
Disposals––––2–2––4
Balance at 30 June 2024(1,227)(922)(2,322)(560)(1,622)(110)(225)–(2)(6,990)
Net carrying amount1,6992,443108205288140841593755,501
There are no restrictions on Chorus’ network assets or any network assets pledged as securities for
liabilities. Transfers from work in progress are disclosed as additions by asset class in the year they occur.
At 30 June 2025 the contractual commitments for acquisition and construction of the network assets
was $26 million (30 June 2024: $53 million).
Land and buildings at historical cost
If land and buildings were stated on an historical cost basis, the amounts would be as follows:
Year ended 30 June
2025
$M
2024
$M
Land and buildings (at cost)210200
Buildings accumulated depreciation(118)(115)
Net carrying amount9285
Crown funding
Chorus received funding from the Crown to finance the capital expenditure associated with the
development of the UFB network and continues to receive funding for other services. Where funding is
used to construct assets, it is offset against depreciation over the life of the assets constructed.
Refer to note 7 for information on Crown funding.
39 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 1 – Network assets, land and buildings continued
Impairment
The carrying amounts of non-financial assets including network assets, land and buildings, software
and other intangibles, and customer acquisition assets are reviewed at the end of each reporting
period for any indicators of impairment.
If any such indication exists, the recoverable amount of the asset is estimated. An impairment loss is
recognised in earnings whenever the carrying amount of an asset exceeds its estimated recoverable
amount. Should the conditions that gave rise to the impairment loss no longer exist, and the assets
are no longer considered to be impaired, a reversal of an impairment loss would be recognised
immediately in earnings.
The recoverable amount is the greater of an asset’s value in use and fair value less costs to sell. Chorus’
assets do not generate independent cash flows and are therefore assessed from a single cash-
generating unit perspective.
Capitalised interest
Finance costs are capitalised on qualifying items of network assets and software assets at an
annualised rate of 5.65% (30 June 2024: 5.80%). Interest is capitalised over the period required to
complete the assets and prepare them for their intended use. In the current year finance costs totalling
$2 million (30 June 2024: $1 million) have been capitalised against network assets and software assets.
Right of use assets
A right of use asset is recognised on commencement of a lease. The right of use asset is initially
measured at cost, which is made up of the initial lease liability amount adjusted for any lease payments
made at or before the commencement date, plus any initial direct costs incurred and an estimate
of costs to remove the underlying asset or to restore the underlying asset or the site on which it is
located, less any lease incentives received.
The right of use asset is subsequently depreciated using the straight-line method until the assumed
end of the lease term. The right of use asset is periodically adjusted for certain remeasurements of the
lease liability. Estimated useful lives are as follows:
Estimated useful life
Fibre cables8 – 21 years
Ducts, manholes and poles7 – 25 years
Property5 – 25 years
Movements in right of use assets for the period are presented below:
Fibre
cables
$M
Ducts, manholes,
and poles
$M
Property
$M
Total
$M
Balance at 1 July 20236 48 94 148
Additions
–4 1 5
Depreciation charge(1)(4)(8)(13)
Balance at 30 June 20245 48 87 140
Additions7 2312
Depreciation charge
(1)(5)(7)(13)
Balance at 30 June 202511 4583139
Property exchanges
Chorus has leased exchange space and commercial co-location space owned by Spark which is subject
to lease arrangements (included within right of use assets). Chorus in turn leases exchange space and
commercial co-location space owned by Chorus to Spark under an operating lease arrangement.
40 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 2 – Software and other intangible assets
Software and other intangible assets are initially measured at cost. The direct costs associated with the
development of network and business software for internal use are capitalised where project success
is probable and the capitalisation criteria is met. Following initial recognition, software and other
intangible assets are stated at cost less accumulated amortisation and impairment losses. Software
and other intangible assets with a finite life are amortised from the date the asset is ready for use on a
straight-line basis over its estimated useful life which is as follows:
Estimated useful life
Software2–10 years
Other intangibles20 –35 years
Other intangibles mainly consist of land easements.
Where estimated useful lives or recoverable values have diminished due to technological change or
market conditions, amortisation is accelerated.
There are no restrictions on software and other intangible assets, or any intangible assets pledged as
securities for liabilities.
30 June 2025
Software
$M
Other intangibles
$M
Work in progress
$M
Total
$M
Cost
Balance at 1 July 2024
999 6331,038
Additions
50–4999
Transfers from work in progress––(50)(50)
Balance at 30 June 20251,0496321,087
Accumulated amortisation
Balance at 1 July 2024(894)(2)–(896)
Amortisation(51)––(51)
Balance at 30 June 2025(945)(2)–(947)
Net carrying amount104432140
Transfers from work in progress are disclosed as additions by asset class in the year they occur.
30 June 2024
Software
$M
Other intangibles
$M
Work in progress
$M
Total
$M
Cost
Balance at 1 July 2023955 6 28 989
Additions48 –53 101
Disposals(4)––(4)
Transfers from work in progress––(48)(48)
Balance at 30 June 2024999 6 33 1,038
Accumulated amortisation
Balance at 1 July 2023(842)(1)–(843)
Amortisation(56)(1)–(57)
Disposals
4 ––4
Balance at 30 June 2024(894)(2)–(896)
Net carrying amount105 4 33 142
At 30 June 2025 the contractual commitment for acquisition of software and other intangible assets
was $5 million (30 June 2024: $9 million).
41 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 3 – Customer acquisition assets
Customer acquisition costs are incremental costs incurred in acquiring and fulfilling new contracts
with new and existing customers that Chorus expects are recoverable and are capitalised as customer
acquisition assets. These represent various costs including commissions and incentives for customers
to connect to the fibre network. Following initial recognition, customer acquisition assets are stated
at cost less accumulated amortisation and impairment losses. Customer acquisition assets have a
finite life and are amortised from the month that costs are capitalised on a straight-line basis over the
average connection life which is as follows:
Average connection life
New connections and migrations1–4 years
Customer incentives1 year
Customer acquisition assets are amortised to the Consolidated income statement, either as
amortisation expense or against operating revenue, based on the nature of the specific costs capitalised.
New connections
and migrations
$M
Customer
incentives
$M
Total
$M
Balance at 1 July 2023 (net carrying amount)58 2 60
Additions38 4 42
Amortisation to amortisation expense(31)–(31)
Amortisation to operating revenue–(4)(4)
Balance at 30 June 2024 (net carrying amount)652 67
Additions36 541
Amortisation to amortisation expense(33)–(33)
Amortisation to operating revenue–(4)(4)
Balance at 30 June 2025 (net carrying amount)68371
42 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 4 – Debt
Debt is classified as non-current liabilities except for those with maturities less than 12 months from
the reporting date, which are classified as current liabilities. Debt is initially measured at fair value, less
any transaction costs that are directly attributable to the issue of the instruments. Debt is subsequently
measured at amortised cost using the effective interest method. Some borrowings are designated in
fair value hedge relationships, which means that any change in market interest and foreign exchange
rates result in a change in the fair value adjustment on that debt.
The weighted effective interest rate on debt including the effect of derivative financial instruments and
facility fees was 5.39% (30 June 2024: 5.77%).
Due date
2025
$M
2024
$M
Syndicated bank facilities
220 110
Euro medium term notes EUR
Dec 2026563488
Euro medium term notes EURSep 2029973857
Australian medium term notes AUDSep 2030335326
Fixed rate NZD Bonds
Dec 2027200 200
Fixed rate NZD BondsDec 2028519502
Fixed rate NZD BondsDec 2030172160
Capital NotesJune 2031171–
Less: facility fees(15)(17)
Total debt3,1382,626
Current220110
Non-current2,918 2,516
Syndicated bank facilities
As at 30 June 2025 Chorus had a $450 million committed syndicated facility on market standard terms
and conditions (30 June 2024: $450 million). The facility is held with banks that are rated A to AA-,
based on Standard & Poor’s ratings. As at 30 June 2025 $220 million was drawn down (30 June 2024:
$110 million was drawn down).
Medium Term Notes (MTN)
Face valueInterest rate
2025
$M
2024
$M
EUR 300 million0.88%563 488
EUR 500 million3.63%973 857
AUD 300 million5.97%335 326
The following table reconciles MTNs at hedged rates to MTNs carrying value based on spot rates as
reported under NZ IFRS. MTNs at hedged rates is a non-GAAP measure and is not defined by NZ IFRS:
2025
EUR 500
$M
2024
EUR 500
$M
2025
EUR 300
$M
2024
EUR 300
$M
EMTN (at carrying value)
973857563488
Impact of fair value hedge(6)231740
Impact of hedged rates used(147)(60)(66)(14)
EMTN at hedged rates (non-GAAP measure)820820514514
EMTN at fair value1,020 903 569497
2025
AUD 300
$M
2024
AUD 300
$M
AMTN (at carrying value)335 326
Impact of fair value hedge(11)3
Impact of hedged rates used1(4)
AMTN at hedged rates (non-GAAP measure)325 325
AMTN at fair value348339
The fair value of MTNs is calculated based on the present value of future principal and interest cash
flows, discounted at market interest rates at balance date and is determined using Level 2 of the fair
value hierarchy as described in note 20.
43 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 4 – Debt continued
Fixed rate NZD bonds
Due dateInterest rate
2025
$M
2024
$M
Fixed rate NZD Bonds Dec 20271.98%200 200
Fixed rate NZD Bonds Dec 20284.35%519 502
Fixed rate NZD Bonds Dec 20302.51%172160
Total fixed rate NZD Bonds 891862
The fixed rate on the 2030 NZD Bonds has been swapped to a floating rate using interest rate swaps,
creating a fair value hedge which has a fair value of $172 million at balance date (notional amount
$200 million). This hedging relationship was entered into to comply with the Chorus Treasury Policy
which does not allow for greater than 70% of term debt to be subject to fixed interest rates beyond a
three-year time period.
The fixed rate on the 2028 NZD Bonds has been swapped to a floating rate using interest rate swaps,
creating a fair value hedge which has a fair value of $519 million (notional amount $500 million).
This hedging relationship was entered into to fix the rate reset with forward start interest rate swaps on
6 December 2023.
At 30 June 2025, Chorus had $900 million of unsecured, unsubordinated debt securities
(30 June 2024: $900 million).
Capital notes
Due dateInterest rate
2025
$M
2024
$M
Capital notes Jun 20315.90%171–
Total capital notes 171–
Chorus issued $170 million of unsecured, subordinated, redeemable, cumulative, interest-bearing
capital notes on 6 June 2025. The capital notes have a 31-year term, maturing on 6 June 2056. The
notes may be redeemed early from 3 March 2031 which Chorus currently expects to exercise.
The interest rate is fixed at 5.90% for 6 years, after which it will be reset.
The capital notes are subordinate to all other general liabilities of Chorus but rank ahead of
shareholders and the rights of National Infrastructure Funding and Financing Limited in respect of its
subordinated portion of its Crown Funding Debt and Equity securities.
The fixed rate on capital notes has been swapped to a floating rate using interest rate swaps, creating
a fair value hedge which has a fair value of $171 million (notional amount $170 million). This hedging
relationship was entered into to comply with the Chorus Treasury Policy which does not allow for
greater than 70% of term debt to be subject to fixed interest rates beyond a three-year time period.
Schedule of maturities
2025
$M
2024
$M
Current220 110
Due one to two years563–
Due two to three years200488
Due three to four years519200
Due four to five years973502
Due over five years
6781,343
Total due 3,1532,643
Less: facility fees
(15)(17)
3,1382,626
No debt has been secured against assets, however there are financial covenants and event of default
triggers as defined in the various debt agreements. During the current year Chorus complied with the
requirements set out in its financing agreements (30 June 2024: complied).
Refer to note 20 for information on financial risk management.
44 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 4 – Debt continued
Finance expense
2025
$M
2024
$M
Interest on syndicated bank facility12 9
Interest on EMTN71 88
Interest on AMTN21 19
Interest on fixed rate NZD bonds42 38
Interest on capital notes1–
Ineffective portion of changes in fair value of cash flow hedges(4)(3)
Other interest expense
18 25
Capitalised interest(2)(1)
Total finance expense excluding NIFF securities (notional) interest159175
NIFF securities (notional) interest53 47
Total finance expense212222
Other interest expense includes $11 million lease interest expense (30 June 2024: $11 million),
and $7 million of amortisation arising from the difference between fair value and proceeds realised
from the swaps reset (30 June 2024: $7 million).
45 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 5 – Leases
Chorus is a lessee of certain network assets under lease arrangements. For all leases Chorus
recognises assets and liabilities in the Consolidated statement of financial position, except those
determined to be short-term or low value. On inception of a new lease, the lease payable is measured
at the present value of the remaining lease payments, discounted at Chorus’ incremental borrowing
rate at that date. Lease costs are recognised through interest expense over the life of the lease.
The corresponding right of use asset incurs depreciation over the estimated useful life of the asset.
Chorus’ discounted cash flows by category are summarised below:
2025
$M
2024
$M
Fibre cables
11 10
Ducts, manholes and poles
50 53
Property101 108
Total lease payable162 171
Current15 12
Non-current147 159
Extension options
Most leases contain extension options exercisable by Chorus up to one year before the end of the
non-cancellable contract period. Where practicable, Chorus seeks to include extension options in
new leases to provide operational flexibility. The extension options held are exercisable only by Chorus
and not by the lessors. Chorus assesses at lease commencement whether it is reasonably certain the
extension options will be exercised, and where it is reasonably certain, the extension period has been
included in the lease liability calculation. Chorus reassesses whether it is reasonably certain to exercise
the options if there is a significant event or significant change in circumstances within its control.
The amounts recognised in the Consolidated income statement and the Consolidated statement of
cash flows relating to leases are summarised below:
2025
$M
2024
$M
Amounts recognised in Consolidated income statement:
Interest on lease payable11 11
Amounts recognised in Consolidated statement of cash flows:
Principal payments(14)(16)
Lease interest(11)(11)
46 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 6 – National Infrastructure Funding and Financing (NIFF) securities
Ultra-Fast Broadband (UFB)
Chorus received Crown funding to finance construction costs associated with the development of the
UFB network. Funding was received for every premise passed and certified by NIFF.
Funding was received over two phases. Phase one of the build (UFB1) was completed in December
2019 with a total of $924 million of funding received. Phase two (UFB2 and UFB2+) was completed in
December 2022 with a total $411 million of funding received.
In return for funding under both phases, NIFF equity securities and NIFF debt securities are issued.
Under UFB 1 NIFF warrants were also issued.
The NIFF equity and debt securities are recognised initially at fair value plus any directly attributable
transaction costs. Subsequently, they are measured at amortised cost using the effective interest
method. The fair value is derived by discounting the equity securities and debt securities per premises
passed by the effective rate based on market rates. The difference between funding received and the
fair value of the securities is recognised as Crown funding. Over time, the NIFF debt and equity securities
increase to face value and the Crown funding is released against depreciation and reduces to nil.
NIFF debt securities
NIFF debt securities are unsecured, non-interest bearing and carry no voting rights at meetings of
holders of Chorus ordinary shares. Chorus is required to redeem the NIFF debt securities in tranches
from 2025 by repaying the face value to the holder.
The principal amount of NIFF debt securities consists of a senior portion and a subordinated portion.
The senior portion ranks equally with all other unsecured, unsubordinated creditors of Chorus,
and has the benefit of any negative pledge covenant that may be contained in any of Chorus’ debt
arrangements. The subordinated portion ranks below all other Chorus indebtedness but above
ordinary shares of Chorus. The initial value of the senior portion is the present value of the sum
repayable on the NIFF debt securities, and the initial subordinated portion will be the difference
between the issue price of the NIFF debt security and the value of the senior portion.
NIFF equity securities
NIFF equity securities are a class of non-interest-bearing security that carry no right to vote
at meetings of holders of Chorus ordinary shares but entitle the holder to a preferential right
to repayment on liquidation and additional rights that relate to Chorus’ performance under its
construction contract with NIFF.
For UFB1 equity securities, dividends will become payable on a portion of the NIFF equity securities
from 2025 onwards, with the portion of NIFF equity securities that attract dividends increasing over
time. For UFB2 and UFB2+ equity securities, dividends will become payable from 2030.
NIFF equity securities can be redeemed by Chorus at any time by payment of the issue price or issue
of new ordinary shares (at a 5% discount to the 20-day volume weighted average price) to the holder.
In limited circumstances NIFF equity securities may be converted by the holder into voting preference
or ordinary shares.
The NIFF equity securities are required to be disclosed as a liability until the liability component of the
compound instrument expires.
Repayment of NIFF securities
On 30 June 2025, $85 million of NIFF debt Securities and $85 million of NIFF equity securities were repaid.
47 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 6 – National Infrastructure Funding and Financing (NIFF) securities continued
NIFF warrants
Under UFB 1 Chorus issued warrants to NIFF for nil consideration along with each tranche of NIFF equity
securities. Each NIFF warrant gives NIFF the right, on a specified exercise date, to purchase at a set
strike price a Chorus share to be issued by Chorus. The strike price for a NIFF warrant is based on a total
shareholder return of 16% per annum on Chorus shares over the period December 2011 to June 2036.
At 30 June 2025, Chorus had issued a total 9,903,147 warrants which had a fair value and carrying
value that approximated zero (30 June 2024: 16,407,227 warrants issued). The number of fibre
connections made by 30 June 2025 impacts the number of warrants that could be exercised.
At 30 June 2025, the component parts of NIFF debt and equity instruments, including notional
interest, were:
20252024
NIFF debt
securities
$M
NIFF equity
securities
$M
Total NIFF
securities
$M
NIFF debt
securities
$M
NIFF equity
securities
$M
Total NIFF
securities
$M
Fair value on initial recognition
Balance at 1 July
228 250 478 228 250 478
Repayments of securities at fair value(85)(85)(170)–––
Balance at 30 June143165308228 250 478
Accumulated notional interest
Balance at 1 July11515126696 123 219
Notional interest22315319 28 47
Balance at 30 June137182319115 151 266
Total NIFF securities280347627343 401 74 4
Current–––8179160
Non-current280347627262322584
NIFF at fair value303395698351 444 795
Key assumptions in calculations on initial recognition
On initial recognition, a discount rate is used for the NIFF debt securities. No NIFF debt securities were
issued in the year (30 June 2024: no NIFF debt securities were issued). The discount rate was used
for the NIFF equity securities and to discount the expected cash flows, based on the NZ swap curve.
The swap rates were adjusted for Chorus specific credit spreads (based on market observed credit
spreads for debt issued with similar credit ratings and tenure). The discount rate on the NIFF equity
securities is capped at Chorus’ estimated cost of (ordinary) equity.
48 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 7 – Crown funding
Funding from the Crown is recognised at fair value where there is reasonable assurance that the
funding is receivable and all attached conditions will be complied with. Crown funding is then
recognised in earnings as a reduction to depreciation expense on a systematic basis over the useful life
of the asset the funding was used to construct.
20252024
UFB
$M
WCSNB
$M
RBI
$M
Other
$M
Total
$M
UFB
$M
WCSNB
$M
RBI
$M
Other
$M
Total
$M
Fair value on initial recognition
Balance at 1 July86050242201,17286042242161,160
Additional funding recognised at fair value–––44–8–412
Balance at 30 June86050242241,17686050242201,172
Accumulated amortisation of funding
Balance at 1 July(153)(2)(77)(11)(243)(132)(1)(69)(10)(212)
Amortisation(20)(2)(7)(1)(30)(21)(1)(8)(1)(31)
Balance at 30 June(173)(4)(84)(12)(273)(153)(2)(77)(11)(243)
Total Crown funding 6874615812903707481659929
Current2828
Non-current875901
Crown funding largely comprises project-related government funding for the Ultra-Fast Broadband
(UFB) build, West Coast Southland Network Build (WCSNB), and Rural Broadband Initiative (RBI) projects.
49 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 8 – Segmental reporting
An operating segment is a component of an entity that engages in business activities from which it
may earn revenues and incur expenses and for which operating results are regularly reviewed by the
entity’s chief operating decision maker and for which discrete financial information is available.
Chorus’ Chief Executive Officer (CEO) has been identified as the chief operating decision maker for the
purpose of segmental reporting.
Chorus has determined that it operates in one segment providing nationwide fixed line
communications infrastructure. The determination is based on the reports reviewed by the CEO in
assessing performance, allocating resources and making strategic decisions.
All of Chorus’ operations are provided in New Zealand, therefore no geographic information is provided.
Three Chorus customers met the reporting threshold of 10 percent of Chorus’ operating revenue in
the year to 30 June 2025. The total revenue for the year ended 30 June 2025 from these customers
was $363 million (30 June 2024: $327 million), $190 million (30 June 2024: $193 million) and
$228 million (30 June 2024: $219 million).
50 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 9 – Operating revenue
Revenue is measured based on the consideration specified in a contract with a customer and excludes
amounts collected on behalf of third parties. Chorus recognises revenue when it transfers control of a
product or service to a customer and cash collection is considered probable. Revenue is presented net
of rebates and customer incentives.
Chorus services provided to
customers
Nature, performance obligation and timing of revenue
Fibre and copper connectionsProviding access to the Chorus fixed lines network to enable
connections to the internet. Chorus recognises revenue as it
provides this service to its customers at a point in time. Unbilled
revenues from the billing cycle date to the end of each month are
recognised as revenue during the month the service is provided.
Revenue is deferred in respect of the portion of fixed monthly
charges that have been billed in advance.
Value added network servicesProviding enhanced access to the Chorus fixed line network
to enable internet access, through backhaul and handover link
services to connect across wider areas and to higher quality
levels. Recognition is the same as described for fibre and copper
connections above.
InfrastructureProviding physical storage and site-sharing rental services for
co-location of third party or shared assets. This is billed and
recognised on a monthly basis, based on a point in time.
Field servicesProviding services in the field to protect, strengthen, and increase
the available network – for example, installation services, wiring
and consultation services. This is billed and recognised as the
service is provided over time. Revenue from installation of
connections is recognised upon completion of the connection.
Revenue by service
2025
$M
2024
$M
Fibre broadband (GPON)745 697
Fibre premium (P2P)6469
Copper based broadband5683
Copper based voice1728
Data services copper23
Field services products
6467
Infrastructure
3533
Value added network services
2626
Other54
Total operating revenue1,0141,010
Amounts collected on behalf of third parties
Revenue above is exclusive of amounts collected on behalf of, and paid to third parties, which totalled
$6 million in the year (30 June 2024: $13 million). Any amounts collected but not yet passed to the
third party are recognised within trade and other payables.
51 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 10 – Operating expenses
2025
$M
2024
$M
Labour85 80
Network maintenance
4753
Information technology costs
4044
Other network costs37 37
Electricity22 22
Property maintenance14 14
Rent and rates13 13
Advertising1211
Regulatory levies119
Consultants96
Insurance65
Provisioning1 1
Other
1215
Total operating expenses309310
Labour
Labour of $85 million (30 June 2024: $80 million) represents employee costs which are not capitalised.
Included within labour costs is $5 million of redundancy costs incurred as part of a restructuring
programme undertaken during the year.
Pension contributions
Included in labour costs are payments to the New Zealand Government Superannuation Fund of
$197,000 (30 June 2024: $226,000) and contributions to KiwiSaver of $3.2 million (30 June 2024:
$3.1 million). At 30 June 2025 there were 8 employees in New Zealand Government Superannuation
Fund (30 June 2024: 10 employees) and 712 employees in KiwiSaver (30 June 2024: 765 employees).
Chorus has no other obligations to provide pension benefits in respect of employees.
Charitable and political donations
Other costs include charitable donations of $253,000 towards digital inclusion and health initiatives
(30 June 2024: $771,000 towards digital inclusion and health initiatives). Chorus has not made any
political donations (30 June 2024: nil).
Auditor remuneration
Included in other expenses are fees paid to auditors:
2025
$000’s
2024
$000’s
Audit and review of statutory financial statements636 644
Regulatory audit and assurance work
8
504 645
Other services
9
32–
Total other services536 645
Total fees paid to the auditor1,172 1,289
8 Regulatory audit and assurance work includes $75,000 of assurance fees for climate related disclosures and
$410,000 in relation to fibre regulation (30 June 2024: regulatory audit and assurance work includes $72,000 of
assurance fees for climate related disclosures and $555,000 in relation to fibre regulation).
9 Other services relate to risk-related workshop facilitation.
52 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 11 – Trade and other receivables
Trade and other receivables are initially recognised at the fair value of the amounts to be received,
plus transaction costs (if any). They are subsequently measured at amortised cost (using the effective
interest method) less impairment losses.
2025
$M
2024
$M
Trade receivables
95 100
Other receivables5248
Prepayments1210
Trade and other receivables159158
Current152154
Non-current74
Included within other receivables is $44 million of interest receivable (30 June 2024: $43 million).
Trade receivables are non-interest bearing and are generally on terms of 20 working days or less.
Chorus applies the simplified approach in providing for expected credit losses prescribed by NZ
IFRS 9, which permits the use of the lifetime expected credit loss provision for all trade receivables.
The provision for impairment losses are either individually or collectively assessed based on number
of days overdue. Chorus takes into account the historical loss experience and incorporates forward
looking information and relevant macroeconomic factors.
Chorus maintains a provision for impairment losses. There have been no significant individual
impairment amounts recognised as an expense during the period. Trade receivables are net of
allowances for disputed balances with customers.
The ageing profile of trade receivables is as follows:
2025
$M
2024
$M
Not past due91 90
Past due 1 – 30 days2 8
Past due 31 – 60 days1 2
Past due 61 – 90 days1–
95 100
Chorus has a concentrated customer base consisting predominantly of a small number of retail service
providers. The concentrated customer base heightens the risk that a dispute with a customer, or a
customer’s failure to pay for services, will have a material adverse effect on the collectability of receivables.
Any disputes arising that may affect the relationship between the parties will be raised by relationship
managers and follow a dispute resolution process. Chorus has $4 million of accounts receivable
that are past due but not impaired (30 June 2024: $10 million). The carrying value of trade and other
receivables approximates the fair value. The maximum credit exposure is limited to the carrying value
of trade and other receivables.
53 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 12 – Trade and other payables
Trade and other payables are initially recognised at fair value less transaction costs (if any). They are
subsequently measured at amortised cost using the effective interest method. Trade and other
payables are non-interest bearing and are normally settled within 30-day terms. The carrying value of
trade and other payables approximates their fair values.
2025
$M
2024
$M
Trade payables51 48
Operating expenditure accruals
7674
Capital expenditure accruals
2015
Personnel accruals1920
Revenue billed in advance8486
Trade and other payables250243
Current239230
Non-current1113
Note 13 – Commitments
Capital expenditure
Refer to note 1 and note 2 for details of capital expenditure commitments.
Lease commitments
Refer to note 5 for details of lease commitments.
54 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 14 – Taxation
Income tax expense
Income tax expense for the current year comprises current and deferred tax, and is recognised in the
Consolidated income statement, except to the extent it relates to items recognised in the Consolidated
statement of comprehensive income or directly in equity.
2025
$M
2024
$M
Recognised in Consolidated income statement
Net earnings before tax21 21
Tax at 28%6 6
Tax effect of adjustments
Non-deductible expenses and income not subject to tax99
Adjustments in respect of prior periods2–
Deferred tax impact from reversal of depreciation on buildings–15
Tax expense recognised in Consolidated income statement1730
Comprising:
Current tax expense / (benefit)
– Current year17 12
– Adjustments in respect of prior periods–1
Deferred tax expense
– Adjustments in respect of prior periods2 –
– Depreciation, provisions, accruals, leases & other(2) 17
17 30
Recognised in other comprehensive income
Net movement in hedging related reserves(22) (6)
Tax expense recognised in other comprehensive income(22) (6)
Deferred tax
Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets
and liabilities for financial reporting purposes and the amount used for taxation purposes. The amount
of the deferred tax is based on the expected manner of realisation of the carrying amount of assets
and liabilities, using the tax rates enacted or substantially enacted at reporting year end. A deferred tax
asset is recognised only to the extent it is probable it will be utilised.
The movement in the deferred tax assets and liabilities for the period, is presented below.
Deferred tax liability / (asset)
Changes
in other
reserves
$M
Lease
payable
$M
Fixed &
intangible
assets
$M
Other
$M
Unused
tax
credits
$M
Total
deferred
tax liability
$M
Balance at 1 July 202324(49)36748(27)363
Recognised in the Consolidated statement of
financial position
––––1212
Recognised in Consolidated income statement–31(2)–2
Recognised in Consolidated statement of
comprehensive income
(6)––––(6)
Building life reassessment––15––15
Balance at 30 June 202418(46)38346(15)386
Balance at 1 July 202418(46)38346(15)386
Recognised in the Consolidated statement of
financial position
––––1515
Recognised in Consolidated income statement–2(6)3–(1)
Recognised in Consolidated statement of
comprehensive income
(22)––––(22)
Balance at 30 June 2025(4)(44)37749–378
Imputation credits
Chorus has imputation credits available as at 30 June 2025 of $3.9 million (30 June 2024: $268,000).
The account balance was positive as at 31 March 2025 and 31 March 2024.
55 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 15 – Cash, call deposits, and cash overdraft
Cash and call deposits are held with bank and financial institution counterparties rated at a minimum
of A, based on rating agency Standard & Poor’s ratings.
There are no cash or call deposit balances held that are not available for use. Chorus has a $10 million
overdraft facility which is used in the normal course of operations.
The carrying values of cash and call deposits approximate their fair values. The maximum credit
exposure is limited to the carrying value of cash and call deposits.
Cash and call deposits denominated in foreign currencies are retranslated into New Zealand dollars at
the spot rate of exchange at the reporting date. All differences arising on settlement or translation of
monetary items are taken to the Consolidated income statement.
Cash flow
Cash flows from derivatives in cash flow and fair value hedge relationships are recognised in the
Consolidated statement of cash flows in the same category as the hedged item.
For the purposes of the Consolidated statement of cash flows, cash is considered to be cash on hand,
in banks and cash equivalents, including bank overdrafts and highly liquid investments that are readily
convertible to known amounts of cash which are subject to an insignificant risk of changes in values.
56 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 16 – Equity
Share capital
Movements in Chorus Limited’s issued ordinary shares were as follows:
2025
Number of shares
(millions)
2024
Number of shares
(millions)
Balance 1 July 434 435
Share buyback–(1)
Balance at 30 June 434 434
Chorus Limited has 433,887,294 fully paid ordinary shares (30 June 2024: 433,887,294). The issued
shares have no par value. The holders of ordinary shares are entitled to receive dividends as declared
and are entitled to one vote per share at meetings of Chorus Limited. Under Chorus Limited’s
constitution, Crown approval is required if a shareholder wishes to have a holding of 10% or more of
Chorus Limited’s ordinary shares, or if a shareholder who is not a New Zealand national wishes to have
a holding of 49.9% or more of ordinary shares.
Chorus Limited issues securities to NIFF based on the number of premises passed. NIFF securities are
a class of security that carry no right to vote at meetings of holders of Chorus Limited ordinary shares
but carry a preference on liquidation. Refer to note 6 for additional information on NIFF securities.
Should Chorus Limited return capital to shareholders, any return of capital that arose on demerger
may be taxable as Chorus Limited had zero available subscribed capital on demerger.
Dividends
On 8 October 2024 and 15 April 2025, dividends of 28.5 cents per share and 23 cents per share
respectively were paid to shareholders. These two dividend payments totalled $223 million
(30 June 2024: 44.5 cents, $193 million).
No dividend reinvestment plan was available in the year ended 30 June 2025 (30 June 2024: no
dividend reinvestment plan was available).
Share buyback
In February 2022, Chorus commenced an on-market share buyback programme. The programme
purchased $150 million of shares with shares being acquired through the NZX and ASX. As at
30 June 2025, no shares had been repurchased as the programme ended on 30 September 2023
(30 June 2024: 18,986,306 shares had been repurchased from the market for a total of $150 million).
Long-term performance share scheme
Chorus operates a long-term performance share scheme for selected key management personnel
under which key senior management are issued share-rights.
The scheme is equity settled and treated as an option plan for accounting purposes. Each tranche
of each grant is valued separately. The absolute performance hurdle is valued using Monte Carlo
simulations.
The combined option cost for the year ended 30 June 2025 of $403,000 has been recognised in the
Consolidated income statement (30 June 2024: $290,000).
Reserves
Refer to note 19 for information on the cash flow hedge reserve and cost of hedging reserve.
57 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 17 – Earnings per share
The calculation of basic earnings per share at 30 June 2025 is based on the net earnings for the year of
$4 million (30 June 2024: net losses of $9 million), and a weighted average number of ordinary shares
outstanding during the period of 435 million (30 June 2024: 435 million), calculated as follows:
20252024
Basic earnings per share
Net earnings / (loss) attributable to ordinary shareholders ($ millions)4 (9)
Denominator – weighted average number of ordinary shares (millions)435 435
Basic earnings per share (dollars)0.01 (0.02)
Diluted earnings per share
Net earnings / (loss) attributable to ordinary shareholders ($ millions)4 (9)
Weighted average number of ordinary shares (millions)435 435
Ordinary shares required to settle NIFF equity securities (millions)96 108
Ordinary shares required to settle NIFF warrants (millions)10 16
Denominator – diluted weighted average number of shares (millions)541 559
Diluted earnings per share (dollars)0.01 (0.02)
The number of ordinary shares that would have been required to settle all NIFF equity securities and NIFF
warrants on issue at 30 June has been used for the purposes of the diluted earnings per share calculation.
58 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 18 – Related parties
Subsidiaries
The financial statements include Chorus Limited and it subsidiaries as listed below:
Name of entityLocation2025 ownership2024 ownership
Chorus New Zealand LimitedNew Zealand100%100%
All day-to-day operations of the business occur within Chorus New Zealand Limited including the
building and maintenance of the network, sales and marketing, and the supporting corporate function.
Transactions with related parties
Key management personnel are defined as those persons having authority and responsibility for
planning, directing, and controlling the activities of the Group, directly or indirectly, and include
the Directors, the Chief Executive, and his direct reports. Certain key management personnel have
interests in a number of companies that Chorus has transactions within the normal course of business.
Key management personnel compensation
2025
$000’s
2024
$000’s
Short term employee benefits10,201 8,203
Termination benefits296 1,075
10,497 9,278
2025
$000’s
2024
$000’s
Directors’ fees1,084 1,085
The performance hurdles were not met for the long-term performance share scheme and there were
no share-based payments made in the period ended 30 June 2025.
Refer to note 16 for details of long-term incentives.
59 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 19 – Derivatives and hedge accounting
Chorus uses derivative financial instruments to reduce its exposure to fluctuations in foreign currency
exchange rates, interest rates and the spot price of electricity. The use of hedging instruments is
governed by the Treasury Policy approved by the Board. Derivatives are held at fair value with an
adjustment made for credit risk in accordance with NZ IFRS 9: Financial Instruments. The derivatives
are considered Level 2 investments as defined in note 20.
Treatment of any fair value gains or losses depends on whether the derivative is designated as a
hedging instrument. If the derivative is not designated as a hedging instrument, the remeasurement
gain or loss is recognised immediately in the Consolidated income statement.
Hedge accounting
Chorus designates derivatives held for hedging as either:
—Cash flow hedges (of highly probable forecast transactions); or
—Fair value hedges (of the fair value of recognised assets or liabilities or firm commitments).
At inception each hedge relationship is formalised in hedge documentation.
Derivatives in hedge relationships are designated based on a 1:1 hedge ratio. In these hedge
relationships the main source of ineffectiveness is the effect of the credit risk on the fair value of the
derivatives, which is not reflected in the change in the fair value of the hedged item attributable to
changes in foreign exchange and interest rates.
Hedge accounting is discontinued when the hedge instrument expires or is sold, terminated, exercised,
or no longer qualifies for hedge accounting. On discontinuation, any cumulative gain or loss previously
recognised in Other comprehensive income is recognised in the Consolidated income statement either at
the same time as the forecast transaction, or immediately if the transaction is no longer expected to occur.
Cash flow hedges
Under a cash flow hedge, the effective portion of gains or losses from remeasuring the fair value of the
hedging instrument is recognised in Other comprehensive income and accumulated in the cash flow hedge
reserve. Accumulated gains or losses are subsequently transferred to the Consolidated income statement
when the hedged item affects the Income statement, or when the hedged item is a forecast transaction that
is no longer expected to occur. Alternatively, when the hedged item results in a non-financial asset or liability,
the accumulated gains and losses are included in the initial measurement of the cost of the asset or liability.
Differences in the hedged values will flow to finance expense in the Income statement over the life
of the derivatives as ineffectiveness. Neither the magnitude or direction of these differences can be
predicted as they are influenced by external market factors. In the current year, ineffectiveness was
credit $4 million across the hedge relationships (30 June 2024: credit $3 million). Refer to note 4.
As long as the existing cash flow hedge relationships remain effective, any future gains or losses will be
processed through the hedge equity reserves.
A reconciliation of movements in the cash flow hedge reserve is outlined below:
2025
$M
2024
$M
Balance at 1 July
6571
Changes in cash flow hedges
(85) (16)
Amortisation of de-designated cash flow hedges transferred to Income
statement
6 7
Tax expense 22 3
Closing balance at 30 June 8 65
Fair value hedges
Under a fair value hedge, the hedged item is revalued at fair value in respect of the hedged risk.
This revaluation is recognised in the Consolidated income statement to offset the mark-to-market
revaluation of the hedging derivative, except for any adjustment on the hedging derivative relating to
credit risk.
Once hedging is discontinued, the fair value adjustment to the carrying amount of the hedged item
arising from the hedged risk is amortised through the Income statement from that date through to
maturity of the hedged item. If the hedged item is derecognised any corresponding fair value hedge
adjustment is immediately recognised in the Consolidated income statement.
