Hallenstein Glasson Holdings Limited logo

The Chairman and CEO's Address at the AGM

AGM9 December 2025HLGConsumer Discretionary

CHAIRMANS ADDRESS TO SHAREHOLDERS ON 10 DECEMBER 2025
RESULTS FOR FULL YEAR ENDED 1 AUGUST 2025

Group sales for the 12 months to 1 August 2025 were $470.7 million, an increase of 8.1% on the prior

year ($435.6 million). Gross margin at 59.3% was consistent with the 59.4% realised in the prior year

despite a continued challenging foreign exchange rate for inventory purchases, which was lower than the

prior corresponding period.

The audited net profit before tax for the 12 months was $58.4 million, an increase of +12.1% on the prior

corresponding period ($52.1 million).

Group audited net profit after tax was $39.5 million, an increase of +14.4% on the prior corresponding

period ($34.5 million).

The improvement in the annual group profit was assisted by a stronger winter season this year.

The Group maintains a strong balance sheet and working capital position.


Glassons Australia - which has 40 stores across Australia

Sales in Australia were $251.5 million which was an increase of +15.3% on the prior corresponding period

inclusive of sales from new and refurbished stores. Net profit before tax was $34.2 million, an increase of

+16.1% on the prior year ($29.5million). Glassons Australia annual sales are now more than Glassons New

Zealand and Hallenstein sales combined.

Two new stores were opened during the year. A store in Sunshine Coast, Queensland, and Harbour Town

Adelaide opened in March 2025. Throughout the year, the Werribee store in Victoria was relocated and

expanded, and the Northland store in Victoria was refurbished. In total we now have 40 stores in

Australia, and we continue to explore new store opportunities in the Australian market when the right

opportunities arise. Glassons Australia is currently working with its landlord on a new purpose-built

larger warehouse with improved automation which will ensure the business is prepared for future

growth. This new Sydney based warehouse is expected to be ready in the second half of the 2026

financial year.

Post year end our Parramatta store was relocated to a new larger location, a new store was opened in

Burwood, NSW, and our Castle Towers store has reopened following a refurbishment.

Glassons New Zealand – which has 35 stores in New Zealand

Sales in New Zealand for the year were $111.9 million, an increase of +1.7% on the prior corresponding

period. Net profit before tax was $19.2 million, an increase of +27.4% on the prior corresponding period

($15.0 million), continuing on from the foundations set in the first half. New Zealand retail sales

generally, as we all know, have been difficult for nearly all New Zealand retailers so the bottom line result

for Glassons NZ is very pleasing. Well done to the Glassons NZ CEO, April Ward, and her team.

Over the year, the Lynn Mall, Shirley and Queen Street stores were refurbished to ensure the look of the

stores represented the brand through consistency with the rest of the store network. A new store was

opened at the Manawa Bay Outlet Centre near Auckland Airport in September 2024, and a new store was

opened in Frankton, Queenstown in July 2025. The Timaru store was closed at the end of August 2024.

Post year end, the Hamilton central store has been refurbished and has reopened in late August.


James Glasson, our Glassons Australia CEO, will soon talk to you in more detail on Glassons covering both

Australia and New Zealand. Obviously, both Glassons Australia and New Zealand businesses work very

closely together.

Hallensteins – which has 41 stores in New Zealand and 5 stores in Queensland, Australia

Our Hallensteins menswear business, ended the year with sales for the 12-month period of $107.3 million

(including Australia). Compared with the prior corresponding period this was flat again, largely due to the

difficult New Zealand economy. Net profit before tax was $4.8 million, a decrease of -36.4% on the prior

corresponding period ($7.5 million). While a particularly challenging year for the brand, the second half

saw encouraging improvements on the prior corresponding period. James McLauchlan, Hallenstein CEO

will talk to you in more depth shortly on the Hallenstein business, and the financial performance.

During the year, a new store concept design was rolled out in the new Silverdale store in Auckland in

November 2024, and a new store was also opened in Manawa Bay Outlet Centre in September 2024. Our

Hallensteins Queen Street store has moved to an improved location and reopened in October 2024. At

the end of July 2025, the Upper Hutt store in Wellington was closed. Post year end, our Hamilton central

store was refurbished and reopened in September 2025, and our Lynn Mall store has been expanded and

refurbished in December 2025 to ensure they maintain brand standards. In Australia, the Robina pop-up

store has closed post end of year and has been replaced by a larger permanent site in November 2025.

James McLauchlan will show you some visuals of this new Robina store. In late November we also opened

a pop-up store in Parramatta, the brand’s first store in NSW. We will monitor closely how these new

recently opened Hallensteins Australian stores perform and then consider what further Hallenstein

Australian store opportunities we may want to pursue.

E-Commerce and Digital

Digital sales represented 18.0% of Group revenue for the year, broadly in line with the prior period, with

overall online sales growing +6.7% year-on-year, which is pleasing. Again, Australian online sales are

stronger than those in New Zealand. Customers continue to embrace a true omni-channel approach —

browsing, buying, and engaging seamlessly across both physical stores and digital platforms.

