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Te Tari Taiwhenua Department of Internal Affairs

Public Service DepartmentCentral Government
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Current Chief Executive

Paul James

Taxpayer Value

63C

Adequate

KPIs Met (30%)
50
Cost Efficiency (20%)
70
Productivity (15%)
60
Budget Discipline (10%)
60
Contractor Control (10%)
95
Staff Retention (10%)
60
View methodology

AI Potential

50Moderate

Est. addressable spend: $26M

Contractors (25%)
30
Admin Overhead (25%)
45
Labour Intensity (20%)
75
Service Type (15%)
50
Digital Maturity (15%)
60
View methodology

Financial Performance

Total Revenue

$1188.9M

Total Expenses

$1012.8M

3459

FTE Staff

Consultant & Contractor Spending

$146K

Named Service Providers

THE TESTING CONSULTANCY LIMITEDgets_contract

Three Waters - Testing Services

$10.0M
Stantec New Zealand (Dale Maung)gets_contract

Three Waters - Geospatial Services

$8.0M
Eagle Technology Group Limitedgets_contract

Three Waters - Geospatial Services

$8.0M
Coffeygets_contract

Heating, Ventilation and Air Conditioning Maintenance Services

$2.3M
DATACOM SOLUTIONS LIMITEDgets_contract

Outsourced Payroll Services Provider

$2.0M
Datacom Systems Limitedgets_contract

Telephony Migration/Upgrade to Cloud

$1.2M
Memnondigitisation services

Utaina digitisation project

NielsenIQresearch

Runs the DIA Customer Experience Survey annually on behalf of the Department

Memnonother

Digitisation partner for the Utaina project to preserve and digitise over 400,000 audiovisual items

National Infrastructureother

Assisted with roll out of the Marae Drinking Water Programme and publishes progress reports; monitors Better off Funding

CE Remuneration History

Financial YearChief ExecutiveRemunerationPeriodNotes
2024/25Paul James$595KFull Year-
2023/24Paul James$578KFull Year-
2022/23Paul James$538KFull Year-

All Chief Executives

Paul James

Unknown – Present

$595K

2024/25

Connections & Funding Flows

(33 relationships)

Funding & Contracts (32)

THE TESTING CONSULTANCY LIMITED
gets_contractThree Waters - Testing Services2022/23
$10.0M
Stantec New Zealand (Dale Maung)
gets_contractThree Waters - Geospatial Services2022/23
$8.0M
Eagle Technology Group Limited
gets_contractThree Waters - Geospatial Services2022/23
$8.0M
Coffey
gets_contractHeating, Ventilation and Air Conditioning Maintenance Services2019/20
$2.3M
DATACOM SOLUTIONS LIMITED
gets_contractOutsourced Payroll Services Provider2022/23
$2.0M
Datacom Systems Limited
gets_contractTelephony Migration/Upgrade to Cloud2022/23
$1.2M
Memnon
digitisation servicesUtaina digitisation project2024/25
NielsenIQ
researchRuns the DIA Customer Experience Survey annually on behalf of the Department2024/25
Memnon
otherDigitisation partner for the Utaina project to preserve and digitise over 400,000 audiovisual items2024/25
National Infrastructure
otherAssisted with roll out of the Marae Drinking Water Programme and publishes progress reports; monitors Better off Funding2024/25

Current Leadership & Board (1)

Paul James(Chief Executive)

Governance

hostsMinistry for Ethnic CommunitiesMEC operates as a departmental agency within DIA since 1 July 2021

Data Source

Remuneration data sourced from Te Kawa Mataaho Public Service Commission. Board appointment data from NZ Gazette