To hedge the interest rate risk and foreign currency risk on the EUR EMTNs, Chorus uses cross
currency interest rate swaps. For hedge accounting purposes, these swaps were aggregated and
designated as two cash flow hedges and a fair value hedge. Chorus hedges the EUR EMTNs for Euro
fixed rate interest to Euro floating rate interest via a fair value hedge. In this case, the change in the fair
value of the hedged risk is also attributed to the carrying value of the EMTNs (refer to note 4).
To hedge the interest rate risk and foreign currency risk on the AUD AMTNs, Chorus uses cross
currency interest rate swaps. For hedge accounting purposes, these swaps were aggregated and
designated as two cash flow hedges and a fair value hedge. Chorus hedges a portion of the AUD
AMTNs for AUD fixed rate interest to AUD floating rate interest via a fair value hedge. In this case,
the change in the fair value of the hedged risk is also attributed to the carrying value of the AMTNs
(refer to note 4).
60 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 19 – Derivatives and hedge accounting continued
Cost of hedging
The cost of hedging reserve captures changes in the fair value of the cost to convert foreign currency
to NZD of Chorus’ cross currency interest rate swaps on the EUR EMTNs and AUD AMTN, and the time
value of the interest rate collar.
A reconciliation of movements in the cost of hedging reserve is outlined below:
2025
$M
2024
$M
Balance at 1 July(15) (6)
Change in currency basis spreads (when excluded from the designation)
3(13)
Tax (benefit) / expense
(1)4
Closing balance at 30 June(13) (15)
Derivatives
Interest rate swaps
As at 30 June 2025 Chorus holds all interest rate swaps in designated hedging relationships.
All interest rate swaps which are designated as cash flow hedges are held in effective hedging
relationships and their unrealised gains or losses are recognised in the cash flow hedge reserve.
Chorus has also entered into six interest rate swaps which are designated as fair value hedges.
They have a combined face value $870 million and were entered in conjunction with the 10-year NZD
bonds issued on 6 December 2018 and 2 December 2020, and capital notes issued on 6 June 2025,
with the intention of swapping the interest exposure from a fixed to a floating rate.
Interest rate collar
During the year ended 30 June 2025, Chorus entered into an interest rate collar hedging the variable
interest rate exposure by setting a cap and floor rate.
The interest rate collar is designated as a cash flow hedge held in effective hedging relationships and the
unrealised gains or losses related to the intrinsic value are recognised in the cash flow hedge reserve.
The time value is excluded from the hedge relationship and is accounted for as the cost of hedging.
Restructured interest rate swaps
Three interest rate swaps have been restructured: two in December 2018 and one in February 2020.
The two December 2018 restructured interest rate swaps have a combined face value of $500 million
and were reset in conjunction with the resettable NZD fixed rate bond issued in December 2018 to
hedge interest rate exposure from December 2023. As part of the restructure the original hedge
relationship was discontinued and on termination there was a net present value of $14 million
recognised in the cash flow hedge reserve. This amount was held in the cash flow hedge reserve as
the hedged item still exists and is amortised over the original hedge period. The unamortised balance
of the original fair values at 30 June 2025 is is debit $2 million (30 June 2024: debit $4 million).
The interest rate swap restructured in February 2020 had a face value of $200 million and was reset
to be in conjunction with the EUR 300 million EMTN issued in December 2019 to hedge interest rate
exposure from April 2020. The original hedge relationship was discontinued and on termination had a
net present value of $27 million. This amount was held in the cash flow hedge reserve as the hedged
item still exists and will be amortised over the original hedge period. The unamortised balance of the
original fair values at 30 June 2025 was debit $3 million (30 June 2024: debit $8 million).
Cross currency interest rate swaps
Chorus enters into cross currency interest rate swaps to hedge the foreign currency and foreign
interest rate risks on the EUR and AUD MTNs. Using the cross currency interest rate swaps, Chorus will
pay New Zealand Dollar floating interest rates and receive EUR or AUD nominated fixed interest with
coupon payments matching the underlying notes.
Chorus continues to hold cross currency interest rate swaps in relation to the EMTN EUR 300 million
issued in December 2019, EMTN EUR 500 million issued in September 2022, and AMTN AUD
300 million issued in September 2023. This is unchanged in the current year.
Chorus designated the MTNs and cross currency interest rate swaps into three-part hedging
relationships for each issue:
—a fair value hedge of EUR or AUD benchmark interest rates,
—a cash flow hedge of margin, and
—a cash flow hedge of the principal exchange.
61 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 19 – Derivatives and hedge accounting continued
Under the cross currency swaps Chorus will pay and receive the following on maturity:
Maturity
Principal – receive leg
(EUR M)
Principal – receive leg
(AUD M)
Principal – pay leg
($M)
EUR EMTN 300 Dec 2026300 –514
EUR EMTN 500
Sep 2029500 –820
AUD AMTN 300Sep 2030–300 325
Hedging instruments used (pre-tax):
Life to date values as at
30 June 2025
Year to date values recognised during the year ended
30 June 2025
Carrying amount of the
hedging instrumentHedge effectiveness in reserves
Hedge
effectiveness
Hedge
ineffectiveness
Currency
Maturity
yearsAverage rate
Nominal
amount of
the hedging
instrument
$M
Assets
$M
Liabilities
$M
Change in
value used for
calculating
hedge
ineffectiveness
$M
Cost of
hedging
reserve
$M
Cash flow
hedge (OCI)
$M
Cash flow
hedge
reclassified to
the Income
statement
$M
Fair value
hedge
recognised in
the Income
statement
$M
Recognised
in the Income
statement
$M
Cash flow hedges
Interest rate swaps (including forward starting)NZD1 – 72.62%1,36429(13)16–(53)–––
Restructured interest rate swaps 2018 (forward starting)NZD34.41%500–(17)(1)–(19)2––
Restructured interest rate swap 2020 NZD13.35%200–(1)27–(11)4–4
Forward exchange rate contractsNZD:USD1 – 20.614868––––(1)–––
Electricity futuresNZD1 – 4NANA–(2)––(3)–––
Fair value hedges
Interest rate swapsNZD3 – 6Floating87020(27)(7)–––32(1)
Fair value and cash flow hedges
Cross currency interest rate swapsNZD:EUR2Floating51445–48(3)53(52)23–
Cross currency interest rate swapsNZD:EUR5Floating820136–152(16)90(87)29–
Cross currency interest rate swapsNZD:AUD6Floating3259–10(1)(6)514–
Total hedged derivatives4,661239(60)245(20)50(128)983
Current1–
Non-current238(60)
62 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 19 – Derivatives and hedge accounting continued
Life to date values as at
30 June 2024
Year to date values recognised during the year ended
30 June 2024
Carrying amount of the hedging
instrumentHedge effectiveness in reserves
Hedge
effectiveness
Hedge
ineffectiveness
Currency
Maturity
yearsAverage rate
Nominal
amount of
the hedging
instrument
$M
Assets
$M
Liabilities
$M
Change in
value used for
calculating
hedge
ineffectiveness
$M
Cost of
hedging
reserve
$M
Cash flow
hedge (OCI)
$M
Cash flow
hedge
reclassified to
the Income
statement
$M
Fair value
hedge
recognised in
the Income
statement
$M
Recognised
in the Income
statement
$M
Cash flow hedges
Interest rate swaps (including forward starting)
NZD2 – 62.42%1,11469–69–(20)–––
Restructured interest rate swaps 2018 (forward starting)
NZD54.41%5001–18–(1)2––
Restructured interest rate swap 2020
NZD33.35%2007–34–(7)4–4
Forward exchange rate contractsNZD:USD1 – 20.6160411–1–1(1)––
Electricity futures
NZD1 – 2NANA––––2–––
Fair value hedges
Interest rate swapsNZD4 – 7Floating7002(39)(37)–––8–
Fair value and cash flow hedges
Cross currency interest rate swapsNZD:EURNAFloating–––––(44)444–
Cross currency interest rate swapsNZD:EUR3Floating514–(33)(29)(5)(6)622–
Cross currency interest rate NZD:EUR6Floating82018–34(15)(5)1015(1)
Cross currency interest rate swapsNZD:AUD7Floating3251–2(1)4(3)(3)–
Total hedged derivatives4,21499(72)92(21)(76)62463
Current1–
Non-current98(72)
All hedging instruments can be found in the derivative financial assets and liabilities within the
Consolidated statement of financial position. Items taken to the Consolidated income statement have
been recognised in finance expenses (refer note 4).
Credit risk associated with derivative financial instruments is managed by ensuring that transactions are
executed with counterparties with high quality credit ratings along with credit exposure limits for different
credit classes. The counterparty credit risk is monitored and reviewed by the Board on a regular basis.
63 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 20 – Financial risk management
Chorus’ activities expose it to a variety of financial risks, including market risk (currency risk, electricity
price risk and interest rate risk) credit risk and liquidity risk. Financial risk management for currency and
interest rate risk is carried out by the treasury function under policies approved by the Board. Chorus’
Treasury Policy, approved by the Board, provides the basis for overall financial risk management.
Chorus uses derivatives to hedge its financial risk exposures and does not hold or issue derivative
financial instruments for trading purposes. The risk associated with these transactions is the cost of
replacing these agreements at the current market rates in the event of default by a counterparty.
64 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 20 – Financial risk management continued
A summary of the financial risks that impact Chorus, how they arise and how they are managed is
presented below:
Nature and exposure to ChorusHow the risk is managed
Market risk
Electricity price risk
Chorus is exposed to electricity price volatility through the purchase of electricity at
spot prices.
Chorus has entered into fixed electricity futures contracts to reduce the exposure to electricity spot price movements.
These contracts are designated as cash flow hedge relationships. A 10% increase or decrease in the spot price of electricity,
with all other variables held constant, would have minimal impact on profit and equity reserves of Chorus.
Currency risk
Chorus’ exposure to foreign currency fluctuations predominantly arises from foreign
currency debt and future commitments to purchase foreign currency denominated
assets. The primary objective in managing foreign currency risk is to protect against
the risk that Chorus’ assets, liabilities and financial performance will fluctuate due to
changes in foreign currency exchange rates.
Chorus has EUR 800 million and AUD 300 million foreign currency debt in the form
of MTNs.
Chorus enters into forward foreign exchange contracts and cross currency interest rate swaps to manage the foreign
exchange exposure.
The EUR and AUD MTNs have in place cross currency interest rate swaps under which Chorus receives principal and
fixed coupon payments in EUR and AUD for principal and floating NZD interest payments. The exchange gain or loss
resulting from the translation of MTNs denominated in foreign currency to NZD is recognised in the income statement.
The movement is offset by the translation of the principal value of the related cross currency interest rate swap.
As at 30 June 2025, Chorus did not have any significant unhedged exposure to currency risk (30 June 2024: no significant
unhedged exposure to currency risk). A 10% increase or decrease in the exchange rate, with all other variables held
constant, would have minimal impact on profit and equity reserves of Chorus.
Interest rate risk
Chorus is exposed to interest rate risk arising from the cross currency interest rate
swaps converting the foreign debt into a floating rate NZD obligation as well as loans
under the syndicated bank facility which are subject to floating interest rates. Chorus
is also exposed to changes in the fair value of the fixed interest 2030 and 2028 NZD
Bond due to fluctuations in the benchmark interest rate.
Where appropriate, Chorus aims to reduce the uncertainty of changes in interest rates by entering into interest rate
swaps to fix the effective interest rate to minimise the cost of net debt and manage the impact of interest rate volatility on
earnings. The interest rate risk on a portion of the EUR and AUD cross currency interest rate swaps has been hedged using
interest rate swaps. Refer to note 19 for further information.
Other risks
Credit risk
In the normal course of business, Chorus incurs counterparty credit risk from
financial instruments, including cash, trade and other receivables, and derivative
financial instruments.
Credit risk is managed by entering into contracts with creditworthy financial institutions.
Refer to individual notes for additional information on credit risk.
Chorus has certain derivative transactions that are subject to bilateral credit support agreements that require Chorus or the
counterparty to post collateral to support the value of certain derivatives. As at 30 June 2025, no collateral was posted.
Liquidity risk
Liquidity risk is the risk that Chorus will encounter difficulty raising liquid funds to
meet commitments as they fall due or foregoing investment opportunities, resulting
in defaults or excessive debt costs. Prudent liquidity risk management implies
maintaining sufficient cash and the ability to meet its financial obligations.
Chorus manages liquidity risk by ensuring sufficient access to committed facilities, continuous cash flow monitoring and
maintaining prudent levels of short-term debt maturities.
65 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 20 – Financial risk management continued
Interest rate risk
Analysis of Chorus’ interest rate repricing (before tax) is outlined below:
30 June 2025
Within 1
Year
$M
1 – 2 Years
$M
2 – 3 Years
$M
3 – 4 Years
$M
4 – 5 Years
$M
Greater
than
5 years
$M
Total
$M
Floating rate
Debt (after hedging)545 –––––545
Fixed rate
Debt (after hedging)220 –514 2001,3206952,949
NIFF securities––––152475627
765–5142001,4721,1704,121
30 June 2024
Floating rate
Debt (after hedging)545 –––––545
Fixed rate
Debt (after hedging)110 ––514 200 1,3002,124
NIFF securities160 ––––58474 4
815––5142001,8843,413
Interest rate sensitivity analysis
A reasonably possible change of 100 basis points in interest rates at the reporting date would have
increased / (decreased) equity and profit or loss by the amounts shown below. This analysis assumes
that all other variables, in particular foreign currency exchange rates, remain constant.
2025
$M
Profit / (loss)
2025
$M
Equity (increase) /
decrease
2024
$M
Profit / (loss)
2024
$M
Equity (increase) /
decrease
100 basis point increase119 124
100 basis point decrease(1)(20) (1) (26)
Credit risk
The maximum exposure to credit risk at the reporting date was as follows:
Note
2025
$M
2024
$M
Cash and call deposits1581 45
Trade and other receivables11159 158
Derivative financial instruments19239 99
Maximum exposure to credit risk 479302
Refer to individual notes for additional information on credit risk.
66 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 20 – Financial risk management continued
Liquidity risk
Chorus manages liquidity risk by ensuring sufficient access to committed facilities, continuous cash
flow monitoring and maintaining prudent levels of short-term debt maturities. As at 30 June 2025
Chorus has a net current liability position of $271 million (30 June 2024: net current liability position
of $340 million). Chorus has access to an undrawn committed facility of $230 million (30 June 2024:
$340 million) which provides significant liquidity support. While this facility doesn’t fully offset the
current liability position, Chorus has detailed cash flow forecasts that incorporate expected operating
cash flows, planned capital expenditure and financing activities. For the year ended 30 June 2025,
Chorus expects free cash flows to remain positive for the foreseeable future. Given this ongoing cash
generation, combined with available facilities, Chorus is satisfied it will have sufficient liquidity to meet
its obligations as they fall due.
The gross (inflows) / outflows of derivative financial liabilities disclosed in the table below represent the
contractual undiscounted cash flows relating to derivative financial liabilities held for risk management
purposes and which are usually not closed out prior to contractual maturity. The disclosure shows net
cash flow amounts for derivatives that are net cash settled and gross cash inflow and outflow amounts
for derivatives that have simultaneous gross cash settlement (for example forward exchange contracts).
30 June 2025
Carrying
amount
$M
Contractual
cashflow
$M
Within 1
Year
$M
1 – 2
Years
$M
2 – 3
Years
$M
3 – 4
Years
$M
4 – 5
Years
$M
5+
Years
$M
Non-derivative financial liabilities
Trade and other payables252 25224012––––
Leases (net settled)1622722321201817173
Debt3,1372,57190387285568548692
NIFF securities6261,165––––217948
Derivative financial liabilities
Interest rate swaps
Outflows59 64171713863
Forward exchange contracts:
Inflows–(18)(18)–––––
Outflows–1818–––––
Electricity forwards:
Outflows211–––––
30 June 2024
Carrying
amount
$M
Contractual
cashflow
$M
Within 1
Year
$M
1 – 2
Years
$M
2 – 3
Years
$M
3 – 4
Years
$M
4 – 5
Years
$M
5+
Years
$M
Non-derivative financial liabilities
Trade and other payables243 24323013––––
Leases (net settled)1712852321201917185
Debt2,6262,42380803772755581,053
NIFF securities74 41,335171––––1,164
Derivative financial liabilities
Interest rate swaps
Outflows39 487788711
Cross currency interest rate swaps:
Inflows–(568)(5)(5)(558)–––
Outflows336003733530–––
Forward exchange contracts:
Inflows–(20)(17)(3)––––
Outflows–19163––––
67 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 20 – Financial risk management continued
Master netting arrangements
Chorus enters into derivative transactions under the International Swaps and Derivatives Association
(ISDA) master agreements. The ISDA agreements do not meet the criteria for offsetting in the
Statement of financial position, as Chorus does not currently have any legally enforceable right to
offset recognised amounts. Under the ISDA agreements the right to offset is enforceable only on the
occurrence of future events such as a default on the bank loans or other credit events. The potential
net impact of this offsetting is shown below. Chorus does not hold, and is not required to post,
collateral against its derivative positions.
Net derivatives after applying rights of offset under ISDA agreements are as opposite:
30 June 2025
Gross amounts
of financial
instruments in
the statement of
financial position
$M
Related financial
instruments that
are not offset
$M
Net amount
$M
Financial assets
Other investments including derivatives
Interest rates swaps49(40)9
Cross currency interest rate swaps190–190
239(40)199
Financial liabilities
Interest rates swaps
(40)40–
Restructured interest rate swaps(18)–(18)
Electricity futures(2)–(2)
(60)40(20)
30 June 2024
Financial assets
Other investments including derivatives
Interest rates swaps71(39)32
Cross currency interest rate swaps19(33)(14)
Restructured interest rate swaps8–8
Forward exchange contracts1–1
99(72)27
Financial liabilities
Interest rates swaps used for hedging(39)39–
Cross currency interest rate swaps(33)33–
(72)72–
68 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 20 – Financial risk management continued
Fair value
Financial instruments are either carried at amortised cost, less any provision for impairment losses,
or fair value. The only significant variances between instruments held at amortised cost and their fair
value relate to the EMTN, 2030 NZD Bond, and the 2028 NZD Bond.
For those instruments recognised at fair value in the statement of financial position, fair values are
determined as follows:
Level 1Fair value is determined using unadjusted quoted prices from an active market for identical
assets and liabilities. A market is regarded as active if quoted prices are readily and regularly
available from an exchange, a dealer, a broker, an industry group, a pricing service or
a regulatory agency and those prices represent actual and regularly occurring market
transactions on an arm’s length basis.
Level 2Fair value is determined using observable inputs – financial instruments with quoted
prices for similar instruments in active markets or quoted prices for identical or similar
instruments in inactive markets. Where quoted prices are not available, the fair value of
financial instruments is valued using models where all significant inputs are observable.
Level 3Fair value is determined using significant non-observable inputs. Financial instruments are
valued using models where one or more significant inputs are not observable.
All financial instruments held at fair value are Level 2 instruments. Relevant financial assets and
financial liabilities and their fair values are detailed in note 19.
Valuation of level 2 derivatives
The fair values of level two derivatives are determined using discounted cash flow models. The key
inputs in the valuation models are:
InstrumentValuation input
Cross currency interest rate swapsForward curve for the relevant interest rate and foreign exchange rate
Interest rate swapsForward interest rate curve
Electricity swapsASX forward price curve
Foreign exchange contractsForward foreign exchange rate curves
Hedge accounting
Chorus designates and documents the relationship between hedging instruments and hedged items,
as well as the risk management objective and strategy for undertaking various hedge transactions.
At hedge inception (and on an ongoing basis), hedges are assessed to establish if they are effective in
offsetting changes in fair values or cash flows of hedged items.
Hedges are classified into two primary types: cash flow hedges and fair value hedges. Refer to note 19
for additional information on cash flow and fair value hedge reserves.
Capital risk management
Chorus manages its capital considering shareholders’ interests, the value of its assets and credit
ratings. The capital Chorus manages consists of cash and debt balances.
The Chorus Board’s broader capital management objectives include maintaining an investment
grade credit rating with headroom. In the longer term, the Board continues to consider a ‘BBB’ rating
appropriate for a business such as Chorus.
69 Chorus Annual Report 2025
Notes to the consolidated financial statements
Note 21 – Contingent liabilities
There are no contingent liabilities as at 30 June 2025 (30 June 2024: no contingent liabilities).
Note 22 – Subsequent events
Dividends
On 25 August 2025 Chorus declared a unimputed dividend of 34.5 cents per share in respect of the
year ended 30 June 2025.
70 Chorus Annual Report 2025
Notes to the consolidated financial statements
71 Chorus Annual Report 2025
72 Corporate governance framework
72 Our Board
81 Board committees
82 Ethical standards
83 Reporting and disclosure
84 Remuneration and performance
91 Risk management
92 Auditors
93 Shareholder rights and relations
93 Additional disclosures
100 Glossary
101 Disclaimer
GOVERNANCE
AND DISCLOSURES
72 Chorus Annual Report 2025
Corporate governance framework
This statement outlines the key aspects of our corporate governance framework.
It is current at, and was approved by our Board on, 22 August 2025.
As an Aotearoa New Zealand company listed on the NZX, our corporate governance policies
and practices meet the standards of that market. We have adopted and fully followed the
recommendations set out in the NZX Corporate Governance Code (NZX Code).
Our Board regularly reviews and assesses our governance policies, processes and practices to
identify opportunities for enhancement.
Chorus is also publishing its sustainability report, containing information on our sustainability
strategy, including our environmental focus, our commitment to strengthening the digital
capability in Aotearoa, and our commitment to helping our people thrive. The sustainability
report is available at company.chorus.co.nz/sustainability.
Chorus is publishing its second group Climate Statements prepared under Aotearoa New Zealand’s
mandatory climate-related disclosures regime. Chorus Limited is a climate reporting entity under
the new regime for the purposes of the Financial Markets Conduct Act 2013 (FMCA). A copy of the
group Climate Statements prepared by Chorus, together with KPMG’s assurance report, is available
at company.chorus.co.nz/sustainability.
Our corporate governance practices and reporting against the recommendations set out in the
NZX Code, are outlined on the following pages (refer to the index below) and in our Sustainability
Report. Our key governance documents are available at company.chorus.co.nz/about/governance.
NZX Corporate Governance Code PrinciplesPages
Principle 1Ethical Standards82
Principle 2Board Composition & Performance72 – 80
Principle 3Board Committees81 – 82
Principle 4Reporting & Disclosure83
Principle 5Remuneration84-90
Principle 6Risk Management91–92
Principle 7Auditors92
Principle 8Shareholder Rights & Relations93
Our Board’s role
Our directors are appointed by shareholders and have overall responsibility for strategy, culture,
health and safety, governance and performance.
Board membership
Our Board’s skills, experience and composition support effective governance and decision
making, positioning it to drive shareholder value.
Our Board regularly assesses its composition utilising a skills matrix and annual evaluation
processes. Training is provided or recruitment undertaken if new or additional skills or experience
are required. This ensures diversity of thought, skills and expertise and that our Board has the
tools and expertise to support our strategic direction.
Our constitution provides for a minimum of five and a maximum of 12 directors.
As at 30 June 2025 we had seven directors all of whom are independent directors. We have four
male directors and three female directors. Our CEO is not a director on our Board.
Directors are not appointed for specified terms. However, the NZX listing rules require that no
director’s term exceeds three years, requiring all directors to stand for re-election before their
third anniversary. Due to Chorus’ succession planning, Chorus has at least one director standing
for re-election each year. Miriam Dean stood for re-election in 2024. Neal Barclay, appointed by
our Board in August 2024, was elected as a director by shareholders at the annual shareholders
meeting in October 2024.
Mark Cross, Sue Bailey and Will Irving are due to stand for re-election in 2025.
Murray Jordan retired from our Board, effective as at 30 September 2024 after serving on our
Board for nine years.
Our Board
Governance and disclosures
73 Chorus Annual Report 2025
0–3 YEARS4–6 YEARS6+ YEARS
28.5%
28.5%
43%
DIRECTOR
TENURE
INDEPENDENCE
100%
Expertise and experience matrix
The following table reflects the strengths of the current Board based on a mix of key skills and experiences that are currently
relevant for Chorus.
Skill/experienceDescriptionCombined Board
Strategy and CommercialExperience developing and executing business strategies; capital allocation
decision-making; assessing strategic risks and opportunities; developing new
revenue streams; corporate venturing.
Capital Markets, Investment,
M&A and Shareholder Value
Experience in capital markets; debt and equity raising; M&A transactions; financial
structuring for listed entities; understanding of shareholder value creation and capital
management dynamics.
GovernanceExperience with large-scale private, public listed and/or public sector governance.
Sustainability, Climate and ESGKnowledge of sustainability risks and opportunities, ESG frameworks, climate-related
risk management, and social/community engagement strategies.
Technology
and Digital
Experience with digital transformation, AI, emerging technologies, cyber security risk
management, data management, leveraging connectivity technologies and innovation.
Government, Regulatory and
Public Policy
Experience managing relationships with government, regulators, and iwi;
deep understanding of economic infrastructure regulation and public policy settings;
specific experience with telecommunications regulation.
Sector Expertise Experience with current and emerging telecommunications technology, infrastructure
and regulation; familiarity with industries undergoing digital and regulatory disruption;
experience overseeing or delivering large-scale capital infrastructure programs.
Customer Insight
and Experience
Experience driving customer-led transformation, customer advocacy,
enhancing customer experience, managing large customer bases, brand development
and execution.
Financial and Accounting, Legal,
Risk and Compliance
Experience in financial management, accounting, treasury, financial reporting.
Experience with oversight of financial controls, audit, legal and regulatory compliance,
and risk management frameworks.
People Leadership and CultureExperience in leading organisational culture, workforce health and safety,
succession planning.
SOME EXPERIENCEMODERATE EXPERIENCESUBSTANTIAL EXPERIENCE
57%43%
BOARD GENDER
DIVERSITY
Our board
MALEFEMALE
74 Chorus Annual Report 2025
Board composition and performance
(NZX Code Recommendations 2.1 – 2.10)
Board Charter
(NZX Code Recommendation 2.1)
Our Board has a written charter outlining the roles and responsibilities of our Board and management. A copy of the Board Charter is available at company.chorus.co.nz/about/governance.
Summary
10
of our Board’s roles and responsibilities:
Strategic objectives and financial
performance
• Approving strategies developed by Management in support of Chorus’ purpose to achieve its strategic objectives
• Monitoring the execution of strategies by Management
• Approving the annual budget and financial plans
• Approving major corporate initiatives
• Approving expenditure or actions that exceed the limits delegated to the CEO
Culture• Overseeing the effectiveness of Management plans to build and support a corporate culture that champions a safe, fair and inclusive workplace
• Receiving reports from Management regarding Chorus’ culture, including employee wellbeing
Risk management• Overseeing the process for identifying significant risks facing Chorus
• Overseeing systems of risk management and internal control and compliance (including compliance with Chorus’ legal and regulatory obligations)
• Ensuring that appropriate controls, monitoring and reporting mechanisms are in place
• Overseeing the effective monitoring and management of health and safety
Financial reporting• Approving Chorus’ financial statements
• Overseeing the integrity of Chorus’ accounting and corporate reporting systems including liaising with Chorus’ external auditor
Monitoring Management’s
performance and succession planning
• Considering the appointment, replacement and performance of the CEO
• Considering the appointment and replacement of the CFO and the General Counsel
• Overseeing succession plans for the CEO and their direct reports
Board performance and succession
planning
• Reviewing the needs, size, independence, qualifications, skills, experience and composition of our Board to ensure the right Directors with the right skills sit
around the boardroom table
• Identifying and nominating or appointing Director candidates and overseeing Director induction and ongoing professional development
• Carrying out Board succession planning, including for our Board Chair
• Establishing, developing and overseeing evaluation processes to annually assess Board, Board Committee and individual Director performance
Continuous Disclosure• Overseeing the process for making timely and balanced disclosure of all material information concerning Chorus
Remuneration• Approving Chorus’ remuneration policy and framework and satisfying itself that Chorus’ remuneration policy is aligned with Chorus’ purpose, values, strategic
objectives, and risk appetite
• Approving material changes to employee short and long term incentive plans
Governance and Sustainability• Monitoring the effectiveness of Chorus’ governance policies and practices including ensuring that an appropriate framework exists for information to be
reported by Management to our Board
• Approving Chorus’ sustainability strategy
• Overseeing the social, ethical, and environmental impact of Chorus’ activities
Stakeholder Management• Monitoring the relationships between Chorus and key stakeholders to ensure they are productive and healthy.
10 Summary primarily drawn from the Board Charter.
Our board
75 Chorus Annual Report 2025
Our Board and management are committed to ensuring our people act
ethically, with integrity and in accordance with our policies and values.
Our Board
(NZX Code Recommendation 2.4)
Mark Cross
Joined: 1 November 2016
Last elected: 2022 Annual Meeting
Status: Independent
Chorus role: Chair (October 2022)
Experience: Mark is an experienced director
with more than 20 years of international
experience in corporate finance and
investment banking
Chartered Fellow Institute of Directors NZ,
Member of Chartered Accountants A&NZ,
Member, Australian Institute of Company
Directors
Previous roles: Chair – Milford Asset
Management; Director – Z Energy, Genesis
Energy, Argosy Property
Current roles outside Chorus: Director
and Audit & Risk Management Committee
Chair – Xero; Board member and investment
committee chair – Accident Compensation
Corporation (ACC); Director and Audit &
Risk Committee Chair – Fisher & Paykel
Healthcare.
Neal Barclay
Joined: 26 August 2024
Last elected: 2024 Annual Meeting
Status: Independent
Chorus role: Non-executive director /
member of the Audit and Risk Management
Committee
Experience: Neal has extensive
executive experience in the electricity
and telecommunications industries in
New Zealand
Chartered Accountant Fellow (FCA),
Member of Chartered Accountants A&NZ.
Previous roles: Neal was Chief Executive
of Meridian Energy from January 2018
until 30 June 2025. Having joined Meridian
in 2008 as Chief Financial Officer, he
subsequently led the significant operational
parts of the business as General Manager
Generation, Wholesale and Renewable
Development and then General Manager
Retail. Prior to joining Meridian Energy, Neal
spent 13 years at Telecom New Zealand in a
number of senior finance leadership roles
Current roles outside Chorus: Director –
Air New Zealand.
Miriam Dean
Joined: 27 October 2021
Last elected: 2024 Annual Meeting
Status: Independent
Chorus role: Non-executive
director / member of the People,
Performance and Culture Committee
Experience: As a King’s Counsel and
independent director, Miriam has extensive
experience in commercial dispute resolution
and governance, with a specialty in
competition, consumer and regulatory law.
Miriam also has significant experience in the
infrastructure and regulatory sectors and in
leading various government and private sector
inquiries and reviews
Previous roles: Director – Crown Infrastructure
Partners; Chair – NZ on Air; Deputy chair –
Auckland Council Investments; Deputy chair –
Commerce Commission
Current roles outside Chorus: Director
– Crown Infrastructure Delivery; Chair –
Banking Ombudsman Scheme; Deputy
chair – Real Estate Institute of New Zealand;
Member of several government-related
advisory boards.
Sue Bailey
Joined: 31 October 2019
Last elected: 2022 Annual Meeting
Status: Independent
Chorus role: Non-executive director / Chair
of the People, Performance and Culture
Committee
Experience: Sue is an experienced director
with a career of more than 30 years in
telecommunications spanning fixed
telephony, mobile and broadband services.
Responsibilities included product and
brand marketing, customer lifecycle
management, strategy and leading large
scale transformation
Member of the Australian Institute of
Company Directors
Previous roles: Member of the Executive
leadership team – Optus. CEO – Virgin
Mobile Australia. Senior Vice President –
Virgin Mobile USA
Current roles outside Chorus: Director and
People, Safety and Environment Committee
Chair – Careflight.
Our board
76 Chorus Annual Report 2025
Jack Matthews
Joined: 1 July 2017
Last elected: 2023 Annual Meeting
Status: Independent
Chorus role: Non-executive
director / member of the People,
Performance and Culture Committee
Experience: Jack is an experienced
director who has held a number of senior
leadership positions within the media,
telecommunications and technology
industries in Australia and New Zealand
Previous roles: Director – Crown
Infrastructure Partners, Plexure Group,
The Network for Learning, APN Outdoor
Group and Trilogy International. CEO –
TelstraSaturn, Fairfax Media’s Metro Division,
Fairfax Digital. Chief Operating Officer –
Jupiter TV (Japan)
Current roles outside Chorus: Chair –
Lodestone Energy.
Kate Jorgensen
Joined: 1 July 2020
Last elected: 2023 Annual Meeting
Status: Independent
Chorus role: Non-executive director / Chair of
the Audit and Risk Management Committee
Experience: Kate has extensive experience
in strategic, commercial, financial, and
audit matters, with several senior leadership
positions held in NZ’s telecommunications,
infrastructure, and construction industries.
Kate holds a Masters in Technological
Futures and a Bachelor of Business.
Member of Chartered Accountants A&NZ,
and Chartered Member of the Institute of
Directors NZ
Previous roles: CFO – Vodafone NZ, KiwiRail,
and Fletcher Building’s infrastructure division
Current roles outside Chorus: Director
– Kiwibank. Director – Suncorp NZ (Vero
Insurance & Vero Liability); Director and Audit
& Risk Committee Chair – Southern Cross
Medical Care Society.
Will Irving
Joined: 26 October 2022
Last elected: 2022 Annual Meeting
Status: Independent
Chorus role: Non-executive
director / member of the Audit and Risk
Management Committee
Experience: Will has more than 25 years of
telecommunications industry experience
having held a range of senior roles in the
telecommunications industry in Australia
ranging across strategy, wholesale, small
and medium business customer sales and
service, and as a lawyer
Previous roles: Interim CEO – Telstra
InfraCo; Group Executive – Telstra
Wholesale; Group Managing Director –
Telstra Business. Prior to his commercial
management roles, Will was Group General
Counsel of Telstra
Current roles outside Chorus: Chief Strategy
and Transformation Officer – NBN Co
Limited (company established to design,
build and operate Australia’s wholesale
broadband access network).
Our Board and management are committed to ensuring our people act
ethically, with integrity and in accordance with our policies and values.
Our Board
Our board
77 Chorus Annual Report 2025
Our Board continued
DirectorAppointedLast elected at ASM
Miriam Dean20212024
Neal Barclay20242024
Kate Jorgensen20202023
Jack Matthews20172023
Mark Cross20162022
Sue Bailey20192022
Will Irving20222022
Mark Cross, Sue Bailey and Will Irving are retiring by rotation
and standing for re-election at our 2025 Annual Shareholders’
Meeting (ASM). Murray Jordan retired from our Board, effective
as at 30 September 2024.
Our Board has determined that collectively its directors have
the requisite range of strategic, financial, and industry skills and
experience in the key areas set out on page 73.
A summary of current directors skills, experience and
qualifications is set out on pages 75 and 76, and on our website at
company.chorus.co.nz/about/governance/board-of-directors.
As the Chorus business evolves, so too does our Board.
Chorus’ beginnings were focused on infrastructure build and
project management. With the success of the build, we are
now focused on connecting customers, delivering excellent
customer experience as well as future connectivity and non-
regulated revenue opportunities. Our Board is also focused on
the increasing risks and opportunities of climate change, and
how that fits into Chorus' overall strategy. Our Board considers
it is important to balance both specialist expertise and the
ongoing need for strong general commercial expertise.
Appointment
(NZX Code Recommendations 2.2 & 2.3)
Our Board may appoint additional directors to our Board or
to fill a casual vacancy. Any director appointed by our Board
is required to stand for election at the next ASM. Neal Barclay
was appointed by our Board in August 2024 and was elected by
shareholders at the ASM in October 2024.
The independence, qualifications, skills and experience needed
for the future and those of existing Board members are reviewed
by our Board before appointing new directors. External advisors
are also engaged to identify potential candidates.
To be eligible for selection, candidates must demonstrate
appropriate qualities and satisfy our Board they will commit the
time needed to be fully effective in their role.
Appropriate checks are undertaken before a candidate is
appointed or recommended for election as a director, including
as to the person’s character, experience, education, criminal
record and bankruptcy history.
Shareholders may also nominate candidates for appointment
to our Board. In addition, under our remaining UFB agreement,
National Infrastructure Funding and Financing (NIFF, previously
CIP) is entitled to nominate one person as an independent
director. NIFF have never exercised this entitlement. Should this
occur, our Board must consider this nomination in good faith,
but the appointment (and removal) of any such person as a
director is to be made by shareholders in the same way as other
directors.
We have written agreements with each non-executive
director setting out the terms of their appointment, including
obligations and responsibilities, compliance with our policies
(including code of ethics and securities trading) and ongoing
professional development.
No person who is an ‘associated person’ (as defined in Chorus’
Constitution) of a telecommunications services provider in
New Zealand may be appointed or hold office as a director.
Minimum shareholding policy
Chorus’ Minimum Shareholding Policy sets the expectation on
directors to hold, at a minimum, shares equal in value to one
year’s director base fee (after tax). If not held at their date of
appointment, the policy expects directors to accumulate this
holding over the first three years from that date.
Diversity, equity and inclusion policy
(NZX Code Recommendation 2.5)
Information about Chorus’ approach to diversity, equity and
inclusion is found on page 88 of this report.
Our board
78 Chorus Annual Report 2025
Our Board continued
Director induction and professional development
(NZX Code Recommendation 2.6)
Our director induction programme ensures new directors
are appropriately introduced to management and our business,
provides directors with relevant industry knowledge and
familiarises them with key governance documents and
key stakeholders.
Our directors are expected to continue ongoing professional
development to ensure they maintain appropriate expertise to
effectively perform their duties.
We hold dedicated Board education sessions covering a range
of topical matters, both technical and cultural.
Visits to our operations, briefings from key management,
industry experts and key advisers, together with educational
and stakeholder visits, are also arranged for our Board.