The Group remains focused on delivering a connected, frictionless experience across all channels.

Looking ahead, we remain committed to adopting new technology and optimising our digital platforms to

ensure an industry-leading experience across desktop, mobile, and in-store touchpoints.

Dividend

The Directors have declared a final dividend of 30.5 cents per share (partially imputed at 56.5%) (26.5

cents per share partially imputed at 75.6% last year) to be paid on 12th December 2025. Together with

the interim dividend of 24.5 cents per share that was paid on 17th April 2025, the full year dividend is

55.0 cents per share. The dividend payment has grown with the improved trading performance, while

the Company’s balance sheet continues to remain strong, and inventory levels are well controlled.

Future Outlook

The first 18 weeks of the new financial year have delivered a solid start, with Group sales up +13.8% on

the prior corresponding period. The result is driven primarily by the Australian market and the ongoing

contribution from stores opened or increased in size and refurbished in FY2025. However, current

trading performance should not be seen as indicative of results through the key trading Christmas period,


which is a huge trading period for us, right through to 1 February 2026, the end of our summer trading

season.

In New Zealand, we expect trading conditions to remain challenging, with cost-of-living pressures

continuing to impact discretionary spend across the retail environment. Despite this, it is pleasing to see

both New Zealand brands are ahead of the prior corresponding period at this early stage.

In closing I would like to thank the Hallenstein Glassons Board, our Executive Teams and all our staff, for

their dedication and continued efforts. The team has delivered a very pleasing result in what has been a

prolonged challenging retail environment in both New Zealand and Australia.

Warren Bell

Chairman

10th December 2025

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JAMES GLASSON – GLASSONS AU CEO ADDRESS TO SHAREHOLDERS ON 10 DECEMBER 2025
Good morning everyone and thank you for attending today.

My name is James Glasson, CEO of Glassons Australia. It’s a privilege to speak with you today and to

provide an update on how the business has performed over the past financial year, and how we are

positioning ourselves for the years ahead.

The past year has presented a complex retail environment across both Australia and New Zealand.

Consumer sentiment has been softer in New Zealand and more variable in Australia, and ongoing

movements in FX, freight costs, and the general cost of doing business have required careful management.

Against this backdrop, Glassons has continued to perform well, with steady contributions from both sides

of the Tasman.

In Australia, Glassons delivered sales of $251.5 million, an increase of 15% on last year, while New Zealand

delivered $111.9 million, a lift of 2%. April and I are pleased with these results, but we view them with the

knowledge we still have plenty to do.

Our priority is not to chase expansion but to ensure we are creating a sustainable, long-term platform for

the brand, for our teams, and for our customers. Glassons was started over 100 years ago on Lichfield St

less than 800 metres away from where we sit today, and every strategic decision we make is in the hope

we make it last another 100 years for the benefit of yourselves, our teams, and our customers.

The strength of our performance this year reflects that approach. We have focused on operational agility,

lean inventory positions, strong in-store experience, and maintaining a healthy Net Profit to Sales

percentage. These fundamentals remain the backbone of our business, and we intend to protect them

carefully.

One of the areas we are most proud of this year is our continued investment in customer experience —

both in-store and online. Our ambition is to lead the market in this space, and we have made meaningful

progress.

A major leap forward has been the integration of Radio Frequency Identification or RFID technology into

both our warehouses and our stores. This is more than just an operational improvement; it enhances the

customer and team experience directly. With RFID in place, we can complete stocktakes more frequently

and far more accurately, improving replenishment speed and ensuring customers find the products they

expect on our shelves. It also reduces manual workload for our teams, allowing them to focus on the

customer rather than the back room.

This technology has already improved our stock accuracy, the efficiency of our replenishment cycles, and

the quality of our in-store execution. It also provides a stronger foundation for future omnichannel activity,

as accurate stock data is fundamental for the customer journey whether it begins online or in-store.

Our digital and e-commerce channels performed steadily throughout the year. Web sales grew at 6%

across the Glassons eCommerce platforms in the Australasian markets. Australia saw good sales growth

with the NZ market with its higher saturation harder. The continued refinement of imagery and

development of video content are priorities to continue to drive sales growth.


We have paused further expansion into the US due to the changing tariff environment. While this slowed

that particular channel, it also presented an opportunity. We have redirected some focus into other

markets, where customer response has been positive. This pivot has allowed us to continue refining our

international capability without overcommitting capital or operations.

Should the tariff landscape in the US shift, or should we find a more streamlined way of doing business

there, we remain open to re-engaging. But for now, we are comfortable with our approach and the

performance of our digital channels.

Strengthening our supply chain remains a core priority. Our sourcing strategy continues to centre around

India, China, and Bangladesh, and we remain optimistic about the ongoing potential of these regions. If the

New Zealand government can secure an Indian Free Trade Agreement, that would of course be

advantageous, particularly as we continue to manage margins.

This year, we also made strong progress in our warehouse relocation project. I want to acknowledge the

work of Sam Glasson and Chris Reid, whose leadership has been much appreciated.

