Public Insights/Taxpayer Value

Taxpayer Value Score

Which government agencies deliver the best value for taxpayer funding? Composite 0-100 score based on 7 measurable dimensions from annual report data.

62

Average Score (0-100)

A

0

agencies

B

7

agencies

C

14

agencies

D

0

agencies

F

0

agencies

76B

100

70

45

95

95

15

100

2
74B

84

95

50

60

80

60

50

78

70

45

95

80

75

86

4
Kāinga Ora–Homes and Communities

Crown Entities | Good Value

71B

100

25

90

60

70

60

65

5
Commissioner of Police

Crown Entities | Good Value

68B

48

95

30

80

80

95

93

6
Ministry of Social Development

Central Government | Good Value

66B

50

95

30

95

80

60

79

7
66B

50

70

75

60

95

60

79

8
Inland Revenue — Te Tari Taake

Crown Entities | Adequate

64C

50

95

30

95

70

60

65

9
Department of Corrections

Central Government | Adequate

62C

50

70

60

60

80

75

57

50

95

45

60

70

60

50

11
ACC

Crown Entities | Adequate

62C

86

50

50

25

70

60

65

12
Ministry of Foreign Affairs and Trade

Central Government | Adequate

60C

50

40

75

80

80

60

79

13
Ministry of Defence Manatū Kaupapa Waonga

Central Government | Adequate

60C

50

25

90

95

70

60

72

14
Oranga Tamariki—Ministry for Children

Central Government | Adequate

59C

50

55

60

60

95

60

50

15
Te Tai Ōhanga | The Treasury

Crown Entities | Adequate

56C

50

55

75

25

70

60

65

16
Chief of the New Zealand Defence Force

Central Government | Adequate

56C

50

50

60

60

70

60

65

55C

50

25

90

60

70

60

43

18
Health New Zealand — Te Whatu Ora

Crown Entities | Adequate

54C

50

25

75

80

65

60

50

19
Te Tāhū o te Ture - Ministry of Justice

Central Government | Adequate

54C

50

40

90

60

70

15

50

20
The Ministry of Transport Te Manatū Waka

Central Government | Adequate

54C

50

80

60

40

45

15

79

21
Department of Conservation Te Papa Atawhai

Central Government | Adequate

51C

50

25

60

60

70

60

58

Methodology (v1.0)

The Taxpayer Value Score is a composite 0-100 rating derived from 7 weighted components, each backed by publicly available data from agency annual reports.

KPI Achievement30%

Did the agency deliver what it promised to Parliament? Based on performance measures under PBE FRS 48.

Cost Efficiency20%

Cost per FTE benchmarked against sector peers. Sector-adjusted to compare like-with-like.

Workforce Productivity15%

Revenue or services per FTE. Measures output intensity relative to sector median.

Budget Discipline10%

Variance from budget. Both underspend (failure to deliver) and overspend (poor planning) score poorly.

Contractor Dependency10%

Lower is better. High consultant reliance suggests capability gaps. PSC target: <5%.

Staff Retention10%

Unplanned turnover rate. NZ PS average ~12%. High turnover = knowledge loss + recruitment cost.

Transparency5%

Data disclosure completeness + audit opinion. Stronger reporting = stronger accountability.

Sector-relative adjustment: Cost and productivity scores are compared within sector groups (Social, Justice, Economic, etc.) rather than across the whole public service.

Limitations: KPIs are self-reported; single-year snapshot; revenue ≠ outcomes for transfer agencies; no citizen satisfaction data (future v1.1). Score indicates operational efficiency, not policy quality.

References: NZ Treasury PIF Framework, OECD "Government at a Glance" (2023), UK NAO "Value for Money" methodology, Australian ANAO performance audit framework.

Data sourced from publicly available NZX filings and annual reports. Our datasets may not be complete. Automated analysis can produce errors. Scores are calculated using disclosed methodology and are analytical tools, not investment ratings or recommendations. If you believe any data on this page is incorrect, please contact us at hello@nzxplorer.co.nz. For informational purposes only. Not investment advice.