Review and evaluation of Board performance
(NZX Code Recommendation 2.7)
Our Board evaluates its performance each year. As part of
this year’s process our chair met with directors individually
to discuss their performance. Our Board undertook a formal
Board performance evaluation in late 2023 with an external
consultant. The review confirmed that our Board is operating
well with actions identified to further enhance our governance
focus and outcomes.
Our Board also formally engages in annual reviews of our Board
chair, and chairs of our standing Board committees.
In addition to Board performance reviews, our Board takes a
future focused approach to future Board capability, composition
and the potential contribution of each existing director.
Independent advice
A director may, with our chair’s prior approval, obtain
independent professional advice (including legal advice)
and request the attendance of advisers at Board and Board
committee meetings. No external advice was sought this year,
and no individual Board member advisers were asked to attend
any meetings.
Independence
(NZX Code Recommendations 2.4 & 2.8)
The Board has determined that, as at 30 June 2025, all our
directors, including our Board chair, are independent directors.
When assessing independence, our Board will consider
whether a director is free of direct or indirect interests,
positions or associations with Chorus and other relationships
that could influence, or could reasonably be perceived to
influence, the director’s capacity to bring an independent view
to decisions about Chorus, act in the best interests of Chorus or
represent the interest of Chorus’ shareholders generally.
Our Board considers materiality in the context of each relationship
and from the perspective of the parties to that relationship.
Delegation of authority
Our Board has overall responsibility for strategy and financial
performance, culture, risk management, health and safety,
governance and sustainability, and performance.
Implementation of our Board approved strategy, business plan
and governance frameworks, and responsibility for developing
our culture and health and safety practices, is delegated by our
Board to management through the CEO.
As such our CEO (with the support of his executive team) is
responsible for Chorus’ day-to-day management, operations
and leadership, reporting to our Board on key performance,
management and operational matters.
Our CEO sub-delegates authority to his executive team and
they sub-delegate their authority to other Chorus employees
within specified financial and non-financial limits.
Formal policies and procedures govern the parameters and
operation of these delegations.
Our CEO is not a director on our Board.
Our board
79 Chorus Annual Report 2025
Director interests and trading
(NZX Code Recommendation 2.4)
As at 30 June 2025, directors had a relevant interest (as defined in the Financial Markets Conduct Act 2013) in approximately 0.049% of shares as follows:
Current Directors
Interest as at 30 June 2025Transactions during the reporting period
DirectorSharesInterestNumber of sharesNature of transactionConsiderationDate
Mark Cross50,711Beneficial owner as beneficiary of Alpha Investment Trust;
power to exercise voting rights and acquire/dispose of
financial products as director of trustee.
––––
Sue Bailey50,000Registered holder and beneficial owner––––
Neal Barclay24,320Registered holder and beneficial owner11,233On market acquisition$99,9744 December 2024
13,087On market acquisition$105,0007 April 2025
Miriam Dean10,000Registered holder and beneficial owner of ordinary shares
as trustee and beneficiary of the Miriam Dean Trust
––––
Will Irving45,000Registered holder and beneficial owner5,000On market acquisition$42,25328 February 2025
Kate Jorgensen12,975Registered holder and beneficial owner
––––
Jack Matthews19,881Registered holder and beneficial owner––––
As at 30 June 2025, directors had a relevant interest (as defined in the Financial Markets Conduct Act 2013) in approximately 0.004% of Chorus’ NZX bonds maturing December 2028 as follows:
Interest as at 30 June 2025Transactions during the reporting period
DirectorBondsInterestNumber of bondsNature of transactionConsiderationDate
Miriam Dean20,000Registered holder and beneficial owner as trustee and
beneficiary of the Miriam Dean Trust
––––
Director’s interests
80 Chorus Annual Report 2025
Changes in Director interests to 30 June 2025
Mark CrossBecame a director of Fisher & Paykel Healthcare Corp
11
Sue BaileyNone
Neal BarclayBecame a director of Air New Zealand
12
Director of Dam Safety Intelligence Limited
13
, Flux Federation Limited
13
,
Meridian Energy Captive Insurance Limited
13
, Meridian Energy International
Limited
13
, Meridian Limited
13
, Powershop New Zealand Limited
13
.
Retired as a director of Dam Safety Intelligence Limited
14
, Flux Federation
Limited
14
, Meridian Energy Captive Insurance Limited
14
, Meridian Energy
International Limited
14
, Meridian Limited
14
, Powershop New Zealand Limited
14
.
Miriam DeanNone
Will IrvingNone
Kate JorgensenBecame a director of Southern Cross Medical Care Society
15
Jack MatthewsBecame a director of Lodestone Energy Holdings No.3 Limited
16
Became a director of Lodestone Manawatu Limited
17
Notes:
11 From 1 October 2024.
12 From 1 May 2025.
13 Interests notified on 26 August 2024 (on Mr Barclay’s appointment to the Chorus Board).
14 From 30 June 2025.
15 From 10 February 2025.
16 From 30 July 2024.
17 From 21 August 2024.
Board chair
(NZX Code Recommendations 2.9 & 2.10)
Our chair is elected by our Board and must be a non-executive, independent director.
The chair’s responsibilities include:
• Leading our Board;
• Setting the agenda for Board meetings in consultation with the CEO;
• Facilitating the effective contribution of all directors;
• Promoting constructive relationships between directors and management; and
• Leading stakeholder relationships
The chair’s other commitments must not hinder his or her effective performance in the role.
Board and Board committee meeting attendance in the year ended 30 June 2025
(NZX Code Recommendation 2.4)
Regular Board
meetings
Other Board
meetings
18
ARMCPPCC
Total number of
meetings held
7344
Mark Cross
19
73
Sue Bailey734
Neal Barclay
20
623
Miriam Dean724
Will Irving734
Murray Jordan
21
221
Kate Jorgensen734
Jack Matthews
22
7313
Director interests and trading continued
Notes:
18 Includes dedicated Board education, and strategy and business planning, meetings. Directors also have health
and safety site visits each year.
19 Mark Cross, as Board chair, attends all Board committee meetings. As he is no longer a formal member of the
ARMC or PPCC (following his appointment as Board Chair in October 2022), that attendance is not noted in
the table.
20 Neal Barclay was appointed to our Board and ARMC on 26 August 2024.
21 Murray Jordan resigned from our Board, effective on 30 September 2024.
22 Jack Matthews transferred from the ARMC to the PPCC on 30 September 2024 as a replacement for
Murray Jordan.
Director’s interests
81 Chorus Annual Report 2025
Board committees
(NZX Code Recommendations 3.1 – 3.6)
Two standing Board committees assist our Board in carrying out its responsibilities. Some Board
responsibilities, powers and authorities are delegated to those committees.
Board committees assist our Board by focusing on specific responsibilities in greater detail than
is practicable for our Board as a whole. Each standing Board committee has a Board approved
charter and chair. Committee members are appointed by our Board. Chorus employees attend
Committee meetings at the invitation of the Committee.
Other committees may be established and specific responsibilities, powers and authorities
delegated to those committees and/or to particular directors.
(NZX Code Recommendations 3.4)
The Nominations and Corporate Governance Committee was disestablished in 2022, with its’
responsibilities for director appointment, evaluation, succession planning, education and Board
governance now undertaken by our Board. It was disestablished to streamline the governance
framework following an internal review of the committees.
Our
Shareholders
Chorus
Limited Board
CEO
Executive
Team
Our
People
Audit and Risk
Management Committee
People, Performance and
Culture Committee
Audit and Risk Management Committee (ARMC)
(NZX Code Recommendations 3.1)
RoleOur ARMC assists our Board in overseeing our risk and financial management,
accounting, audit and financial reporting
Members
23
Kate Jorgensen (chair), Jack Matthews, Will Irving, Neal Barclay
IndependenceAll committee members are non-executive independent directors. Our Board
chair cannot also be the ARMC chair.
Responsibilities• Overseeing the quality and integrity of external financial and non-financial
reporting, financial management, internal controls and accounting policy
and practice
• Regularly reviewing principal risk reporting
• Recommending to our Board the appointment, and if necessary removal,
of the external auditor
• Assessing the adequacy of the external audit and independence of the
external auditor
• Reviewing and monitoring the internal audit plan and reporting
• Overseeing the independence and objectivity of the internal audit function
• Reviewing compliance with applicable laws, regulations and standards
• Overseeing and monitoring progress in the implementation of Chorus' climate
strategy, including oversight of climate-related risks and opportunities and
reviewing Chorus’ compliance with the climate-related disclosures regime.
People, Performance and Culture Committee (PPCC)
(NZX Code Recommendation 3.3)
RoleOur PPCC assists our Board in overseeing people, culture and related policies
and strategies
Members
24
Sue Bailey (chair), Miriam Dean, Murray Jordan, Jack Matthews
IndependenceAll committee members are non-executive independent directors
Responsibilities• Reviewing people and remuneration strategies, structures and policies
• Approving annual remuneration increase guides and budgets
• Reviewing candidates for, and the performance and remuneration of, our CEO
• Approving, on the recommendation of our CEO, the appointment of our
CEO’s executive direct reports (except our CFO and General Counsel whose
appointment is approved by our Board and their terms of employment)
• Reviewing our CEO’s performance evaluation of his executive direct reports
• Developing and annually reviewing and assessing diversity, equity and
inclusion and its reporting
• Overseeing recruitment, retention and termination policies and procedures for
senior management
• Making recommendations (including proposing amendments) to our Board
with respect to senior executive (including CEO) incentive remuneration
plans / policies
• Annually reviewing non-executive director remuneration.
23 Neal Barclay joined the ARMC on his appointment to our Board on 26 August 2024. Jack Matthews transferred
to the PPCC on the retirement of Murray Jordan on 30 September 2024.
24 On Murray Jordan’s retirement on 30 September 2024, Sue Bailey was appointed PPCC Chair, with
Jack Matthews transferring from the ARMC to the PPCC.
Board committees
82 Chorus Annual Report 2025
Board committees continued
Takeovers protocol
(NZX Code Recommendation 3.6)
We have a takeovers protocol setting out the procedure to be followed if there is a
takeover offer, including managing communications between insiders and the bidder and
engagement of an independent adviser. The protocol includes the option of establishing an
independent takeover committee, and the likely composition and implementation of that
committee.
Ethical standards
Codes of ethics
(NZX Code Recommendation 1.1)
Directors and employees are expected to act honestly and with high standards of personal
integrity. Codes of ethics for our directors and employees set the expected minimum standards
for professional conduct. These codes facilitate behaviours and decisions that are consistent with
our values, business goals and legal and policy obligations, including in respect of:
• Conflicts of interest;
• Gifts and personal benefits;
• Anti-bribery and corruption;
• Use of corporate property, opportunities and information;
• Confidentiality;
• Compliance with laws and policies; and
• Reporting unethical behaviour.
We have communicated our codes of ethics and provided annual training to our directors and
employees. Our people are also encouraged to report any unethical behaviour, including annual
reporting of any potential conflicts.
This process is subject to internal audit. All reported breaches are investigated.
Chorus has a dedicated whistle-blower email address and phone number monitored by PwC as
part of our risk management framework to allow confidential reporting of serious misconduct or
wrongdoing and suspected fraud or corruption. For more information, see the ‘Thriving People’
section of our Sustainability Report available at https://company.chorus.co.nz/sustainability.
Trading in Chorus securities
(NZX Code Recommendation 1.2)
All trading in Chorus securities by directors and employees must be in accordance with our Securities
Trading Policy. That policy prohibits trading in Chorus securities while in possession of inside
information and requires, amongst other things:
• Directors to notify, and obtain consent from, the chair (or in the chair’s case, the ARMC chair)
before trading; and
• Employees identified as potentially coming across market sensitive information in the course of
their employment (“restricted persons”), to obtain consent from our General Counsel (or in our
General Counsel’s case, our Board chair) before trading.
Trading in Chorus shares or NZX listed bonds by directors is disclosed to our Board, the NZX and
ASX. Trading by “senior managers” as that term is defined in the FMCA, is disclosed to the NZX.
(NZX Code Recommendations 1.1 & 1.2)
Governance & disclosures
83 Chorus Annual Report 2025
Reporting and disclosure
(NZX Code Recommendations 4.1 – 4.4)
Chorus reviews its disclosure regularly as a key measure of
good governance.
Our Board’s aim is to improve our disclosures each year,
including our remuneration reporting, based on market research
and feedback from investors and other stakeholders.
Market disclosures
(NZX Code Recommendation 4.1)
We are committed to providing timely, factual and accurate
information to the market consistent with our legal and
regulatory obligations.
We have a Board approved Disclosure Policy and a CEO
approved Market Disclosure Policy setting out our disclosure
practices and processes in more detail.
Our disclosure policies are designed to ensure:
• Roles of directors, executives and employees are clearly set
out.
• Appropriate reporting and escalation mechanisms
are established.
• There are robust and documented confidentiality protocols
in place where appropriate.
• Only authorised spokespersons comment publicly, within the
bounds of information which is either already publicly known
or non-material.
Key Governance Documents
(NZX Code Recommendation 4.2)
Chorus’ website has a dedicated governance section that
contains information about our Board, our Board committees
(including our Board and committee charters) and key policies
that outline our core governance structures and processes.
These include policies and codes covering areas such as ethics
and conduct, health & safety, modern slavery, diversity, equity
and inclusion, compliance, remuneration, risk management,
share trading and whistle blowing. The governance section can
be found at https://company.chorus.co.nz/about/governance.
Reporting
(NZX Code Recommendation 4.3)
Chorus’ financial reports are prepared in a manner that is
balanced, clear and objective. The financial statements in this
Annual Report are prepared in accordance with NZ GAAP and
comply with NZ IFRS.
Non-financial disclosures
(NZX Code Recommendation 4.4)
In addition to the Annual Report containing our financial
statements, we publish a Sustainability Report which contains
information on our sustainability strategy, including our
environmental focus, our commitment to strengthening digital
capability in Aotearoa, and our commitment to helping our
people thrive.
This year also marks our second Climate Statements prepared
under the mandatory climate-related disclosures regime.
Copies of our Climate Statements and the Sustainability Report
can be found at https://company.chorus.co.nz/sustainability.
Our approach to tax
We take our tax obligations seriously and work closely with
Inland Revenue to ensure we meet our tax obligations.
We obtain external advice and Inland Revenue’s views (through
informal correspondence, determinations or rulings) in respect
of unusual or material transactions.
As we operate only in New Zealand all our tax is paid in
New Zealand at the prevailing corporate tax rate (currently
28%). We have paid all taxes we owe and all tax compliance
obligations are up to date.
Reporting & disclosure
84 Chorus Annual Report 2025
Remuneration and performance
(NZX Code Recommendations 5.1 – 5.3)
Our remuneration model
(NZX Code Recommendation 5.1)
Our remuneration model is designed to enable the achievement of our strategy, whilst ensuring
that remuneration outcomes are aligned with employee and shareholder interests. The PPCC
assists our Board in overseeing Chorus’ remuneration, people, culture and related policies and
strategies. See page 81.
There were no material changes to Chorus’ remuneration strategy or policy in FY25, however we
have refreshed our remuneration principles as we head into FY26 to better align with our new
strategy and commitments to our people. Our policy is designed around six new guiding principles:
Chorus Remuneration Principles
1
Equitable and Inclusive
We are committed to pay equity across all roles and levels, ensuring fair and equitable
remuneration for all employees. Our rewards ensure employees and shareholders
share in the success of Chorus.
2
Performance-Driven and Growth-Oriented
Our remuneration framework supports a culture of high performance, continuous
improvement, and personal growth. Reward is aligned with meaningful contributions
to our strategic priorities.
3
Valued by Our People
We listen to our employees and design reward offerings that are relevant, flexible,
and appreciated—supporting wellbeing and personal choice.
4
Simple, Transparent, and Efficient
Our approach is easy to understand and administer, promoting clarity, trust, and
fairness. Simplicity enables better decision-making and enhances employee
confidence in the framework.
5
Market-Informed, Not Market-Led
We use robust market data to guide remuneration decisions, ensuring we remain
competitive while staying true to our equity commitments. We aim to pay fairly
— not over or under—based on role, competency, impact, and market context.
6
Distinctively Chorus
Our remuneration practices reflect who we are—innovative, inclusive, and
purpose-driven. We balance shareholder expectations with our commitment to
our people, creating a unique and compelling employee value proposition.
Our remuneration policy sets out our approach to remuneration for both directors and
employees (including the CEO and his direct reports).
(NZX Code Recommendation 5.2)
The CEO and members of the executive leadership team have the potential to earn a short term
incentive (STI) and a long term incentive (LTI). Both STI and LTI are deemed at risk because the
outcome is determined by performance against a combination of pre-determined financial and
non-financial objectives.
Fixed remuneration
Fixed remuneration (not at risk) consists of base salary and other benefits including KiwiSaver.
Fixed remuneration is adjusted each year based on data from independent remuneration
specialists. Employees’ fixed remuneration is based on a combination of their own performance
and their current position when compared to the market.
Short term incentive
Senior employees were invited to participate in the FY25 STI scheme. The FY25 STI is an at risk
component payment, that is set as a percentage of base remuneration, from 15% to 30% based on the
complexity of the role. The CEO’s STI is set at a higher percentage of base remuneration (currently
50% – see page 87 for CEO performance measures). STI payments are determined following a review
of company and individual performance and paid out at an individual multiplier of between 0× and
1.25× for the CEO and executive leadership team, and between 0× and 1.4× for all other employees.
Company performance goals are set and reviewed annually by our Board to align with
shareholder value with a continued emphasis on customer experience and revenue growth for
the FY25 STI measures. See Figure 1.
A gateway goal is fundamental to the STI structure. This ensures a preliminary threshold of
financial success and affordability, before any other measures can be considered for potential STI
payments. If the gateway goal is not achieved, no STI is payable.
The STI payment is at the ultimate discretion of our Board and is based on performance against
key financial and non-financial measures. Some of the non-financial measures include delivering
on growth opportunities and the experience of both our customers and our employees, and
executing our new strategy. Separate Board targets associated with D,E&I and health & safety are
also considered.
As an example of how the STI is calculated, an employee with base remuneration of $100,000
and an STI element of 15% may receive between $0 and $29,400 depending on the level of
company performance (0× to 1.4× multiplier) multiplied by their individual performance (0× to
1.4× multiplier). Individual performance is assessed by what employees achieve within their role
and how they perform their role.
Remuneration & performance
85 Chorus Annual Report 2025
Remuneration and performance continued
Figure 1:
FY25 STI Targets and Results
Remuneration & performance
FY25 targetFY25 actualFY25 achieved
40%
EBITDA – Sustaining Capex: Gateway hurdle of $667m EBITDA met. New metric introduced in FY25 to align with
our new capital management framework and ensure capital investment discipline.
$504m$508
27
Exceeded target
20%
Revenue growth: grow FY25 revenue by at least 1.7%
$1,027m
+1 .7%
$1,014m
0.4%
Target not met
20%
Strategic Initiatives: qualitative assessment by Board based on long-term business initiatives including executing
our “Road to 2030” strategy roadmap, regulatory advancements and evolving our sustainability plan.
VariousAs assessed
by our Board
Met target
10%
Customer experience: intact fibre connection target of 7.9/10 and assure target of 8.4/10
25
7.9/10 Intact
8.4/10 Assure
8.1/10
8.5/10
Exceeded target
10%
Employee experience:
1.
Engagement – top 25% of technology benchmark
2.
H&S – Chorus critical risks remain in tolerance or where out of tolerance a timebound remediation plan is
agreed within 20 days and 100% implemented
26
Top 25%
H&S risks
In tolerance
Top 25%
In tolerance
Met target
25 P lease refer to page 11 for more detail on our customer satisfaction initiatives.
26 T his measure was added to the scorecard from 1 January 2025 to reinforce our commitment to maintaining a culture of safety and wellbeing both within Chorus and through our service partners. It should be noted that if there is a
serious incident as a result of a failure in Chorus’s H&SMS, our Board retains discretion regarding the impact of this measure.
27
This excludes $9 million of redundancy costs for operating model changes and costs for the exploration of strategic opportunities highlighted at the December 2024 Investor Day.
Long term incentives
Chorus offers an executive LTI share scheme to align the interests of executives and shareholders
and encourage longer term decision making. This at risk payment is described in Note 16 of the
financial statements on page 57.
The LTI scheme for the 2024 grant is an absolute rather than a relative return based scheme.
A blended total shareholder return rate was adopted which primarily reflects the regulated WACC
set for Chorus’ fibre assets. This incorporates a weighted cost of equity calculation, proportional
to the regulated versus non-regulated components of the business and based on relative
enterprise value. A 0.75% stretch percentage was added to the weighted cost of equity calculation
to determine the three-year performance hurdle. Vesting is progressive where 50% of the grant
vests once the threshold is met (weighted cost of equity) and then vests in a straight line up to
100% vesting when the weighted cost of equity plus the stretch hurdle is achieved. No more than
100% of the LTI grant can vest.
Following review both internally and with stakeholders, the LTI scheme for the 2025 grant
(August 2025) will have both an absolute shareholder return component (at 50%, calculated on
the same basis as the current LTI, including the 0.75% stretch) and a relative shareholder return
component (at 50%). It was decided to use the S&P/NZX Morrison Index (of New Zealand’s 10
largest infrastructure companies) for the relative shareholder return hurdle to reflect Chorus’
evolution from a build to an operating infrastructure company. The Board’s view is that having
both absolute and relative return components provides a balanced approach that retains the
alignment between management incentives and shareholder value.
To further align executive and shareholder interests, a minimum shareholding policy was
introduced in 2019. Executives are expected to hold a minimum of 25% of their after tax base
remuneration in Chorus shares. The CEO is expected to hold 30% of his/her after tax base
remuneration in Chorus shares. Our Board-approved policy allows an Executive to accumulate
this holding over the first five years of employment as an Executive.
40%
20%
20%
10%
10%
86 Chorus Annual Report 2025
Chief Executive Officer employment agreement and remuneration
(NZX Code Recommendation 5.3)
Mark Aue was appointed the CEO in April 2024. His employment agreement reflects standard
conditions that are appropriate for a senior executive of a listed New Zealand company.
The employment agreement may be terminated by:
—either he or Chorus giving six months’ notice in writing;
—Chorus without notice in the case of serious misconduct, serious breach (including substantial
non-performance) or other cause justifying summary dismissal; or
—Chorus immediately, if our Board forms the view that substantial incompatibility and/
or irreconcilable differences have developed with him, or our Board otherwise wishes to
terminate his employment when he is not at fault (including a redundancy situation or medical
incapacity).
Our CEO has a significant portion of his remuneration linked to performance and at risk. His
total remuneration is determined using a range of external factors, including advice from
remuneration specialists, and is annually reviewed by the PPCC and Board.
CEO FY26 remuneration package
The scenario chart below outlines the elements of the CEO remuneration package for Mark Aue
for FY26. The on-plan scenario includes on-target STI and the threshold payment for the LTI.
The maximum scenario includes maximum STI (both individual and company multiplier) and
100% LTI vesting.
CEO remuneration for FY24 and FY25 (earned) was:
CEOFixed remunerationSTILTITotal remuneration
Mark AueFY25
$1,302,125$ 74 7, 5 0 0
28
–$2,049,625
Mark Aue
29
FY24$274,939$194,893
30
–$469,832
J B RousselotFY25––$668,823$668,823
J B RousselotFY24
$1,766,150$1,253,070
30
–$3,019,220
Other benefits paid to Mark Aue: Chorus KiwiSaver contribution FY24 $8,215/FY25 $55,536.
Other benefits paid to J B Rousselot: Chorus KiwiSaver contribution FY24 $52,097.
Five year summary of CEO remuneration (earned):
CEOTotal remuneration
% STI awarded
against maximum
% LTI awarded
against maximum
Span of LTI
performance period
Mark AueFY25
$2,049,62566%–2024-2027
FY24
31
$469,83282%n/a—
J B RousselotFY25
32
$668,8230%100%2021-2024
FY24$3,019,22069%0%2020-2023
FY23$3,009,72665%100%2019–2022
FY22$2,442,50067%——
FY21$2,018,75047%——
28 FY25 STI was earned in FY25 but due to be paid in FY26.
29 Pro-rated from start date of 15 April 2024.
30 FY24 STI was earned in FY24 but paid in FY25.
31 Pro-rated from start date of 15 April 2024.
32 Remuneration only includes the value of the 2021 LTI that vested.
Remuneration and performance continued
Remuneration & performance
3,500,000
3,000,000
0
FIXEDON-PLANMAXIMUM
2,500,000
2,000,000
1,500,000
1,000,000
500,000
100%49%
24%
27%
41%
36%
23%
Base
STILTI
87 Chorus Annual Report 2025
CEO STI & LTI Schemes
Mark Aue
The table below outlines Mr Aue’s STI and LTI schemes for the period ending 30 June 2025.
33
DescriptionPerformance measures% achieved
STISet at 50% of base
remuneration.
Based on key financial
and non-financial
performance measures.
• Company performance – see FY25 STI
Targets on page 85 for weightings.
• Individual performance – based on
business fundamentals (both financial and
non-financial), customer experience and
strategic initiatives including health and
safety, sustainability and D,E&I
66%
LT I 2024Three-year grant made
August 2024, equivalent
to 55% of base salary
• Chorus TSR performance over the grant
period must be between 8.04% and 8.79%
on an annualised basis compounding.
34
Assessed
August 2027.
No re-testing.
33 The STI payment earned in FY25 will be paid in FY26.
34 A blended rate which incorporates a weighted cost of equity calculation proportional to the regulated versus
non regulated components of the business, based on relative Enterprise Value has been used.
Executive Shareholding
As a result of resetting of the business strategy and a largely new Executive team, equity
accumulation is yet to occur. Executive shareholdings are expected to accumulate over time
(including as and when long-term incentives are realised).
Total Shareholder Return (TSR) performance
30 June
2020
30 June
2021
30 June
2022
30 June
2023
30 June
2025
30 June
2024
Chorus
NZX50
Percentage return
-50
0
50
The graph above shows Chorus’ TSR performance against the NZX50 between 30 June 2020
and 30 June 2025. Source: Bloomberg and NZX.
Remuneration and performance continued
Remuneration & performance
88 Chorus Annual Report 2025
Remuneration and performance continued
Diversity, Equity and Inclusion
(NZX Code Recommendation 2.5)
Chorus’ Diversity, Equity and Inclusion Policy (available in the Governance section of our website)
provides a framework for our current and future diversity and inclusion initiatives. Each year, the
Chorus Board approves measurable objectives to promote diversity, equity and inclusion (D,E&I).
An overview of the agreed FY25 D,E&I measures and the outcomes achieved can be found in our
Sustainability Report.
There have been no changes in the gender ratio at director level in FY25 with four male and three
female directors at 30 June 2025 (30 June 2024: four males and three females).
Our executive team comprising of the CEO and his direct leadership team had six males and
three females at 30 June 2025 (30 June 2024: six males and five females).
With the strong support of our Board, Chorus remains committed to advancing our Diversity,
Equity & Inclusion (D,E&I) objectives. We have introduced new metrics that reflect priorities in
our new Gender Equity Plan, while continuing to track existing measures to ensure sustained
progress and accountability. Following the annual review of our D,E&I policy and progress
against measurable objectives, our Board is pleased with the meaningful strides we are making—
particularly in relation to gender equity, where our efforts are delivering tangible outcomes.
We continue to embed D,E&I, supporting our ambition to build a resilient, future-focused
organisation that embraces diversity as a catalyst for innovation and performance.
Median Pay Gap
The median pay gap is 9.5 times and represents the number of times greater the CEO’s base
salary of $1,300,000 (annualised) is to an employee paid $137,000 (i.e. the median of all Chorus
employees). The gap is 14.2 times when including the FY25 STI target for the CEO.
Gender pay equity
We monitor and report on remuneration outcomes by gender to ensure pay equity at Chorus and
have developed and implemented a new Gender Equity Plan to identify, address and mitigate any
inequities. At a total company level, we compare the median hourly rate for women to the rate
for men – irrespective of role. By this measure, as of 30 April 2025, the median, gender pay gap
was an aggregate total of -16.9%, compared to -18.4% in the same period last year.
The aggregate total of -16.9% reflects a higher proportion of males in senior roles. By career
level, excluding the executive team, the median gap ranges from +1.3% to -5.3%.
An indicator that our gender equity plan is driving sustainable change is the gender pay gap
among new hires over the past two years, which now sits at 0%. This reflects improved equity in
starting salaries and reinforces the impact of our targetting actions.
In addition this year we introduced a competency assessment within our career framework that
enables us to identify and address any inequity at a more granular level and ensure consistency
across comparable roles.
We have revised gender pay gap measures in place to ensure accountability, gender data and pay
equity insights are reported regularly to senior leaders.
For more information on our D,E&I initiatives, refer to the ‘Thriving People’ section of the FY25
Sustainability Report at: company.chorus.co.nz/sustainability.
Remuneration & performance
89 Chorus Annual Report 2025
Remuneration and performance continued
Employee remuneration range during the year ended 30 June 2025
The table to the right shows the number of employees and former employees who received
remuneration and other benefits in their capacity as employees, the value of which was
exceeded $100,000 during the year ended 30 June 2025, in brackets of $10,000, as requred by
the Companies Act 1993.
This includes STI and LTI paid during FY25, as well as other benefits such as insurance and a
broadband concession. The table excludes any benefits that do not have an attributable value
and contributions employees may receive towards:
—the Marram Trust – a community healthcare and holiday accommodation provider
—the Government Superannuation Fund – a legacy benefit provided to a small number of
employees
—KiwiSaver accounts - 3% of gross earnings
The remuneration paid to, and other benefits received by, Mark Aue in his capacity as CEO are
detailed on page 86.
Chorus does not have any permanent employee earning less than the September 2025 Living Wage
of $28.95 per hour.
Actual PaymentCount
1,920,000 - 1,930,0001
1,850,000 - 1,860,0001
860,000 - 870,0001
760,000 - 770,0001
580,000 - 590,0001
540,000 - 550,0001
530,000 - 540,0001
510,000 - 520,0001
500,000 - 510,0001
480,000 - 490,0002
470,000 - 480,0001
460,000 - 470,0002
430,000 - 440,0001
420,000 - 430,0002
400,000 - 410,0001
390,000 - 400,0002
380,000 - 390,0001
370,000 - 380,0001
360,000 - 370,0001
350,000 - 360,0001
340,000 - 350,0002
330,000 - 340,0001
320,000 - 330,0004
Actual PaymentCount
310,000 - 320,0006
300,000 - 310,0003
290,000 - 300,0005
280,000 - 290,00011
270,000 - 280,0007
260,000 - 270,00010
250,000 - 260,00017
240,000 - 250,0007
230,000 - 240,00021
220,000 - 230,00026
210,000 - 220,00016
200,000 - 210,00018
190,000 - 200,00021
180,000 - 190,00023
170,000 - 180,00029
160,000 - 170,00037
150,000 - 160,00045
140,000 - 150,00062
130,000 - 140,00055
120,000 - 130,00068
110,000 - 120,00049
100,000 - 110,00043
Tot al
610
Remuneration & performance
90 Chorus Annual Report 2025
Remuneration and performance continued
Director remuneration
(NZX Code Recommendation 5.1)
Fee structure
Total remuneration available to directors (in their capacity as such) in the year ended
30 June 2025 was fixed at our 2024 annual shareholders’ meeting at $1,365,000.
The Regulatory Sub-Committee was disestablished in FY24.
Annual fee structureYear ended 30 June 2025 $Year ended 30 June 2024 $
Board fees:
Board chair234,833234,833
Non-executive director119,700119,700
Board committee fees:
Audit and Risk Management Committee
Chair34,23034,230
Member1 7, 1 1 51 7, 1 1 5
People, Performance and Culture Committee
Chair24,04524,045
Member12,33812,338
Notes:
1 Our Board chair receives Board chair fees only. Other directors receive committee fees in addition to their
Board fees.
2 Directors do not participate in a bonus or profit-sharing plan, do not receive compensation in share options, and
do not have superannuation or any other scheme entitlements or retirement benefits.
3 Directors may be paid an additional daily rate of $2,400 for additional work as determined and approved by our
chair and where the payment is within the total fee pool available. There were no such fees paid in the year to
30 June 2025.
Fees paid to Directors (in their capacity as such) in the year ended 30 June 2025
DirectorTotal fees $ Board feesARMCPPCC
Mark Cross234,833234,833––
Sue Bailey140,818119,700–21,118
Neal Barclay116,105101,58114,524
Miriam Dean132,038119,700–12,338
Will Irving136,815119,70017, 1 1 5–
Murray Jordan35,93629,925–6,011
Kate Jorgensen153,930119,70034,230–
Jack Matthews
133,232119,7004,2799,253
1,083,707964,83970,14848,720
Notes:
1 Amounts are gross and exclude GST (where applicable).
2 Mark Cross was appointed as chair, effective 26 October 2022. As a result, he received Board Chair fees only from
that date.
3 Sue Bailey replaced Murray Jordan as Chair of the PPCC from Mr. Jordan’s retirement on 30 September 2024.
4 Neal Barclay was appointed to our Board and the ARMC on 26 August 2024.
5 Murray Jordan retired from our Board, effective 30 September 2024.
6 Jack Matthews transferred from the ARMC to the PPCC effective 30 September 2024.
7 Directors did not receive any fees or other benefits for additional work during the year ended 30 June 2025.
8 Directors are entitled to be reimbursed for travel and incidental expenses incurred in performance of their duties
in addition to the above fees.
9 The total fee pool available to directors is $1,365,000.
Fee structure from 1 July 2025 - 30 June 2026
Our PPCC reviews non-executive director remuneration annually based on criteria developed by
that committee including internal benchmarking analysis. At the date of this Annual Report,
our Board is not considering any change to director remuneration for the year to 30 June 2026.
Remuneration & performance
91 Chorus Annual Report 2025
Risk management
Like all businesses, we are exposed to a range of
risks. Our risk management activities aim to ensure
we identify, prioritise and manage key risks so we can
execute our strategies and achieve our goals.
Risk management
(NZX Code Recommendation 6.1)
No business can thrive without taking on risk. Effective risk
management is about informed risk taking and appropriate and
active management of risks.
We seek to understand the risks, opportunities and threats
to Chorus’ current and future business environment, and to
actively seek and robustly evaluate opportunities and initiatives
which help achieve our business strategies. We strive to
understand, meet and appropriately balance stakeholders’
expectations to deliver value to shareholders and a sustainable
environment for Chorus in the long term.
Our Board
Our Board is ultimately responsible for risk management
governance:
• Annually setting the risk appetite and tolerance statements,
and reviewing principal risks;
• Participating in discussions concerning elements of risk
including emerging and unforeseen risks;
• Approving and regularly reviewing our Managing Risk Policy
and supporting framework;
• Promoting a culture of managing risk; and
• Through our ARMC, providing risk oversight and monitoring.
Risk appetite
Our risk appetite sets our tolerable levels of risk. It forms
a dynamic link between strategy, target setting and risk
management and sets boundaries for day-to-day decision
making and reporting.
Risk management processes
Our Managing Risk Policy sets out how we manage
our risks, including by:
• Having a single risk management framework;
• Providing the CEO and executive team with discretion to
manage risk within the guidance provided in our framework;
• Balancing the level of control implemented to mitigate
identified risks with our commitment to comply with legal,
regulatory and external governance requirements and
Chorus’ value and growth aspirations; and
• Meeting good practice standards for risk management
processes and related governance.
Principal risks
Principal risks are owned by our Board but managed by
relevant executives. This promotes integration into operations,
prioritisation and a culture of proactive risk management.
Notwithstanding individual ownership, our CEO and executive
hold collective responsibility for considering how risk and
events interrelate and for managing our overall risk profile.
Principal risks are reported to our ARMC quarterly and,
if necessary, also by exception. Principal risk owners support
regular reporting to the ARMC by providing updates on the
risks they own. Since June 2025, the Assistant General Counsel
for Regulation, Risk & Compliance has been responsible
for enterprise-wide risk assessment and management,
including the incorporation of risks into Chorus’ risk register
and reporting to the CEO, Executive and ARMC. Our ARMC
reports to our Board.
Principal risks are assessed collectively with the executive
team before being reported to the ARMC. This allows for
constructive challenge and debate. Underlying risk assessment
and monitoring practices are undertaken by each principal risk
owner with assistance from our risk team.
Our Board also receives management and other internal and
external reporting over risk positions and our risk management
operation (including from internal audit plans approved by the
ARMC) through our overall governance framework.
Principal risks are our key risks to the achievement of our
strategy. These are assessed on a risk profile identifying
likelihood of occurrence and potential severity of impact.
Current principal risk categories are identified via a
comprehensive enterprise risk management framework
encompassing financial and non-financial risks.
They include anticipating and responding to:
• Health, safety and wellbeing risks: Working to keep safe the
people we owe duties to.
• Commercial and financial sustainability risks: Maintaining
appropriate competitive positioning, capital management
and credit settings.
• Core services risks: Core service availability and network
resilience.
• People and skills risks: Ensuring Chorus attains and retains
employees with the capabilities to achieve its strategic
objectives.
• Legal, regulatory and contractual risks: Working within the
regulatory and legal environment.
• Stakeholder and customer confidence / reputation risks:
Attaining and retaining a positive reputation with key
stakeholders and customers.
• Innovation risks: Identify and pursue innovation and
opportunities that will enhance Chorus.
(NZX Code Recommendations 6.1 & 6.2)
Risk management
92 Chorus Annual Report 2025
In addition to Principal Risks, the Chorus Board or
ARMC regularly receive updates on, and discuss with
the Executive:
• Unforeseen risks which are ‘black swan’ events which
have not been otherwise identified through normal
risk processes;
• Emerging risks which are risks that are known to some
degree but are not likely to materialise or have an
impact in the near term;
• Business unit risks which are risks to the achievement
of functional area strategies. The risks are managed at
the business unit level and reported to the ARMC if a
material risk is out of risk tolerance level.