The new warehouse — more than 7,000 square metres under one roof, compared with roughly 3,500

square metres spread across three buildings today — represents a significant step forward in our capability

and efficiency.

We are also looking to build on current operational efficiencies with a level of automation to increase the

speed and accuracy of our picking and streamline our teams.

The project remains on track to open in mid-2026, and it will materially improve our operating rhythm, our

distribution capacity, and ultimately our customer experience. I look forward to updating you next year on

it.

Discipline around cost control remains central to how we run the business. We monitor Net Profit to Sales

closely and are intent on preserving the strength of that ratio as the business grows.

In Australia, Glassons delivered a Net Profit Before Tax of $34.2 million, an increase of 16.1% on the prior

year. New Zealand delivered $19.2 million, up 27%. April and I are really proud of these results; significant

increases in Net Profit are due to companywide performance and the results of all different departments

contributing.

Our focus on cost control extends primarily across rent negotiations, logistics, marketing investment, and

inventory planning. Our goal is to build a business that grows responsibly and sustainably.

On the store side, we continue to take a steady approach to expansion. Over the year, we opened stores on

the Sunshine Coast, Harbour Town Adelaide, Manawa, Frankton, and expanded or refurbished Queen St

(Auckland), Werribee, and Northland in Victoria.

We see opportunities to grow existing stores and to open in new locations where there are clear

geographic gaps or strategic benefits. We all know that new stores are at a minimum 5-year commitments,

so we don’t make decisions lightly.

For the current financial year ahead, in Australia we have opened a new store in Sydney at Burwood, and

have relocated and expanded Castle Towers and Parramatta, we have also committed so far to another

two new locations. New Zealand has refurbished Lynn Mall and Hamilton.


Inventory discipline continues to be one of our core operational strengths. Running lean weeks of cover

allows us to stay close to trend, move quickly where demand signals are strong, and protect margin where

demand softens. This approach reduces risk and increases agility, and it will remain a central part of how

we operate.

To close, I want to acknowledge our teams across Australia and New Zealand. The consistency of our

performance in volatile and hyper competitive markets is a direct reflection of their hard work, their

adaptability, and their commitment to delivering the best experience for our customers. I’d like to thank

April for her leadership and partnership over the last year, the results from Glassons New Zealand are

outstanding. I also want to thank the board for their continued support and advice and shareholders for

their ongoing support and for the confidence placed in our business.

We remain optimistic. We see opportunities, but our focus remains on operational excellence, responsible

investment, and maintaining a strong customer connection — the foundations that have allowed Glassons

to perform well over many years.

Thank you for your time.

James Glasson


Glassons AU CEO & Executive Director

10th December 2025

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JAMES MCLAUCHLAN – HALLENSTEINS CEO ADDRESS TO SHAREHOLDERS ON 10 DECEMBER 2025
Good morning shareholders, board members, and partners.

As I reflect on my first 12 months as CEO, I am proud of the progress we’ve made and energised by the

opportunities ahead to further strengthen the Hallensteins brand.

It has been a challenging year for retail in New Zealand, with tighter discretionary spending and pressure across

the sector. Despite this, Hallensteins has remained resilient, and we have taken deliberate steps to position the

brand for long-term, sustainable growth.

I want to acknowledge our entire team from our distribution centre to our store teams and support office. Their

commitment to protecting margin, keeping product flowing to stores, and delivering positive customer

experiences through one of the toughest trading environments in recent years has been outstanding. Our people

are one of our greatest advantages, and their dedication continues to drive our momentum.

Hallensteins is an iconic brand with a proud heritage, a loyal customer base, and a network of close to 50 stores

across New Zealand and Australia. But the market has evolved, and we are evolving with it. Our online channels

continue to deliver strong growth and remains an increasingly important way we serve and connect with

customers.

This year, a key focus has been broadening our appeal to a wider customer set. Tailored and smart-casual

apparel once a core strength of the brand was heavily impacted during COVID, but demand is returning. We are

rebuilding these categories and refining our product offer to better reflect a wider customer across New Zealand

and Australia.

We have also strengthened our internal capability, ensuring the right people are in the right roles. New team

members have joined to simplify operations, lift execution, and strengthen our buying and product teams to

help us get back to basics. At the same time, we’ve reset expectations across the business with a renewed focus

on margin, operational discipline, and consistently higher standards.

Refreshing our store network has been another important priority. This year we invested in several new and

upgraded locations, including Silverdale, Queen Street in Auckland, Hamilton CBD, Lynn Mall in West Auckland,

Robina in Australia, and a pop-up in Parramatta Westfield our first store in New South Wales.

These investments ensure our physical network reflects the direction and ambition of the brand and we will

continue to invest in and upgrade our store network whilst looking for the right new opportunities as they

present themselves in both countries.

Looking ahead, by improving operational discipline, sharpening our product strategy, appealing to a broader

customer base, and maintaining a strong focus on margin and bottom-line performance, Hallensteins is well

positioned for sustainable growth.

Thank you for your ongoing support.

James McLauchlan


Hallensteins CEO

10th December 2025

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