Chorus also has separate risk frameworks for specific
areas within the business, such as health & safety and
climate-related risks and opportunities.
Our climate-related risks and opportunities (as well as
Chorus’ other climate-related disclosures) are available
in our Climate Statements available at company.chorus.
co.nz/sustainability.
(NZX Code Recommendation 6.2)
Reporting on our management of health and safety
risks is included in our Sustainability Report at company.
chorus.co.nz/sustainability.
Auditors
(NZX Code Recommendations 7.1 – 7.3)
External auditor
(NZX Code Recommendation 7.1)
Our Board and ARMC monitor the ongoing independence
and quality of our external auditor (KPMG). Our ARMC also
meets with our external auditor without management present
at least once per year. Our ARMC charter and External Auditor
Independence Policy amongst other things:
• Prohibit the provision of certain non-audit services by our
external auditor;
• Require ARMC approval of all audit and permitted non-audit
services;
• Require our client services partner and lead/engagement
partner to be rotated every five years (with a five year cooling
off period) and other audit partners to be rotated every seven
years (with a two year cooling off period);
• Require our ARMC to review our external auditor’s fees half
yearly (including the ratio of fees for audit vs. non-audit
services); and
• Impose restrictions on the employment of former external
audit personnel.
KPMG provided a limited assurance review of our Scope 1, 2
and 3 emissions inventory for the FY25 period for the purposes
of our FY25 Climate Statements. They also undertook a limited
assurance review of our Scope 1 and 2 base year emissions
calculations (for FY20). In addition, KPMG has provided other
services in FY25 in relation to risk-related workshop facilitation.
KPMG did not provide any other non-audit assurance services
in the year to 30 June 2025. Any additional non-audit services
would be provided in accordance with our ARMC charter and
External Auditor Independence Policy. They should not affect
KPMG’s independence, including because:
• They are approved only where we are satisfied the services
would not compromise KPMG’s independence; and
• They do not involve KPMG acting in a managerial or
decision-making capacity.
KPMG confirm their independence via independence
declarations every six months.
(NZX Code Recommendation 7.2)
Our external auditors attend our ASM each year.
Internal audit
(NZX Code Recommendation 7.3)
We operate a co-sourced internal audit model with
internal audit function supported by external advisors
PricewaterhouseCoopers to provide additional resource and
specialist expertise as required. From June 2025, the internal
audit team has been moved into the Chief Operating Officer’s
function as part of Chorus’ organisational restructure. The
responsibilities of our internal audit function include:
• Assisting our ARMC and Board in their assessment of internal
controls and risk management;
• Developing an internal audit plan for review and approval by
the ARMC each year;
• Executing the plan and reporting progress against it,
significant changes, results and issues identified; and
• Escalating issues as appropriate (including to our ARMC and/
or Board chairs).
Our executive team and ARMC monitor key outstanding internal
audit issues and recommendations as part of regular reporting
and review, including the timeliness of resolution.
Our ARMC has direct and unrestricted access to our internal
audit function. The ARMC or the internal audit function can
request a meeting without management present.
Risk management continued
Governance & disclosures
93 Chorus Annual Report 2025
Shareholder rights and relations
We are committed to fostering constructive and open relationships with shareholders:
• Communicating effectively with them;
• Giving ready access to balanced and understandable information;
• Making it easy for shareholders to participate in general meetings; and
• Maintaining an up to date website providing information about our business.
Our investor relations programme is designed to further facilitate two-way communication
with shareholders, provide them and other market participants with an understanding of our
business, governance and performance and an opportunity to express their views. As part
of this programme we enable investors and other interested parties to ask questions and
obtain information. We meet with investors and analysts and undertake formal investor
presentations. Our annual and half year results presentations are made available to all
investors via webcast.
Our website
(NZX Code Recommendation 8.1)
Our key financial, operational and governance information is available at
company.chorus.co.nz/investors.
Annual shareholder’s meeting
(NZX Code Recommendations 8.2 & 8.3)
Since 2020 we have encouraged shareholder participation in the annual shareholders
meeting by providing a webcast to enable shareholders to watch proceedings online, as
well as vote and ask questions.
We enable shareholders to vote by proxy ahead of meetings without having to physically
attend or participate in those meetings and adopt the one share one vote principle,
conducting voting at shareholder meetings by poll.
We consider that shareholders should be entitled to vote on decisions which would change
the essential nature of our business.
Shareholders are also able to ask questions of, and express their views in respect of, our Board,
management and auditors (including via appointed proxies) at and before annual meetings.
We encourage shareholders to communicate with us and our share registrar electronically,
including by providing email communication channels and online contact details and
instructions on our website.
Additional disclosures
Group structure
As at 30 June 2025, Chorus Limited has one wholly owned subsidiary: Chorus New Zealand
Limited (CNZL).
Chorus Limited
Chorus New Zealand Limited
Chorus Limited is the entity listed on the NZX and ASX. It is also the borrowing entity under the
group’s main financing arrangements and the entity which has partnered with the Crown for the
UFB build.
CNZL undertakes (and is the contracting entity for) Chorus’ operating activities and is the
guarantor of much of Chorus Limited’s borrowing. CNZL also employs all Chorus people. CNZL
has its own constitution but its Board is the same as the Chorus Limited Board.
Disclosures in respect of CNZL are set out in the “Subsidiaries” section on page 99.
Indemnities and insurance
Chorus indemnifies directors under our constitution for liabilities and costs they may incur for
their acts or omissions as directors (including costs and expenses of defending actions for actual
or alleged liability) to the maximum extent permitted by law. We have also entered into deeds of
indemnity with each director under which:
• Chorus indemnifies the director for liabilities incurred in their capacity as a director and as
officers of other Chorus companies.
• Directors are permitted to access company records while directors and after they cease to hold
office (subject to certain conditions).
Deeds of indemnity have also been entered into on similar terms with certain senior employees
for liabilities and costs they may incur for their acts or omissions as employees, directors of
subsidiaries or as directors of non-Chorus companies in which Chorus holds interests.
We have a directors’ and officers’ liability insurance policy in place covering directors and senior
employees for liability arising from their acts or omissions in their capacity as directors or
employees on commercial terms. The policy does not cover dishonest, fraudulent, malicious or
wilful acts or omissions.
(NZX Code Recommendations 8.1 – 8.3)
Governance & disclosures
94 Chorus Annual Report 2025
Director changes
Neal Barclay was appointed by our Board on 26 August 2024. He then stood for election
at the Annual Shareholders Meeting on 24 October 2024 and was elected by shareholders.
Murray Jordan retired as a director, effective as at 30 September 2024.
Director restrictions
No person who is an ‘associated person’ of a telecommunications services provider in
New Zealand may be appointed or hold office as a director. NZX has granted a waiver to allow
this restriction to be included in our constitution.
Securities and security holders
Ordinary shares
Chorus Limited’s shares are quoted on the NZX and on the ASX and trade under the ‘CNU’ ticker.
There were 433,887,294 ordinary shares on issue at 30 June 2025. Each share confers on its
holder the right to attend and vote at a shareholder meeting (including the right to cast one vote
on a poll on any resolution).
Constitutional ownership restrictions
As part of the establishment of Chorus we inherited an obligation to obtain Crown approval prior
to any person:
• Having a relevant interest in 10% or more of our shares; or
• Other than a New Zealand national, having a relevant interest in more than 49.9% of our shares.
On each request the Crown has provided approval, currently:
• L1 Capital Pty Ltd can hold a relevant interest in up to 15% of our shares.
• AMP Capital Holdings Limited can hold a relevant interest in up to 15% of our shares, and
• UniSuper Limited can hold a relevant interest in up to 20% of our shares.
If our Board or the Crown determines there are reasonable grounds for believing a person has
a relevant interest in our shares in excess of the ownership restrictions, our Board may, after
following certain procedures, prohibit the exercise of voting rights (in which case the voting
rights vest in our chair) and may force the sale of shares. Our Board may also decline to register a
transfer of shares if it reasonably believes the transfer would breach the ownership restrictions.
NZX has granted waivers allowing our constitution to include the power of forfeiture, the
restrictions on transferability of shares and our Board’s power to prohibit the exercise of voting
rights relating to these ownership restrictions. ASX has also granted a waiver in respect of the
refusal to register a transfer of shares which is or may be in breach of the ownership restrictions.
Shareholder distribution as at 30 June 2025
HoldingNumber of holdersTotal number of shares held% of shares issued
1 - 1,0009,9354,179,1210.96
1,001 - 5,0005,84014,564,9533.37
5,001 - 10,0001,55711,156,2192.57
10,001 - 100,0001,04723,706,7485.46
100,001 Over80380,280,2538 7. 6 4
Tot al19,285433,887,294100.00
Unmarketable Parcels
Minimum Parcel SizeHoldersUnits
Minimum $1,000.00 parcel at $8.4500 per unit11955826,970
Substantial holders
As at 30 June 2025, we have received substantial product holder notices from shareholders as
follows:
Notices received as at 30 June 2025
Number of
ordinary shares held
% of shares on
issue
UniSuper Limited5 7, 8 93 ,6 4 413.34%
L1 Capital Pty Ltd50,076,80111.54%
Additional disclosures continued
Additional disclosures
95 Chorus Annual Report 2025
Additional disclosures continued
Twenty largest shareholders as at 30 June 2025
RankHolder nameHolding%
1Citicorp Nominees Pty Limited51,845,75211.95
2JP Morgan Nominees Australia Limited49,424,21211.39
3BNP Paribas Nominees Pty Ltd <Agency Lending A/C>49,404,26711.39
4HSBC Custody Nominees (Australia) Limited45,191,44410.42
5BNP Paribas Nominees (NZ) Limited – NZCSD <BPSS40>21,357,7354.92
6BNP Paribas Noms Pty Ltd17,696,3174.08
7Citibank Nominees (New Zealand) Limited – NZCSD <CNOM90>13,180,1413.04
8HSBC Nominees (New Zealand) Limited – NZCSD <HKBN90>10,896,5882.51
9Forsyth Barr Custodians Limited <1-Custody>10,285,1682.37
10Custodial Services Limited <A/C 4>9,169,6312.11
11New Zealand Depository Nominee Limited <A/C 1 Cash Account>8,7 74,4912.02
12Accident Compensation Corporation – NZCSD <ACCI40>8,716,3762.01
13
Generate Kiwisaver Public Trust Nominees Limited <NZCSD>
< NZP T4 4>
7,93 6 , 41 31.83
14
T.E.A Custodians Limited Client Property Trust Account – NZCSD
<T E AC4 0 >
7,91 7, 1 1 21.82
15JBWere (NZ) Nominees Limited <NZ Resident A/C>7, 0 5 3 , 5 011.63
16ANZ Wholesale Australasian Share Fund – NZCSD <PNAS90>6,593,5631.52
17
HSBC Nominees A/C NZ Superannuation Fund Nominees Limited
– NZCSD <SUPR40>
5,396,1361.24
18Simplicity Nominees Limited – NZCSD5,053,9581.16
19FNZ Custodians Limited3 , 8 87, 47 30.90
20PT (Booster Investments) Nominees Limited3,615,2990.83
Total Top 20 Holders Of Ordinary Shares343,395,57779.14
Total Remaining Holders Balance90,491,71720.86
Twenty largest bondholders (December 2027) as at 30 June 2025
RankHolder nameHolding%
1Custodial Services Limited <A/C 4>57,114,00028.56
2FNZ Custodians Limited21,790,00010.90
3
T.E.A Custodians Limited Client Property Trust Account – NZCSD
<T E AC4 0 >
17,681,0008.84
4BNP Paribas Nominees (NZ) Limited – NZCSD <BPSS40>14,855,0007. 43
5Forsyth Barr Custodians Limited <1-Custody>11,995,0006.00
6Citibank Nominees (New Zealand) Limited – NZCSD <CNOM90>7,281,0003.64
7JBWere (NZ) Nominees Limited <NZ Resident A/C>6,985,0003.49
8HSBC Nominees (New Zealand) Limited – NZCSD <HKBN90>6,600,0003.30
9FNZ Custodians Limited <DTA Non Resident A/C>5,382,0002.69
10
JPMorgan Chase Bank NA NZ Branch-Segregated Clients Acct –
NZCSD <CHAM24>
4,639,0002.32
11Pin Twenty Limited <Kintyre A/C>4,000,0002.00
12JBWere (NZ) Nominees Limited <NR USA A/C>3,460,0001.73
13
HSBC Nominees (New Zealand) Limited A/C State Street – NZCSD
<HKBN45>
2,500,0001.25
14NZX WT Nominees Limited <Cash Account>2,328,0001.16
15Forsyth Barr Custodians Limited <A/C 1 NRLAIL>2,218,0001.11
16
Westpac Banking Corporate NZ Financial Markets Group – NZCSD
<WPAC40>
1,915,0000.96
17Forsyth Barr Custodians Limited <Account 1 E>1,878,0000.94
18Investment Custodial Services Limited <A/C C>1,610,0000.81
19Adminis Custodial Nominees Limited1,580,0000.79
20ANZ Wholesale NZ Fixed Interest Fund – NZCSD1,499,0000.75
Total Top 20 holders of 1.98% fixed rate bonds 02/12/2027177,310,00088.66
Total Remaining Holders Balance22,690,00011.35
Additional disclosures
96 Chorus Annual Report 2025
Additional disclosures continued
Twenty largest bondholders (December 2028) as at 30 June 2025
RankHolder nameHolding%
1Custodial Services Limited <A/C 4>109,631,00021.93
2Forsyth Barr Custodians Limited <1-Custody>85,595,0001 7. 1 2
3JBWere (NZ) Nominees Limited <NZ Resident A/C>42,628,0008.53
4BNP Paribas Nominees (NZ) Limited – NZCSD <BPSS40>40,902,0008.18
5
HSBC Nominees (New Zealand) Limited O/A Euroclear Bank –
NZCSD <HKBN95>
30,279,0006.06
6FNZ Custodians Limited29,143,0005.83
7
T.E.A Custodians Limited Client Property Trust Account – NZCSD
<T E AC4 0 >
24,751,0004.95
8Citibank Nominees (New Zealand) Limited – NZCSD <CNOM90>21,086,0004.22
9
Generate Kiwisaver Public Trust Nominees Limited <NZCSD>
< NZP T4 4>
9,187,0001.84
10Forsyth Barr Custodians Limited <Account 1 E>8,907,0001.78
11NZX WT Nominees Limited <Cash Account>8,742,0001.75
12JBWere (NZ) Nominees Limited <NR USA A/C>4,655,0000.93
13
HSBC Nominees (New Zealand) Limited A/C State Street – NZCSD
<HKBN45>
4,250,0000.85
14Forsyth Barr Custodians Limited <A/C 1 NRLAIL>3,510,0000.70
15RGTKMT Investments Limited3,000,0000.60
16FNZ Custodians Limited <DTA Non Resident A/C>2,879,0000.58
17Investment Custodial Services Limited <A/C C>2,256,0000.45
18Forsyth Barr Custodians Limited <Account 1 NRL>1,907,0000.38
19Custodial Services Limited <A/C 12>1,870,0000.37
20Commonwealth Bank Of Australia – NZCSD <CBAANZ>1,667,0000.33
Total Top 20 Holders Of 6.38% Fixed Rate Bonds 06/12/2028436,845,00087. 3 7
Total Remaining Holders Balance63,155,00012.63
Twenty largest bondholders (December 2030) as at 30 June 2025
RankHolder nameHolding%
1Custodial Services Limited <A/C 4>57,878,00028.94
2FNZ Custodians Limited29,374,00014.69
3Bnp Paribas Nominees (NZ) Limited – NZCSD <BPSS40>17,492,0008.75
4
T.E.A Custodians Limited Client Property Trust Account – NZCSD
<T E AC4 0 >
16,962,0008.48
5Forsyth Barr Custodians Limited <1-Custody>9,918,0004.96
6Citibank Nominees (New Zealand) Limited – NZCSD <CNOM90>9,204,0004.60
7HSBC Nominees (New Zealand) Limited – NZCSD <HKBN90>6,000,0003.00
8
HSBC Nominees (New Zealand) Limited O/A Euroclear Bank –
NZCSD <HKBN95>
5,200,0002.60
9JBWere (NZ) Nominees Limited <NZ Resident A/C>4,489,0002.24
10NZX WT Nominees Limited <Cash Account>4,046,0002.02
11FNZ Custodians Limited <DTA Non Resident A/C>3,357,0001.68
12Pin Twenty Limited <Kintyre A/C>2,739,0001.37
13
JPMorgan Chase Bank NA NZ Branch-Segregated Clients Acct –
NZCSD <CHAM24>
2,500,0001.25
14Custodial Services Limited <A/C 12>2,202,0001.10
15Investment Custodial Services Limited <A/C C>2,110,0001.06
16Forsyth Barr Custodians Limited <Account 1 E>2,093,0001.05
17ANZ Wholesale NZ Fixed Interest Fund – NZCSD1,735,0000.87
18Queen Street Nominees ACF Pie Funds – NZCSD1,500,0000.75
19Woolf Fisher Trust Incorporated1,500,0000.75
20Forsyth Barr Custodians Limited <A/C 1 NRLAIL>1,442,0000.72
Total Top 20 Holders Of 2.51% Fixed Rate Bonds 02/12/2030181,741,00090.87
Total Remaining Holders Balance18,259,0009.13
Additional disclosures
97 Chorus Annual Report 2025
Additional disclosures continued
Twenty largest noteholders as at 30 June 2025
RankHolder nameHolding%
1Forsyth Barr Custodians Limited <1-Custody>69,388,00040.82
2JBWere (NZ) Nominees Limited <NZ Resident A/C>15,049,0008.85
3Custodial Services Limited <A/C 4>14,620,0008.60
4
T.E.A Custodians Limited Client Property Trust Account – NZCSD
<T E AC4 0 >
14,500,0008.53
5Forsyth Barr Custodians Limited <Account 1 E>8,740,0005.14
6HSBC Nominees (New Zealand) Limited – NZCSD <HKBN90>7,200,0004.24
7FNZ Custodians Limited6,561,0003.86
8Citibank Nominees (New Zealand) Limited – NZCSD <CNOM90>5,500,0003.24
9
Generate Kiwisaver Public Trust Nominees Limited <NZCSD>
< NZP T4 4>
3,979,0002.34
10Queen Street Nominees ACF Pie Funds – NZCSD2,850,0001.68
11CML Shares Limited2,150,0001.26
12Investment Custodial Services Limited <A/C C>860,0000.51
13Sterling Holdings Limited615,0000.36
14Adminis Custodial Nominees Limited596,0000.35
15JML Capital Limited500,0000.29
16Woolf Fisher Trust Incorporated485,0000.29
17Fletcher Building Educational Fund Limited400,0000.24
18Forsyth Barr Custodians Limited <Account 2 E>325,0000.19
19JBWere (NZ) Nominees Limited <57482 A/C>325,0000.19
20Mint Nominees Limited – NZCSD <NZP440>300,0000.18
Total Top 20 Holders Of 5.90% Capital Notes 06/06/2056154,943,00091.14
Total Remaining Holders Balance15,057,0008.86
Debt listings
Chorus Limited has the following debt securities on issue:
• $200 million bonds listed on the NZX debt market (the NZDX) maturing December 2027;
• $500 million bonds listed on the NZX debt market maturing December 2028;
• $200 million bonds listed on the NZX debt market maturing December 2030;
• $170 million notes listed on the NZX debt market maturing June 2056;
• EUR 300 million EMTNs listed on the ASX, maturing December 2026;
• EUR 500 million EMTNs listed on the ASX, maturing September 2029.
American depositary receipts
American Depositary Shares, each representing five shares and evidenced by American
Depositary Receipts, are not listed but are traded on the over-the-counter market in the
United States under the ticker ‘CHRYY’ with Bank of New York Mellon as depositary bank.
As at 30 June 2025 Chorus had 788,375 ADRs on issue.
Additional disclosures
98 Chorus Annual Report 2025
Additional disclosures continued
NZX bondholder distribution as at 30 June 2025
December 2027 maturity
HoldingNumber of holdersTotal number of bonds held% of bonds issued
1 - 5,000945,0000.02
5,001 - 10,00034311,0000.16
10,001 - 100,0001023,708,0001.85
100,001 Over55195,936,00097.97
Tot al200200,000,000100.00
Unmarketable Parcels
Minimum Parcel SizeHoldersUnits
Minimum $1,000.00 parcel at $0.9500 per unit
1,05300
December 2028 maturity
HoldingNumber of holdersTotal number of bonds held% of bonds issued
1 - 5,00053265,0000.05
5,001 - 10,0001601,561,0000.32
10,001 - 100,00069025,655,0005.13
100,001 Over104472,519,00094.50
Tot al1,007500,000,000100.00
Unmarketable Parcels
Minimum Parcel SizeHoldersUnits
Minimum $1,000.00 parcel at $1.0700 per unit
93500
December 2030 maturity
HoldingNumber of holdersTotal number of bonds held% of bonds issued
1 - 5,000941,0000.02
5,001 - 10,00035340,0000.17
10,001 - 100,0001615,725,0002.86
100,001 Over46193,894,00096.95
Tot al251200,000,000100.00
Unmarketable Parcels
Minimum Parcel SizeHoldersUnits
Minimum $1,000.00 parcel at $0.8900 per unit
1,12411,000
June 2056 maturity
HoldingNumber of holdersTotal number of notes held% of bonds issued
1 - 5,00072360,0000.21
5,001 - 10,0001301,074,0000.63
10,001 - 100,0002959,724,0005.72
100,001 Over44158,842,00093.44
Tot al541170,000,000100.00
Unmarketable Parcels
Minimum Parcel SizeHoldersUnits
Minimum $ 1,000.00 parcel at $ 1.0400 per unit
96200
Additional disclosures
99 Chorus Annual Report 2025
Additional disclosures continued
Unquoted securities
Crown Securities
The terms of issue for the Crown Infrastructure Partners (CIP, now renamed National
Infrastructure Funding and Financing Limited (NIFF)) CIP1 and CIP2 securities are set out in the
subscription agreements between Chorus Limited and CIP. These terms are summarised in note 6
of our consolidated financial statements and on our website at company.chorus.co.nz/reports.
SecurityNumber issued in the year
ended 30 June 2025
Total on issue at
30 June 2025
HolderPercentage
held
CIP1 equity securities–376,711,053CIP/NIFF100%
CIP1 debt securities–376,711,053CIP/NIFF100%
CIP1 equity warrants1 , 0 5 7, 8 019,903,147CIP/NIFF100%
CIP2 equity securities–306,423,177CIP/NIFF100%
CIP2 debt securities–104,852,093CIP/NIFF100%
Australian Medium Term Notes (AMTN)
Chorus has AUD $300 million wholesale AMTNs, maturing 18 September 2030.
Other disclosures
New NZX listing rules
NZX updated its listing rules from 31 January 2025.
NZX waivers
On 28 March 2019 Chorus applied for the continuation of existing and still required waivers and
rulings. On 3 April 2020 a waiver from NZX listing rule 2.3.2, 4.1.1, 4.1.2, 4.2.1, 4.14, 6.6.1, 8.1.5
and a ruling from NZX on listing rule 4.9.1 were granted.
A summary of all waivers relied on by Chorus in the 12 months ending 30 June 2025 is available
on our website at company.chorus.co.nz/investors/services/your-shareholding
Non-standard designation
NZX has attached a ‘non-standard’ designation to Chorus Limited because of the ownership
restrictions in our constitution (described above).
ASX disclosures
Chorus Limited and its subsidiaries are incorporated in New Zealand. Chorus has a ‘foreign
exempt’ listing on ASX, meaning our primary obligation is to comply with the NZX listing rules
(as our home exchange).
Chorus Limited is not subject to Chapters 6, 6A, 6B and 6C of the Australian Corporations Act
2001 dealing with the acquisition of shares (including substantial shareholdings and takeovers).
Our constitution contains limitations on the acquisition of securities, as described above.
For the purposes of ASX listing rule 1.15.3 Chorus Limited continues to comply with the NZX
listing rules.
Registration as a foreign company
Chorus Limited has registered with the Australian Securities and Investments Commission
as a foreign company and has been issued an Australian Registered Body Number (ARBN) of
152 485 848.
Net tangible assets per security
As at 30 June 2025, consolidated net tangible assets per share was $0.27 (30 June 2024: $1.23).
Net tangible assets per share is a non-GAAP financial measure and is not prepared in accordance
with NZ IFRS.
Revenue from ordinary activities and net profit
In the year ended 30 June 2025:
• Revenue from ordinary activities increased 0.4% to $1,014 million (30 June 2024: $1,010 million);
and
• Profit from ordinary activities after tax, and net profit, attributable to shareholders increased
144% to a gain of $4 million (30 June 2024: -$9 million).
Subsidiaries
Chorus New Zealand Limited (CNZL)
Directors as at 30 June 2025: Mark Cross, Miriam Dean, Jack Matthews, Sue Bailey,
Kate Jorgensen, Will Irving, Neal Barclay.
Current CNZL directors are also Chorus Limited directors and do not receive any remuneration in
their capacity as CNZL directors.
Other subsidiaries
Chorus Limited has no other subsidiaries.
Additional disclosures
100 Chorus Annual Report 2025
Glossary
AMTNAustralian Medium Term Notes.
BackhaulThe portion of the network that links
local exchanges to other exchanges
or retail service provider networks.
BasebandA technology neutral voice input service
that can be bundled with a broadband
product or provided on a standalone basis.
BoardChorus Limited’s Board of Directors.
ChorusChorus Limited and it’s subsidiary
Chorus New Zealand Limited.
CIPCrown Infrastructure Partners (now
renamed National Infrastructure
Funding and Financing Limited),
the Government organisation that
manages New Zealand’s rollout of
Ultra-Fast Broadband infrastructure.
CommissionCommerce Commission –
the independent Crown entity
whose responsibilities include
overseeing the regulation of the
telecommunications sector.
ConstitutionChorus Limited’s Constitution.
Direct fibre
access
Also known as ‘dark’ fibre, a fibre service
that provides a point to point fibre
connection and can be used to deliver
backhaul connections to mobile sites.
DirectorA director of Chorus Limited.
EBITDAEarnings before interest, income tax,
depreciation and amortisation.
EMTNEuropean Medium Term Notes.
FYFinancial year – twelve months
ended 30 June. e.g. FY25 is from
1 July 2024 to 30 June 2025.
GbpsGigabits per second. A measure of
the average rate of data transfer.
GigabitThe equivalent of 1 billion bits. Gigabit
Ethernet provides data transfer rates
of about 1 gigabit per second.
GPONGigabit Passive Optical Network.
ITInformation Technology.
Layer 2The data link layer, including broadband
electronics, within the Open Systems
Interconnection model. Layer 1 is the
physical cables and co-location space.
MbpsMegabits per second – a measure of
the average rate of data transfer.
NIFFNational Infrastructure Funding and
Financing Limited (previously named
Crown Infrastructure Partners).
NZ IFRSInternational Financial Reporting
Standards – the rules that the financial
statements have to be prepared by.
P2PWhere two parties or devices are
connected point-to-point via fibre.
PetabyteOne million gigabytes (GB), which
is a measure of data volume.
RABRegulatory Asset Base refers to
the value of total investment by a
regulated utility in the assets which
will generate revenues over time.
RBIRural Broadband Initiative – refers to
the Government programme to improve
and enhance broadband coverage in
rural areas between 2011 and 2016.
ShareMeans an ordinary share in Chorus.
TSOTelecommunications Services Obligation –
a universal service obligation under which
Chorus must maintain certain coverage
and service on the copper network.
TSRTotal shareholder return.
UFBUltra-Fast Broadband refers to the
Government programme to build a fibre
to the premises network. UFB1 refers to
the original phase of the rollout to 75% of
New Zealanders. UFB2 and UFB2+ were
subsequent phases announced in 2017.
Glossary
101 Chorus Annual Report 2025
This annual report:
• May contain forward looking statements. These statements are not guarantees or predictions
of future performance. They involve known and unknown risks, uncertainties and other factors,
many of which are beyond Chorus’ control, and which may cause actual results to differ
materially from those expressed in the statements contained in this annual report.
• Includes statements relating to past performance. These should not be regarded as reliable
indicators of future performance.
• Is current at its release date. Except as required by law or the NZX and ASX listing rules, Chorus
is not under any obligation to update this annual report or the information in it at any time,
whether as a result of new information, future events or otherwise.
• Contains non-GAAP financial measures, including EBITDA. These measures may differ from
similarly titled measures used by other companies because they are not defined by GAAP.
Although Chorus considers those measures provide useful information they should not be
used in substitution for, or isolation of, Chorus’ audited financial statements.
• May contain information from third parties Chorus believes reliable. However, no
representations or warranties are made as to the accuracy or completeness of such
information.
• Should be read in the wider context of material previously published by Chorus and released
through the NZX and ASX.
• Does not constitute investment advice or an offer or invitation to purchase Chorus securities.
Disclaimer
Governance & disclosures
102 Chorus Annual Report 2025
ARBN 152 485 848
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E: shrrelations@cpushareownerservices.com
https://www-us.computershare.com/investor
---
Results announcement
(for Equity Security issuer/Equity and Debt Security
issuer)
Updated as at March 2025
Results for announcement to the market
Name of issuer Chorus Limited
Reporting Period 12 months to 30 June 2025
Previous Reporting Period 12 months to 30 June 2024
Currency New Zealand Dollars
Amount (000s) Percentage change
Revenue from continuing
operations
$1,014,000 +0.4%
Total Revenue $1,014,000 +0.4%
Net profit/(loss) from
continuing operations
$4,000 +144%
Total net profit/(loss) $4,000 +144%
Interim/Final Dividend
Amount per Quoted Equity
Security
$0.34500000
Imputed amount per Quoted
Equity Security
$0.00000000
Record Date 16 September 2025
Dividend Payment Date 7 October 2025
Current period Prior comparable period
Net tangible assets per
Quoted Equity Security (in
dollars and cents per
security)
$0.27 $1.23
A brief explanation of any of
the figures above necessary
to enable the figures to be
understood
This announcement should be read in conjunction with the
attached annual report, audited financial statements for the year
ended 30 June 2025 contained in that report, media release and
investor presentation.
Authority for this announcement
Name of person
authorised
to make this announcement
Drew Davies
Chief Operating Officer
Contact person for this
announcement
Aleida White
Head of Investor Relations
Contact phone number +64 22 490 2591
Contact email address
aleida.white@chorus.co.nz
Date of release through MAP
25/08/2025
Audited financial statements accompany this announcement.
---
Distribution Notice
Updated as at June 2023
Please note: all cash amounts in this form should be provided to 8 decimal places, including zeros (ie 0.01001000)
Section 1: Issuer information
Name of issuer Chorus Limited
Financial product name/description Ordinary shares
NZX ticker code CNU
ISIN (If unknown, check on NZX
website)
NZCNUE0001S2
Type of distribution
(Please mark with an X in the
relevant box/es)
Full Year X Quarterly
Half Year Special
DRP applies
Record date 16/09/2025
Ex-Date (one business day before the
Record Date)
15/09/2025
Payment date (and allotment date for
DRP)
17/10/2025
Total monies associated with the
distribution
1
$149,691,116
Source of distribution (for example,
retained earnings)
Retained earnings
Currency NZD
Section 2: Distribution amounts per financial product
Gross distribution
2
$0.345000000
Gross taxable amount
3
$0.345000000
Total cash distribution
4
$0.345000000
Excluded amount (applicable to listed
PIEs)
$0.00000000
Supplementary distribution amount $0.00000000
Section 3: Imputation credits and Resident Withholding Tax
5
Is the distribution imputed Fully imputed
Partial imputation
No imputation
1
Continuous issuers should indicate that this is based on the number of units on issue at the date of the form
2
“Gross distribution” is the total cash distribution plus the amount of imputation credits, per financial product, before the deduction of
Resident Withholding Tax (RWT).
3
“Gross taxable amount” is the gross distribution minus any excluded income.
4
“Total cash distribution” is the cash distribution excluding imputation credits, per financial product, before the deduction of RWT.
This should include any excluded amounts, where applicable to listed PIEs.
5
The imputation credits plus the RWT amount is 33% of the gross taxable amount for the purposes of this form. If the distribution is
fully imputed the imputation credits will be 28% of the gross taxable amount with remaining 5% being RWT. This does not constitute
advice as to whether or not RWT needs to be withheld.
If fully or partially imputed, please
state imputation rate as % applied
6
N/A
Imputation tax credits per financial
product
N/A
Resident Withholding Tax per
financial product
0.11385000
Section 4: Distribution re-investment plan (if applicable)
DRP % discount (if any)
N/A
Start date and end date for
determining market price for DRP
N/A N/A
Date strike price to be announced (if
not available at this time)
N/A
Specify source of financial products to
be issued under DRP programme
(new issue or to be bought on market)
N/A
DRP strike price per financial product
N/A
Last date to submit a participation
notice for this distribution in
accordance with DRP participation
terms
N/A
Section 5: Authority for this announcement
Name of person
authorised to make
this announcement
Drew Davies
Chief Operating Officer
Contact person for this
announcement
Aleida White
Head of Investor Relations
Contact phone number +64 22 490 2591
Contact email address aleida.white@chorus.co.nz
Date of release through MAP
25/08/2025
6
Calculated as (imputation credits/gross taxable amount) x 100. Fully imputed dividends will be 28% as a % rate applied.
---
SUSTAINABILITY REPORT 2025
For the 12 months ended 30 June 2025
For the 12 months ended 30 June 2025
Unleashing potential through connectivity.
Enabling better futures for Aotearoa.
SUSTAINABILITY REPORT
2025
A data workbook can be found at https://company.chorus.co.nz/sustainability
Overview
2 Message from Mark Cross and Mark Aue
3 About Chorus
3 Snapshot FY25
4 New Chorus strategy
5 Sustainability strategy
Thriving environment
6 How we’re tracking
7 Solar trial progress
7 Transition planning training & programme
to build asset management capability
7 Copper network retirement
Thriving partners & customers
8 How we’re tracking
9 Fibre network resilience
9 Health & Safety foundations
Thriving communities
10 How we’re tracking
11 Launch of Whiria te Aka Mathiko
11 Digital Equity product trial
11 Expanding our fibre footprint
12 Community relations
12 Stakeholder and investor relations
Thriving people
13 How we’re tracking
16 New gender pay target set
16 Future Fit Leadership framework
16 Cybersecurity
17 Privacy
17 Ethical supply chain
18 Code of ethics
How we report
19 Governance overview
19 Materiality assessment
Glossary 20
Appendix
21 Important notes
1 Chorus Sustainability Report FY25
Message from Mark Cross and Mark Aue
Sustainability remains a key focus for Chorus in line with our new
corporate strategy, building on a foundation first laid in FY22 as we look
to support sustainable action so our planet and people can thrive.
Our roadmap to 2030, released in FY25,
outlines our objective to transition to a
simplified, all-fibre network with 80%
uptake, and in doing so facilitate our
environmental goals and Aotearoa
New Zealand’s journey to a low-emissions,
resilient economy. Our sustainability
ambitions are a key element of our strategic
purpose, ‘Unleashing potential through
connectivity. Enabling better futures for
Aotearoa’ and contribute to our success.
Chorus is focused on delivering long-term
value through climate resilience, reduced
carbon emissions, digital inclusion, and
an ongoing commitment to our
people, including through diversity,
equity and inclusion.
Our progress was recognised in FY25
with an A- rating in Forsyth Barr’s Carbon
and ESG assessment, reflecting strong
environmental and social performance.
1
For investors, this means a future-focused,
efficient business aligned with growing
sustainability expectations. For the
communities our network serves, it means
working towards more resilient operations,
reduced emissions, and more inclusive
digital access. Our new corporate strategy
is ambitious, measurable, and underway –
enabling Chorus to drive intergenerational
impact with the goal of delivering a
sustainable, prosperous future for Aotearoa.
Mark Aue
CEO
OUR ASPIRATION
Simplified all fibre
business with 80%
uptake by 2030.
1 https://www.forsythbarr.co.nz/assets/public/Uploads/Research-Public/CESG-Scorecards-2024/CNU_CESG-ratings-scorecard_2024.pdf.
Important note
As explained further at page 21, this report includes sustainability-
related data, assessments, and forward-looking statements that
are by their nature subject to significant uncertainty, assumptions,
and limitations. Inputs may be incomplete or unreliable, and
modelling methodologies are still evolving. As such, information
may change and should not be relied upon as definitive.
In particular, forward looking statements, including targets,
forecasts and strategic plans may not eventuate as expected
for a range of reasons. Chorus cautions readers not to rely
on these forward looking statements in the same way that
they might rely on Chorus’ other external reporting.
This report is not an offer or investment advice. For financial
performance, please refer to Chorus’ annual report. For
further information, please read the limitations detailed
throughout this report and noted in the Appendix below
This report has not been independently verified.
Mark Cross
Chair
2 Chorus Sustainability Report FY25
Overview
Dated: 22 August 2025Dated: 22 August 2025
Chorus is Aotearoa New Zealand’s largest fixed
line telecommunications network operator,
providing wholesale telecommunications
services to broadband retailers.
About Chorus
Snapshot FY25
Our fibre network offers individuals, communities, and
businesses access to high-speed, reliable, and world-class
fibre broadband.
As a wholesale provider Chorus delivers services to retail
service providers (RSPs). We have neither mobile networks
nor large data centres within our operations.
Chorus’ focus on sustainability is guided by our strategic
purpose, ‘Unleashing potential through connectivity.
Enabling better futures for Aotearoa’ and underpinned
by kaitiakitanga (environmental guardianship) and
manaakitanga (acts of giving and caring for people).
For detailed information regarding Chorus’ climate progress, refer to our FY25 Climate
Statements at https://company.chorus.co.nz/sustainability.
Copies of Chorus’ main governance policies can be found at
https://company.chorus.co.nz/about/governance.
Copies of Chorus’ Annual Reports and financial results presentations can be found at
https://company.chorus.co.nz/investors/financial-reports/financial-results-presentations.
2 4.8% reduction (rounded to 5%) in electricity use in FY25 against FY24.
3 While we reduced our electricity consumption by 5% in FY25, our scope 2 emissions increased due to a 39% increase to the Ministry for the Environment purchased energy emissions factor - 2025 Emissions Factors Workbook (summary of changes)
https://environment.govt.nz/publications/measuring-emissions-guide-2025/.
4 See ‘Thriving Communities’ section below – total connections include 104 new connections under our proof-of-concept product and 2,517 existing connections retained from previous initiatives.
5 38% take up of Chorus staff using volunteer leave in FY25 vs 28% in FY24.
3 Chorus Sustainability Report FY25
Overview
72.1%
FIBRE UPTAKE
1.115M
CONNECTIONS
8,741
PETABY TES DATA
FIBRE EXTENDED
~4.5K PREMISES
41% FEWER COPPER
CONNECTIONS
2,621 DIGITAL EQUITY
CONNECTIONS
4
2,216 HOURS
VOLUNTEERED
5
$253K CHARITABLE
DONATIONS
C
O
M
M
U
N
I
T
Y
T
E
C
H
N
O
L
O
G
Y
42% F / 58% M
GENDER SPLIT
FOR ALL CHORUS
10% MĀORI / PASIFIKA
REPRESENTATION
8.4 / 10
ENGAGEMENT
SCORE
755 EMPLOYEES
NATIONWIDE
1,200
TECHNICIANS
99% TOTAL LANDFILL
WASTE DIVERTED
5% ELECTRICITY
REDUCTION
2
25% SCOPE 1 & 2
EMISSIONS REDUCTION
3
E
N
V
I
R
O
N
M
E
N
T
P
E
O
P
L
E
AGAINST FY20 BASE YEARAGAINST FY24
COMPARED TO FY24
Chorus’ strategy
In FY25, Chorus released its updated corporate
strategy, focusing on plans to transition to
a simplified, all-fibre business by 2030.
The diagram opposite captures our renewed
corporate strategy and key priority areas.
4 Chorus Sustainability Report FY25
Overview
Sustainability strategy
Unleashing potential
through connectivity.
Enabling better
futures for Aotearoa
OUR PURPOSE
Chorus’ continued focus on sustainability is
aligned to our overall corporate strategy and
contributes to achieving our objectives – it is part
of how we enable better futures for Aotearoa.
Chorus’ aspiration of becoming a simplified all-fibre business
encompasses taking sustainable action to best enable our planet
and people to thrive and optimise the benefits of fibre as a ‘low-
emissions’ technology. Chorus’ sustainability strategy was also
updated in FY25 and aligns to the same four ecosystems Chorus
is seeking to support through our renewed corporate purpose:
Environment, Communities, Customers & Partners, and People.
Sustainability processes will be considered as part of
Chorus’ new Enterprise Project Management Office being
implemented in FY26 to help identify and embed appropriate
sustainability considerations into appropriate business
decision-making and project lifecycle opportunities.
Material aspects of Chorus’ latest sustainability strategy
are depicted in the diagram opposite, including
areas we intend to work towards by 2030.
ASPIRATION
Thriving
Environment
Thriving
Communities
Thriving
Customers
& Partners
Thriving
People
Our people thrive and are empowered to support
community good. We help our people to live
sustainable, low-emission lifestyles.
Chorus continues to decarbonise through climate targets and
accelerating our journey towards being Net Zero by 2050.
Climate mitigation and adaptation inform how we do business.
We partner to bridge the digital divide and strive
for digital equity in Aotearoa.
We support our customers and partners in
their ESG journeys and share our experience
with Aotearoa and the world.
Overview
5 Chorus Sustainability Report FY25
Thriving environment
SUPPORTING INITIATIVES FY25
Planning for contract renewals and new tenders to include
SBTi target commitment.
Engagement with top suppliers underway.
SUPPORTING INITIATIVES FY25
Continue to reduce our fleet whilst meeting operational needs.
In FY25 we replaced five vehicles with Hybrid and EV alternatives.
SUPPORTING INITIATIVES FY25
Moved to new providers for e-waste and fibre duct recycling in FY25.
FY25 includes a new copper recovery programme of work.
SUPPORTING INITIATIVES FY25
EMISSIONS REDUCTION PLAN (ERP)
SCOPE 1: Proactive aircon maintenance has delivered a reduction in refrigerant leaks.
SCOPE 2: Chorus has reduced electricity consumption (by 4.8%) when compared to FY24.
Emissions have increased due to the 39% increase in the MfE emissions factor.
7
Internal Aim
Verified SBTi Target
Climate Target
SUPPORTING INITIATIVES FY25
Water usage figures above are a yearly average across all Chorus sites.
Usage remains consistently low and non-material.
Water use is limited to standard clean water and effluent use with no
significant environmental impact.
Verified SBTi Target
Internal Aim
To support the public policy ambition of transitioning
Aotearoa to a low-emission, climate-resilient future,
Chorus is focused on action that decarbonises
our ecosystem and minimises climate impact.
6
We report our progress against material climate-related targets
under Aotearoa’s mandatory climate-related disclosures
(CRD) regime in our FY25 Climate Statements. The following
‘Thriving environment’ discussion is designed to provide
a snapshot of our broader environmental progress.
Please refer to our Climate Statements at:
https://company.chorus.co.nz/sustainability
for our CRD for FY25.
6 Ministry for the Environment - https://environment.govt.nz/what-government-is-doing/areas-of-work/climate-change/about-new-zealands-climate-change-programme/.
7 Ministry for the Environment - https://environment.govt.nz/publications/measuring-emissions-guide-2025/.
8 Waste reduction goal is dependent on service companies and waste providers being committed to ensuring all plastic ducting is reused and recycled across our network. All Chorus office and network waste continues to be recycled as per contractual agreements and suppliers continue to innovate and take a full
life cycle approach to design, enabling better end-of-life separation, supporting increased reuse and recycling.
Thriving environment
SCOPE 3 ENGAGEMENT GOAL: 70% OF OUR SUPPLIERS
BY SPEND TO HAVE A SCIENCE-BASED TARGET BY FY29
VEHICLE FLEET REDUCTION GOAL
100% EV FLEET OR HYBRID FLEET BY END OF FY28
REDUCE ABSOLUTE SCOPE 1 & 2 EMISSIONS BY 62% BY FY30
AGAINST FY20 BASE YEAR
6 Chorus Sustainability Report FY25
43%30%
TOP SUPPLIERSTOP SUPPLIERS
F
Y
2
0
2
4
F
Y
2
0
2
5
56%30%37%
F
Y
2
0
2
3
F
Y
2
0
2
5
F
Y
2
0
2
4
7, 8 7 710,5366,387
F
Y
2
0
2
0
F
Y
2
0
2
4
F
Y
2
0
2
5
tCO2etCO2etCO2e
99%87%93%
RECYCLEDRECYCLEDRECYCLED
9.61010.3
m3m3m3
F
Y
2
0
2
3
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
4
F
Y
2
0
2
5
F
Y
2
0
2
5
SUPPORTING INITIATIVES FY25
Short term goal of 15% reduction by FY25 against FY20 baseline not met
chiefly due to prioritisation decisions resulting in certain copper and
optimisation initiatives being postponed. The restatement of our base year
also played a role.
Emissions Reduction Plan modelling and copper withdrawal planning
indicates our longer-range target of 25% electricity reduction by FY30
remains on track.
Climate Target
71.580.475.1
F
Y
2
0
2
0
F
Y
2
0
2
4
F
Y
2
0
2
5
GwHGwHGwH
REDUCE ELECTRICITY USE BY 25% AGAINST FY20 BASELINE BY FY30
INTERIM MILESTONE OF 15% REDUCTION AGAINST FY20 BY FY25
RECYCLE 80% OR MORE WASTE
IN OUR CORPORATE OFFICES & OPERATIONS
8
KEEP WATER USE TO A MINIMUM
Solar trial progress
With over 90% of our scope 1 & 2 emissions due to our electricity
use, we are prioritising renewable energy in our Emissions
Reduction Plan – including generating our own and potentially
selling excess into the grid.
Roof mounted solar PV was installed on six trial sites in FY25,
with more planned for FY26 as part of our ongoing feasibility
assessment. These trials are key to assessing the long-term viability
of solar for Chorus and shaping future initiatives.
Transition planning training and programme
to build asset management capability
In FY25, we continued to progress our climate related transition
planning, building on existing programmes of work within the
business which already had decarbonisation or climate adaptation
and resilience as a focus.
In early 2025, we brought this together in our first documented
Transition Plan, intended to facilitate an integrated approach moving
forward. Our transition planning allows employees to understand
how Chorus plans to transition to a low-emission, climate-resilient
future and outlines the key programmes of work and action plans
supporting this.
As part of our transition planning a Training Plan was developed
with Tonkin & Taylor to help asset managers and other key Chorus
personnel understand transition planning and how to integrate climate
change risks and opportunities considerations into appropriate asset
management plans and broader business processes.
The training included:
• Transition planning for key business units
• Greenhouse Gas Emission mitigation assessments for
Asset Managers
• Adaptation to Climate Risk deep dive for Asset Managers.
Through this training, Chorus is working towards enabling our
employees to make informed decisions about sustainable practices
and risk mitigation and adaptation, appropriate to their role.
Asset managers’ capabilities are being developed to support the
application of a mitigation and adaptation climate lens to their
decision-making.
For more information on Chorus’ current climate-related impacts,
refer to our FY25 Climate Statements at:
https://company.chorus.co.nz/sustainability.
Chorus has installed solar on six exchanges in FY25 as part of a trial.
Chorus copper connections as at 30 June 2025
Other fibre company (LFC) zoneCopper lines (no broadband)5,000Copper connections are declining as Chorus retires
our copper network and customers migrate to other
LFC fibre networks, or alternative technologies.
Copper broadband lines6,000
Non-fibre addresses
(i.e. Chorus fibre not available)
Copper lines (no broadband)12,000Outside Chorus and LFC fibre areas, there are now
approximately 68,000 copper lines remaining. This
is a 26% decrease over FY25, largely due to natural
attrition as rural consumers move off copper to more
modern alternatives like satellite and wireless.
Copper broadband lines56,000
Chorus fibre zoneCopper lines (no broadband)7,000Covers all addresses outside LFC UFB rollout zone
where Chorus fibre is available. Copper connections
are steadily reducing.
Copper broadband lines6,000
Copper network retirement
There’s been plenty of progress against FY25 in Chorus’ goal to retire all
copper services and shift to a simpler all-fibre network by 2030. As at the
end of FY25, there were 65,000 fewer active copper lines nationwide.
Chorus’ teams engaged with community organisations, local councils
and individuals where required to help facilitate a smooth retirement of
the copper network.
This has left about 92,000 copper lines in service as of 30 June 2025
(see table).
Chorus plans to fully retire the copper network in our fibre areas by
mid-2026, as part of our overall transition to an all-fibre business
by 2030.
Also contributing to this has been the first proactive withdrawal
of services outside fibre areas with the retirement of Customer
Multi-Access Radio (CMAR) and Country Set systems. These are
legacy radio-based systems that rely on a range of energy sources,
including diesel generators, to help deliver voice only services to
more remote parts of Aotearoa.
In FY25, Chorus began recovering redundant copper cables to
assess the feasibility and challenges of extraction, with findings to
guide future work.
7 Chorus Sustainability Report FY25
Thriving environment
NOTES
Network monitored 24/7 and disaster response plans in place to help maintain
or restore services in an emergency.
Fibre performance measures provided are reported to the Commerce
Commission, as part of Chorus’ information disclosures.
11
They contain network
availability in 23 geographic regions based on downtime in the Layer 1 (physical)
and Layer 2 (electronic)
12
parts of the network. Fault restoration and unplanned
downtime are at an aggregated national level.
Quality standard performance is also reported to the Commission, as well
as measures on national port utilisation to ensure network capacity is
meeting demand.
9 Supplier work hours reduced significantly from FY24 to FY25 reducing the number of service company inspections in FY25.
10 National Environmental Standards for Telecommunications Facilities; the Health and Safety at Work Act New Zealand; the Resource Management Act;
and the Heritage New Zealand Pouhere Taonga Act.
11 See Chorus, https://company.chorus.co.nz/about/regulatory/price-quality-information-disclosures.
12 Definitions for Layer 1, Layer 2 and other technical terms are set out in Glossary.
13 An environmental breach is an event that is a departure from standard operating conditions that can or does have an impact on human health or the
environment (e.g. diesel spillage that pollutes the surrounding land).
* Excludes force majeure events and Chorus network in other local fibre company areas.
AVERAGE YEARLY UNPLANNED DOWNTIME (MINUTES) LAYER 1
FIBRE FAULTS* PER 100 CONNECTIONS LAYER 2
AVERAGE YEARLY UNPLANNED DOWNTIME (MINUTES) LAYER 2
Health & SafetyNetwork Reliability
NOTES
INDUSTRY BENCHMARK = 4.61
Overhauling our health and safety IT system led to a 43% increase in incident
and near-miss reporting, strengthening risk controls and proactive hazard
identification. This data-driven approach supports sustainability by preventing
workplace harm and enhancing resilience.
NOTES
INDUSTRY BENCHMARK = 14.27
Chorus consistently reports below the industry benchmark on LTIFR & TRIF.
In FY25, our supply chain reported four recordable injury events.
NOTES
Chorus Supplier Code of Practice framework requires that its people, and our
suppliers, comply with all relevant local and central government legislation,
including for physical and operational work completed.
10
Safety inspections
were carried out by Chorus and its service companies.
FY23: 736 (Chorus); 19,412 (Serco’s)
FY24: 2,860 (Chorus); 18,545 (Serco’s)
FY25: 3,268 (Chorus); 9,542 (Serco’s)
Thriving partners & customers
Investing in our people, partners and their safety,
along with ensuring assets are safe, resilient and
efficient is a critical part of Chorus business.
Environmental Management
FY 2025
NUMBER OF SITES ON DEPARTMENT OF
CONSERVATION LAND
FY 2025
CHORUS HAD ZERO MATERIAL
ENVIRONMENTAL BREACHES
13
8 Chorus Sustainability Report FY25
Thriving partners & customers
TOTAL RECORDABLE INJURY FREQUENCY RATE (TRIFR)
LOST TIME INJURY FREQUENCY RATE (LTIFR)
NUMBER OF SAFETY INSPECTIONS COMPLETED FY25
0.990.650.67
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
0.991.31.33
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
12,810
20,14821,405
FIBRE FAULTS* PER 100 CONNECTIONS LAYER 1
11
2.64
2.93
2.57
13.11
10.14
9.97
32.68
2 7. 2 1
28.56
1.27
1.20
1.03
C
Y
2
0
2
2
C
Y
2
0
2
3
C
Y
2
0
2
4
C
Y
2
0
2
2
C
Y
2
0
2
3
C
Y
2
0
2
4
C
Y
2
0
2
2
C
Y
2
0
2
3
C
Y
2
0
2
4
C
Y
2
0
2
2
C
Y
2
0
2
3
C
Y
2
0
2
4
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
9
Here’s is a snapshot of how we’re tracking.
Fibre network resilience
Chorus’ fibre network has been designed to limit the customer
impact of individual network failures with:
• a resilient core network.
• physical duplication and redundancy in key parts of the network
to protect against equipment, cable, or power system failures.
• geographic separation of critical network elements.
• network practices to reduce likelihood of accidental damage or
network failure.
Chorus also continues to invest in the resilience of our network
through the continued rollout of fibre and removal of our
copper network.
As a member of the Telecommunications Forum emergency response
working group, we are part of Government conversations (local and
national), and sector initiatives focused on network resilience.
Cyclone Gabrielle in 2023 highlighted the interdependence
between telecommunications networks and other infrastructure,
such as electricity and roads, in a natural disaster.
The Telecommunications Forum’s proposals for disaster
preparedness and emergency management include improved
understanding of other infrastructure’s resilience and planning.
This focus on business resilience is supported by our business
continuity management framework.
Earthquakes retain a large degree of focus for Chorus’ resiliency
planning. Historically, earthquake damage has tended to be limited
to local copper cables, with the fibre infrastructure designed to
reduce the impacts of seismic activity, and damage to exchange
buildings has been minimal. Chorus has an ongoing programme to
strengthen critical network sites for earthquakes.
Seismologists are using our West Coast fibre network to analyse the
South Island’s Alpine Fault and gather data to help model possible
seismological scenarios. This study is intended to help inform local
communities and organisations and help them to plan for future
essential utility resiliency.
In addition to earthquake risk, Chorus also assesses its sites against
other factors, such as structural integrity and vulnerability to
weather-related events (i.e. high risk of flooding) that present long-
term risks to our exchanges/sites. Where we believe the risk is high,
Chorus develops plans to relocate these sites and/ or re-route the
associated fibre network. For example, planning to relocate our
Gore exchange has commenced with acquisition of a new site, and
build work is due to start in FY26 with completion expected at the
end of FY28.
Chorus’ insurance programme covers all risks (subject to standard
exclusions) of physical damage and business interruption for
above-ground assets. Specific cover is provided for earthquake
damage to underground cables in Auckland, Hamilton, Wellington,
and Dunedin. Chorus undertakes probability-based loss estimate
modelling to ensure adequate policy limits covering material damage
and business interruption.
Health & Safety foundations
At Chorus, health & safety (H&S) is an important part of our focus on
being a mature sustainable business. Our approach aims to ensure
that workplace safety, risk management, and industry collaboration
contribute to long-term resilience and responsible operations.
Chorus collaborates with telecommunications stakeholders
through forums and strategic engagement to raise health and
safety standards across the sector. As an example, Chorus helped
shape Waka Kotahi’s NZ Guide to Temporary Traffic Management
to promote the adoption of road safety best practices across our
service companies and field workforce while out working on the
network. These efforts aim to support industry-wide improvements
in workplace safety and sustainability.
Chorus uses a balanced scorecard approach to monitor safety
maturity, engagement, and behaviours. The scorecard, built on
benchmarked practices, is designed to tell us if the health & safety
framework is working, drive continuous improvement and ensure
that safety is a central pillar of our operational sustainability.
Measurable outcomes, such as increased incident reporting and
proactive risk management, demonstrate our progress.
In partnership with the Aotearoa New Zealand GM Safety Forum,
updated governance guidelines have been released.
14
We have
supported our leadership team and the Board in building capability
in line with this guidance and in response to industry cases with
updates and training in FY25.
The Chorus H&S risk management framework has historically
focused on the work our people undertake and the critical risks
and controls that need to be in place to ensure their safety. In FY25,
Chorus reviewed and broadened this approach to better consider
Chorus assets. Teams across Chorus have worked together to ensure
a broader and more strategic approach to assess H&S risks in FY26.
Chorus also supports scholarship programs and external H&S
associations to grow the pool of qualified H&S advisors, with a view
to fostering industry leadership and continuous knowledge sharing.
Connecting Milford Sound providing further resilience in connectivity to an
extremely remote part of Aotearoa.
9 Chorus Sustainability Report FY25
Thriving partners & customers
14 Health and safety governance: a good practice guide https://www.iod.org.nz/resources-and-insights/guides-and-resources/health-and-safety-a-good-practice-guide#.
NOTES
We continued our partnership with
Katoa Connect and Digital Seniors in FY25.
Target: 500K in digital inclusion
charitable partnership donations
for device and skills
DONATED
FY 2025
10 Chorus Sustainability Report FY25
Thriving communities
The digital divide in Aotearoa,
where some households do not
have meaningful digital access,
reflects several obstacles, such
as availability, affordability, and
adoption of technology options.
Chorus is playing a part in closing
this digital divide when it comes to
connectivity by partnering with other
stakeholders as set out below, to help
facilitate better futures for Aotearoa.
Here’s is a snapshot of how we’re tracking.
15 $250K of charitable giving allocated for FY25
was paid at the end of FY24 so total FY25 related
charitable spend would have been $500k.
16 Eligible corporate laptops need to be less than
10 years old and with a charger. If devices do not
meet these criteria, they are sent to our e-waste
provider for recycling.
Chorus partners to help bridge the digital divide
and strive for digital equity in Aotearoa
Our people are empowered to support
community good with a focus on digital inclusion
NOTES
Volunteering participation increased
in FY25, supported by centrally
coordinated opportunities and an
enhanced communications and
engagement strategy.
Target: 40% of Chorus staff using volunteer leave
Target: 1,000 digital equity (DE)
product connections by end of 2025
NOTES
FY25: 104 new connections.
2,517 existing connections retained.
Digitally excluded households remain a focus area
in the development and evolution of Chorus’ fibre
plans. The PoC aims to garner insights to inform
consideration of digital equity propositions. Slower
connection growth in some sectors highlights the
challenges our channel partners have in supporting
whānau to become connected.
CONNECTIONS
FY 2025
Through our DE Proof of Concept (PoC) Product
NOTES
Targeted efforts in Northland, where digital
exclusion rates are high among Māori and Pacific
whānau, with participants receiving 20 hours of
skills training, subsidised internet for a year, and a
free device.
Target: 100 Māori/Pasifika adults
graduate Hapori Connect programme
GR ADUATES
FY 2025
with Katoa connect in FY25
FY 2024/25
NOTES
This included 811 hubs across Aotearoa and eight
pop up hubs at a local retirement village on the
North Shore through Chorus staff volunteering.
1,500 seniors attended the Digital Seniors Tech
Expo in November 2024. Seniors have also been
supported through the Get Set Up for Safety A.I.
training and modules created in collaboration
with Netsafe, launched in May with financial
support from Chorus.
Target: 3,000 Seniors supported
via Digital Seniors
SENIORS SUPPORTED
Two-year partnership (FY24/FY25)
Target: 100% of eligible
16
laptops
to go to Recycle A Device (RAD)
FY 2025
LAPTOPS
NOTES
Chorus supported RAD, a nationwide
not-for-profit initiative that refurbishes
donated laptops and tablets for
redistribution to those in need.
Established during 2020 lockdown,
RAD’s mission is to ensure no person in
Aotearoa is left behind.
End of life or broken
FY 2025
OF STAFF USED VOLUNTEER LEAVE
Target: Employee payroll giving
attached to digital inclusion by end of FY25
NOTES
Payroll giving was promoted throughout the year,
with a focused campaign during Volunteer Week.
Thriving communities
15
22% OF VOLUNTEER LEAVE USED
FOR DIGITAL INCLUSION INITIATIVES
Digital Equity product trial
The Digital Equity Proof of Concept (PoC) is exploring a scalable
fibre solution for digitally disadvantaged households. The objective
is to assess whether Chorus, in collaboration with RSPs, community
organisations, and social service agencies, can deliver an affordable
and meaningful broadband connectivity proposition.
The primary beneficiaries of this initiative are whānau (families)
residing in social housing who are currently without digital
connectivity or homes with children who attend a school that is part
of the Ka Ora, Ka Ako - Healthy School Lunches Programme.
This is a cross-industry initiative involving Chorus, other Local Fibre
Companies (LFCs), interested RSPs, community groups, and social
service providers, all of whom have contributed to the development
of various components of the proposition.
Chorus has developed two fibre-based Digital Equity products,
along with an eligibility framework intended to ensure the support
reaches those most in need. This approach also aims to build broad,
multi-stakeholder backing for future digital inclusion initiatives.
Since February 2025, social impact RSPs have been delivering fibre
connections to digitally disadvantaged households, maintaining
approximately 2,500 active connections during the transition from
the Ministry of Education’s free internet initiative to the Digital Equity
2024 offering.
The Digital Equity PoC is a key component of Chorus’ broader
Whiria te Aka Mathiko strategy.
Launch of Whiria te Aka Mathiko
The digital divide continues to grow in Aotearoa New Zealand,
with the Digital Equity Coalition Aotearoa’s ‘Affordable Connectivity
in Aotearoa’ report
17
revealing in May 2024 that up to 380,000
households cannot afford meaningful digital access. To achieve
Chorus’ strategic goal of 80% fibre broadband uptake and fulfil our
purpose of “Unleashing potential through connectivity. Enabling
better futures for Aotearoa”, we’re also playing our part to tackle
the challenges of affordability, availability, and adoption in the
digital space.
Whiria te Aka Mathiko is Chorus’ initiative to help close this divide
through four key areas:
1. Digital Equity Product Trial: Chorus is working with service
providers to trial an equitable/low-cost fibre product to
low-income households, to better enable the support to
connect confidently.
2. Charitable Partnerships: over FY24 and FY25, Chorus has
donated $1,000,000 to organisations like Katoa Connect and
Digital Seniors ($750,000 in FY24, with $253,000 donated in
FY25), supporting digital inclusion in underserved communities.
3. Sponsorships: Chorus has collaborated with NetSafe on senior
safety campaigns.
4. Volunteering: Chorus’ people have a volunteering day to support
communities, including providing digital skills support.
Whiria te Aka Mathiko, meaning “weaving the fibre,” reflects Chorus’
strategic focus on connecting communities and enabling better
futures through digital equity.
Chorus employee volunteering with Digital Seniors; tackling the tech and
confidence barriers.
Digital Equity Timaru trip; Chorus making connections that truly matter.
Expanding our fibre footprint
In 2025, Chorus advanced its strategic goal to expand fibre access
through the Fibre Frontier build programme – our first large-scale
rollout without government funding. To date, the initiative has
added fibre to around 4,500 premises across 59 communities, with
the intent of the programme overall to enable approximately 25,000
more New Zealanders to access reliable broadband.
Continued demand from areas outside Chorus’ current fibre
footprint encouraged the launch of Chorus’ Community Co-
Funded Fibre Build programme. Chorus contributes $3,500 per
premises, supporting communities outside the current fibre
footprint to co-invest in their connectivity. This model provides a
practical and community-focused pathway to extend fibre access
where viable.
Chorus continues to advocate for a supportive policy and
regulatory environment for fibre expansion by engaging with
government, the Commerce Commission, and other stakeholders
to encourage future investment. Recent endorsement from Te
Waihanga (the Infrastructure Commission) of Chorus’ proposal
to expand fibre to 95 percent of Aotearoa is encouraging, though
funding from Government remains a key enabler.
17 https://www.digitalequity.nz/affordableconnectivityreport.
11 Chorus Sustainability Report FY25
Thriving communities
Community relations
This year, Chorus’ Community Affairs team continued to build
local partnerships and support communities across Aotearoa. The
team’s focus was on initiatives with the potential to strengthen
digital inclusion, support local communities, and reduce vandalism
through creativity.
Some highlights from FY25 are set out below
Supporting local communities through art
We worked with more than 50 councils nationwide to paint more
than 200 murals on cabinets and exchange buildings. These
public artworks, including Rainbow-themed designs, not only
brighten neighbourhoods and deter graffiti but also provide paid
opportunities and greater visibility for local artists.
Collaborative partnerships across the country
We worked alongside community organisations and local business
groups such as the Beautification Trust, Creative Bay of Plenty,
Creative Northland, Rural Women, Federated Farmers, and
business associations in Parnell, Wiri, and Papakura. Our ongoing
relationships with local graffiti prevention teams in Auckland,
Wellington, and Christchurch also helped ensure our public-facing
infrastructure remains clean and welcoming.
Grassroots engagement and fibre awareness
We delivered community events across Aotearoa to promote the
benefits of fibre, understand local connectivity barriers, and explore
digital skills needs. These gatherings helped build trust and foster
two-way conversations with communities. We also attended major
regional Field Days in Kirwee, Wanaka, Northland, and Central Districts,
ensuring people had easy access to information about our activities to
build out fibre further and the retirement of the copper network.
Engaging with local government leaders
We returned to the Local Government New Zealand conference,
where the team spoke with Mayors, Councillors, Chief Executives,
and local government representatives from across the country,
strengthening our relationships and reinforcing our focus on
community. We also attended a number of council meetings
in person to update on connectivity in local areas and provide
education sessions.
Stakeholder and investor relations
Chorus’ stakeholder engagement approach is designed to be
proactive, transparent, and tailored to the needs of diverse
groups. Chorus looks to engage regularly across central and
local government (attending and holding events), community
organisations (see below under ‘Community relations’), and industry
and key stakeholder groups.
Chorus monitors customer satisfaction through surveys on fault
restoration and connecting homes with an existing fibre box.
Customer experience is linked to organisational objectives for
remuneration purposes. Chorus also uses independent customer
surveys to assess broadband satisfaction and the public’s perception
of the organisation.
Chorus’ investor relations programme facilitates two-way
communication with investors and other market participants about
our business, governance, and performance. Annual and half-year
results presentations are available to all investors via webcast, as is
our annual shareholders meeting. Chorus held an investor day in
December 2024 to provide insights into our new company strategy
and business performance.
Chorus was a first-time finalist for ‘Best Investor Relations’ at the
2025 INFINZ Awards and winner of ‘Best Investor Relations by a
New Zealand Company’ in the 2025 Australasian Investor Relations
Association awards (previous winner in 2024 and 2022).
MEMBERSHIPS
$1.1 MILLION
DONATIONS
$253,000
SPONSORSHIPS
$136,000
IN-KIND GIVING
2,216 HOURS
Chorus talk to members of the public at a tech for seniors expo.
Chorus at Fieldays; Connecting rural Aotearoa to the future.
Chorus’ FY25 key community contributions
12 Chorus Sustainability Report FY25
Thriving communities
Thriving people
Thriving people and diversity of thought are central
to our success as a business.
As part of Chorus’ people strategy, a focus for FY25 was on ‘Hauora’
(the Te Ao Māori view of wellbeing) and ‘Te Whare Tapa Whā’
(the four pillars of Mental & Emotional, Physical, Family
& Social, and Spiritual Wellbeing) to provide a holistic
approach to wellbeing and thriving people.
Chorus provides a range of benefits for full time employees,
including flexible working options, gender equal parental
leave package (totalling eight weeks for all parents), volunteer
time, wellbeing, and company days as extra leave. Additionally,
employees receive an internet concession, subsidised
insurance, accommodation at Marram holiday homes and
healthcare, as well as other social and wellbeing initiatives.
Here’s is a snapshot of how we’re tracking.
NOTES
While organisational change in FY25 led to a temporary reduction in focused
learning activity, Chorus is preparing to launch a new leadership programme in FY26.
Diversity, Equity and Inclusion objectives are integrated into the programme and
this initiative, combined with renewed emphasis on individual goal setting and
development is expected to drive an uplift in learning activity across Chorus.
NOTES
Chorus is within the top 5% of the technology industry benchmark
for eNPS and top 25% for total score in FY25.
NOTES
The FY25 total turnover rate includes employees who exited the organisation as
part of operating model changes.
13 Chorus Sustainability Report FY25
Thriving people
3.9%9.6%4.4%
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
Total turnover rate
Positions filled by internal candidates
14.4%10.1%9.3%
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
56%46%58%
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
8.48.78.6
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
Employee net promoter score (eNPS)
18
Participation rate
+58+70+65
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
81%86%85%
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
7819.7
HOURSHOURSHOURS
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
Average $ per FTE
$695$1,012$692
F
Y
2
0
2
3
F
Y
2
0
2
4
F
Y
2
0
2
5
TURNOVEROUT OF 10
ENGAGED
eNPS
TURNOVER
INTERNAL
TURNOVEROUT OF 10
ENGAGED
eNPS
TURNOVER
INTERNAL
TURNOVEROUT OF 10
ENGAGED
eNPS
TURNOVER
INTERNAL
VoluntaryTotal score out of 10Average hours per FTE
Employee turnover rateEmployee engagementLearning and development
18 eNPS means employee Net Promoter Score. Net promoter scores can range from -100 to +100 and are calculated by subtracting the percentage of detractors (0-6 engagement score) from the percentage of promoters (9-10 engagement score).
Thriving people continued
Diversity, Equity, Inclusion, and wellbeing in FY25
14 Chorus Sustainability Report FY25
Thriving people
19 Chorus engagement survey data is provided by Peakon who provide a technology sector benchmark for comparison. Achieving a score within the top 10% of the benchmark is considered best in class.
NOTES
Chorus achieved its targets for FY25 in all four drivers of
Health and Wellbeing.
NOTES
Chorus achieved its targets for FY25 across most of
Diversity, Equity and Inclusion.
Target: Top 5% of Technology industry benchmark
SOCIAL WELLBEING DRIVERS
MENTAL WELLBEING DRIVERS
PHYSICAL WELLBEING DRIVERS
ORGANISATIONAL SUPPORT DRIVERS
8.45%57
T
O
P
e
N
P
S
F
Y
2
0
2
5
F
Y
2
0
2
5
OUT OF 10SCORE
8.95%75
T
O
P
e
N
P
S
F
Y
2
0
2
5
OUT OF 10SCORE
8.85%75
T
O
P
e
N
P
S
F
Y
2
0
2
5
OUT OF 10SCORE
8.65%68
T
O
P
e
N
P
S
F
Y
2
0
2
5
OUT OF 10SCORE
T
O
P
e
N
P
S
T
O
P
e
N
P
S
F
Y
2
0
2
5
T
O
P
e
N
P
S
F
Y
2
0
2
5
Target: Top 10% of Technology industry benchmark
19
INCLUSIVENESS DRIVERS
DIVERSITY DRIVERS
NON-DISCRIMINATORY DRIVERS
8.75%62
OUT OF 10SCORE
8.610%63
OUT OF 10SCORE
8.725%67
OUT OF 10SCORE
57%
63%58%
43%
37%42%
Thriving people continued
70%70%30%30%
15 Chorus Sustainability Report FY25
Thriving people
NOTES
These two % columns don't add to 100%. This is because our people can chose up
to three ethnicities that they identify as, so where someone has more than one they
are represented in each of their ethnicities, but over the total headcount. This is
consistent with how we report ethnicity splits elsewhere.
Ethnic representation: Chorus has 99% of our employee population’s ethnicity data.
Chorus seeks to grow diverse leadership population with internal development and
education programmes, sponsorship and mentoring.
20%
40%
60%
80%
100%
0
14
BOARD
2025
BOARD
2023
BOARD
2024
ALL
CHORUS
2025
ALL
CHORUS
2024
ALL
CHORUS
2023
PEOPLE
LEADERS
2025
PEOPLE
LEADERS
2024
PEOPLE
LEADERS
2023
EXECUTIVE
2023
4
EXECUTIVE
2024
EXECUTIVE
2025
20%40%60%80%100%
0
NZ EUROPEANPACIFIC PEOPLES
MĀORI
LATIN / MIDDLE EAST / AFRICAOTHER
PREFER NOT TO ANSWER
INDIANASIAN
PEOPLE
LEADERS
2025
ALL
CHORUS
2025
EUROPEANMALEFEMALE
69
17
644
318
6014147
6
4
22
FY25 Gender split at all levels of the organisation
20
(as of 30 April 2025)
Gender by role - FY23 – FY25 (as of 30 April 2025)
Voluntary ethnicity reporting by role - FY25 (as at June 2025)
BOARD
CAREER
LEVELS
8 – 10
EXECUTIVE
PEOPLE
LEADERS
ALL OF
CHORUS
NOTES
Chorus met its measure of 40:40:20
in the levels of Board and all Chorus employees.
42
4242
39
39
37
14
45
30
70
55
86
63
6161
58
5858
43
57
43
57
43
57
20 Chorus targets a gender split of 40% male, 40% female 20% of any gender.
MALEFEMALE
New gender pay target set
Chorus remains committed to fostering a diverse, equitable, and
inclusive workplace where DE&I continues to be embedded in our
organisational culture and reflected in initiatives across the business.
In FY25, we advanced our gender equity efforts through a new plan
aimed at addressing and mitigating inequities. At a total company
level, comparing the median hourly rate for women to men across
all roles, Chorus’ gender pay gap improved from -18.4% in April
2024 to -16.9% in April 2025. An indicator that our gender equity
plan is driving sustainable change is the gender pay gap among new
hires over the past two years, which now sits at 0%. This reflects
improved equity in starting salaries and reinforces the impact of our
targeted actions.
We know from the work undertaken that the gap is primarily driven
by existing gender imbalance across the organisation, with a
higher proportion of male employees, which is common to many
technology companies. As part of our plan, Chorus is focusing on
opportunities to increase female appointments, notably in senior
roles. Due to efforts in FY25, we have seen a +3% uplift to 33%
in this cohort. We expect to see further positive improvement in
gender balance across FY26.
We have also set a new target to reduce our organisational
gender pay gap to –10% or less by FY29. We believe that through
strengthened frameworks and data driven decision making we will
set the path to achieving this.
Future Fit Leadership framework
To support Chorus’ shift into Horizon Two (FY26–FY30)
21
and
complement its values and behaviours, Chorus developed the
Future Fit Leadership framework in FY25, a practical tool integrated
across the business that gives Chorus leaders the skills to create
thriving teams and drive strategic execution.
The framework is focused on 11 core leadership skills, covering both
the ‘what’ (e.g., strategic problem solving, data-driven decision making)
and the ‘how’ (e.g. aligning team efforts with Chorus’ strategy, setting
the standard for inclusive leadership by modelling honesty, respect and
openness etc). Leaders are encouraged to prioritise the core skills most
relevant to their role and current challenges.
Cybersecurity
Chorus has adopted the National Institute of Standards and
Technology Cybersecurity Framework (NIST CSF) 2.0 as our core
controls framework and continues to utilise controls specified from
ISO 27001/2 and the New Zealand Information Security Manual
(the Aotearoa New Zealand Government’s manual on information
assurance and information systems security) where appropriate.
Chorus also has CEO-approved policies for information
management and control, technology usage and technology
security, artificial intelligence, and whistle blowing. These policies
help govern our technology strategy and its sub strategies including
security, software lifecycle, and technology and service resilience.
Our technology framework ensures cybersecurity is addressed
through technology selection and adoption, network delivery
practices, and ongoing operations and protection of IT systems.
Protecting Chorus’ network, business operations, and private and
commercially sensitive information is of paramount importance.
We utilise a “defence in depth” technology strategy encompassing
several multi-layer controls such as ‘least privilege (granting users
the minimum access necessary to perform their jobs), multi factor
authentication, regular security auditing, vulnerability scanning,
and penetration testing. Our Security Incident Response Plan is
part of a wider crisis management framework and sets out how we
respond should there be a suspected or confirmed cyber incident.
Depending on the nature or criticality of any incident, Chorus would
assess whether Government ministers and/or agencies needed to
be engaged. In all instances a post incident review is conducted to
identify improvements to our control frameworks.
The Audit and Risk Management Committee (ARMC) receives
cybersecurity reports from the Chief Technology Officer every three
months, with interim updates as required. These are reported back
to the Board. Chorus chose to obtain an external audit for alignment
with the NIST CSF 2.0 framework in 2024, with programmatic
improvements occurring over 2025 as a result. We also conduct
technology audits and penetration testing exercises for any material
technology changes.
Chorus monitors all material changes in technology environment,
including access control. Areas containing personal or sensitive
data are protected and monitored for change with automatic
alerting. Egress gateways such as email, Internet and/or removable
devices are monitored for unauthorised or inappropriate transfers.
Access controls and encryption are applied to systems identified as
containing sensitive information.
Chorus’ Security Officers test the businesses security incident
response and liaise with the National Cyber Security Centre on
advanced cyber threats. Chorus also undertake incident exercises
and vulnerability audits, including with external parties, in parallel
with internal real-time scanning of systems.
All people with network access undergo mandatory cyber
awareness training on issues such as phishing and malware.
Employees also receive mandatory training on privacy and
information management, and on Chorus’ regulated information
management obligations. Chorus’ procurement processes ensure
that suppliers are selected, contracted, and managed to protect
sensitive data required to meet our information security standards
and policies.
Chorus people leaders come together to talk leadership, recognition,
prioritisation and more.
16 Chorus Sustainability Report FY25
Thriving people
21 Refer to Chorus’ investor day presentation 2024-https://chorus-investor-day-2024-presentation.pdf.
Privacy
As a wholesale network operator, Chorus generally does not sell
telecommunications services directly to end customers or bill
them directly. This means we hold less personal information than
the RSPs who use our network to provide services directly to their
customers.
Chorus protects and manages personal information in line with
the requirements of the New Zealand Privacy Act 2020 and the
Telecommunications Information Privacy Code 2020 that sets out
additional rules for the telecommunications sector. A copy of our
privacy policy is available on our website.
22
Chorus’ privacy policy has a process for access and correction of
personal information. Requests can be made by contacting privacy@
chorus.co.nz. Where appropriate, a rectification request may result in
correction or deletion of incorrect or dated personal information.
We take our privacy obligations seriously and have a group of
subject matter experts across the business who are responsible for
keeping privacy policies and related employee training up to date,
to help ensure our obligations are front of mind whenever we deal
with personal information.
Our Privacy Officer is responsible for implementing our privacy
framework within its wider risk management framework. They
promote awareness of our privacy systems and processes and
escalate matters to the Executive team as required. Annual privacy
training is compulsory for employees and contractors who have
access to Chorus IT systems. Tailored training for specific teams is
run as required.
We provide personal information to third parties in very limited
circumstances as outlined in our privacy policy. For example,
individuals can opt-out of our PowerSense service which provides
Optical Network Terminals (ONT) in customer or business premises
power status to emergency services and other utility operators.
Ethical supply chain
Sustainable and valuable supplier relationships
Given the rapid change within the telecommunications industry,
Chorus focuses on building enduring relationships with our suppliers
that deliver value to both parties and encourage innovation. Chorus
considers a range of sustainability-related criteria when evaluating
potential suppliers, including environment, health and safety, worker
welfare and corporate reputation as applicable.
Chorus encourages suppliers to go beyond legal compliance,
drawing on internationally recognised standards where appropriate
to advance social, labour and business ethics.
23
We do this
primarily through regular and consistent engagement, and through
weighted evaluation criteria in tenders or market exercises. Our
commercial team administers our supplier code of practice, which is
incorporated into supplier contracts, and has governance oversight
from the Board.
See: https://company.chorus.co.nz/about/contracts-
andagreements/suppliers.
Worker Welfare & our Modern Slavery Statement
Chorus’ supply chains span around 1,100 direct suppliers representing
approximately $730 million in procurement spend in FY25. Most of
Chorus’ direct supplier spend is in Aotearoa.
Chorus expects our suppliers to share our commitment that everyone
is treated fairly. The aim is to make worker welfare an everyday part of
business, like Chorus’ health and safety. Examples include our Ethical
Voice survey to technicians, Chorus’ online portal and independent
whistle-blower process and our worker welfare team that monitors
Chorus’ contractor and subcontractor field workforce within
Aotearoa.
Chorus sources a range of goods and services internationally, primarily
from suppliers in Europe, North America, and Asia with an Aotearoa
New Zealand presence. Chorus manages modern slavery risks during
the procurement and contracting process with suppliers required
contractually to comply with Chorus’ Supplier Code of Practice.
In FY25, we surveyed technicians and subcontractors on health
and safety and employment conditions. This led to continuous
improvement initiatives and improved awareness.
Our cross-business governance team oversees any investigation
of actual or potential work mistreatment and oversees the service
companies’ worker welfare programmes. We notify relevant
regulatory authorities if we identify exploitation and, where
appropriate, ban companies from working on the Chorus network.
We audited our own worker welfare programme and our service
companies to ensure the programmes are operating effectively. We
reviewed technician onboarding procedures to satisfy ourselves that
migrant workers were properly inducted into the workforce and their
employment was consistent with New Zealand employment law and
their visa conditions. Chorus continues to monitor for exploitation.
A small number of complaints were received and dealt with by us,
service companies or specialist investigators during FY25. Chorus
takes such complaints seriously. Eleven companies were removed
from further work on our network.
Further information can be found at https://worker-welfare.chorus.
co.nz and in Chorus’ Modern Slavery Statement at: https://company.
chorus.co.nz/about/governance.
17 Chorus Sustainability Report FY25
Thriving people
22 https://www.chorus.co.nz/legal/privacy-policy.
23 For example, principles in respect of labour and human rights under the UN Global Compact and Universal Declaration of Human Rights – for more information, see Chorus’ Supplier Code of Practice.
Code of Ethics
Chorus directors and employees are expected to act honestly and
with high standards of personal integrity. Chorus’ codes of ethics
set the expected minimum standards for professional conduct.
These codes also facilitate behaviours and decisions consistent with
Chorus’ values, business goals and legal and policy obligations.
Annual training is provided to Chorus directors and employees,
including part-time workers and contractors with access to
Chorus IT systems. Employees are encouraged to report unethical
behaviour, and multiple channels are available to them to do so.
Additionally, all employees and directors are asked annually to
register any potential conflicts of interest.
Bribery and gifts
Acceptance of bribes, or gifts and other benefits which could be
perceived as influencing decisions, are prohibited under our codes
of ethics. Chorus’ Gifts and Entertainment policy applies to all
directors, employees, and contractors. Gifts and entertainment over
$150 require approval and internal reporting.
Chorus is not involved in any ongoing bribery and corruption cases,
and no fines or settlements were incurred for anti-competitive
business practices in FY25. Our supplier code of practice requires
suppliers to comply with laws relating to anti-bribery and
corruption. This includes bribery, abuse of power, extortion, fraud,
deception, collusion, cartels, and embezzlement.
Anti-bullying, harassment, and discrimination
Chorus is committed to a psychologically and physically safe
working environment, and takes a zero-tolerance approach to
bullying, harassment, and discrimination.
All new starters take workplace training as part of their induction.
Chorus’ policies and codes, including our Supplier Code of Practice
and internal Anti-Bullying, Harassment & Discrimination Policy,
reflect legislation, such as the New Zealand Bill of Rights Act 1990
and the Human Rights Act 1993, prohibiting discrimination and
protecting a number of rights including the right to freedom of
expression, freedom of association and freedom of movement.
Whistleblowing and fraud
The Protected Disclosures (Protection of Whistle-blowers) Act 2022
provides enhanced legislative protection for employees who notify
an appropriate authority about serious wrongdoing in, or by, an
organisation.
We encourage confidential reporting of serious misconduct or
wrongdoing and suspected fraud or corruption. Chorus has a
number of internal reporting channels with anonymous reporting
also available via a dedicated whistle-blower email address and
phone number monitored by PwC.
Reporting channels are available to all employees and contractors.
In addition, there is a dedicated email address available for reporting
suspected fraud.
Chorus did not receive any reports of serious instances of
unethical behaviour by our employees in the year to 30 June 2025.
Chorus Sustainability Report FY2518
Thriving people
24 Stakeholders contacted in FY25 materiality pulse check included investors, Chorus employees, customers, local council, the Commerce Commission, RSPs and other key stakeholder representatives.
25 Chorus asked stakeholders to rank their top 3 factors from the list in the table. The percentage represents the combined total of those surveyed who ranked the relevant factor 1, 2 or 3.
How we report
Governance overview
Chorus’ sustainability strategy and supporting initiatives, including our
sustainability reporting, are developed by our Head of Sustainability
and Sustainability team. Our sustainability strategy is endorsed by
the Chorus Executive and Board. Annual sustainability updates are
provided to the Board and the Audit & Risk Management Committee.
Materiality assessment
In FY25, Chorus validated its sustainability approach, running a materiality assessment pulse
check with stakeholders to ensure we focus on what makes business sense while supporting
important initiatives for Aotearoa New Zealand.
24
The results of this materiality assessment
helped refine areas of focus for Chorus’ updated sustainability strategy.
A summary of what were considered top ESG priorities for Chorus to focus on, can be found
below.
25
The top three areas of focus are highlighted in blue:
19 Chorus Sustainability Report FY25
How we report
Environmental, social, and governance (ESG) topic
1st2nd3rd
TOTALS %
NETWORK RELIABILITY
94322
NETWORK RESILIENCE
27519
DIGITAL INCLUSION / EQUITY
54215
HEALTH & SAFETY - EMPLOYEES & CONTRACTORS
31310
REGULATORY COMPLIANCE
1317
COMMUNITY ENGAGEMENT & SOCIAL LICENSE TO OPERATE
237
CYBERSECURITY & DATA GOVERNANCE
2 26
SUSTAINABLE SUPPLY CHAIN PRACTICES
1 13
RISK MANAGEMENT & RESILIENCE PLANNING
2 3
BOARD DIVERSITY & INDEPENDENCE
113
DIVERSITY, EQUITY, AND INCLUSION (D,E&I)
23
ETHICAL BUSINESS PRACTICES
1 1
EMPLOYEE ENGAGEMENT & DEVELOPMENT
11
20 Chorus Sustainability Report FY25
Glossary
Glossary
BoardChorus Limited’s Board of Directors.
Chorus
Engagement
Survey
Chorus Limited and it’s subsidiary
- Chorus New Zealand Limited.
Chorus engagement survey
data is provided by Peakon who
provide a technology sector
benchmark for comparison.
CRDClimate-Related Disclosures.
EmissionsEmission sources are categorised by
scope to manage risks and impacts
of double counting. There are three
scopes in greenhouse gas reporting.
FYFinancial year – twelve months
ended 30 June. e.g. FY25 is from
1 July 2024 to 30 June 2025.
Layer 1The physical cables and co-location
space for the network (the passive
network infrastructure).
Layer 2The data link layer, including
broadband electronics, for the
network.
PetabyteOne million gigabytes (GB), which
is a measure of data volume.
SBTiScience Based Target initiative.
Scope 1Direct emissions from sources that are
owned or controlled by a company.
Scope 2Indirect emissions from the generation
of purchased electricity consumed by a
company.
Scope 3Indirect emissions from the value chain
of a company.
Solar PVA photovoltaic (PV) cell, commonly
called a solar cell, is a non-mechanical
device that converts sunlight directly
into electricity.
Important notes
Climate and sustainability-related information
This report relates to Chorus Limited and its wholly owned
subsidiary (and operating company) Chorus New Zealand Limited
(hereinafter referred to as “Chorus,” “we,” “us,” “our”) unless
otherwise noted in the report.
This report contains climate change and sustainability related
statements that are based on data, methodologies, and judgements
that are, by their nature, subject to significant uncertainty,
limitations, and assumptions, and which may change. While Chorus
has sought to provide accurate information in respect of the
reporting period ended 30 June 2025, we caution reliance being
placed on information in this report, which may be necessarily less
reliable than Chorus’ other public reporting. The climate-related and
other sustainability-related strategy, analysis, and data (including
from third parties and our supply chain) may be incomplete,
inconsistent, unreliable, or unavailable, and we may have needed to
rely on assumptions, estimates or proxies instead.
Forward-looking statements
This report also contains forward-looking statements, including with
respect to climate-related and other sustainability-related strategy,
analysis, data, impacts, targets, and projections, as well as Chorus’
business plans and operations, future operating environment, and
market conditions, which may not eventuate as predicted.
The risks and opportunities described here may not eventuate or
may be more or less significant than anticipated. There are many
factors that could cause Chorus’ actual results, or achievement of
climate-related and other sustainability related metrics (including
targets) to differ materially from that described, including economic
and technological viability, as well as climatic, government,
customer, and market factors outside of Chorus’ control.
We similarly caution reliance being placed on such statements,
which are necessarily subject to significant risk, and assumptions. We
have based our statements and opinions on reasonable information
known to us at the time of publication, but these may change
including for reasons beyond Chorus’ control.
This report has not been independently verified.
We reserve the right to update those statements in future, as the
quality and completeness of inputs and information improves, and
our organisational strategy evolves. Chorus gives no representation,
guarantee, or assurance that actual outcomes or performance
will occur in line with forward-looking statements and accepts no
liability for any loss arising from use of information contained in
this report.
Nothing in this report should be interpreted as capital growth,
earnings or any other legal, financial, tax or other advice or guidance.
For detailed information on our financial performance, please refer
to the financial statements contained in our FY25 Annual Report.
Except as required by law, Chorus does not, and does not undertake
any obligation to, independently verify such third-party information.
Chorus’ FY25 Climate Statements (prepared under Aotearoa’s
climate-related disclosures (CRD) regime) are available at
https://company.chorus. co.nz/sustainability.
Our approach to the disclosures included in this report differs
from our approach to the disclosures we include in other reports.
Inclusion of matters in this report does not necessarily indicate
those matters are material for the purposes of complying with any
applicable regulations or other reporting framework, even where we
use the word “material” or “materiality” in this report.
21 Chorus Sustainability Report FY25
Appendix
Directory
Registrars
NEW ZEALAND
Computershare Investor Services Limited
Private Bag 92119, Victoria Street West
Auckland 1142, New Zealand
P: +64 9 488 8777 F: +64 9 488 8787
E: enquiry@computershare.co.nz
investorcentre.com/nz
AUSTRALIA
Computershare Investor Services Pty Limited
GPO Box 3329, Melbourne 3001, Australia
FP: 1 800 501 366 F: +61 3 9473 2500
E: enquiry@computershare.co.nz
investorcentre.com/nz
Registered Offices
NEW ZEALAND
Level 10, 1 Willis Street
Wellington, New Zealand
P: +64 800 600 100
AUSTRALIA
MUFG Corporate Governance Pty Limited
Level 41, 161 Castlereagh Street
Sydney NSW 2000
ARBN 152 485 848
---
CLIMATE STATEMENTS 2025
For the 12 months ended 30 June 2025
Climate-Related Disclosures (CRD) under Part 7A of the FMCA
Introduction
3 Message from Mark Cross and Kate Jorgensen
3 Overview
3 Statement of compliance
3 Important note
Strategy
4 Chorus’ current business model & strategy
5 Chorus’ Sustainability Strategy
5 Transition planning
6 Chorus’ transition plan on a page
7 Material assumptions & dependencies
7 Strategy. Investment. Action.
8 Alignment of transition planning to financial
deployment processes
9 Scenario analysis
11 Climate risks, opportunities and impacts
13 Climate risks and opportunities as an input into
capital deployment
Targets & metrics
14 Ta rg et s
15 Metrics
Governance
19 Climate governance
20 Climate governance structure chart FY25
22 Management’s role
Risk management
23 Chorus enterprise-wide risk management processes
24 Climate risk and opportunities – identification,
assessment, prioritisation and management
25 Time horizons for risks
25 Value chain exclusions
Appendices
26 Appendix 1: Compliance table
26 Appendix 2: Limitations of information
27 Appendix 3: Glossary of terms
28 Appendix 4: GHG emissions – methodology
30 Appendix 5: KPMG Independent Limited Assurance
Report
Publication date: 25 August 2025
2 Chorus Climate Statements FY25
Welcome
Mark Cross
Director and Board Chair
Kate Jorgensen
Director and ARMC Chair
Chorus is pleased to release our second year of climate statements,
containing our climate-related disclosures (CRD) for FY25, prepared
in accordance with the requirements of the Aotearoa New Zealand
Climate Standards. The telecommunications sector has a role to play in
climate mitigation and adaptation, as more businesses, individuals and
communities look to technology to help reduce emissions and adapt
to a more uncertain climate. In 2022, the World Broadband Association
acknowledged that fixed broadband service providers will play a key
role in reducing the environmental impact of the telecommunications
sector, particularly fibre-to -the-home networks.
1
In FY25, Chorus reset its corporate strategy with a clear vision of
transitioning to an all-fibre business, with a purpose of unleashing
potential through connectivity and enabling better futures for
Aotearoa. The withdrawal of copper services and transition to an
all -fibre network remains a fundamental part of our Emissions
Reduction Plan, through which we aim to realise the environmental
benefits of fibre as a low-emissions technology, together with our
trials in the self-generation of renewable electricity.
Our climate statements reflect Chorus’ ongoing focus on climate
action and building resilience in our business. In this report,
we describe our progress over FY25 and key steps we are taking to
support Aotearoa’s transition to a low-emissions, climate-resilient
future state. A number of the core systems and processes
underpinning our climate response remain consistent with last year,
and we have noted where this is the case with a view to reducing the
overall length of reporting to focus on information that is material for
primary users. The impacts associated with severe weather events
continue to be a key area which Chorus monitors and responds to
through our business continuity processes. Through our climate
targets, we are working towards emissions reduction and exploring
energy efficiency opportunities for our network.
Although we are well on our way with our sustainability journey,
we recognise there is more to do, and a need for continued iteration
and adaptation over time. Chorus continues to explore new ideas,
options, and technology innovations to support our sustainability
performance as we work towards enabling better futures for Aotearoa.
Chorus Limited is a climate reporting entity under the Financial
Markets Conduct Act 2013 (FMCA). This report contains Chorus’
group climate statements under the mandatory reporting regime
for financial year 1 July 2024 – 30 June 2025 (FY25) and relates to
Chorus Limited and its wholly owned subsidiary (and operating
company) Chorus New Zealand Limited (together, Chorus).
The scope of reporting entity is consistent with Chorus’ FY25
financial statements.
2
Chorus is New Zealand’s largest fixed line telecommunications
network operator providing wholesale telecommunications services
to broadband retailers. Its fibre network offers access to high-speed,
reliable, and world-class fibre broadband.
Chorus’ climate statements have been prepared in accordance
with the requirements of the FMCA, and the Aotearoa New Zealand
Climate Standards 1, 2 and 3 (NZ CS) across the four thematic areas
of Governance, Strategy, Risk Management and Metrics & Targets.
This report builds on Chorus’ disclosures from FY24 and is intended
to inform primary users of how Chorus is positioning itself to
manage the climate-related risks and opportunities that may affect
its business over time.
Important note
This report includes climate-related data, assessments, and forward-looking statements that are by their nature subject to significant
uncertainty, assumptions, and limitations. Inputs may be incomplete or unreliable, and modelling methodologies are still evolving. As
such, information may change and should not be relied upon as definitive.
Forward-looking statements, including targets, forecasts, anticipated impacts and strategic plans, may not eventuate as expected
including due to factors beyond Chorus’ control. Chorus does not guarantee the accuracy of these statements and cautions against
reliance being placed on these statements which are necessarily less reliable than Chorus’ other external reporting.
This report is not an offer or investment advice. For financial performance, please refer to Chorus’ Annual Report. For further
information, please read the limitations detailed throughout this report and in Appendix 2.
Overview
Dated: 22 August 2025Dated: 22 August 2025
1 World Broadband Association, ‘Importance of Environmental Sustainability in Telecom Service Providers’ Strategy’, 2022.2 Unless the context otherwise requires, all references in this report to “we”, “us”, “our” and “Chorus” should be interpreted to relate to Chorus Limited.
Statement of compliance
NZ CS 3, 55-56
Chorus’ climate-related disclosures comply with the mandatory
requirements of the Aotearoa New Zealand Climate Standards
NZ CS 1, 2 and 3. The table in Appendix 1 summarises where key
disclosures can be found in this report.
Chorus has used the following adoption provisions under NZ CS 2
for our FY25 CRD:
—Adoption Provision 2 (paragraphs 12 – 14 of NZ CS 2)
– Anticipated financial impacts
—Adoption Provision 6 (paragraphs 20 – 21 of NZ CS 2) –
Comparatives for metrics (noting that one year of
comparative information is provided as required)
—Adoption Provision 7 (paragraph 22 of NZ CS 2)
– Analysis of trends
3 Chorus Climate Statements FY25Foreword
Chorus’ current business model & strategy
NZ CS 1, 16(a)
In FY25, Chorus released its updated corporate strategy.
This describes our ambition to transition to a simplified, all-fibre
business by 2030. Chorus’ new purpose is to unleash potential
through connectivity, enabling better futures for Aotearoa.
3
The intended retirement of Chorus’ copper network by 2030 and
focus on efficient network operation supports our ongoing focus on
climate responses, as we work to reduce emissions and adapt to the
changes that climate change may pose to the Chorus business and
network over time.
The diagram opposite captures Chorus’ renewed corporate strategy
and key priorities as at the end of FY25:
3 Chorus Investor Day Presentation 2024, see pages 14 – 21 for an outline
of Chorus’ updated corporate strategy.
4 Chorus Climate Statements FY25 Strategy
Sustainability Strategy
NZ CS 1, 16(a)
Unleashing potential
through connectivity.
Enabling better
futures for Aotearoa
OUR PURPOSE
ASPIRATION
Chorus’ continued focus on sustainability is aligned to Chorus’ overall
corporate strategy and contributes to achieving our objectives – it is part
of how Chorus will enable better futures for Aotearoa. Our aspiration of
becoming a simplified all-fibre business encompasses taking sustainable
action to best enable communities to thrive and optimise the benefits of
fibre as a low-emissions technology.
4
Chorus’ Sustainability Strategy was also
updated in FY25 and aligns to the same four ecosystems Chorus is seeking to
support through its renewed corporate purpose: Environment, Communities,
Customers & Partners, and People.
Material aspects of Chorus’ Sustainability Strategy are depicted in the
diagram opposite, including areas we intend to work towards by 2030.
Thriving
Environment
Thriving
Communities
Thriving
Customers
& Partners
Thriving
People
Transition planning
NZ CS 1, 16(b)
In FY25, Chorus continued its transition planning journey through several
initiatives including our Emissions Reduction Plan (ERP). These efforts
build upon existing programmes of work at Chorus, which already support
decarbonisation, climate adaptation and building resilience. Chorus’
transition planning is designed to support the business in identifying and
managing climate risk and opportunity in a manner aligned to our corporate
strategy and transition to an all-fibre business by 2030.
In early 2025, Chorus brought these efforts together in its first documented
Transition Plan, to facilitate an integrated approach moving forward.
To inform this exercise, Chorus ran workshops with internal and external
experts on key topics relevant to future transition planning, including asset
management. The Transition Plan describes how Chorus will leverage its
strategy by working to address physical and transition climate risks and
opportunities, and charts a pathway forward to support progress towards
our climate targets. It also highlights key assumptions and dependencies
that will inform Chorus’ trajectory over time, and the potential barriers
to progress. The Transition Plan was approved by Chorus’ Audit and Risk
Management Committee (ARMC) in June 2025. Key aspects are discussed in
the following section.
Aspirations for 2030
Chorus continues decarbonising through
climate targets and accelerating our journey
towards being Net Zero by 2050.
OUR INTERIM EFFORTS ARE FOCUSED ON:
- Making progress towards our scope 1, 2 & 3
science-based targets, and
- Considering whether we are ready to establish
a formal Net Zero target.
Climate mitigation and adaptation inform
how we do business.
OUR INTERIM EFFORTS ARE FOCUSED ON:
- Applying a climate assessment lens to asset
management planning
- Testing and iterating an Internal Emissions
Price to guide relevant decision making and
investments, and
- Enabling climate impact financial assessments to
be given appropriate focus in corporate financial
planning over time.
4 Sapere Report, ‘Assessing the emissions footprint of the fibre networks relative to other fixed broadband options in NZ’, 2021, at 4.1.
5 Chorus Climate Statements FY25Strategy
FY30
Planned withdrawal
of copper network and
fibre extension to ~9,000
premises complete
An all-fibre network
future, with climate
vulnerability assessed
regularly
FY25 PROGRESS
Climate mitigation and adaptation assessments in
development for
portfolio asset management plans
Interim Internal Emission Price (IEP) adopted
FY26/FY27
Updated climate hazards and vulnerability
assessment completed. Mitigations developed.
Anticipated financial costs of climate impacts
identified in line with CRD requirements
Internal Emissions Price tested on initiatives to market
Climate lens applied to property optimisation
programme
FY25 PROGRESS
Solar PV on exchange trials (six sites)
FY26
Expand solar trial
to additional sites
FY27/F Y28
Consider setting renewable generation target
following trial completion, and expand battery
storage opportunity
COMPANY ASPIRATION
Simplified
all-fibre business
with 80% uptake
by 2030.
CHORUS’ PURPOSE
Unleashing potential
through connectivity.
Enabling better
futures for Aotearoa.
Chorus’ transition plan on a page
NZ CS 1, 16(b)
FY27
Continued monitoring
of technological
advances, and reduction
of generator fuel use
FY28
100% EV or hybrid fleet
FY25 PROGRESS
Scope 1 & 2: 25% reduction of emissions against FY20
Scope 3: 43% of our top suppliers have verified
science-based targets in place
Electricity: 11.1% reduction against FY20
100% climate-positive Toitū-certified electricity
used to power our network since FY23
Fleet: 56% of our vehicles are EV or hybrid
FY26
Continue initiatives
that reduce electricity
consumption (such as
copper withdrawal)
CLIMATE ASPIRATION
Continue to operate
an efficient, low-emissions
fibre network and business,
with a focus on building
climate resilience.
Renewable
and resilient
electricity
generation
Decarbonise
through
our Emissions
Reduction
Plan
Minimise
climate impact
through
transition to
an ‘all-fibre
business’
Chorus has a broad ambition to reach Net Zero emissions by 2050. The following verified
science-based emissions reduction targets are designed to help us reach this ambition:
HORIZON 2TODAYHORIZON 3
FY30
Aim to reduce
electricity use
by 25% against FY20
Consider formalising
a Net Zero target for
Chorus with supporting
plan and roadmap defined
Please refer to Page 12 - Table 2: Chorus climate-related risks, opportunities & impacts – FY25 for icons key.
SCOPE 1 & 2
Reduce absolute scope 1&2
emissions 62% by FY30 against
a FY20 base year.
SCOPE 3
Engagement goal with 70% of our
suppliers by spend to have a science-
based target by FY29*.
* Representing 70% of Chorus spend.
Chorus’ verified science-based
emissions reduction targets
Chorus Climate Statements FY25Transition plan on a page6
The diagram below reflects the material aspects of Chorus’ Transition Plan as at the end
of FY25. Our Transition Plan is designed to address the material climate related risks
and opportunities set out in Table 2, below.
Material assumptions & dependencies
NZ CS 3, 49
Below are the key assumptions, dependencies and potential barriers that may impact Chorus’ progress towards delivering its climate goals
and supporting initiatives.
Climate goalAssumptions, dependencies & barriers
Scope 1 and 2 emissions reduction by FY30• Progress assumes Chorus can smoothly transition to an all-fibre business and out of copper
by 2030, with operating model and settings consistent with continued decarbonisation.
• Solar, battery back-up and energy efficiency opportunities are proven feasible for Chorus,
and can be scaled.
• Renewable generation and storage from the national grid continues to improve.
• Collaborative effort with industry to pursue joint decarbonisation initiatives where appropriate.
Scope 3 emissions engagement by FY29• Stable supply chain, with access to alternative suppliers if required.
• Minimal changes to trade settings that could negatively impact supplier emissions.
• Key suppliers meet their contractual obligations to Chorus, in relation to having Science
Based Targets initiative (SBTi) targets in place by FY29 and providing emissions data.
Electricity reduction by FY30• As above – this relies on similar assumptions to Chorus’ scope 1 and 2 targets.
• Copper withdrawal remains on track for 2030.
• Supplier emission reduction commitments remain on track and technology supports
Chorus’ overall consumption decreasing over time.
• Replacement of legacy metering equipment also proves feasible and improves electricity
monitoring capacity over time.
Net Zero ambition by 2050, across scope
1, 2 & 3 emissions (Chorus to consider
formalising Net Zero 2050 target in FY30)
• Continued all-fibre business model, with scope for operations simplification and emissions
reduction, and timely exit from copper network enabled by regulatory settings.
• Chorus’ climate targets continue to reflect latest climate science and are achievable by the
specified dates.
• Supply chain plays its part to reduce emissions and other environmental impacts on the
Chorus network.
• Government maintains its Net Zero commitment with enabling Emissions Reduction Plan
aligned to Paris Agreement.
• Broader policy and regulatory settings consistent with pathway to Net Zero, including scope
for collective industry action and innovation.
• Chorus’ regulatory framework enables adequate climate investment.
• Chorus’ climate-related expenditure framework in place by end of FY26.
• Scope for carbon offsets where required in line with applicable Corporate Net-Zero Standards.
Strategy. Investment. Action.
NZ CS 1, 16(b)
To support Chorus’ climate transition journey, several initiatives are
underway. Key updates to information provided in Chorus’ FY24 CRD
are summarised below:
Climate mitigation focus
Emissions Reduction Plan: Chorus’ scope 1 & 2 emissions reflect
a small part of its overall emissions inventory. Over 90% of
this is attributable to electricity use (scope 2). Chorus updated
the modelling of its ERP in March 2025. This included aligning
assumptions to our financial 10 – year planning process and emission
factor analysis based on sector scenarios. Chorus’ scope 1 & 2 base
year emissions calculations (FY20) were restated using more accurate
information and subject to a limited assurance engagement by
KPMG. This helps Chorus accurately track progress over time against
this reference year.
In FY25, Chorus’ scope 1 & 2 emissions increased, primarily due to
the use of the recently published Ministry for the Environment (MfE)
emission factors for electricity emissions.
5
This increase in emission
factors was the key driver for Chorus’ overall emissions increase
despite a reduction in its electricity consumption (GWh).
6
Updated
modelling indicates Chorus remains on track overall to reach its 62%
reduction in scope 1 & 2 emissions by FY30.
Supply chain engagement: Chorus continued supply chain
engagement throughout FY25, including appropriate sustainability
requirements in contracts with suppliers captured by our SBTi target,
as we acknowledge that scope 3 is the most material contributor
to our total GHG emissions profile.
7
For our top tier suppliers, we
conducted targeted engagement around emission reporting and
reduction plans. In FY25, we also worked with our suppliers to
assess emissions associated with key network assets to identify
emissions reduction opportunities.
Energy Efficiency Programme: Chorus’ energy efficiency programme
was established in November 2024. Three key workstreams were
set up to address electricity costs, drive efficiency and improve data
and reporting. Energy efficiency opportunities have previously been
incorporated into Chorus’ ERP; however, in FY25 this was elevated
to its own programme of work. As part of this, in FY25, Chorus
commenced a new initiative to review the temperature setpoint within
its exchanges to assess potential for reducing electricity consumed
for cooling.
Climate adaptation focus
Identifying and managing climate-related risks and opportunities for
its business is a key component of Chorus’ climate adaptation work.
Consideration of climate risks within Chorus’ broader enterprise risk
framework, supported by its dedicated climate risk reviews, is part
of how Chorus plans to transition to a low-carbon, resilient business
over time, and achieve progress against its targets. In FY25, the main
focus was asset management.
Asset management focus: Chorus continues to develop capability
in the way it manages network assets and assesses climate risk.
Increasing asset management maturity enables Chorus to gain more
value from asset expenditure and protect the future resilience of the
network. In FY25, Chorus continued this focus, partnering with Tonkin
& Taylor to develop a training plan to assist asset managers and key
personnel across Network Operations, Strategy & Investment, Risk &
Finance to integrate climate considerations into asset management
planning, with support from the Sustainability Team.
In FY25, Chorus’ annual update of climate risks and opportunities
focussed on asset management. In late 2024, portfolio architects
from the Technology Strategy & Architecture team participated in this
review to help further integrate findings from the Telecommunications
Sector Scenario analysis undertaken into asset risk assessments.
5 https://environment.govt.nz/publications/measuring-emissions-guide-2025/ – 2025 emissions factors workbook.
6 Calculating scope 2 emissions involves multiplying activity data by an emissions factor. For entities using a location-based method, this means
calculating the amount of electricity consumed by the average emission factor associated with the national NZ grid. Consequently, when looking at the
means by which Chorus can reduce its scope 2 location-based emissions, the main opportunity is to reduce electricity consumption (GWh).
7 Focus of Chorus’ engagement in FY25 was our top suppliers by spend, in line with our scope 3 engagement target. Additionally, sustainability
requirements are incorporated into our supplier contracts as appropriate.
7 Chorus Climate Statements FY25 Strategy
Currently, Chorus’ transition plan initiatives are aligned with capital
deployment and funding decision making to the extent they are
funded by standard internal capital and operating expenditure
decision making processes. Chorus is working to integrate transition
planning, and a sustainability focus more specifically into appropriate
capital planning and investment frameworks over time, to support
Chorus’ transition to a low-emissions and climate-resilient future.
Key developments include:
Scenario-based financial modelling: Financial modelling against
climate-related scenario analysis commenced in FY25. This provides
a data-driven foundation for understanding how different climate
futures could affect Chorus’ capital needs, asset values, and overall
financial performance over time.
IEP: Internal Emissions Price in development over FY25 (see page 19).
Energy efficiency: Energy efficiency is part of Chorus’ assessment
of material potential equipment purchases, and sustainability
impacts continued to be considered as part of Chorus’ internal
‘initiative-to -market’ process in FY25.
EPMO: Sustainability processes are being considered as part
of Chorus’ new Enterprise Project Management Office (EPMO)
currently in development. As part of this, attention will be given to
how sustainability considerations can be appropriately embedded
into material business decision-making. This is intended to facilitate
project delivery frameworks that recognise climate resilience and
emissions reduction opportunities across project lifecycles.
Climate-related expenditure framework: Chorus has a framework in
development, which continued to be refined in FY25. The framework
describes how Chorus intends to account for current and anticipated
financial impacts of climate change on its business and support
the application of a climate lens to investment and prioritisation
decisions. Further information is provided on page 13.
Long-term financial planning alignment: Anticipated sustainability-
related financial impacts impacts are intended to be factored into
Chorus’ 10-year financial planning round from FY27 onwards. This
supports robust capital forecasting and is intended to provide a
foundation for Chorus’ FY26 CRD regarding the anticipated financial
impacts of climate change.
Alignment of transition planning to capital deployment
and funding decision making processes
NZ CS 1, 16(c)
8 Chorus Climate Statements FY25 Strategy
In 2024, Chorus contributed to the climate scenario analysis
undertaken by the Telecommunications Forum (TCF)’s Climate
Change Working Group. The TCF commissioned Tonkin & Taylor to
prepare a climate change scenario for the telecommunications sector.
8
Chorus’ Head of Sustainability formed part of a project management
team and wider stakeholder group to support and oversee the work.
Management and ARMC provided oversight of the development
of the climate scenarios and scenario analysis process, including
having an opportunity to provide feedback on the draft scenarios
prior to finalisation of the report. The scenario analysis process was
conducted externally and separate to Chorus’ strategy processes,
although findings continued to inform internal workstreams in FY25.
Given Chorus’ participation in the telecommunications sector
analysis, these scenarios were adopted by Chorus and used to
progress work in FY25. In particular, the scenarios were used as a
basis to deepen Chorus’ assessment of resilience to climate-related
risks and opportunities and have informed the annual review
of Chorus’ climate register including mitigations and action
plans. The scenario analysis also informed the preparation of
Chorus’ Transition Plan in FY25, including key dependencies and
assumptions relevant to maintaining the resilience of the Chorus
network.
Further details of the scenario analysis previously undertaken are set
out on page 10.
The three climate scenarios Chorus adopted based on the above
telecommunications sector scenario analysis are as follows.
1. Scenario 1: Orderly Transition (Paris Agreement aligned transition
scenario)
2. Scenario 2: Hot House World (high-warming scenario)
3. Scenario 3: Disorderly Transition (additional scenario).
The Orderly Transition and Hot House World scenarios were
selected to align with the 1.5C and >3C scenarios mandated
by the NZCS. Disorderly Transition was selected as a third
scenario as it contains a mix of physical and transition impacts
that test the resilience of Chorus’ business model and strategy.
Shortlisted drivers, being the key factors outside of Chorus’ or the
telecommunications sector’s control that could have the greatest
influence in shaping outcomes for its sector, were identified and
mapped across three climate scenarios. A select number of drivers
were chosen to be ‘featured’ or key to the scenario narrative, while
others were ‘supporting’.
9
Table 1: Telecommunications sector climate scenarios – summary of narratives
Orderly TransitionHot House WorldDisorderly Transition
Aotearoa New Zealand (NZ) and the world
transitions to Net Zero by 2050 with strong
policy and market changes clearly signalled
by the government. Physical impacts from
climate change are limited and align with
the SSP1 – 1.9 scenario. Average global
temperatures are limited to 1.5 degrees above
preindustrial levels by 2050.
NZ and the world abandon Net Zero targets,
and there is no national or global movement
to reduce emissions.
Existing policies are reversed, and fossil fuel
use continues. Physical impacts from climate
change are severe with annual average global
temperatures rising to 2 degrees above
pre-industrial levels by 2050 and 3.6 degrees
by 2100 (in alignment with SSP3 – 7.0)
NZ and the developed world are delayed
in their transition to Net Zero and continue
to use fossil fuels over the short-term.
This results in a steady increase in
temperature and physical impacts in
alignment with SSP2 – 4.5 (2 degrees by
mid-century). By 2030, NZ and the developed
world realise that urgent action is needed to
reach Net Zero, which results in abrupt and
poorly signalled policy and market changes.
The sector scenario analysis was produced using international
and national scenario parameters, including global climate and
socio-economic parameters, and NZ specific climate and transition
pathways parameters.
The time horizons applied were as follows:
1. Short-term (5 years: 2030) – aligns to telecommunications
organisations’ emissions reduction targets (including Chorus)
2. Medium-term (15 years: 2040) – aligns with Chorus’ 10 – year
strategic planning horizon, along with average life of electronic
network equipment
3. Long-term (30+ years: 2055+) – aligns with potential
materialisation of physical risks, particularly infrastructure
impacts and aligns to New Zealand’s 2050 Net Zero ambition.
Scenario analysis
NZ CS 1, 13 & NZ CS 3, 51
8 See Tonkin & Taylor, Telecommunications Sector Climate Change Scenarios | NZ Telecommunications Forum (tcf.org.nz), dated 15 July 2024. Chorus did not conduct any independent modelling beyond that reflected in the TCF Scenarios. RCP and NIWA data sets are contained at Table 4.2 on page 20 of the
Telecommunications Sector Climate Change Scenarios.
9 While carbon sequestration from afforestation, nature-based solutions and negative emissions technologies were part of the underlying SSPs used to build the scenarios, they were not shortlisted drivers, and therefore not included in the sector scenarios.
9 Chorus Climate Statements FY25 Strategy
Scenario analysis continued
The pathway assumptions for each scenario are summarised below:
10 Chorus Climate Statements FY25 Strategy
Climate risks, opportunities and impacts
NZ CS 1, 14 and 15
Table 2: Chorus climate-related risks, opportunities & impacts – FY25
Material risk / opportunity / type
Summary of current (FY25) and anticipated impactsCurrent controls
10
and additional mitigations
11
Risk: Increase in frequency and
intensity of extreme climate-related
weather events including storms,
extreme wind, rainfall, drought,
and wildfire.
Typ e: Physical
Time horizon: Short to medium term
Current impact: Minimal. Chorus experienced localised weather events in certain regions causing outages and
faults in its copper and fibre networks, issuing Force Majeure notices in May and June 2025 in connection with
heavy rain events in the South Island. However, the Chorus network did not suffer any significant interruptions from
climate-related weather events in FY25.
Anticipated impact: Prolonged service disruption may have a detrimental operational, financial and / or reputational
impact, particularly where it impacts a large area or number of consumers (e.g. damage to key fibre routes or
widespread loss of electricity). Significant damage may require replacement or relocation of assets.
Extreme temperatures or cascading climate-related events could affect the ability of Chorus staff to work.
Controls:
• Business continuity processes.
• Force Majeure notices as required based on service company information, to inform customers of potential impacts.
• Internal project codes established to track operational expenditure attributable to extreme weather events that
trigger force majeure events.
Mitigations:
• Ongoing investment programmes to enhance network resiliency. Chorus continues to use data, mapping,
and insights to assess climate impact and build network resilience, prioritising fibre uptake and copper shutdown
(noting fibre is less susceptible to weather-related faults).
Risk: Insufficient electricity could lead
to demand outstripping supply or
energy blackouts.
Typ e: Physical
Time horizon: Short to medium term
Current impact: Minimal. Chorus experienced power shortfall warnings this year and outages due to weather related
events, however no significant network level impacts occurred.
Anticipated impact: Energy rolling blackouts could increase, especially during peak energy use times, which could
affect the delivery of telecommunications services to customers. Could also see increased carbon emissions and
increased electricity prices.
Controls:
• Battery reserves at exchanges.
• Diesel back-up generators.
Mitigations:
• Copper withdrawal and upgrading key network equipment are anticipated to reduce Chorus’ electricity use
significantly over the next four years.
• Chorus plans to install solar PV on some exchanges as part of a multi-year programme, with installation at six trial
sites completed in FY25. Further trial sites are scheduled for FY26.
• Alternative back-up generation is being investigated as part of Chorus’ transition planning.
Risk: Projected risk of damage to
Chorus’ network assets from sea-level
rise or coastal flooding.
Typ e: Physical
Time horizon: Long term
Current impact: Nil.
Anticipated impact: Damage to cables or buildings could affect the delivery of telecommunications services
to customers.
Mitigations:
• Asset impact assessments, with findings incorporated into long term asset management planning.
• Chorus continues to use data, mapping, and insights to assess climate impact and build resilience across its network.
10 Control measures are here to help identify, track and respond to an existing or upcoming risk.
11 Mitigations help manage and reduce the magnitude of a risk.
Chorus’ climate risks and opportunities register operates
within our enterprise-wide risk management framework. The
register has been in place since FY23 and is reviewed annually
with oversight by ARMC.
Within the wider enterprise risk management framework,
potential impacts associated with climate change continued
to be identified as a ‘Principal risk’ and ‘Emerging risk’ in FY25.
Specifically, the risk of climate change materially impacting
Chorus assets was identified as a ‘Principal risk’, and the risks
associated with climate-driven population and migration
movements impacting infrastructure demands, and the potential
for polarisation of views including in relation to climate action,
were identified as ‘Emerging risks’.
Table 2 below describes the material climate risks and
opportunities identified by Chorus in FY25, including impacts
and mitigations. Primary risk and opportunity categories remain
consistent with those disclosed in Chorus’ FY24 CRD, with minor
updates to reflect insights from our focus on asset management.
Current impacts
NZ CS 1, 12
Chorus did not experience any material impacts (including any material financial impacts) from climate change
in FY25. Current impacts listed in Table 2 are all non-material for FY25 and are included for completeness to give
primary users insight into the types of developments Chorus monitors for under these risk categories.
11 Chorus Climate Statements FY25 Strategy
Climate risks, opportunities and impacts continued
Material risk / opportunity / typeSummary of current (FY25) and anticipated impactsCurrent controls
13
and additional mitigations
14
Risk: Supply chain disruption.
Typ e: Physical
Time horizon: Medium term
Current impact: Nil.
Anticipated impact: Climate-related events including increase in the frequency and intensity of severe weather
patterns could disrupt supply channels, or telecommunications or network equipment could be hard to source due
to material shortages, particularly where Chorus relies on international suppliers
Mitigations:
• Completion of the UFB network roll-out reduces Chorus’ reliance on large equipment volumes associated with
intensive build activity.
• Supply chain management enables contingency measures such as holding critical network spares and supplier
held stock to support the ongoing operation and maintenance of the Chorus network and future growth.
• Chorus’ transition to an all-fibre business, by 2030, also means reduced need for copper equipment replacement.
• Chorus conducts supplier analysis and engagement based on the geographic location of key supplier facilities
as part of monitoring our supply chain. Suppliers are generally geographically diverse many with multiple
manufacturing locations which provides some mitigation. Business continuity processes also respond where a
key supplier is likely to be materially impacted.
Risk: Insufficient priority on, and
investment in, climate mitigation and
adaptation.
Typ e: Transition
Time horizon: Short to medium term
Current impact: Nil. There has been no impact arising from insufficient investment in FY25. Chorus has an emissions
reduction target for scope 1 & 2 emissions, along with a supporting ERP. Key activities include energy efficiency,
energy reduction and switching to EV / Hybrid fleet. Investments to support Chorus achieving its target are already in
the 10–year financial plan. Chorus has a resiliency strategy in place.
Anticipated impact: Potential increase in unplanned capital expenditure for frequent and extensive service and
network restoration activities. Regulatory framework could see insufficient future allowances for weather related
expenditure or asset investment.
Mitigations:
• Climate-related expenditure framework in development.
• Regulatory engagement to maximise allowances in future Chorus price-quality regulatory periods.
Risk: Government policy & regulation
restricts Chorus’ ability to act.
Typ e: Transition
Time horizons:
Commerce Commission expenditure
allowance constraints: Medium term
Broader legislative and policy
changes: Medium to long term
Current impact: Minimal. Chorus’ price-quality regulatory regime is well understood and managed by the business.
Anticipated impact: The Commerce Commission or the New Zealand Government could limit Chorus’ ability to
invest in climate mitigation or adaptation, or mandate requirements that are unanticipated and / or problematic
for the business. For example, insufficient future expenditure allowances for asset management, resilience,
and adaptation planning, could result in Chorus needing to deprioritise climate resilience initiatives in favour of core
activities, including to ensure service quality standards are met.
More broadly, Government could mandate ‘over-investment’ requirements where this is deemed necessary to
provide climate futureproofing or avoid a disorderly transition scenario. Depending on the scale and timing of such
requirements, and the extent of alignment to Chorus’ existing strategy and investments, such requirements could
result in a low return, and redirect focus from core activities.
Mitigations:
• Chorus monitors and inputs into proposed legislative and policy changes that might impact its business.
• Chorus has strong relationships with policymakers and Government stakeholders. Timeframes for significant regulatory
change are typically long, so there’s time to respond. Chorus monitors, and attempts to influence, any broader policy
and regulatory developments that could affect its business and pursuit of climate-resilience initiatives.
• Through Chorus’ regulatory engagement and expenditure forecasting processes with the Commerce
Commission, Chorus works to secure appropriate expenditure allowances.
Risk: Economic and social risks.
Typ e: Transition
Time horizon: Medium term
Current impact: Minimal.
Anticipated impact: Physical or transitional climate impacts could widen the digital divide for low socio-economic
communities and reduce access to telecommunications services. The need for managed retreat from low-lying
areas could exacerbate inequality.
Mitigations:
• In FY25 Chorus launched the Whiria Te Aka Matihiko programme, which aims to provide access to affordable
broadband and digital skills education.
• Chorus continues to monitor this area – for further information please see Chorus’ FY25 Sustainability Report.
Opportunity: Renewable energy
self-generation.
Typ e: Opportunity – Transition and
Physical
Time horizon: Short to medium term
Current impact: Minimal, pending feasibility assessment. Electricity continues to be Chorus’ largest source of scope
1 & 2 carbon emissions (based on the location-based method) at 7,233 tCO₂e
12
in FY25. Continuity of supply is key to
maintaining its services, which requires uninterrupted electricity supply.
Anticipated impact: Generating its own renewable electricity and having the ability to potentially store electricity
on-site could strengthen both Chorus’ resilience and that of local communities in the event of extreme weather
events, whilst supporting emission reductions and guarding against volatile electricity prices.
Progress:
• In FY25 Chorus completed the installation of roof mounted solar PV build on six trial exchange buildings to
evaluate the feasibility of self-generation. Further to these early steps, Chorus has additional trial site installations
planned for FY26, following which it will evaluate findings.
• Chorus continues to monitor for emissions reduction opportunities to reduce its overall footprint and increase
security of supply.
12 Tonnes of carbon dioxide equivalent.
13 Controls are here to help identify, track and respond to an existing or upcoming risk.
14 Mitigations help manage and reduce the magnitude of an existing or upcoming risk.
12 Chorus Climate Statements FY25 Strategy
Climate risks and opportunities as
an input into capital deployment
NZ CS 1, 14(c)
Chorus continued to develop a climate-related expenditure
framework in FY25. This is designed to confirm the robustness of
our arrangements to support climate-related expenditure where
required in future, and climate considerations being factored into
appropriate investment and prioritisation decisions.
As part of this, our focus is on material climate-related risks and
opportunities, and facilitating capital investments that contribute to
long term-environmental and operational resilience.
Chorus’ climate risks and opportunities register incorporates insights
from its asset management planning processes and helps prioritise
deployment of capital where relevant. For example, in FY24 climate
network asset assessment served as an input into Chorus’ 10-year
business plan and regulatory proposal for our second regulatory
reporting period (RP2). This reflects Chorus’ current approach,
whereby climate risk and opportunity considerations inform funding
discussions in some circumstances, where there is a relevant climate
lens to be applied.
Chorus is working to factor anticipated climate impacts into its
financial planning rounds, to support robust capital forecasting and
meet NZ CS 1 requirements to disclose anticipated financial impacts
of climate change. Chorus is also considering how best to align
the treatment of capital and operational expenditure attributable
to climate events, which will also inform climate-related capital
deployment strategy and future CRD.
13 Chorus Climate Statements FY25 Strategy
Chorus’ climate targets are a key part of its Sustainability
Strategy and reflect Chorus’ ongoing focus on
decarbonisation and minimising environmental impact.
Chorus has reported on its emissions reduction targets in
sustainability reporting since FY21, and in CRD since FY24.
These targets were validated by the SBTi in 2024 as being
aligned to international guidance on keeping global
warming within 1.5 degrees.
15
Chorus has an absolute scope 1 & 2 target and a scope 3
engagement target (as described in the below table) which
align with the detail provided by the SBTi in the guidance
for ICT Companies,
16
and neither target relies on offsets.
Table 3: Summary of Chorus’ climate targets as at FY25
Thriving environment
Ambition Targets / outcomes ProgressSupporting initiatives
Chorus has
decarbonised and
accelerated its
journey to be Net
Zero by 2050
Verified science-based target – scope 1 & 2
emissions reduction: Reduce absolute scope
1 & 2 emissions 62% by FY30 against a
FY20 base year
17
(using location-based
method).
FY20: 10,536 tCO2e
FY24: 6,387 tCO2e (39% reduction)
FY25: 7,877 tCO2e (25% reduction)
Emissions Reduction Plan:
• Scope 1: Proactive aircon maintenance has delivered a reduction in refrigerant leaks.
• Scope 2: Reduced electricity consumption (by 4.8%). Scope 2 emissions have increased due to the 39% increase in
the MfE emissions factor.
18
• Note: Chorus’ prior sustainability reports describe scope 1 & 2 emissions since the base year for its emissions
reduction target (FY20).
19
Electricity reduction goal: Reduce electricity
use by 25% against FY20 baseline by FY30, with
interim milestone to reduce electricity use by
15% against FY20 baseline by FY25.
FY20: 80.4 GWh
FY24: 75.1 GWh
FY25: 71.5 GWh – 11.1%
reduction achieved from FY20 to FY25
• Short term goal of 15% reduction by FY25 not met, chiefly due to prioritisation decisions resulting in certain copper
and optimisation initiatives being postponed. However, the restatement of our base year also played a role.
• However, ERP modelling and copper withdrawal planning indicates Chorus’ longer range target of 25% electricity
reduction by FY30 remains on track.
Verified science-based target – scope 3
engagement: Scope 3 engagement goal
with 70% of suppliers by spend to have a
science-based target by FY29.
FY24: 30%
20
FY25: 43%
• Planning for contract renewals and new tenders to include requirement for SBTi target commitment.
• Sustainability team engagement with top suppliers underway.
Chorus vehicle fleet reduction goal: 100% EV
or hybrid fleet by the end of FY28.
FY23: 30%
FY24: 37%
FY25: 56%
• Chorus continues to reduce its fleet whilst meeting operational needs.
• In FY25 five vehicles were replaced with Hybrid and EV alternatives.
Ta rg et s
NZ CS 1, 23
15 https://sciencebasedtargets.org/target-dashboard.
16 Science Based Targets initiative, Information and Communication Technology (ICT) sector specific guidance, Guidance for ICT companies including fixed line operators.
17 During FY25 Chorus restated its base year (FY20) scope 1 & 2 emissions. The restated emissions were subject to a limited assurance review by KPMG. The restated numbers were not materially different to previously disclosed numbers in Chorus’ historical sustainability reports.
18 Ministry for the Environment - 2025 Emissions Factors Workbook (summary of changes) https://environment.govt.nz/publications/measuring-emissions-guide-2025/.
19 Chorus’ sustainability reports describe scope 1 & 2 emissions over FY20-FY23. As above, Chorus engaged KPMG to perform a limited assurance engagement over its restated FY20 scope 1 & 2 emissions, included in Table 3 above, however FY21–FY23 data included in the sustainability reports are not assured.
20 This represents the percentage (%) of Chorus suppliers who have already set a Science Based Target (SBTi).
14 Chorus Climate Statements FY25 Targets & metrics
GHG Emissions Inventory
NZ CS 1, 22(a), 24
Ta b le 4 provides an overview of Chorus’ scope 1 & 2 emissions against base year. Ta b le 5 provides Chorus’ total Greenhouse Gas emissions
for FY24 and FY25. To review the details of the calculation methods, data quality and uncertainty and other information, please refer to
Appendix 4.
KPMG was engaged to carry out a limited assurance review of Chorus’ GHG scope 1, 2 & 3 Emissions Inventory for the reporting period
(1 July 2024 to 30 June 2025) as required by NZ CS 1. KPMG’s limited assurance opinion is attached as Appendix 5.
Table 4: Chorus’ GHG emissions (scope 1 & 2) in metric tonnes of carbon dioxide equivalent (t-CO₂e)
Scope / Category
FY20 (base year)FY24FY25
SCOPE 1 (totals)962913644
Stationary combustion
Includes Diesel generators and Natural gas
279340401
Fugitive emissions
479442112
Mobile Combustion
203131131
SCOPE 2 - (totals – location based)9,5745,4747, 2 33
SCOPE 1 & 2 TOTALS
10,5366,3877, 8 7 7
Table 5: Chorus’ GHG emissions (all scopes) in metric tonnes of carbon dioxide equivalent (t-CO₂e)
Scope / Category
FY24FY25
SCOPE 1 (totals)913644
Stationary combustion
Includes Diesel generators and Natural gas
340401
Fugitive emissions
442112
Mobile Combustion
131131
SCOPE 2 – (totals – location based)5,4747, 2 33
Electricity
Location based
5,4747, 2 3 3
Electricity
Market based
21
604903
SCOPE 3 (totals)45,93942,249
Category 1 & 2 – Purchased goods and services & Capital goods (spend based)
24,33722,398
Category 1 & 2 – Purchased goods and services & Capital goods (supplier-specific data)
11,4708,410
Category 3 – Fuel and energy use
Includes T&D Losses and WTT from fuel use
3,7363,213
Category 4 – Upstream Transportation and distribution
929822
Category 5 – Waste generated in operations
1311
Category 6 – Business travel
Includes air travel, accommodation, taxis, rental car, mileage claims and EV charging
513497
Category 7 – Employee commuting
Includes employee commuting and working from home
323325
Category 11 – Use of sold products
22
3,8835,718
Category 13 – Downstream leased assets
735855
SCOPE 1, 2 (location based) & 3 totals52,32650,126
Metrics
NZ CS 1, 22
21 Scope 2 market based emissions reflect the generation fuel mix from which the reporting company contractually purchases electricity and / or is directly provided electricity via a direct line transfer.
22 According to the GSMA GeSI scope 3 guidance for telecommunications operators, ONT could be reported either in Category 11 or Category 13. It is noted that according to the Greenhouse Gas Protocol Value Chain standard, Category 11 should report on emissions using lifetime emissions. After careful
consideration, internal discussion and external comparison of industry best practice, Chorus decided to report the ONT emissions under category 11 for consistency with the telecommunication industry without applying the lifetime reporting requirements as Chorus has access to more accurate information
(actual annual electricity consumption until the ONT is disconnected).
15 Chorus Climate Statements FY25 Targets & metrics
Metrics continued
Consolidation approach and standards
NZ CS 1, 24(a)-(c)
Consolidation approach: In measuring GHG emissions, Chorus
uses an operational control consolidation approach (as defined by
the GHG Protocol) that includes Chorus New Zealand Limited only,
as the operating company and sole subsidiary of its parent company,
Chorus Limited.
GHG emissions standards: Chorus’ GHG emissions have been
measured in accordance with:
— Greenhouse Gas Protocol – A Corporate Accounting and
Reporting Standard
23
—Greenhouse Gas Protocol – scope 2 Guidance – An amendment
to the GHG Protocol Corporate Standard
24
— Greenhouse Gas Protocol – Corporate Value Chain (scope 3)
Accounting and Reporting
25
— Greenhouse Gas Protocol – Technical Guidance for Calculating
scope 3 Emissions.
26
Other guidance used:
— ISO 14064 – 1:2018 – Greenhouse gases Part 1
— GSM Association (GSMA), the Global Enabling Sustainability
Initiative (GeSI) and the International Telecommunication Union
(ITU-T) – Scope 3 Guidance for Telecommunication Operators
27
— Ministry for the Environment – Measuring emissions: A guide for
organisations.
28
Source of emission factors and GWP rates: Chorus reports its
GHG emissions in tonnes of CO₂ equivalents (tCO₂e). As part of its
reporting, activities contributing to all relevant seven Kyoto Protocol
gases were considered: carbon dioxide (CO₂), methane (CH₄),
nitrous oxide (N₂O), hydrofluorocarbons (HFCs), perfluorocarbons
(PFCs), sulphur hexafluoride (SF₆) and nitrogen trifluoride (NF₃)
in compliance with the requirements set by the GHG emissions
standards listed above.
All purchased and generated energy emissions are dual reported
29
using both location based and market based methods.
The sources of emissions factors and associated Global Warming
Potential (GWP) rates for Chorus’ emissions are:
— New Zealand Ministry for the Environment’s 2025 Guidance for
Voluntary Greenhouse Gas Reporting
— Business, Energy & Industrial Strategy (BEIS) Formerly,
Department for Environment, Food, and Rural Affairs (Defra) (UK)
– Greenhouse gas reporting: conversion factors 2023
— Thinkstep anz – Greenhouse Gas Emissions for Commodities
and Industries v1.1 May 2024
30
— Bravetrace residual supply factor for Market based reporting.
31
The emission factor sources are based on global warming potentials
(GWPs) varying from AR5–AR6. The latest MfE emission factor
publication updated the GWP values to align with the requirements
for GHG inventory reporting under the Paris Agreement.
32
It is a requirement under ISO14064 – 1:2018 and the Greenhouse
Gas Protocol to consider, assess and disclose the uncertainty
associated with a Greenhouse Gas Inventory. The nature of GHG
emissions inventory reporting means there will always be a level of
uncertainty, especially within scope 3. To minimise this uncertainty,
source data has been used where possible. Where uncertainty exists
or source data is unavailable, a conservative estimation approach
has been taken. Where emission factors are historical (i.e. Thinkstep-
anz – Greenhouse Gas Emissions for Commodities and Industries
v1.1 May 2024), an adjustment for inflation has been applied.
Estimates and uncertainties have been disclosed in Appendix 4, in
alignment with the applicable standards.
23 Greenhouse Gas Protocol – A Corporate Accounting and Reporting Standard.
24 Greenhouse Gas Protocol - Scope 2 guidance – https://ghgprotocol.org/sites/default/files/2023-03/Scope%202%20Guidance.pdf.
25 Greenhouse Gas Protocol – Corporate Value Chain (scope 3) Accounting and Reporting.
26 Greenhouse Gas Protocol – Technical Guidance for Calculating Scope 3 Emissions.
27 GSM Association (GSMA), the Global Enabling Sustainability Initiative (GeSI) and the International Telecommunication Union (ITU-T) – scope 3 Guidance for Telecommunication Operators, 2023.
28 Ministry for the Environment – Measuring emissions: A guide for organisations.
29 Dual reporting illustrates the role of supplier choice, onsite renewable energy generation and contractual instruments in managing indirect emissions from energy alongside any ongoing energy efficiency and reduction efforts.
30 Thinkstep-anz – Greenhouse Gas Emissions for Commodities and Industries v1.1 May 2024.
31 Bravetrace, Residual Supply Mix factor publication, FY25.
32 As agreed in decisions 18/CMA.1 and 5/CMA.3, parties to the Paris Agreement are required to use the 100-year time horizon GWP (GWP100) values, as listed in table 8.A.1 of the Fifth Assessment Report (AR5) of the IPCC, excluding the value for fossil methane.
16 Chorus Climate Statements FY25 Targets & metrics
Metrics continued
Exclusions
NZ CS 1, 24(d)
Specific emission sources have been identified and excluded from Chorus’ GHG emissions calculation in FY25. These sources are either
not applicable to Chorus’ operations or are relevant but are either not material in the context of the GHG inventory (less than 5% of overall
emissions), not material to stakeholders, and / or not technically feasible or cost effective to be quantified at present.
Table 6: Exclusions
Scope / categoryGreenhouse
emission source
or sink
Reason for exclusionEst. size of
exclusion
tCO₂e
% of total
inventory
Scope 3 / Category 1
Scope 3 / Category 1
Purchased goods
and services
Capital goods
Chorus’ top 105 suppliers provided coverage for 96% of its
corporate spend. The remaining 4% of spend consists of a
high volume of low value suppliers. Noting the extensive
work that would be required to estimate emissions for these
suppliers, and their low business impact given their individual
dollar value, Chorus has assessed these as immaterial.
2,0124.01%
Scope 3 / Category 4
Scope 3 / Category 9
Upstream
transportation and
distribution
Downstream
transportation and
distribution
Chorus has conducted spend based estimate testing and the
potential additional freight has been assessed as immaterial.
2200.44%
Scope 3 / Category 8Upstream leased
assets
Chorus does lease some assets, but these emissions are
accounted for within its scope 1 & 2 respectively.
n / an / a
Scope 3 / Category 10Processing of sold
products
This category includes the further processing of
intermediate products (e.g. material, component) sold to
downstream companies and is normally not considered
relevant to telecommunication operators.
33
n / an / a
Scope 3 / Category 12End of life treatment
of sold products
Inclusion of end-of-life treatment of sold goods is
particularly challenging with regards to lacking access to
accurate data, need for assumptions about end-of-life
preferences of customers, low accuracy of supplier emission
factors and limited availability of country specific data.
n / an / a
Scope 3 / Category 14FranchisesChorus does not have any franchises.n / an / a
Scope 3 / Category 15InvestmentsChorus does not have any relevant investments.n / an / a
33 GSM Association (GSMA), the Global Enabling Sustainability Initiative (GeSI) and the International Telecommunication Union (ITU-T), Scope 3 Guidance for Telecommunication Operators, 2023.
17 Chorus Climate Statements FY25 Targets & metrics
Metrics continued
NZ CS 1, 22
Emissions intensity
NZ CS 1, 22(b)
Chorus monitors emissions intensity against the amount of data
transmitted across its network in petabytes (PB). As the amount of
data transmitted on its network steadily increases as more people
and devices connect, its emissions intensity decreases. While this
is not a formal target, Chorus aims to achieve and maintain an
emissions intensity of under 1 (tCO₂e / PB).
Chorus calculates the emission sources in the intensity calculation
using scope 1 & 2 emissions only. Chorus chose a per petabyte
measure as this measure is the most relevant to its business.
Additionally, Chorus reports on scope 1, 2 & 3 per million dollars of
revenue as it is the most relevant intensity measure when covering
all scopes.
Table 7: Scope 1 & 2 GHG emissions intensity (tCO₂e / PB)
Financial yearData traffic (PB)Scope 1 and 2 (tCO₂e)Emissions intensity (tCO₂e / PB)
FY247,9786,3870.80
FY258,7417, 8 7 70.90
Chorus’ emissions intensity increased in FY25, despite remaining
within its intended range of < 1 (tCO₂e / PB). This was due to the
change in emissions factors noted above which increased our
overall emissions profile, despite there being more data traffic on
the network.
Table 8: Scope 1, 2 and 3 GHG emissions intensity per million-dollar revenue (tCO₂e / M$)
Financial yearMillion-dollar revenue (M$)Scope 1, 2 and 3 (tCO₂e)Emissions intensity (tCO₂e / M$)
FY241,01052,32651.81
FY251,01450,12649.43
Transition risks
NZ CS 1, 22(c)
Consistent with its FY24 CRD, Chorus conservatively estimates that
all our business activities are vulnerable to climate-related transition
risks to some degree. These include risks related to the transition
to a low-emissions, climate-resilient global and domestic economy
such as policy, legal, technology, market, and reputation changes.
As a regulated entity, Chorus is subject to price-quality regulation
set by the Commerce Commission. If the Commission provides
insufficient future allowances for asset management practices,
resilience, and adaptation planning, this could result in Chorus
needing to deprioritise climate resilience initiatives in favour of core
activities and maintaining compliance (with for example Chorus’
quality standards). Chorus continues to manage exposure to this risk
by monitoring regulatory change, and advocating for appropriate
regulatory outcomes, for both its fibre and copper networks.
Physical risks
NZ CS 1, 22(d)
Chorus’ assessment of network assets vulnerable to physical climate-
related risk similarly is consistent with our FY24 CRD.
34
Aon’s assessment of the exposure of Chorus’ assets to climate
change undertaken in FY23 remains the best available proxy
measure for vulnerability to physical risk at this time. Aon’s
assessment used two global emissions scenarios: moderate
(SSP2 – 4.5) and high (SSP5 – 8.5) to 2040 and 2090.
In summary, their assessment showed:
—Fluvial flooding poses the greatest exposure to Chorus’ assets,
in particular other exchange / access sites.
—Fluvial flooding includes rivers and streams breaking their banks
resulting in water ingress into adjacent low-lying areas.
—11% of those sites would potentially face high to very high
exposure under the two global emissions scenarios used by Aon
in its FY23 assessment of the exposure of Chorus’ assets. 23%
would potentially face some exposure (very low to very high),
which reflects current day levels.
Further details of Aon’s findings by asset type are set out on page 40
of Chorus’ FY24 climate statements.
35
With the planned retirement
of its copper network, Chorus’ asset exposure has begun to reduce
as we exit legacy network sites and retire utility assets such as poles
and cabinets. Climate mitigation and adaptation assessments have
been applied to portfolio asset management plans to build on Aon’s
work, and further analysis of network asset vulnerability against key
climate hazards is planned to continue.
Climate-related opportunities
NZ CS 1, 22(e)
Chorus’ main area of climate-related opportunity in FY25 was
trialling new ways to generate our own renewable energy.
36
Solar: Chorus completed roof mounted solar PV on six trial sites in
FY25. Further sites are planned to be added to trial scope in FY26
as part of its ongoing feasibility assessment. Data from trial sites
is essential to evaluating the future viability of solar to Chorus and
potential future programmes of work. The trial is intended to cover
approximately 1% of suitable exchange sites. In FY24, our efforts were
focused on preparation for trial commencement, as described on page
41 of our FY24 CRD.
Capital deployment
NZ CS 1, 22(f)
In FY25, Chorus’ total capital expenditure towards climate-related risks
and opportunities was <$1 million and related primarily to managing the
impacts of severe weather events on our copper and fibre networks,
generator use for power outages and for its solar trial programme. This
was in addition to operating expenditure on climate-related initiatives
including engaging consultants to support transition planning work.
Overall capital expenditure in FY25 did not meet Chorus’ quantitative
materiality financial threshold, consistent with Chorus not experiencing
any material impacts from climate change this year.
By contrast, in FY24 Chorus’ capital expenditure towards climate-related
risks and opportunities was approximately $4.2 million.
37
A significant
portion of this was attributable to managing the residual impacts of
Cyclone Gabrielle on our copper and fibre networks.
34 Chorus has chosen to report exposure as that is the metric for which it had reliable data available in FY25.
35 Chorus, FY24 climate statements, page 40 – Table 10, Chorus network exposure to climate change.
36 While withdrawal of the copper network was noted as a climate-related opportunity in its FY24 CRD, Chorus did not recognise it as a material climate-
related opportunity in FY25. Accordingly, Chorus has not provided comparatives in relation to this programme.
37 The ~$4.2 million total resulted from managing the impacts of Cyclone Gabrielle on Chorus’ networks (~$3.3 million) and the rollout of two Mobile
Exchanges on Wheels (MEOWs) at a total cost of ~$915,000, as noted in page 41 of Chorus’ FY24 climate statements.
18 Chorus Climate Statements FY25 Targets & metrics
Metrics continued
Internal Emissions Price
NZ CS 1, 22(g)
In FY25, Chorus set an interim internal emissions “shadow” price of
$140/tCO2e for the first time. Other options were considered, with
an interim decision made to adopt, test, and iterate this as a shadow
pricing mechanism from FY26. The figure reflects advice released
by the Climate Change Commission and Chorus’ consideration of
international guidance and comparable sector approaches.
Chorus also established an Internal Emissions Committee in FY25.
Its purpose is to oversee Chorus’ approach to internal emissions
pricing and help facilitate integration across the business in a way
that aligns with Chorus’s climate targets, strategic and regulatory
settings. By exploring scope to integrate the cost of carbon into
appropriate business decisions over time, it aims to drive innovation
and support decision-making.
Remuneration
NZ CS 1, 22(h)
All Chorus Executives have a strategy execution (company
scorecard) KPI, which includes components relating to
implementation of Chorus’ sustainability plan and reducing emissions.
As part of this, specific electricity consumption reduction targets are
in place for each financial year. These KPIs are taken into account
along with other KPIs when assessing Executive performance and
remuneration. This approach is consistent with FY24.
Certain members of Chorus’ Executive also have KPIs linked
specifically to the execution of its Sustainability Strategy, including
Chorus’ Executive General Manager – Frontier as the executive
responsible for Chorus’ sustainability programme from late FY25.
Other industry-based metrics
NZ CS 1, 21(b)-(c)
Chorus is not aware of any other industry-based metrics used to
measure and manage climate-related risks and opportunities in the
reporting period.
Climate governance
Identity of the governance body and governance
body oversight
NZ CS 1, 7(a)
The Chorus Board continues to oversee Chorus’ strategy, risk
management and governance frameworks, with primary oversight
of climate response provided by the ARMC. There were no material
changes to governance arrangements in FY25. The Board’s
delegation of certain functions to Board Committees is set out in
Committee Charters. The Board’s responsibilities include:
—monitoring the effectiveness of Chorus’ sustainability
governance policies and practices, including satisfying itself that
an appropriate framework exists for information to be reported
by management to the Board;
—approving Chorus’ Sustainability Strategy; and
—overseeing the social, ethical, and environmental impact of
Chorus’ activities.
The ARMC has been delegated responsibility to oversee
climate-related risks and opportunities, and oversees and monitors
progress in relation to the implementation of Chorus’ climate
strategy and the preparation of CRD. The ARMC’s work underpins
the Board’s strategic oversight of Chorus’ sustainability performance.
This year, Chorus completed an organisation restructure to support
Chorus’ new ‘Road to 2030’ strategy noted above. The changes did
not materially impact climate governance and risk management.
19 Chorus Climate Statements FY25 Targets & metrics / Governance
Climate governance structure chart FY25
NZ CS 1, 9(b)
Regularly (monthly to quarterly)Annually / BiannuallyAs required
• As part of its broader leadership and oversight role,
oversees the social, ethical and environmental impact
of Chorus’ activities.
• Reviews sustainability progress (including targets)
annually.
• Sets the business strategy.
• Oversees and monitors progress in the
implementation of Chorus’ Sustainability Strategy
and compliance with the CRD regime.
• Reviews climate-related risks and opportunities
(annually).
• Reviews Chorus’ climate-related disclosures
compliance and recommends climate statement
for approval by Board (annually).
• Provides sustainability leadership within Chorus.• Monitors progress against the Sustainability
Strategy (bi-annually).
• Reviews any new sustainability targets proposed
by the Head of Sustainability (annually).
• Reviews climate related risks and opportunities.
• Receives a general sustainability progress report
(bi-annually).
• Proposes the business strategy
for Board endorsement.
• Reviews any new sustainability targets
proposed by the Head of Sustainability.
• CEO reviews Sustainability Policy.
• Designs and implements the Sustainability Strategy.• Reports on sustainability progress to Executive,
ARMC and Board (bi-annually).
• Proposes Sustainability Strategy, targets,
goals and programmes of work to CEO
and executive team.
• Communicates Sustainability Strategy and
progress with key stakeholders.
• Reviews Sustainability Policy.
• Work across Chorus to improve sustainability
performance and integrate sustainability initiatives
into the business.
• Develop and communicate quarterly emission
reduction dashboards to senior leaders (executive
members and their direct reports).
• Provide input into sustainability programmes and
activities to help us progress towards our targets.
• Review the climate-related risks and
opportunities register (bi-annually).
• Assess climate mitigation and adaptation risks
and mitigations and incorporate into asset
management plans and financial planning
as appropriate.
• Inputs into the Chorus sustainability
strategy and targets as required.
Aware of Sustainability Strategy, support execution of sustainability priorities and consider sustainability impacts in decision making, where applicable.
Organisation Chart and Information flow
ALL CHORUS PEOPLE
CHORUS
BOARD OF DIRECTORS
CHORUS
EXECUTIVE TEAM
HEAD OF SUSTAINABILITY
(HOS)
Approves Business Strategy
and Sustainability Strategy
Proposes
Business Strategy
Monitors and reports
progress on risks
and opportunities,
targets and metrics
bi-annually
Designs and implements Sustainability Strategy – identifies material
focus areas to guide business activity and internal resource allocation
SUSTAINABILITY TEAM / ASSET MANAGERS
KEY INTERNAL STAKEHOLDERS
Monitors and reports on progress on strategy,
risks and opportunities and disclosure compliance
Provide sustainability guidance
and engagement
Climate assessments underway for
climate mitigation and adaptation
AUDIT AND RISK
MANAGEMENT COMMITTEE (ARMC)
Oversees the implementation of
Chorus Sustainability Strategy
Endorses Sustainability Strategy
Proposes new sustainability
targets & programmes of work
Reviews climate risks and
opportunities to present to
ARMC annually
20 Chorus Climate Statements FY25 Governance
Climate governance continued
Climate reporting processes and frequency
– governance body
NZ CS 1, 8(a)
Chorus’ dedicated climate-related risks and opportunities register is
updated every six months by the Sustainability Team and reviewed
and endorsed by the ARMC at least annually. The ARMC meets four
times a year (including in FY25), with all directors welcome to attend,
and receives climate-related updates from the Head of Sustainability
at those meetings.
A broader sustainability update (including environmental and
social / digital equity initiatives and progress updates) is provided
at least annually to the Board by the Head of Sustainability.
One update was provided in FY25. The ARMC also approved the
process for the preparation of Chorus CRD again in FY25, supported
by advice from external advisers, and reviewed and approved
Chorus’ FY24 climate statements.
Climate skills and competencies
NZ CS 1, 8(b)
Chorus continues to use a skills matrix to ensure directors have
an appropriate range of skills and competencies.
38
Directors build
sustainability and climate expertise through ongoing education,
training from external experts, and engagement with the
Sustainability Team. This complements directors’ broader skills
and competencies maintained across related disciplines such as
governance, regulation, and infrastructure.
In FY25, climate-related Board education focused on transition
planning, facilitated by external consultants. Sustainability and
climate governance expertise also continue to be a consideration
when recruiting new directors.
Consideration of climate-related risks and opportunities
in Chorus’ strategy
NZ CS 1, 8(c)
The Board sets Chorus overall strategy. In FY25, climate-related
considerations sat under the ‘Thriving Environment’ element of
Chorus renewed organisational strategy. Strategic priorities for
‘Environment’ are set out in the strategy section above. Key focus
areas identified in working towards a thriving environment are also
captured in Chorus’ Sustainability Policy, which is approved by
Chorus’s CEO and updated periodically. These include identifying
and managing climate-related risks, implementing and maintaining
an emissions data and reporting system, disclosing annual GHG
emissions, identifying and innovating to create a sustainable value
chain, and reducing energy, and emissions.
As noted above, Chorus Sustainability Strategy was updated in
FY25. The Sustainability Team prepared the updated strategy, with
help from the Strategy and Enterprise Performance team, as part of
Chorus’ overall strategy setting process, taking climate-related risks
and opportunities into account to help set strategic priorities and
workstreams. This involved reviewing Chorus’ current sustainability
settings and international trends and engaging with a range of
stakeholders. The new strategy was then reviewed by the Executive
and approved by the Board for implementation. Implementation of
workstreams under the strategy is primarily overseen by the ARMC.
Climate-related risks and opportunities also help inform Chorus’ ERP
and business considerations of new capital requests, predominantly
as part of physical network and asset management planning.
The Executive team, Board and ARMC receive annual updates
on progress against the Sustainability Strategy from the Head of
Sustainability.
Setting and overseeing climate targets and metrics
NZ CS 1, 8(d)
Chorus’ science-based climate targets were designed by the
Head of Sustainability, approved by the CEO, and noted by the
Board. These are the building blocks for Chorus’ Sustainability
Strategy and are supplemented by key initiatives. Monitoring and
reporting is delegated to the Head of Sustainability. Chorus’ other
climate-related targets noted in Table 3 above were also designed
by the Head of Sustainability, endorsed by the Executive team and
noted by the Board.
The Head of Sustainability reports to the Board annually on progress
against targets and any focus areas for the coming period and provides
the ARMC with periodic updates on climate-related workstreams.
As explained above, implementation of Chorus’ Sustainability
Strategy is incorporated within Executive KPIs, including a specific
electricity use reduction target. These KPIs are taken into account
when assessing Executive performance and remuneration.
The Chorus Board oversees achievement of metrics and targets
through reports from the ARMC, sustainability updates, and the
annual performance review process for the CEO. The CEO’s
performance is reviewed by the People, Performance and Culture
Committee each year, which makes recommendations to the Board
in respect of key performance objectives.
38 See page 73 of Chorus’ FY25 Annual Report.
21 Chorus Climate Statements FY25 Governance
Management’s role
Chorus management’s role in assessing and managing
climate risks and opportunities
NZ CS 1, 9(a)
The Board delegates management responsibility for Chorus’ risks
and implementing Chorus’ strategy to the CEO. The CEO further
assigns responsibility to relevant members of the Executive.
The Executive and their teams are given appropriate guidelines for
the day-to -day management of risk, including climate risk where
applicable, through Chorus’ Managing Risk Policy and Sustainability
Policy. See further details of Chorus’ climate risk management
framework below.
Delegation of climate-related responsibilities
within Chorus
NZ CS 1, 9(a)
Chorus’ Head of Sustainability leads the internal Sustainability
Team, coordinates the Sustainability Strategy, climate targets and
programmes of work, as well as reporting to the Executive, ARMC
and Board on sustainability progress.
The Sustainability Team works across Chorus within a
cross-functional ‘sustainability network’ that aims to improve
sustainability performance and integrate sustainability considerations
into day-to -day business planning and strategy, risk management,
processes, and culture. The Head of Sustainability reports to the
Executive General Manager – Frontier.
39
The Assistant General Counsel for Regulation, Risk & Compliance
(RR&C) is responsible for enterprise-wide risk assessment and
management, including the incorporation of risks into Chorus’ risk
register and reporting to the CEO, Executive, ARMC and Board.
40
The Assistant General Counsel RR&C reports to the General Counsel.
Risks are assigned to relevant members of the Executive responsible
for their management and mitigation. For example, the Chief
Technology Officer is responsible for technological and operational
risks related to Chorus’ nationwide physical network. The CEO and
Executive hold collective responsibility for considering how risks and
events may interrelate across categories, and for managing Chorus’
overall risk profile. Mitigation measures include planning for network
deployment and protection, as well as ongoing maintenance and
fault management. The Head of Sustainability and executive for
Sustainability (Executive General Manager – Frontier) share the
climate-related risks and opportunities with the ARMC annually,
and broader sustainability updates are provided to the ARMC and
Board at least annually.
Climate reporting processes and frequency –
management
NZ CS 1, 9(c)
Chorus’ Executive members review the management of
climate-related risks and opportunities assigned to their areas of the
business annually, as well as ensuring key decisions take risk factors
into account and are consistent with the Board’s risk appetite.
Climate-related risks and opportunities were reviewed by the full
Executive in FY25 and endorsed by the ARMC.
The Head of Sustainability updates the Executive during the year on
progress against sustainability targets and discusses new strategy
initiatives ahead of those being presented to the ARMC. During FY25,
four updates were provided to Executives on the climate-related
risks and opportunities (including the risk framework), transition
planning, Chorus’ Sustainability Strategy refresh and general
sustainability and climate-related disclosure workstreams. Emissions
Reduction dashboards are included in the quarterly financial
report presented to the Executive team. Sustainability and climate
considerations are also embedded into different operational
workstreams at Chorus, such as our ‘initiative-to -market’ process.
39 FY24 arrangements continued until this new reporting line took effect in June 2025.
40 FY24 arrangements continued until this new reporting line took effect in June 2025.
22 Chorus Climate Statements FY25 Governance
Chorus’ risk management frameworks allow us to proactively
manage risk. The climate risk and opportunity framework that
applied in FY25 remains aligned and integrated into Chorus’
enterprise-wide risk framework.
The climate risk and opportunity framework uses the same
approach, principles, tolerances, impact, and likelihood scales used
in Chorus’ broader risk management processes, and in line with the
Managing Risk Policy endorsed by the Board.
Chorus enterprise-level risk management process
NZ CS 1, 17 and 18
Enterprise risk management is a process applied to identify potential
elements that may impact Chorus’ ability to achieve its strategic
objectives, and ensure risks are managed within the relevant risk
appetites set by the Board.
The diagram opposite depicts the enterprise-wide risk management
framework that applied in FY25. This framework supports Chorus’
Managing Risk Policy and is approved by the Board and updated
periodically (usually every 2 years).
Chorus’ overall risk approach is shaped around four interlinking risk
elements: Principal Risks, Business Unit Risks, Emerging Risks and
Unforeseen Risks in line with its Managing Risk Policy. Principal
risks are reviewed annually by the Executive team and endorsed by
the Board.
Within this wider enterprise-risk management framework, potential
impacts associated with climate change continued to be identified
and managed as a ‘Principal risk’ and ‘Emerging risk’ in FY25.
In FY25, the Board also updated its risk appetite statement in the
Risk Management Framework document that supports Chorus’
Managing Risk Policy to expressly provide that Chorus will ensure
climate mitigation and adaptation is part of how it achieves its
strategic objectives.
In addition to climate change being considered under Chorus’
enterprise-level risk management framework, more specific climate
risks have also been managed under a dedicated climate risk
management framework since 2023. This dedicated framework is
aligned to, and consistent with, Chorus’ broader risk management
framework, and uses similar processes to identify, assess, prioritise,
and manage climate risks which are tracked in a dedicated register.
Risk Management
Strategy
Business process
People, change
and reward
Management
information,
technology and
infrastructure
Risk appetite
Risk management
roles and
responsibilites
Managing risk
policy
Regular Risk
reporting and
Annual Risk
reviews
Risk
identifi cation
& description
Risk
assessment
and ratings
Risk
mitigation
The Enterprise Risk Management Strategic Processes
RISK STRATEGYRISK MANAGEMENT
PROCESSES
BUSINESS PLATFORM
23 Chorus Climate Statements FY25 Risk management
Risk Management continued
The diagram below depicts the key elements of Chorus’ risk management processes, which are applied in the climate context.
This follows the principles of ISO-31000 – Risk management across each core process.
Climate risk and opportunities – identification, assessment, prioritisation, and management
NZ CS 1, 18 and 19
Chorus’ core processes for identifying, assessing, prioritising, and managing climate risk and opportunities remained consistent with FY24.
For simplicity, material aspects are set out in the table below:
Identify
• Chorus’ climate-related risks and opportunities register operates within its enterprise-wide risk management framework.
• Key elements identified are the risk trigger, risk type (physical, transitional or both), risk category, time horizon, likelihood
and impact, and responsibility.
• Six monthly reviews consider whether new/existing key risks remain appropriate having regard to any recent events,
reports, and stakeholder feedback.
• Climate risks can also be identified through additional channels, including workshops, third party assessments,
stakeholder feedback, involvement in sector-wide analysis, and 1–to-1 conversations.
Assess
• Mitigation and controls for risks are evaluated and actions assigned.
• Consistent with Chorus’ enterprise-wide framework, climate risk is assessed based on a combination of the impact and
likelihood of an event occurring, resulting in a risk rating of ‘critical’, ‘high’, ‘medium’ or ‘low’. Chorus’ methodology
utilises both financial and nonfinancial measures to allow for consistency in assessment across all risk types, including
climate risks.
• Updates take place bi-annually. In FY25, this was led by the Environmental Lead for Governance and Compliance.
Prioritise
• The assignment of ratings to key risk areas inherently involves prioritisation, and reflects Chorus’ hierarchy of ‘principal
risks’, ‘business unit risks’, ‘emerging risks’ and ‘unforeseen risks’.
• Within the climate risk register individual risks are similarly afforded a ‘critical’, ‘high’, ‘medium’ or ‘low’ rating. Risks are
assigned to a risk owner for management, and risk mitigation initiatives are identified.
• Management and mitigation initiatives are prioritised to reflect, among other things, those initiatives which have the
most significant potential impact, any cost/ benefit analysis undertaken, Executive preference and resource availability.
Manage
• Business owners are assigned to each climate risk, including bi-annual reviews.
• The overall purpose of risk reporting is to enable effective and ongoing assessments of whether current risk positions
are acceptable. This includes considering the acceptability of inflight / proposed actions and timelines and whether
additional actions, budget and / or resources are required to mitigate the risk.
• The ARMC receives quarterly reporting outlining how principal risks are being managed to assist in the achievement of
our strategy and areas for potential discussion.
1. Risk Identification and Description
—Risk identification
—Recording risks in a risk register
The Risk and Control Environment
4. Regular Risk Reporting
—Current and potential risks
—Risk trends
—Mitigation status
—Action plan status
3. Risk Mitigations
—Risk responses
—Mitigating controls
—Action plans
2. Risk Assessment and Ratings
—Risk assessment (likelihood and impact)
—Risk ratings (critical, high, medium, low)
ASSURANCE
—Management
assurance
—Independence
Assurance
(including:
Internal Audit,
External Audit)
5. Annual Risk Reviews
—Completeness,
accuracy and validity
of the risk register
—Effectiveness of the
risk management
process
24 Chorus Climate Statements FY25 Risk management
Time horizons for risks
NZ CS 1, 19(b)
Chorus’ climate risk horizon is based on short, medium, and long-
term timeframes, as outlined below:
—Short-term (5 years: 2030) – aligns to telco emissions reduction
targets and Chorus’ regulatory periods
—Medium-term (15 years: 2040) – spans Chorus’ 10-year strategic
planning horizon, along with average life of electronic network
equipment
—Long-term (30+ years: 2055+) – aligns with potential
materialisation of physical risks, particularly infrastructure
impacts and New Zealand’s 2050 Net Zero ambition
These time horizons also align to the telecommunications sector
scenario analysis. Under our new strategy, Chorus’ strategic horizons
are Horizon 2, FY26–FY30 (Growth, Simplicity & Efficiency) and
Horizon 3, FY30–FY35 (All-fibre Business), which are a focus when
looking at climate related opportunities.
Value chain exclusions
NZ CS 1, 19(c)
Chorus does not specifically exclude any parts of our value chain
from climate risk processes. Chorus continues to monitor for
opportunities to encourage suppliers to reduce emissions as part of
our ERP.
25 Chorus Climate Statements FY25 Risk management
The table below contains a summary of where key disclosures can be found.
Table 9: Table of disclosures
NZCS1 requirementLocation
Governance
Identity of governance body responsible for oversight of climate-related risks and opportunities – para 7(a)Page 19
Governance body oversight – para 7(b) and 8(a), (b), (c) and (d)Pages 19-21
Management’s role – para 7(c), 9(a), (b) and (c)Pages 20 and 22
Strategy
Current physical and transition impacts – para 12(a)Page 11 - No material disclosure
Current financial impacts – para 12(b) and (c)Page 11 - No material disclosure
Scenario analysis undertaken – para 13Pages 9-10
Climate-related risks and opportunities – para 14(a), (b) and (c)Page 11 and Table 2
Anticipated impacts – para 15(a)Ta b le 2
Anticipated financial impacts – para 15(b), (c) and (d)Adoption relief, see page 3
Transition planning: current business model and strategy – para 16(a)Pages 4-7
Transition planning: transition plan aspects of strategy and extent of alignment with internal capital
deployment – para 16(b) and (c)
Page 8
Risk Management
Processes for identifying, assessing, and managing climate-related risks – para 18(a), and 19 (a), (b), (c), (d)
and (e)
Page 24
Integration into overall risk management processes – para 18(b)Pages 23-24
Metrics and Targets
Metric categories (GHG emissions) – para 22(a) and (b)Page 15 and 18
Metrics categories (Other) – paras 22(c) to (h), and para 21(b) and (c)Pages 18-19
Targets – para 23(a) to (e)Page 14
GHG emissions - additional information – para 24 (a) to (d)Pages 16-17 and Appendix 4
Comparatives for metrics – para 40 of NZ CS 3 Pages 15, 18 and 19
Assurance of GHG emissions
GHG emissions subject to assurance engagement – para 25 and 26 Appendix 5
Appendix 1: Compliance tableAppendix 2: Limitations of information
Climate-related information
As noted above, this report contains climate statements that are
based on data, methodologies, assessments and judgements which
are by their nature subject to significant uncertainty, limitations
and assumptions and which may change. While Chorus has sought
to provide accurate information in respect of the reporting period
ended 30 June 2025 and is committed to progressing our response
to climate-related risks and opportunities over time, we caution
against reliance being placed on information in this report which
may be less certain than other aspects of our annual reporting.
Climate-related data and other inputs used (including from third
parties and our supply chain) by their nature may be incomplete,
inconsistent, unreliable or unavailable, and in certain cases, we have
had to rely on certain assumptions, estimates or proxies. Similarly,
climate modelling and scenarios are emerging methodologies that
rely on assumptions and judgements and may not reliably predict
future events.
Forward-looking statements
This report also contains forward-looking statements and opinions,
including in relation to climate scenarios, impacts, targets and goals,
forecasts and projections, as well as Chorus’ business plans and
operations, future operating environment, and market conditions.
These may not eventuate as predicted. The risks and opportunities
described may not eventuate or may be more or less significant than
anticipated. There are many factors that could cause Chorus’ actual
results, performance, or achievement of climate metrics (including
targets) to differ materially from that described, including economic
and technological viability, as well as climatic, government,
consumer, and market factors outside of Chorus’ control.
We similarly caution against reliance being placed on such
statements and opinions, which are necessarily subject to significant
risk, uncertainty, and assumptions. We have based our statements
and opinions on reasonable information known to us at the time
of publication, but these may change including for reasons beyond
Chorus’ control. We reserve the right to update such statements in
future, as the quality and completeness of inputs and information
improves, and our organisational strategy evolves.
General
This note should be read with the specific limitations, dependencies,
uncertainties set out above, in particular the discussion of climate
scenarios, targets, anticipated impacts and transition planning.
Chorus gives no representation, guarantee, warranty or assurance
that actual outcomes or performance will occur in line with
forward-looking statements and accepts no liability for any loss
arising from use of any information contained in this report. To the
maximum extent permitted by law, Chorus shall not be liable for any
loss or damage arising in any way from or in connection with any
information provided or omitted as part of these Climate-Related
Disclosures.
This report is not an offer document and does not constitute an
offer or invitation or investment recommendation to distribute or
purchase securities, shares, or other interests. Nothing in this report
should be interpreted as capital growth, earnings or any other legal,
financial, tax or other advice or guidance. For detailed information
on our financial performance, please refer to our Annual Report.
26 Chorus Climate Statements FY25 Appendices
Key terms are as defined in NZ CS 1, unless otherwise indicated with an asterisk (*) below:
Absolute targetA target defined by a change in absolute GHG emissions over time. For example, reducing scope 1 GHG emissions by
50% by 2030 from a 2019 base year.
Base yearA historic datum (a specific year or an average over multiple years) against which a company’s emissions are tracked
over time.
Board* Chorus Limited’s Board of Directors.
Cabinets*A cabinet is an enclosed structure containing telecommunications equipment, used for copper and / or fibre services.
Chorus cabinets are often small roadside non-building structures but can vary.
CO₂eCarbon dioxide equivalent. The universal unit of measurement to indicate the global warming potential of each of the
seven GHGs, expressed in terms of the global warming potential of one unit of carbon dioxide for 100 years. It is used to
evaluate releasing (or avoiding releasing) any GHGs against a common basis.
Electricity –
location based
reporting
The location-based method uses an emission factor calculated from all electricity delivered to the grid in a year or
quarter (in New Zealand this is published by the Ministry for the Environment).
Electricity –
market based
reporting
Scope 2 market based emissions reflect the generation fuel mix from which the reporting company contractually
purchases electricity and/or is directly provided electricity via a direct line transfer.
Emissions*Emission sources are categorised by scope to manage risks and impacts of double counting. There are three scopes in
greenhouse gas reporting.
Exchange*A local fibre company (LFC) owned or leased building, or leased or licensed area within a building, with a floor area of at
least 15 square metres (or, since UFB2, can include a cabinet) and a main distribution frame terminating copper or fibre
network connected to end-user premises.
Fluvial*River flooding.
FY*Financial Year–1st of July to 30th of June periods.
GHGGreenhouse gas. The following greenhouse gases are listed in the Kyoto Protocol: carbon dioxide (CO₂); methane
(CH₄), nitrous oxide (N₂O), hydrofluorocarbons (HFCs), nitrogen trifluoride (NF₃), perfluorocarbons (PFCs), and sulphur
hexafluoride (SF₆).
GHG Inventory*A quantification of an organisation’s greenhouse gas sources, sinks, emissions, and removals.
ICP*Internal Carbon Price. A monetary value on GHG emissions that an entity uses internally to guide its decision-making
process in relation to climate-related impacts, risks, and opportunities.
Appendix 3: Glossary of terms
ONT*Optical Network Terminal, or the termination point of fibre in the home or business.
Petabyte*One million gigabytes (GB), which is a measure of data volume.
Pluvial*Surface water flood.
Physical risksRisks related to the physical impacts of climate change. Physical risks emanating from climate change can be
event-driven (acute) such as increased severity of extreme weather events. They can also relate to longer-term shifts
(chronic) in precipitation and temperature and increased variability in weather patterns, such as sea level rise.
SBTi*Science Based Targets initiatives: https://sciencebasedtargets.org/.
Scenario analysisA process for systematically exploring the effects of a range of plausible future events under conditions of uncertainty.
Engaging in this process helps an entity to identify its climate-related risks and opportunities and develop a better
understanding of the resilience of its business model and strategy.
Scope 1Direct emissions from sources that are owned or controlled by a company.
Scope 2A reporting organization’s emissions associated with the generation of electricity, heating / cooling, or steam purchased
for own consumption.
Scope 3A reporting organization’s indirect emissions (value chain) other than those covered in scope 2.
tCO₂eTonnes (t) of carbon dioxide (CO₂) equivalent (e).
T&D lossesTransmission and Distribution losses, which refer to the difference between the electricity generated and the electricity
actually delivered.
Transition planAn aspect of an entity’s overall strategy that describes an entity’s targets, including any interim targets, and actions for its
transition towards a low-emissions, climate-resilient future.
Transition risksRisks related to the transition to a low-emissions, climate-resilient global and domestic economy, such as policy, legal,
technology, market and reputation changes associated with the mitigation and adaptation requirements relating to
climate change.
Verification*An independent assessment of the reliability (considering completeness and accuracy) of a GHG inventory.
WTTWell-to-Tank (WTT) refers to a method used to calculate the energy consumed and GHG emitted from the moment of
production of a transport fuel.
27 Chorus Climate Statements FY25 Appendices
Appendix 4: GHG emissions – methodology
Scope / CategoryEmission sourceCalculation methodMethodology and data sourceData quality and uncertainty
Scope 1
Stationary combustionDiesel generator fuelFuel-based methodInvoices and excel reports records of fuel purchasedLow uncertainty and high data quality
Stationary combustionNatural gas (LPG use in exchanges)Fuel-based methodInvoices with monthly meter readingsLow uncertainty and high data quality
Fugitive emissionsFugitive emissions from air-conditioning
systems
Supplier-specific methodRecords from service providers’ maintenance reports and supporting invoicesLow uncertainty and high data quality
Mobile CombustionChorus vehicle fleet fuelFuel-based methodInvoices and excel reports records of fuel purchasedLow uncertainty and high data quality
Scope 2
ElectricityLocation basedHybrid-based method (supplier and
estimated)
Supplier excel report, small suppliers’ invoices with meter reading. Accurate records of electricity purchased. Within
multiple exchanges, Chorus rents space from Spark sites and due to limited equipment electricity metering, Spark
and Chorus invoice each other for electricity usage based on a usage (kWh) per equipment type
42
Low uncertainty and high data quality
Market based
41
Moderate uncertainty and high data quality
Scope 3
Category 1 –
Purchased goods and
services
Financial annual spend records of all
suppliers
Spend-based method
43
Where no supplier information was available or the data was too uncertain, Chorus used a spend based method
from internal finance annual spend records by service type x emission factor sourced from GHG emissions for
Commodities and Industries emissions modelling
High data quality with high uncertainty around
the emission factors selection
Category 2 –
Capital goods
Suppliers’ fuel data (service delivery partners)Hybrid-based method (fuel-based and
estimated)
All major suppliers (spend >$8M a year) contacted for information on the portion of their footprint attributable to
activities performed on behalf of Chorus. Fuel use is most of the emissions, especially for Field Service Agreements
(Downer, UCG and Ventia), who provide monthly fuel information
Moderate certainty and moderate data
quality due to some estimation around the
sub-contractors’ fuel use
Category 3 – Fuel and
energy use
Transmission and distribution (T&D) line
losses from electricity
Average-data methodT&D lines losses based on electricity and gas consumption data from scope 1 & 2 and MfE line loss assumptions.
Chorus voluntary reports on T&D losses from scope 3 electricity use (ONT and customers)
Low uncertainty and high data quality (based on
supplier information)
Well-to -tank (WTT) emissions from upstream
fuel use
Average-data methodFuel records for Chorus’ own fleet. WTT estimated using BEIS assumptionsLow uncertainty and high data quality
Average-data methodEstimates of the amount of fuel used and Chorus’ scope 3 (contractor fuel details)
44
Moderate data quality and moderate certainty
Category 4
– Upstream
Transportation and
distribution
Air and sea freight from overseas to
New Zealand and road and rail within
New Zealand
Distance-based methodIncludes all transport and distribution paid by Chorus regardless of whether the transport occurs upstream or
downstream according to the Telecommunication guidance
45
Supplier report (Nokia) provides the distance and weight for packages. Distance is determined using international
freight distance databases and weight is based on supplier records per product type
Mainfreight provides a supplier-specific emission factor that is externally verified. The information is based on
accurate tracking by mode of transport and weight and distance per mode type
Moderate uncertainty and moderate data quality
41 Scope 2 market-based emissions reflect the generation fuel mix from which the reporting company contractually purchases electricity and / or is directly provided electricity via a direct line transfer.
42 Energy audit was completed in 2015 to develop a comprehensive list of all the energy used by equipment type and allow for improved assumptions.
43 Chorus will work to move away from spend based data towards supplier-specific information.
44 Chorus is aware that this might lead to double counting but decided to take a conservative approach.
45 Category 9 – page 56–GSM Association (GSMA), the Global Enabling Sustainability Initiative (GeSI) and the International Telecommunication Union (ITU-T), Scope 3 Guidance for Telecommunication Operators, 2023.
28 Chorus Climate Statements FY25 Appendices
Appendix 4: GHG emissions – methodology continued
Scope / CategoryEmission sourceCalculation methodMethodology and data sourceData quality and uncertainty
Category 5 –
Waste generated
in operations
Waste to landfill produced at Chorus’ officesAverage-data methodThird-party building managers provide a report for each Chorus office. Information is broken down by type and
weight of waste generated
Moderate uncertainty and low data quality
Category 6 –
Business travel
Air travel and AccommodationSupplier-specific methodSupplier records (Tandem Travel) with type of travel class and distance travelled per passenger. Tandem is audited
annually on their methodology and reporting. Outputs are calculated using the distances travelled by sector split into
domestic, short haul and long haul split by class of travel
High data quality and low uncertainty
TaxisSpend-based methodRecords from general ledgerVariable data quality, medium uncertainty overall
(due to the emission factor)
Rental carDistance-based methodSupplier records itineraries and rental car companies’ information (kms travelled). Some assumptions made around
the type of vehicle driven
Moderate data quality and moderate uncertainty
Mileage claimsDistance-based methodRecords from general ledger (kms travelled). Data is extracted from Chorus’ internal expense claim system and
assumes kms travelled to be accurate and a reflection of work-related travels
Moderate data quality and moderate uncertainty
EV ChargingSupplier-specific informationSupplier electricity reports received from Thundergrid who provide the EV charging infrastructureHigh data quality and low uncertainty
Category 7 –
Employee commuting
Travel to and from work (in private vehicles
and public transport)
Distance-based methodEmployee survey to determine commuting based on survey results and office occupancy dataData quality is low and high uncertainty as it is
based on survey
Working from homeHybrid-based methodChorus internal office occupancy tracks occupancy per location, this was used to estimate working from home daysData quality is high and high uncertainty due to
the emission factor assumptions
Category 11 – Use of
sold products
46
Electricity use within customer devicesDirect use-phase methodChorus internal tracking of number of ONT (Optical Network Terminal) deployed. This is based on the manufacturing
estimated electricity use of the ONT installed in premises or powered by end users. It excludes energy use from Wi-Fi
gateways provided by Retail Service Providers or customers
High data quality and moderate uncertainty
due to the electricity assumption based on
manufacturing and product specifications
Category 13 –
Downstream leased
assets
Electricity use oncharged to customersHybrid-based method (supplier-based and
estimated)
Within multiple exchanges, Chorus rent some space to Spark and must estimate the electricity (using some
assumptions).
Chorus’ Christchurch office ground floor was leased for most of the year and was sub metered, data was based on a
specific ICP number
Moderate uncertainty and moderate data quality.
High data quality and low uncertainty
46 According to the GSMA GeSI scope 3 guidance for telecommunications operators, ONT could be reported either in Category 11 or Category 13. It is noted that according to the Greenhouse Gas Protocol Value Chain standard, Category 11 should report on emission using lifetime emissions. After careful
consideration, internal discussion and external comparison of industry best practice, Chorus decided to report the ONT emissions under category 11 for consistency with the telecommunications industry without applying the lifetime reporting requirements as Chorus has access to more accurate information
(actual annual electricity consumption until the ONT is disconnected).
29 Chorus Climate Statements FY25 Appendices
Conclusion
Our limited assurance conclusion has been formed on the basis of the matters outlined in this report.
Based on our limited assurance engagement, which is not a reasonable assurance engagement
or an audit, nothing has come to our attention that would lead us to believe that, in all material
respects, the scope 1, 2 and 3 gross greenhouse gas emissions, additional required disclosures
of scope 1, 2 and 3 gross greenhouse gas emissions and scope 1, 2 and 3 gross greenhouse gas
emissions methods, assumptions and estimation uncertainty disclosures included in the Climate
Statement (GHG disclosures) are not fairly presented and prepared in accordance with the Aotearoa
New Zealand Climate Standards (NZ CSs) issued by the External Reporting Board (the criteria) for
the period 1 July 2024 to 30 June 2025.
Information subject to assurance
We have performed an engagement to provide limited assurance in relation to Chorus
Limited’s GHG disclosures for the period 1 July 2024 to 30 June 2025. The GHG disclosures
include the following:
—Total scope 1, 2 and 3 (both location and market based approach) GHG emissions
contained in the Climate Statement within table 4 and table 5 (pages 15);
—the additional required disclosures and gross greenhouse gas emissions methods,
assumptions and estimation uncertainty disclosures included in the Climate Statement
on pages 16 to 17 and Appendix 4 (pages 28 to 29) of that report.
Our conclusion on the GHG disclosures does not extend to any other information included,
or referred to, in the Climate Statement, or other information that accompanies or
contains the Climate Statement and our assurance report (other information). We have not
performed any procedures with respect to the other information.
Criteria
The criteria used as the basis of reporting include the NZ CSs. As disclosed on pages 14 of the
Climate Statement, the greenhouse gas emissions have been measured in accordance with:
—The Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard
(revised edition)
—The Greenhouse Gas Protocol: GHG Protocol scope 2 Guidance: An amendment to the
GHG Protocol Corporate Standard
—The Greenhouse Gas Protocol: Corporate Value Chain (scope 3) Accounting and
Reporting Standard
As a result, this report may not be suitable for another purpose.
Standards we followed
We conducted our limited assurance engagement in accordance with New Zealand Standard
on Assurance Engagements 1 (NZ SAE 1) Assurance Engagements over Greenhouse Gas
Emissions Disclosures and International Standard on Assurance Engagements (New Zealand)
3410 Assurance Engagements on Greenhouse Gas Statements (ISAE (NZ) 3410) issued by
the New Zealand Auditing and Assurance Standards Board (Standard). We believe that the
evidence we have obtained is sufficient and appropriate to provide a basis for our conclusion.
Our responsibilities under the Standard are further described in the ‘Our responsibility’
section of our report.
How to interpret limited assurance and material misstatement
A limited assurance engagement is substantially less in scope than a reasonable assurance
engagement in relation to both the risk assessment procedures, including an understanding
of internal control, and the procedures performed in response to the assessed risks.
Misstatements, including omissions, within the GHG disclosures are considered material if,
individually or in the aggregate, they could reasonably be expected to influence the relevant
decisions of the intended users taken on the basis of the GHG disclosures.
Inherent limitations
GHG quantification is subject to inherent uncertainty because of incomplete scientific
knowledge used to determine emission factors and the values needed to combine emissions
of different gases.
Use of this assurance report
Our report is made solely for Chorus Limited. Our assurance work has been undertaken so
that we might state to Chorus Limited those matters we are required to state to them in the
assurance report and for no other purpose.
Our report should not be regarded as suitable to be used or relied on by anyone other than
Chorus Limited for any purpose or in any context. Any other person who obtains access to
our report or a copy thereof and chooses to rely on our report (or any part thereof) will do
so at its own risk.
To the fullest extent permitted by law, none of KPMG, any entities directly or indirectly
controlled by KPMG, or any of their respective members or employees accept or assume any
responsibility and deny all liability to anyone other than Chorus Limited for our work, for this
independent assurance report, and / or for the opinions or conclusions we have reached.
Our conclusion is not modified in respect of this matter.
Chorus Limited’s responsibility for the GHG disclosures
The Directors of Chorus Limited are responsible for the preparation and fair presentation of
the GHG disclosures in accordance with the criteria. This responsibility includes the design,
implementation and maintenance of such internal control as Directors determine is relevant
to enable the preparation of the GHG disclosures that are free from material misstatement
whether due to fraud or error.
The Directors of Chorus Limited are also responsible for selecting or developing suitable
criteria for preparing the GHG disclosures and appropriately referring to or describing the
criteria used.
Appendix 5: KPMG Independent Limited Assurance Report
30 Chorus Climate Statements FY25 Appendices
Appendix 5: KPMG Independent Limited Assurance Report continued
Our responsibility
We have responsibility for:
—planning and performing the engagement to obtain limited assurance about whether the
GHG disclosures are free from material misstatement, whether due to fraud or error;
—forming an independent conclusion based on the procedures we have performed and
the evidence we have obtained; and
—reporting our conclusion to Chorus Limited.
Summary of the work we performed as the basis for our conclusion
A limited assurance engagement performed in accordance with the Standard involves
assessing the suitability in the circumstances of Chorus Limited’s use of the criteria as the basis
for the preparation of the GHG disclosures, assessing the risks of material misstatement of the
GHG disclosures whether due to fraud or error, responding to the assessed risks as necessary
in the circumstances, and evaluating the overall presentation of the GHG disclosures.
We exercised professional judgment and maintained professional scepticism throughout
the engagement. We designed and performed our procedures to obtain evidence about
the GHG disclosures that is sufficient and appropriate to provide a basis for our conclusion.
Our procedures selected depended on the understanding of the GHG disclosures that
is sufficient and appropriate to provide a basis for our conclusion. The procedures we
performed were based on our professional judgment and included inquiries, observation
of processes performed, inspection of documents, analytical procedures, evaluating
the appropriateness of quantification methods and reporting policies, and agreeing or
reconciling with underlying records.
In undertaking limited assurance on the GHG disclosures the procedures we primarily
performed were:
—obtained, through inquiries, an understanding of the Chorus Limited’s control
environment, processes and information systems relevant to the preparation of the GHG
disclosures. We did not evaluate the design of particular control activities, or obtain
evidence about their implementation;
—evaluated whether the Chorus Limited’s methods for developing estimates are
appropriate and had been consistently applied. Our procedures did not include testing
the data on which the estimates are based or separately developing our own estimates
against which to evaluate the Chorus Limited’s estimates;
—performing analytical procedures on particular emission categories by comparing the
expected GHG emissions to reported GHG emissions and made inquiries of management
to obtain explanations for any significant differences we identified;
—agreeing a selection of GHG emissions data to relevant underlying source documents
and re-performing emission factor calculations for a limited number of items; and
—considering the presentation and disclosures of the GHG disclosures and explanatory
notes against the requirements of the Criteria.
The procedures performed in a limited assurance engagement vary in nature and timing from,
and are less in extent than for a reasonable assurance engagement. Consequently, the level of
assurance obtained in a limited assurance engagement is substantially lower than the assurance
that would have been obtained had a reasonable assurance engagement been performed
Our independence and quality management
This assurance engagement was undertaken in accordance with NZ SAE 1. NZ SAE 1 is
founded on the fundamental principles of independence, integrity, objectivity, professional
competence and due care, confidentiality and professional behaviour.
We have complied with the independence and other ethical requirements of Professional and
Ethical Standard 1 International Code of Ethics for Assurance Practitioners (including International
Independence Standards) (New Zealand) (PES 1) issued by the New Zealand Auditing and
Assurance Standards Board, which is founded on fundamental principles of integrity, objectivity,
professional competence and due care, confidentiality and professional behaviour.
The firm applies Professional and Ethical Standard 3 Quality Management for Firms that
Perform Audits or Reviews of Financial Statements, or Other Assurance or Related Services
Engagements (PES 3), which requires the firm to design, implement and operate a system
of quality control including policies or procedures regarding compliance with ethical
requirements, professional standards and applicable legal and regulatory requirements.
We have also complied with Professional and Ethical Standard 4 Engagement Quality
Reviews (PES 4) which deals with the appointment and eligibility of the engagement quality
reviewer and the engagement quality reviewer’s responsibilities relating to the performance
and documentation of an engagement quality review.
Our firm has also provided other services to Chorus Limited in relation to the statutory
audit of the financial statements. Subject to certain restrictions, partners and employees of
our firm may also deal with Chorus Limited on normal terms within the ordinary course of
trading activities of the business of Chorus Limited. These matters have not impaired our
independence as assurance providers of Chorus Limited for this engagement. The firm has
no other relationship with, or interest in, Chorus Limited.
As we are engaged to form an independent conclusion on the GHG disclosures prepared
by Chorus Limited, we are not permitted to be involved in the preparation of the GHG
disclosures as doing so may compromise our independence.
The engagement partner on the assurance engagement resulting in this independent
assurance report is David Gates.
KPMG
KPMG Wellington
22 August 2025
31 Chorus Climate Statements FY25 Appendices
https://company.chorus.co.nz/
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